Troubleshooting - Yamaha CinemaStation TSS-15 Owner's Manual

If the TSS-15 Home Theater Sound System does not work properly, refer to the table below. If the problem is not listed,
or if the suggested remedy fails to resolve the problem, set the TSS-15 to Standby, disconnect the power cable from the
wall outlet, and contact your Yamaha dealer.
Problem
The TSS-15 turns itself off
as soon as it's turned on.
No sound can be heard.
One speaker outputs no
sound.
Only the front speakers
output sound.
The center speaker outputs
no sound.
The surround speakers
output no sound.
The subwoofer outputs no
sound.

Troubleshooting

Possible cause
The power cable is not connected
properly.
A speaker cord has a short circuit so
the amplifier protection system has
turned the TSS-15 off automatically.
The TSS-15 amplifier was exposed to
a strong external electrical shock,
such as lightning or excessive static
electricity.
The TSS-15 has been used at high
volume levels and the amplifier
protection system has turned the
TSS-15 off automatically.
The TSS-15 amplifier is excessively
hot and the protection system has
turned it off automatically.
Connections are incomplete.
The wrong input is selected.
The volume is set too low.
The TSS-15 has been muted.
The speaker is not connected
properly.
The Auto listening mode is selected
and the audio source is stereo.
The Dolby Surround, Dolby Digital,
or DTS source does not include
surround channel information.
Digital audio signals with a sampling
rate above 48 kHz are output by only
the front speakers.
The center speaker's volume level is
set to minimum.
Some multichannel sources do not
include center channel information.
The surround speakers' volume level
is set to minimum.
The subwoofer's volume level is set to
minimum.
Some source material does not
include sub-bass sounds.
Remedy
Make sure that the power cable is properly
connected to a suitable wall outlet.
Make sure that all speaker cords are
properly connected and check for any
shorts.
Set the TSS-15 to Standby, and then
disconnect the power cable from the wall
outlet. Wait about 30 seconds, plug the
power cable in again, and then turn on the
TSS-15.
Use the TSS-15 at a lower volume.
Wait a few minutes for the amplifier to cool
down.
Make sure that the speakers and other
components are properly connected.
Select the appropriate input.
If the DTS indicator is flashing, select
another input, then select the previous
input.
Turn up the volume.
Press the [MUTE] button to unmute the
TSS-15.
Check the speaker connections.
To use all speakers, select a Cinema DSP or
Dolby Pro Logic II listening mode.
—
Use the remote control's SP LEVEL
CENTER Up [+] button to increase the
level.
—
Use the remote control's SP LEVEL SURR
Up [+] button to increase the level.
Use the remote control's SP LEVEL SW
Up [+] button to increase the level.
—
Refer to
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