Whale Duo Control Panel - Troubleshooting - elddis Autoquest 2021 Manual

HOW TO USE YOUR CAMPERVAN'S EQUIPMENT

Whale Duo Control Panel - Troubleshooting

In the unlikely event of a failure, the red '!' symbol on the Control Panel will light. To identify the
lockout, press and hold the Water Heater Function Button. The temperature control bars will light
to indicate the fault code e.g. if 1 bar lights, the fault code is 1, if 2 bars lights, the fault code is 2
etc. Identify the fault code and refer to the table below.
Water Heater Fault Finding
Number of Bars lit Fault
No Flame Check gas supply making sure there is gas
Detected in the bottle and no blockage in the gas line.
At temperature below 5°C, use propane gas
rather than butane. Check combustion air
inlet flue and exhaust flue for blockages.
Clear lockout as described below.
Check that there is water in the appliance.
Overheat
Whale recommends that you wait at least 5
to 10 minutes to allow the Water Heater to
cool before clearing lockout as described
below.
Low/High Minimum operating voltage is 10V d.c.,
Supply maximum is 15V d.c., when measured at the
Voltage Water Heater. Check battery voltage. If
between 10V d.c. and 15V d.c., check
connections between Water Heater and
battery. Check alternator or external battery
charging. Check lockout as described below.
Air Proving Check combustion air inlet flue and exhaust
flue for blockages. Clear lockout as
described below.
9-27
Remedy