Polestar 2 2020 Manual

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Summary of Contents for Polestar 2 2020

Page 1 Polestar 2 — Manual...
Page 3 Every aspect is designed to offer unparalleled performance. Please read the Manual, in order to both opti- mise your experience with the Polestar 2, and to learn everything you need to know about it. Manuals and other instructions can be found on the Polestar Support Site (support.polestar.com) and via the Polestar app.
Page 4: Table Of Contents
Manual in the centre display and how to read the Manual. Your Polestar You will find information here on how to create and register a Polestar ID, installation of acces- sories, how to view the car's identification num- ber (VIN), etc. Safety...
Page 5 Connect and how you use the car's CONNECT 197 Key, locks and alarm to get in touch with Polestar Support or You will find information here on how you can summon assistance from an emergency call lock and unlock the car in different ways. How to centre.
Page 6 493 Maintenance and service You will find information here on the service pro- gramme, car status, Download Centre, checking and topping up fluids, batteries, fuses, cleaning, washing, wiper blade replacement, etc. 541 Specifications Information on decals, dimensions, weights, engine specifications, fluid and oil specifica- tions, approved wheel and tyre dimensions, tyre pressures, etc.
Page 7: Manual Information
Section 01 — Manual information...
Page 8: The Manual
The Polestar support site also has instruction videos and further information and assistance If there should be a difference between relating to your Polestar and your car owner- the information in the centre display and ship. the printed information then it is always...
Page 9 Assistance. An operator is available to answer 24 hours a day. Other ways of contacting Polestar Support are to use the Polestar app or to phone up. Other contact channels include online forms and chat on the website. Hotline...
Page 10 The intention of this Manual is to explain all pos- sible functions, options and accessories included in a Polestar vehicle. It is not intended as an indication or guarantee that all of these features, functions and options are included in every vehicle.
Page 11 Risk of property damage In the event of uncertainty over what is standard or an option/accessory, contact Polestar Sup- port. Special texts Decals The car contains different types of decal which are designed to convey important information in a clear manner. The decals in the car have the following descending degree of importance for the warning/information.
Page 12 NOTE • Information in the centre display for your car may differ from the informa- tion shown on the Polestar support site. • Note texts give advice or tips that facili- tate the use of e.g. features and func- tions.
Page 13: Your Polestar
Section 02 — Your Polestar...
Page 14 Contact Polestar Polestar ID Use the following contact information to contact Polestar ID is a personal ID that gives access to Polestar. various services via a single username and password. Polestar HQ One example of a service requiring a Polestar ID Assar Gabrielssons Väg 9...
Page 15 Creating a Polestar ID Related information It is possible to create a Polestar ID in different ways. • Polestar ID (p. 14) • Problems logging in with Polestar ID (p. 16) Create a Polestar ID with the Polestar app It is possible to create a Polestar ID using the Polestar app.
Page 16 What is my Polestar ID (username)? This article describes problems that may arise when logging in with Polestar ID. If you have for- Your Polestar ID is either an email address or a gotten your password or the username linked to mobile number.
Page 17 Contact Polestar Support if you have not found clean and efficient and affects the environment a solution to a problem relating to Polestar ID as little as possible. and need further help.
Page 18 Information when it is needed, where it is nee- The different displays in the car provide infor- mation at the right time. The information is shown in different locations based on how it should be prioritised by the driver. 18 Your Polestar...
Page 19 Use voice control to, for example, play back a song, call someone, increase the temperature or read out a text message. Wearing gloves may restrict or impede touchscreen response. Related information • Driver display (p. 72) Your Polestar 19...
Page 20 Polestar have access to is required to be able to tions. Similarly, the system never registers who read and interpret the recorded data. Polestar is...
Page 21 Related information Messages about different terms and conditions and data collection can be shown in the centre • Contact Polestar (p. 14) display. Collection of data takes place to provide better car, safety and app functions, for exam- ple.
Page 22 Polestar, and that installation of followed. accessories is only carried out by trained and qualified service technicians. Certain accesso-...
Page 23 Polestar, or if you permit someone without experience of the car to install accessories. • Damage that is caused by accessories instal- led in a non-approved or incorrect way is not covered by any new car warranty.
Page 24 When you relocate to another country you > The car's identification number is shown. should create a Polestar ID in the new country. If you have already created a Polestar ID in Another way of finding VIN is: another country and want to use the same email address, you first need to delete your Polestar •...
Page 25 Your new Polestar is, or can be, equipped with content-rich entertainment and communica- • If the car is equipped with a navigation tions systems.
Page 26 26 Your Polestar...
Page 27: Safety
Section 03 — Safety...
Page 28 There are also mechanical safety systems such one of the safety systems does not as Whiplash Protection System. The car is also have full functionality. Contact Polestar constructed so that a large part of the force of a Support. collision is distributed to beams, pillars, floor, •...
Page 29 Safety during pregnancy • Seatbelts (p. 32) It is important that the seatbelt is used correctly during pregnancy, and that pregnant drivers • Power front seat (p. 160) adjust their seating position. Seatbelt The diagonal section should wrap over the shoulder then be routed between the breasts and to the side of the abdomen.
Page 30 • WHIPS is a supplement to the seat- belts. Always use a seatbelt. • Never modify or repair the seat or WHIPS yourself. Contact Polestar Sup- port. If the front seats have been subjected to a major load, such as in conjunction...
Page 31 When PPS is activated, the following occur: • The bonnet is raised and pushed slightly back. • An automatic alarm is sent via Polestar Con- nect. The sensors are active at a speed of approx. 25-50 km/h (15-30 mph).
Page 32 WARNING ous personal injury. • Contact Polestar Support in the event of any damage to the front of the car so • Remember not to clip or hook the seat- as to ensure that the system is intact.
Page 33 • Never modify or repair the seatbelts Putting on seatbelts yourself. Contact Polestar Support. 1. Pull out the seatbelt slowly and make sure it is not twisted or damaged. If the seatbelt has been subjected to a major load, such as in conjunction with 2.
Page 34 3. Position the belt as high as possible without it 4. Tension the hip strap over the lap by pulling chafing against your throat. the diagonal shoulder belt up towards the shoulder. The seatbelt must pass over the shoulder (not down over the arm).
Page 35 Seatbelt tensioner The car is fitted with standard seatbelt tension- WARNING ers and electric seatbelt tensioners that can ten- sion the seatbelts in critical situations and colli- sions. • Always insert the tongue of the seat- belt into the buckle on the correct side. The seatbelts and buckles would oth- Standard seatbelt tensioner erwise possibly not function as...
Page 36 2. Unfasten the seatbelt and then refasten it. > The seatbelt and electric seatbelt tensioner are reset. Never modify or repair the seatbelts yourself. Contact Polestar Support. Related information If the seatbelt has been subjected to a • Seatbelt tensioner (p. 35)
Page 37 Door and seatbelt reminder Seatbelt reminder The system reminds unbelted occupants to wear a seatbelt, and also warns about an open door, bonnet or lid. Information in the driver display Visual reminder in the roof console. A visual reminder is given in the roof console and by means of the warning symbol in the driver display.
Page 38 Stop the car in a safe place as • Recovering the car. Contact Polestar Support. soon as possible and close the source of the Do not drive with deployed airbags.
Page 39 Driver airbag As a supplement to the seatbelt, the car is WARNING equipped with a driver airbag. • Never drive with deployed airbags. They can make steering difficult. Other safety systems may also be damaged. The smoke and dust created when the airbags are deployed can cause skin and eye irritation/injury after intensive exposure.
Page 40 • Contact Polestar Support for repairs. Defective work in the airbag system Passenger side front airbag. could cause malfunction and result in serious personal injury.
Page 41 Label for passenger airbag WARNING • Contact Polestar Support for repairs. Defective work in the airbag system could cause malfunction and result in serious personal injury. • Do not put objects in front of or above the dashboard where the passenger airbag is located.
Page 42 Activating and deactivating passenger airbag Activating passenger airbag The passenger airbag can be deactivated if the car is equipped with a switch, Passenger Airbag Cut Off Switch (PACOS). The switch for the passenger airbag is located on the passenger end of the instrument panel and is accessible when the passenger door is open.
Page 43 Deactivating passenger airbag WARNING • If the car is not equipped with a switch to activate/deactivate the passenger airbag, the airbag will always be acti- vated. • Never use a rear-facing child seat on the front passenger seat when the air- bag is activated.
Page 44 Outer side airbags The outer side airbags on the driver's and pas- NOTE senger seats act to protect the chest and hips in the event of a collision. • If the passenger airbag has been acti- vated/deactivated before the car has been started, the message is shown in the driver display, as well as the follow- ing indication in the roof console,...
Page 45 WARNING senger seats act to protect the head, chest and hips in the event of a collision. • Contact Polestar Support for repairs. Defective work in the side airbag sys- tem could cause malfunction and result in serious personal injury.
Page 46 • Contact Polestar Support for repairs. Defective work in the side airbag sys- tem could cause malfunction and result in serious personal injury.
Page 47 This could compromise the ity. intended protection. Polestar recom- mends only using Polestar genuine If the car is in safety mode, it is possible to parts that are approved for fitting attempt to reset the system in order to start and within these areas.
Page 48 If the car is in safety mode it must not be towed. It must be transported from its location. Contact Polestar Support. Reset and start the car after safety mode 1. Check the general damage situation of the car.
Page 49 Make sure that the child seat is positioned, child. mounted and used correctly. Polestar recommends that children travel in a Look in the installation instructions for the child rear-facing child seat until as late an age as pos- seat for the correct fitting.
Page 50 Upper mounting points for child seats The car is equipped with upper mounting points for child seats in the front seat and the outer rear seats. The upper mounting points are primarily intended for use with front-facing child seats. Always follow the manufacturer's installation instructions when connecting a child seat to the upper mounting points.
Page 51 Lower mounting points for child seats The car is equipped with lower mounting points NOTE for child seats in the front seat and rear seat. The lower mounting points are designed to be • Adjust the seat's head restraint in used in conjunction with certain rear-facing order to facilitate the installation of child seats.
Page 52 i-Size/ISOFIX mounting points for child seats The car is equipped with i-Size/ISOFIX mount- ing points for child seats in the front seat and rear seat. i-Size/ISOFIX is a fixture system for car child seats that is based on an international standard. Always follow the manufacturer's installation instructions when connecting a child seat to the i-Size/ISOFIX mounting points.
Page 53 Child seat positioning It is important to position the child seat in the right place in the car. The choice of location depends, amongst other things, on the type of child seat and whether the passenger airbag is activated. Mounting point locations for the rear seat are indicated by symbols on the upholstery of the backrest.
Page 54 Label for passenger airbag WARNING Never allow anybody to stand or sit in front of the front passenger seat. Never use a rear-facing child seat on the front passenger seat if the airbag is acti- vated. Front-facing passengers (children and adults) must never sit on the front pas- senger seat if the passenger airbag is deactivated.
Page 55 • If the child seat is equipped with lower straps, Polestar recommends that the lower mount- ing points are used with these • If the child seat is equipped with support legs, always fit the support leg/support legs directly to the floor.
Page 56 Sharp edges may With the installation of an infant seat in the rear damage the straps. seat, Polestar recommends a distance of at least 50 mm (2 inches) from the front part of the Do not allow the upper section of the...
Page 57 Overview table for location of child seats The table gives an overview of the types of child seats suitable for the car's seats. Seat positions in a right-hand drive car. Seat positions in a left-hand drive car. i-Size child seats Universally approved child seats secured Other child seat catego- using the car's seatbelt ries...
Page 58 D Polestar recommends: Maxi Cosi Cabriofix (type approval E4 04443517). E Polestar recommends rear-facing child seat for children in this mass group. F Polestar recommends: Booster cushion with and without backrest (type approval E5 04216); Volvo booster seat (type approval E1 04301312)/Römer KidFix SL (type approval E1 04301312).
Page 59 • Table for location of ISOFIX child seats (p. 61) • Seatbelts (p. 32) WARNING Never use a rear-facing child seat on the front passenger seat if the passenger air- bag is activated. NOTE Always read the Manual section on installing a child seat before installing one in the car.
Page 60 A Polestar recommends that children should travel in rear-facing child restraint systems for as long as possible, at least until 4 years of age. B Polestar recommends: BeSafe iZi Kid X2 i-Size (type approval E4-129R-000002).
Page 61 Table for location of ISOFIX child seats The child seat must be approved in accordance The table gives a recommendation for which with UN Reg R44 and the car model must be ISOFIX child seats suit which locations, and for included in the manufacturer's vehicle list.
Page 62 E Applicable if the car is not fitted with an ISOFIX bracket. F Adjust the backrest so that the head restraint does not interfere with the child seat. G Polestar recommends rear-facing child seat for children in this mass group. H Polestar recommends: BeSafe iZi Kid X2 i-Size (type approval E4-129R-000002).
Page 63 WARNING Never use a rear-facing child seat on the front passenger seat if the passenger air- bag is activated. NOTE • Always read the Manual section on installing a child seat before installing one in the car. • If an ISOFIX child seat has no size clas- sification, the car model must be included on the vehicle list for the child seat.
Page 64 Detail information for child seat manufacturers The table provides detailed information for child seat manufacturers on which locations in the car are appropriate for which types of child seat. Seat positions in a right-hand drive car. Seat positions in a left-hand drive car. 2 (with deacti- 2 (with activated Seat position...
Page 65 2 (with deacti- 2 (with activated Seat position vated airbag, airbag, only front- only rear-facing facing child child seats) seats) Largest suitable forward facing fix- ture (F1/F2/F2x/F3/No) Largest suitable booster fixture (B2/B3/No) A In accordance with illustration. B The seat cushion extension must always be retracted for the installation of child restraint systems. C A child seat with support legs can be used on this seat.
Page 66 66 Safety...
Page 67: Displays And Voice Control
Section 04 — Displays and voice control...
Page 68 Displays and controls by the driver in a left- hand drive car Roof console The overviews show where the displays and controls by the driver are located. Steering wheel and instrument panel Front reading lamps and interior lighting Hatch for SIM card Display in roof console, CONNECT button...
Page 69 Displays and controls by the driver in a right- hand drive car Driver's door The overviews show where the displays and controls by the driver are located. Steering wheel and instrument panel Memories for power front seats settings Central locking and door mirrors Electric windows and child locks Position lamps, daytime running lights, Adjusting front seat...
Page 70 Roof console Driver's door Front reading lamps and interior lighting Memories for power front seats settings Hatch for SIM card Central locking and door mirrors Display in roof console, CONNECT button Electric windows and child locks Adjusting front seat ® Manual dimming or HomeLink Related information Centre and tunnel console...
Page 71 Date and time Related information The clock is shown in the centre display where it is also possible to change the settings for date • Overview of centre display (p. 105) and time. • Centre display’s views (p. 110) • Car function view in the centre display (p. 112) Clock location •...
Page 72 • Trip computer (p. 76) fully or partially illegible, the car must not be used: contact Polestar Support. • Resetting the trip meter (p. 77) • Messages in the driver display (p. 104) 72 Displays and voice control...
Page 73 WARNING • In the event of a fault in the driver dis- play the information on e.g. brakes, air- bags or other safety systems may not be shown. In which case, the driver cannot check the status of the car's systems or receive current warnings and information.
Page 74 Driver display settings The app menu closes after a period of inactivity Change display mode or set what should be or after certain options have been selected. shown in the driver display. App menu Display modes The driver display has three different display modes that are changed via the button on the right-hand side of the steering wheel.
Page 75 Battery meter The battery meter shows energy amount and, NOTE together with the trip computer, calculates approximate range. It is not possible to open the app menu while there is an unacknowledged mes- sage in the driver display. The message has to be confirmed first before the app menu can be opened.
Page 76 Power meter Trip computer The power meter indicates when the car is The car's trip computer registers values, e.g. being driven on electricity, when it is recovering mileage, average consumption and average energy to the battery, or when regeneration is speed.
Page 77 Resetting the trip meter TM can be reset manually and TA is reset auto- The trip meter can be reset to zero in the driver matically if the car is not used for at least four display or by using the left-hand stalk switch. hours.
Page 78 Journey statistics in the centre display • Economical driving (p. 394) Make use of the journey statistics from the trip computer in order to provide an overview of the driving and to facilitate more economic driving. The journey statistics are available via the Driver performance button in the app view.
Page 79 • Changing system units (p. 117) Fault in brake system • Driver display settings (p. 74) A fault has arisen in the brake sys- tem. Read the message in the driver display and contact Polestar Sup- port. >> Displays and voice control 79...
Page 80 Fault in the electrical system or warn of low tyre pressure as intended. A fault has arisen in the electrical system. Contact Polestar Support. Fault in the headlamp system Assistance at risk of collision A fault has arisen in the headlamp system.
Page 81 Blue symbols Lane assistance Active main beam White symbol: Lane assistance is Active main beam is switched on activated and road lines are and illuminates. detected. Main beam Grey symbol: Lane assistance is activated and road lines are not Main beam illuminates. detected.
Page 82 The following text the product wherever mandated by the respec- is Polestar's agreement with the manufacturer tive OSS license. or developer. 1.1 List of used Open Source Components...
Page 83 Name of OSS Ver- Name Home Page More Information Component sion of and Ver- sion of Com- License ponent (License text can be found Appendix below) FreeType https://sourceforge.net/p/ Copyright 2000 Computing Hashing License canvasdraw/cd/642/tree/trunk/ Research Labs, New Mex- freetype/include/freetype/ ico State University Copy- internal/fthash.h right 2001-2015 Francesco Zappa Nardelli...
Page 84 Name of OSS Ver- Name Home Page More Information Component sion of and Ver- sion of Com- License ponent (License text can be found Appendix below) Integrity Lib- Internet https://github.com/lattera/glibc/ Copyright © 1996 by Inter- Software blob/master/resolv/inet_pton.c net Software Consortium. Consor- Consortium, Copyright ©...
Page 85 Name of OSS Ver- Name Home Page More Information Component sion of and Ver- sion of Com- License ponent (License text can be found Appendix below) libpng 1.4.3 libpng http://github.com/coapp- Copyright © 1998-2010 License packages/libpng/ Glenn Randers-Pehrson Copyright © 2007, 2009 Glenn Randers-Pehrson Version 0.96 Copyright ©...
Page 86 Name of OSS Ver- Name Home Page More Information Component sion of and Ver- sion of Com- License ponent (License text can be found Appendix below) NetBSD HPND http://www.netbsd.org/ Copyright © 1998 Manuel like Bouyer Copyright © 1996 license Matt Thomas., Copyright 1997 Marshall Kirk McKu- sick.
Page 87 Name of OSS Ver- Name Home Page More Information Component sion of and Ver- sion of Com- License ponent (License text can be found Appendix below) 1992 Henry Spencer Copy- right © 1997, 1998, 1999 The NetBSD Foundation, Inc Copyright © 1994 James A. Jegers NetBSD_BSD4 NA BSD 4-...
Page 88 Name of OSS Ver- Name Home Page More Information Component sion of and Ver- sion of Com- License ponent (License text can be found Appendix below) The FreeType 2.6.3 Freetype http://sourceforge.net/projects/ Copyright 2013-2016 by Project Project freetype/ David Turner, Robert Wil- License helm, and Werner Lemberg, - freetype2...
Page 89 Name of OSS Ver- Name Home Page More Information Component sion of and Ver- sion of Com- License ponent (License text can be found Appendix below) 2004-2016 by Albert Chin-A- Young, Copyright 2013-2016 by Google, Inc, Copyright 2002-2016 by Roberto Ala- meda, Copyright 2003 Huw D M Davies for Codewea- vers, Copyright 2007 Dmitry...
Page 90 2. APPENDIX - LICENSE TEXT ing disclaimer in the documentation and/or other materials provided with the distribution. 2.1 HPND Like license THIS SOFTWARE IS PROVIDED BY THE Portions Copyright (c) 1993 by Digital Equipment AUTHOR "AS IS" AND ANY EXPRESS OR Corporation.
Page 91 Software. No immunity is granted for any prod- IMPLIED WARRANTIES OF MERCHANTABIL- uct per se or for any other function of any prod- ITY AND FITNESS FOR A PARTICULAR PUR- uct. POSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBU- THE SOFTWARE IS PROVIDED "AS IS", AND TORS BE LIABLE FOR ANY DIRECT, INDIRECT, IBM DISCLAIMS ALL WARRANTIES, INCLUD-...
Page 92 includes software developed by the 1. Redistributions of source code must retain organization. the above copyright notice, this list of conditions and the following disclaimer. 4. Neither the name of the organization nor the names of its contributors may be used to 2.
Page 93 2.7 Freetype Project License red form for a credit/disclaimer to use in compli- ance with this license. We thus encourage you The FreeType Project LICENSE to use the following text: "Portions of this soft- ware are copyright © 1996-2002, 2006 The Free- 2006-Jan-27 Type Project (www.freetype.org).
Page 94 files distributed in the original FreeType Project, though this isn't mandatory. These conditions including all source code, binaries and docu- apply to any software derived from or based on mentation, unless otherwise stated in the file in the FreeType Project, not just the unmodified its original, unmodified form as distributed in the files.
Page 95 2.8 Independent JPEG Group License Permission is hereby granted to use, copy, mod- ify, and distribute this software (or portions The Independent JPEG Group's JPEG software thereof) for any purpose, without fee, subject to README for release 6b of 27-Mar-1998 these conditions: This distribution contains the sixth public 1.
Page 96 2.9 Internet Software Consortium-IBM License code if you redistribute it. (See the file ansi2knr.c for full details.) Copyright (c) 1996 by Internet Software Consor- tium. However, since ansi2knr.c is not needed as part of any program generated from the IJG code, Permission to use, copy, modify, and distribute this does not limit you more than the foregoing this software for any purpose with or without fee...
Page 97 updates in TCP/IP networks by means of the IN AN ACTION OF CONTRACT, ** TORT OR Software. No immunity is granted for any prod- OTHERWISE, ARISING FROM, OUT OF OR IN uct per se or for any other function of any prod- CONNECTION WITH THE ** MATERIALS OR uct.
Page 98 The above copyright notice and this permission Except as contained in this notice, the name of notice shall be included in all copies or substan- The Open Group shall not be used in advertising tial portions of the Software. or otherwise to promote the sale, use or other dealings in this Software without prior written THE SOFTWARE IS PROVIDED "AS IS", WITH- authorization from The Open Group.
Page 99 THIS SOFTWARE, EVEN IF ADVISED OF THE nished to do so, subject to the following condi- POSSIBILITY OF SUCH DAMAGE. tions: The above copyright notice including the dates 2.16 ISC License of first publication and either this permission ISC License (ISCL) notice or a reference to http://oss.sgi.com/proj- ects/FreeB/ shall be included in all copies or Copyright/Copyright holders –...
Page 100 works conforming to the Unicode® Standard, Commercial and Items (Nov 1995) and this Agreement. For Software, in accordance with subject to Terms and Conditions herein. FAR 12-212 or DFARS 227-7202, as applicable, 3. Any person is hereby authorized, without fee, use, duplication or disclosure by the Govern- to view, use, reproduce, and distribute all ment is subject to the restrictions set forth in...
Page 101 whatsoever, whether or not Unicode was solely in the courts located in Santa Clara advised of the possibility of the damage, includ- County, California. The user agrees said ing, without limitation, those resulting from the courts have personal jurisdiction and agree to following: loss of use, data or profits, in connec- waive any right to transfer the dispute to any tion with the use, modification or distribution of...
Page 102 libpng-1.0.6 with the following individuals added The PNG Reference Library is supplied "AS IS". to the list of Contributing Authors: The Contributing Authors and Group 42, Inc. disclaim all warranties, expressed or implied, Simon-Pierre Cadieux, Eric S. Raymond, Gilles including, without limitation, the warranties of Vollant merchantability and of fitness for any purpose.
Page 103 randeg@alum.rpi.edu April 15, 2002 2.20 zlib License Copyright/Copyright holders – see List of Open Source Components This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
Page 104 Service messages Shown below is a selection of service messages and their meanings. Message Specification Stop and contact Polestar Stop safely Support. Serious risk of dam- age. Book time for Time for a service – contact regular main- Polestar Support .
Page 105 Overview of centre display Home view Many of the car's functions are controlled from the centre display. Presented here is the centre display and its options. Home view is the first view shown when the screen is started. The home view consists of four tiles that show the last used apps.
Page 106 App view such as climate view, camera view, car function view, app view and user profiles. Camera view The view for apps that have been downloaded (third-party apps) or for the car's built-in func- tions. Camera view shows the park assist cameras (PAC ), which displays a composite 360°...
Page 107 User profiles Car functions Many of the settings made in the car can be View showing car functions. adapted according to the user's personal pref- erences and can be saved in different user pro- Related information files. • Managing the centre display (p. 109) •...
Page 108 • Changing system language (p. 117) • Changing system units (p. 117) • Cleaning the centre display (p. 520) • Messages in the centre display (p. 123) • Charging in the car's centre display (p. 366) NOTE If necessary, the climate control can be used to cool down the media system in the centre display.
Page 109 Managing the centre display • Cleaning the centre display (p. 520) Many of the car's functions are controlled and regulated from the centre display. The centre display is a touch screen that reacts to touch. IMPORTANT Using the touch screen functionality in the cen- tre display Do not use sharp objects on the screen The screen reacts differently depending on...
Page 110 Centre display’s views The centre display is started automatically when Sweep up on the climate row to open the cli- the driver's door is opened. mate view with more setting options. Swipe down on the climate view or press the Home view home button to close the climate view.
Page 111 Managing subviews in centre display timer and unlock the charging cable. Shows The centre display's home view and app view charging stations and saved locations. include subviews that can be expanded. • More – Settings that apply to wireless phone charger, exterior and interior lighting, mirrors, Expanding an app in home view seats, locking, as well as wiper blades.
Page 112 Car function view in the centre display All settings and buttons are collected under the various subviews in the car function view. Navi- gate to the car function view from the home view by tapping on To toggle between the subviews in the car func- tion view, tap on the preferred heading.
Page 113 Moving apps in centre Symbols in the centre display display's status bar The app view consists of four tiles where the Below is an overview of the symbols that can be apps can be moved and organised according to shown in the centre display's status bar. requirements, expand a tile for access to more The status bar shows activities in progress and, apps than those shown.
Page 114 Keyboard in centre display • Managing the centre display (p. 109) The centre display keyboard makes it possible make entries using keys. It is also possible to • Managing text messages (p. 424) "draw in" letters and characters on the screen by hand.
Page 115 Changing keyboard language in centre display 2. Select the required language. If more than To make it possible to switch between different four languages have been selected, it is pos- languages for the keyboard, the languages must sible to browse in the list from the keyboard. first be added under Settings.
Page 116 Enter the characters, letters and words manually in the centre display IMPORTANT The centre display keyboard allows you to enter characters, letters and words on the screen by Do not use sharp objects on the screen "drawing" by hand. as they may scratch it. Press the button on the key- board to change from typing with the keys to entering let-...
Page 117 Changing system units Changing system language Unit settings are defined by the centre display. Language settings are defined by the centre dis- play. 1. Open app view 1. Open app view 2. Press 2. Press 3. Continue to System, Units. 3.
Page 118 Changes to the car's settings are saved in differ- • Overview of centre display (p. 105) ent ways depending on the category the set- • Buying and selling a car with Polestar tings belong to. The settings can be personal, Connect (p. 436) global or adapted to a drive cycle.
Page 119 Managing user profiles • Audio and media settings – settings that You can change to another profile even if the apply to, navigation, audio and media system, key used is linked to another profile. apps, and linked accounts. These settings return to standard settings when a profile is Creating a profile added or when logging out from an active...
Page 120 Profile settings Related information In profile settings, you can change profile name, add and remove linked keys, link different • User profiles (p. 118) accounts, as well as delete the active profile. • Centre display’s views (p. 110) • Profile settings (p. 120) Activating screen lock •...
Page 121 Connect account to user profile • Managing user profiles (p. 119) It is possible to add accounts to the selected user profile. • Connect account to user profile (p. 121) • Connect key to user profile (p. 122) Add an account •...
Page 122 Connect key to user profile 2. Press Profile settings. It is possible to connect your key to a profile. The profile along with all of its settings will then be 3. Select User recognition by car key to remove automatically selected every time the car is the active profile from the linked key.
Page 123 Messages in the centre display Shown at the top of the centre display. Requires immediate management, and can have up to three buttons that allow the user to manage the message. Dismiss by swiping right or left. The message is then saved in the notification view. Shown as a window in the centre display and requires immediate attention.
Page 124 Voice control with Google Assistant Google Assistant, which is integrated in the car, ender , etc., a number of in-car functions can be makes it possible to use your voice to control a controlled using your voice. These include: range of functions, e.g. the climate control sys- •...
Page 125 Using voice control Google Assistant makes it possible to use your the car is online. For example, it is possible to voice to control different functions in the car or, call contacts stored in contacts.google.com or enquire about what is entered in Google Calen- for example, to ask for information such as a weather forecast.
Page 126 126 Displays and voice control...
Page 127: Lighting
Section 05 — Lighting...
Page 128 When the car is started, the following functions are available for the rotating ring's different Polestar recommends that mode is used positions: when the vehicle is driven. Position Specification Thumbwheel in instrument panel Daytime running lights.
Page 129 Adjusting light functions via the centre display Related information Several light functions can be adjusted and acti- vated via the centre display. This applies to • Adjusting light functions via the centre dis- active main beam, home safe lighting and wel- play (p.
Page 130 Adapting the Position lamps headlamp pattern from the headlamps Position lamps can be used so that other road The headline patent can be adjusted when users can see the car if it stops or is parked. The switching from right-hand to left-hand traffic, position lamp is switched on with the rotating and vice versa.
Page 131 Daytime running lights illuminate for approx. 10 minutes or until the tail- The car has sensors that detect the light condi- gate is closed. tions in the surroundings. With the rotating ring on the stalk switch in position the daytime running lights are switched on. In Related information position , the headlamps change automat-...
Page 132 Dipped beam When driving with the stalk switch's rotating ring WARNING in the position, dipped beam is activated automatically in weak daylight or darkness. This system help to save energy - it can- not determine in all situations when day- light is too weak or sufficiently strong, e.g.
Page 133 Using main beam • Active main beam (p. 134) Main beam is operated with the left-hand stalk switch. Main beam is the car's strongest lighting • Bulb replacement (p. 519) and should be used when driving in the dark for better visibility, as long as it does not dazzle other road users.
Page 134 Active main beam Active main beam does not need to be reactiva- Active main beam is a function which uses a ted every time the car is started. camera sensor at the top edge of the wind- screen to detect the headlamp beams from oncoming traffic or the rear lights of vehicles in Adaptive functionality front, and then switches from main beam to...
Page 135 Using direction indicators If the symbol is shown in the driver The car's direction indicators are operated with display, together with the message the left-hand stalk switch. The direction indica- Active High Beam Temporarily tor lamps flash three times or continuously, unavailable, then switching between depending on how far up or down the stalk main and dipped beam must be performed...
Page 136 Active bending lights • Bulb replacement (p. 519) Active bending lights are designed to provide additional illumination in bends and junctions. NOTE • This automatic flashing sequence can be stopped by moving the stalk switch immediately in the opposite direction. •...
Page 137 Front fog lamps/ cornering lights • Car function view in the centre display (p. 112) The front fog lamps can be activated in order to provide better visibility when driving in fog. • Front fog lamps/cornering lights (p. 137) The cornering lights come on automatically in weak daylight or darkness in order to illuminate the area diagonally in front of the car.
Page 138 Rear fog lamp This function is activated in weak daylight or The rear fog lamp is considerably stronger than darkness when the stalk switch's rotating ring is a normal rear light and should only be used in reduced visibility due to fog, snow, smoke or in position and the speed of the car is dust so that other road users have an early...
Page 139 Brake lights Related information The brake light automatically comes on during braking. • Lighting control (p. 128) The brake light is illuminated when the brake • Usage modes (p. 373) pedal is depressed and when the car is braked • Bulb replacement (p. 519) automatically by one of the driver support sys- •...
Page 140 Emergency brake Hazard warning lights flashers Emergency brake lights are activated to alert Hazard warning flashers warn other road users vehicles behind about heavy braking. by means of all of the car's direction indicators being activated simultaneously. The function The function means that the brake light flashes can be used to give a warning in the event of instead of - as in normal braking - shining with a traffic hazards.
Page 141 Using home safe lighting Some of the exterior lighting can be kept NOTE switched on to work as home safe lighting after the car has been locked. Regulations for the use of hazard warning To activate the function: flashers may vary between countries. 1.
Page 142 Welcome light and Interior lighting farewell light Welcome lighting is switched on when the car is The passenger compartment is equipped with unlocked, and farewell lighting is activated when several types of lighting, e.g. general interior the driver leaves the car. lighting, adjustable decor illumination and read- ing lighting.
Page 143 • the car is unlocked Polestar symbol in the roof • a side door is opened. A Polestar symbol is projected in the roof when The passenger compartment lighting goes off the car is unlocked. The light is dimmed while when driving and is extinguished on locking.
Page 144 Adjusting interior lighting Lighting in the cargo area The lamps inside the car come on differently depending on the usage position. The interior The lighting in the cargo area is switched on or lighting can be adjusted with a thumbwheel in off when the tailgate is opened or closed.
Page 145: Windows, Glass And Mirrors
Section 06 — Windows, glass and mirrors...
Page 146 Windows, glass and Pinch protection for mirrors windows The car contains several different windows, All power windows in your car have pinch pro- glass panes and mirrors. A number of these are tection which is deployed if they are blocked by laminated, tinted and/or heated.
Page 147 Reset sequence for Power windows window pinch protection Each door has a control panel for the electri- If a problem occurs with the electrical functions cally-driven power windows. The driver's door for the electric windows, a reset sequence can has controls for operating all windows. be tested.
Page 148 Operating power windows All electric windows can be operated using the WARNING control panel in the driver's door – only the win- dow in the passenger door is operated using the control panel in the passenger door. Children, other passengers or objects may be trapped by the moving parts.
Page 149 Rearview and door mirrors • Usage modes (p. 373) The rearview mirrors and door mirrors can be used to give the driver better visibility to the rear. WARNING Interior rearview mirror Children, other passengers or objects may be trapped by the moving parts. •...
Page 150 Adjusting rearview mirror dimming • Storing a position for seat and door mirrors Bright light from behind is automatically (p. 162) dimmed by the interior rearview and door mir- rors when it is dark outside or in limited light • Activating and deactivating the heated rear conditions, such as when driving in tunnels.
Page 151 Angling adjustment of the door mirrors To ensure better visibility to the rear, the door NOTE mirrors need to be set to the preferences of the driver. There are a number of automatic settings that can also be linked to the memory function •...
Page 152 Automatic angling during parking 2. Release them after approximately 1 second. The mirrors automatically stop in the fully With this setting, the door mirror is automati- retracted position. cally angled down when reverse gear is selected. The folded position is preset and can- Fold out the mirrors by pressing down the not be adjusted.
Page 153 If you manually fold in the mirrors with the There is a Polestar symbol at L and R buttons and then lock the car, the roof console that illumi- they will not fold out automatically when nates when the car is running.
Page 154 Wiper blades and Using windscreen washer fluid wipers Together with the washer fluid, the wipers aim The windscreen wipers are designed to clean to improve visibility as well as headlamp pattern. the windscreen. Different settings for the wind- screen wipers are set using the right-hand stalk The nozzles for the windscreen wipers are inte- switch.
Page 155 Using the rain sensor Raise the stalk switch further for the wip- The rain sensor automatically starts the wind- ers to sweep at high speed. screen wipers based on how much water it detects on the windscreen. Rain sensor sensi- tivity can be adjusted with the thumbwheel on Related information the right-hand stalk switch.
Page 156 Using the rain sensor's memory function Deactivating the rain sensor The rain sensor automatically starts the wind- screen wipers based on how much water it Deactivate the rain sensor by pressing the rain detects on the windscreen. sensor button or moving the stalk switch up to another wiper program.
Page 157 Using windscreen and headlamp washers windscreen and the visibility through it. The Windscreen and headlamp washers are headlamps are only washed if main or dipped designed to clean the windscreen and head- beam is switched on. lamps. Windscreen and headlamp washers are started using the right-hand stalk switch.
Page 158 158 Windows, glass and mirrors...
Page 159 Section 07 — Seats and steering wheel...
Page 160 Front seats Power front seat The seat has a range of adjustment options to The car's front seats have a range of setting increase your comfort. options in order to enhance comfort. The power seat can be moved forwards/backwards and upwards/downwards.
Page 161 Adjusting the power front seat • Using stored position for seat and rearview Set to desired sitting position using the control mirrors (p. 163) on the front seat's seating section. Use the dif- ferent controls to set the various comfort func- •...
Page 162 Storing a position for seat and door mirrors The seat or the door mirrors must be readjusted You can store the position for power seat and before a new memory can be set. door mirrors in the memory buttons. Store two different positions for the power seat Related information and the door mirrors using the memory buttons.
Page 163 Using stored position for seat and rearview mirrors If the positions for the power seat and the door WARNING mirrors have been stored, they can be activated by using the memory buttons. • Because the driver's seat can be adjusted with the ignition off, children Using a stored setting should never be left unattended in the vehicle.
Page 164 Adjusting the length of Adjusting the lumbar the seat cushion in the support in the front front seat seat The length of the seat cushion can be adjusted The lumbar support is adjusted using a control using the handle on the front of the seat. on the side of the seat cushion.
Page 165 Adjusting the passenger seat from the driver's seat • Press the rear section of the four-way but- The front passenger seat can be adjusted from the driver's seat. ton to reduce lumbar support. Activating the function Related information 1. Tap on in the centre display.
Page 166 Rear seat Related information Polestar 2 has five seats. The rear seat is divided into two folding sections, with one and two • Front seats (p. 160) seats respectively. • Power front seat (p. 160) • Adjusting the power front seat (p. 161) Related information •...
Page 167 Folding the backrest in the rear seat Folding up the backrest The rear seat backrest is divided into two parts. The two parts can be folded forward individu- The backrest is folded up to the upright position ally. manually: The armrest in the centre seat must be folded 1.
Page 168 Adjusting the head restraint in the rear seat Adjust the centre seat head restraint according WARNING to the height of the passenger. • Check that the backrests and head Adjusting the centre seat head restraint restraints in the rear seat are locked properly after being folded up.
Page 169 Steering wheel controls and horn The steering wheel houses the horn and con- WARNING trols for e.g. the driver support systems and voice control. The head restraint for the centre seat must be in its lowermost position when the centre seat is not in use. When the centre seat is in use, the head restraint must be adjusted correctly to the height of the passenger so that it covers the...
Page 170 Steering lock • Adjusting the steering wheel (p. 171) The steering wheel lock makes it difficult to steer the car if it is stolen, for example. A mechanical noise can be perceived when the steering lock is locked or unlocked. Activating the steering lock The steering lock is activated when the car is locked from the outside.
Page 171 Adjusting the steering wheel 3. Pull the lever back to fix the steering wheel in The steering wheel can be adjusted in different place. If the lever is stiff, press the steering positions. wheel lightly at the same time as you move the lever back.
Page 172 172 Seats and steering wheel...
Page 173 Section 08 — Climate...
Page 174 Climate The car is equipped with electronic climate con- NOTE trol. The climate control system cools or heats as well as dehumidifies the air in the passenger compartment. • Heating or cooling cannot be hastened by selecting a higher or lower tempera- All climate control system functions are con- ture than the actual desired tempera- trolled from the centre display and physical but-...
Page 175 Climate zones Climate control - sensors The number of climate zones that the car is divi- The climate control system has a number of ded into governs the options for setting different sensors to help control the climate in the car. Do temperatures for different parts of the passen- not cover or block the sensors with clothing or ger compartment.
Page 176 Related information Use cleaning agents and car care products rec- ommended by Polestar to clean the interior. • Climate (p. 174) Air cleaning system In addition to the passenger compartment filter, Clean Zone Interior Package and the Interior Air Quality System also help to maintain high air quality in the passenger compartment.
Page 177 CleanZone Clean Zone Interior Package The CleanZone function checks and indicates Clean Zone Interior Package (CZIP) comprises a whether or not all conditions have been met for series of modifications that keep the passenger good air quality in the passenger compartment. compartment even clearer from allergy and asthma-inducing substances.
Page 178 Interior Air Quality Activating and System deactivating the air quality sensor Interior Air Quality System (IAQS) is a fully auto- The air quality sensor is part of the fully auto- matic air quality system that separates gases matic air quality system Interior Air Quality Sys- and particles to reduce the levels of odours and tem (IAQS).
Page 179 To maintain high climate system performance, the filter must be changed at regular intervals. With auto-regulated climate running the air dis- Follow the Polestar Service Programme for the tribution takes place automatically. If necessary, recommended replacement intervals. If the car the air distribution can be controlled manually.
Page 180 Changing air Opening, closing and distribution aiming the air vents The air distribution can be changed manually if Some air vents in the passenger compartment required. can be opened, closed and aimed individually. 1. Open the climate view in the centre display by If the car's outer vents are aimed at the side win- swiping up on the home view.
Page 181 Climate controls The climate control system's functions are con- Temperature controls for driver and pas- trolled from physical buttons in the centre con- senger side. sole, the centre display and the climate controls Controls for heated driver and front pas- at the rear of the tunnel console.
Page 182 • Activating and deactivating the heated steer- ing wheel (p. 185) • Activating auto climate control (p. 186) • Activating and deactivating air recirculation (p. 187) • Activating and deactivating max defroster (p. 188) • Activating and deactivating the heated rear window and door mirrors (p.
Page 183 Activating and Activating and deactivating heated deactivating automatic front seat start of heated front seat The seats can be heated in order to increase comfort for driver and passengers when it is The seats can be heated in order to increase cold.
Page 184 Activating and deactivating heated rear seat The seats can be heated in order to increase WARNING comfort for driver and passengers when it is cold. Heated seats must not be used by people who find it difficult to perceive an Activating and deactivating heated rear seat increase in temperature due to a lack of sensation or who otherwise have prob-...
Page 185 Activating and Activating and deactivating ventilated deactivating the front seat heated steering wheel The seats can be ventilated for extra comfort in The steering wheel can be heated in order to a hot climate, for example. increase comfort for the driver when it is cold. The ventilation system is made up of fans in the seats and backrests, which suck air through the seat upholstery.
Page 186 Activating and Activating auto climate deactivating automatic control start of heated steering wheel With auto climate control activated, multiple cli- mate functions are controlled automatically. The steering wheel can be heated in order to 1. Open the climate view in the centre display by increase comfort for the driver when it is cold.
Page 187 Activating and Activating and deactivating air deactivating time recirculation setting for air recirculation Air recirculation shuts out bad air, exhaust gases, etc. from outside the car by the climate Air recirculation shuts out bad air, exhaust control system reusing the air in the passenger gases, etc.
Page 188 Activating and deactivating max defroster Max defroster is used to quickly remove mist and ice from windows. Max defroster deactivates auto-regulation of the climate and air recirculation, activates air 2. Press the button for max. defroster. conditioning and changes the fan level to >...
Page 189 Activating and deactivating the heated rear window and door mirrors The heated rear window and door mirrors are used to quickly remove mist and ice from the windows and mirrors. 2. Press the button for heated rear window and door mirrors. >...
Page 190 Activating and Regulating fan level for deactivating automatic front seat starting of the heated rear window and door The fan can be set to several different automati- mirrors cally controlled fan speeds for the front seat. 1. Open the climate view in the centre display by swiping up on the home view.
Page 191 Regulating Synchronising temperature for front temperature seat The temperature in the car's different climate The temperature can be set to the desired num- zones is as standard synchronised with the set ber of degrees for the front seat's climate zones. temperature for the driver's side, but it is possi- 1.
Page 192 Activating and deactivating air conditioning Related information The air conditioning cools and dehumidifies incoming air as required. • Climate controls (p. 181) When the air conditioning is activated, the cli- mate control system automatically controls starting and switching off as required. 1.
Page 193 Parking climate Preconditioning Parking climate control is a generic term for var- Preconditioning is a climate function which, if ious functions that improve the passenger com- possible, attempts to reach comfort tempera- partment climate when the car is parked, e.g. ture in the passenger compartment before preconditioning.
Page 194 Start and switch off preconditioning Preconditioning heats or cools the passenger NOTE compartment, if possible, prior to driving. The function is started using direct start from the centre display. • During preconditioning of the passen- ger compartment, the car works to 1.
Page 195 Parking climate Tem- Parking climate control is temporarily disengaged. If the prob- porarily unavailable lem persists for some time, contact Polestar Support to check the function. Parking climate Parking climate control cannot be activated if the State of...
Page 196 Parking heater The parking heater heats the passenger com- partment as necessary before driving if the car's preconditioning is activated. The parking heater is a high-voltage heater and is fitted under the front cargo area. The parking heater starts automatically if the parking climate's preconditioning is activated and the passenger compartment needs to be heated up.
Page 197 Section 09 — Key, locks and alarm...
Page 198 • from the inside of the car using the locking controls in the doors • Keyless locking and unlocking of doors • remote unlocking with Polestar Connect (p. 199) • using the detachable key blade (if the battery • Keyless tailgate unlocking (p. 200) in the key is exhausted).
Page 199 Keyless locking and unlocking of doors Keyless unlocking allows the doors to be NOTE opened by gripping the door handle. • One of the car's keys must be within range for locking and unlocking to work. • Be aware that the system may be acti- vated in connection with car washing if the key is in range.
Page 200 Locking and unlocking Keyless tailgate settings unlocking Settings for locking and unlocking can be Using keyless locking and unlocking, it is suffi- adjusted as required in the centre display. cient to press gently on the rubberised pressure plate on the tailgate's handle in order to unlock. 1.
Page 201 Closing and locking the tailgate with the button The buttons on the underside of the tailgate can IMPORTANT close and lock the car automatically. • Minimal force is required to release the tailgate's lock - just gently press on the rubberised panel.
Page 202 If the tailgate is stopped when it is almost WARNING closed, the next activation will open the tailgate. Pinch protection • • Note the risk of crushing when opening and closing. If anything offering sufficient resistance pre- • Check that there is nobody near the vents the tailgate opening or closing, pinch pro- tailgate before starting to open or tection is activated.
Page 203 Setting the maximum Keyless opening and tailgate opening closing of the tailgate with a foot movement Adapt the maximum tailgate opening, e.g. to The tailgate can be opened and closed by mov- make things easier if the car is in a garage ing a foot under the bumper, which makes life where space is restricted.
Page 204 Opening and closing with foot movement If the tailgate is stopped when it is almost closed, the next activation will open the tailgate. Related information • Keyless locking and unlocking (p. 198) • Key range (p. 212) NOTE • One of the car's keys must be within range for locking and unlocking to work.
Page 205 Antenna locations for Locking and unlocking the start and lock from inside the car systems The doors and tailgate can be locked and Antennas for the keyless start and lock system unlocked from inside using the central locking are built into the car. controls in the driver's door.
Page 206 Unlocking the tailgate from the inside of the Rear doors The tailgate can be unlocked from inside by pressing the button on the instrument panel. Locking – Brief press on the button on the instru- The door must be closed to allow locking. ment panel.
Page 207 Activating and deactivating the child lock Electric child lock The child lock prevents the rear doors being opened from inside. The child lock can either be manual or electrical. Manual child lock Button for activation and deactivation. • Lamp illuminated – the lock is activated. •...
Page 208 Related information The car is supplied with two keys and a key tag. • Locking and unlocking from inside the car (p. 205) • Detachable key blade (p. 217) NOTE • The knob control on a door only blocks that particular door - not both rear doors simultaneously.
Page 209 Locking – A button press locks the doors If there is still interference - use the key's and the tailgate while also activating the detachable key blade to unlock and then place alarm at the same time. the key in the backup reader in the cup holder to disarm the car and allow the car to be started.
Page 210 Locking and unlocking with the key The buttons on the key can be used to lock and NOTE unlock the doors and the tailgate simultane- ously. • Avoid storing the key close to metal objects or electronic apparatus, e.g. phones, tablets, laptops or chargers - preferably no closer than 10-15 cm (4-6 inches).
Page 211 Unlocking the tailgate with a key When the key does not work It is possible to unlock just the tailgate using a button on the key. If it is not possible to lock or unlock with the key, the battery may be discharged - in which case, lock or unlock the driver's door with the detach- able key blade.
Page 212 Key range The message extinguishes when the key is In order for the key to work properly it needs to returned to the car, followed by a press of the be within a certain distance from the car. right-hand keypad's button, or when the last door is closed.
Page 213 Hold the key with the front visible and the recess. Polestar logo facing the right way – slide the Then prize the battery cover upwards. button by the key ring to the right. Slide the front side's shell a few millimetres upwards.
Page 214 The battery (+) side is facing upwards. Then Refit the battery cover and turn it clockwise carefully prize loose the battery as illus- until the marking aligns with the CLOSE trated. text. Install a new battery with the (+) side up. Reposition the rear side's shell and press Avoid touching the key's battery contacts it down until a clicking sound can be heard.
Page 215 WARNING • Check that the battery is positioned correctly, with the correct polarity. If the key is not to be used for any length of time, remove the battery to prevent it leaking and causing damage. Batter- ies that are leaking or damaged may cause chemical burns on contact with Turn the key over and refit the front the skin, so wear protective gloves...
Page 216 More information is available at www.P65Warnings.ca.gov/passenger- vehicle. IMPORTANT • Contact Polestar Support if your Key Tag battery is exhausted. The key has to be deleted from the car as it can still be used for backup starting. • Avoid touching new batteries and their contact surfaces with your fingers as this may impair their function.
Page 217 • Key (p. 208) Hold the key with the front visible and the Polestar logo facing the right way – slide the button at bottom edge by the key ring to the right. Guide the front side's shell a few milli- metres upwards.
Page 218 Locking and unlocking with the detachable key blade The removable key blade can be used to unlock the car from the outside – if there is no power to your car or the key battery is discharged, for example. Unlocking The alarm is triggered when the car is unlocked with the key blade.
Page 219 The door can then only be unlocked using the buttons on the Manual locking of the door. key, the central locking button or Polestar Connect. – Remove the detachable key blade from the key. Insert the key blade in the hole for lock reset and press the key in until it bottoms, approx.
Page 220 For detailed information on type approval, go to The car can only be started with the correct key. polestar.com The following error message in the driver dis- Lock system keyless start (Passive Start) and play is related to the electronic immobiliser:...
Page 221 2014/53/EU. The full text of the EU declaration of conformity can be found at polestar.com Manufacturer: APTIV Services Deutschland GmbH, Am Techno- logieopark 1, D-42119 Wuppertal, Germany The United ER37847/15...
Page 222 Country/ Type approval Area Namibia TA-2016-02 Russia Serbia P1614120100 South TA-2014-1868 Africa 222 Key, locks and alarm...
Page 223 Country/ Type approval Area Argen- CNC ID: H-23694 tina Brazil Anatel: 06768-19-06643 Modelo: HUF8423MS Este equipomento opera em caráter secundário isto é não tem direito a proteção contra interfer- ência prejudicial, mesmo de esta- ções do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
Page 224 KG hereby declares that this type of radio equipment HUF8423MS conforms to directive 2014/53/EU. The full text of the EU declaration of conformity can be found at polestar.com Wavelength: 433.92 MHz Maximum radiated transmission power: 10 mW Manufacturer: Huf Hülsbeck &...
Page 225 Country/ Type approval Area Indone- Sertifikat Nomor: 65073/SDPPI/ 2019 PLG ID: 8093 Morocco AGREE PAR L'ANRT MAROC Numéro d’agrément: MR 20402 ANRT 2019 Date d’agrément: 10/07/2019 Moldova Nigeria Connection and use of this com- munication equipment is permit- ted by the Nigerian Communica- tions Commission Oman >>...
Page 226 Country/ Type approval Area Paraguay HUF8423MS И005 19 Serbia Singa- Complies with IMDA Standards pore DA103787 South TA-2019/772 Africa 226 Key, locks and alarm...
Page 227 Fürst GmbH & Co KG заявляє, що тип радіообладнання відповідає Технічному[HUF8423MS] регламенту радіообладнання; повний текст -декларації про відповідність доступний на веб :сайті за такою адресою For detailed information on type approval, go to polestar.com. Робоча частота: 433,92 ГГц >> Key, locks and alarm 227...
Page 228 Country/ Type approval Area Vietnam Belarus Zambia A Only applies to Indonesia. 228 Key, locks and alarm...
Page 229 Button-less key (Key Tag) Country/ Type approval Area Argen- CNC ID: H-23695 tina Brazil Anatel: 06950-19-06643 Modelo: HUF8432MS Este equipo opera em caráter secundário isto é não tem direito a proteção contra interferência prej- udicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
Page 230 KG hereby declares that this type of radio equipment HUF8432MS conforms to directive 2014/53/EU. The full text of the EU declaration of conformity can be found at polestar.com. Wavelength: 433.92 MHz Maximum radiated transmission power: 10 mW Manufacturer: Huf Hülsbeck &...
Page 231 Country/ Type approval Area Indone- Sertifikat Nomor: 65072/SDPPI/ 2019 PLG ID: 8093 Morocco AGREE PAR L'ANRT MAROC Numéro d’agrément: MR 20403 ANRT 2019 Date d’agrément: 10/07/2019 Moldova Nigeria Connection and use of this com- munications equipment is permit- ted by the Nigerian Communica- tions Commission Oman >>...
Page 232 Country/ Type approval Area Paraguay HUF8432MS И005 19 Serbia Singa- Complies with IMDA Standards pore DA103787 South TA-2019-773 Africa 232 Key, locks and alarm...
Page 233 Fürst GmbH & Co KG заявляє, що тип радіообладнання відповідає Технічному[HUF8432MS] регламенту радіообладнання; повний текст -декларації про відповідність доступний на веб :сайті за такою адресою For detailed information on type approval, go to polestar.com. Робоча частота: 433,92 ГГц >> Key, locks and alarm 233...
Page 234 Country/ Type approval Area Vietnam Belarus Zambia A Only applies to Indonesia. Related information • Key (p. 208) 234 Key, locks and alarm...
Page 235 Lock confirmation Front door The car indicates with hazard warning flashers when the car is locked or unlocked. Exterior indication Locking • The car's hazard warning flashers indicate locking by flashing and retracting the door mirrors. Unlocking • The car's hazard warning flashers indicate unlocking by two flashes and extending the door mirrors.
Page 236 • Welcome light and farewell light (p. 142) The car can only be unlocked with a key, keyless • Using home safe lighting (p. 141) unlocking or the Polestar Connect when double lock is activated. The driver's door can also be unlocked with the detachable key blade.
Page 237 Alarm system A fault has arisen in failure Service the alarm system, required contact Polestar When armed, the alarm is triggered if: Support. • a door, the bonnet or the tailgate is opened • a movement is detected in the passenger...
Page 238 Activating and deactivating alarms The alarm is activated when the car is locked, NOTE and is deactivated when the car is unlocked. It is also possible to deactivate the alarm without a working key. Do not attempt to repair or alter compo- nents in the alarm system yourself.
Page 239 Reduced alarm level Reduce the alarm level, e.g. when travelling on a car ferry. The alarm's movement and tilt detectors react to movements inside the car. These detectors are switched off in reduced alarm level. Activating reduced alarm level 1. Tap on in the centre display.
Page 240 240 Key, locks and alarm...
Page 241 Section 10 — Driver support...
Page 242 Driving support systems The car is equipped with different driver support WARNING systems which can assist the driver in different situations, either actively or passively. The functions are supplementary aids - For example, the systems can help the driver to: they cannot handle all situations in all •...
Page 243 Speed-dependent steering force Speed related power steering causes the steer- WARNING ing wheel force to increase with the speed of the car so as to be able to give the driver enhanced sensitivity. If the temperature increases too much, the servo may be forced to switch off Reduced power completely.
Page 244 33 Electronic Stability Control 34 Also known as Active Yaw Control. 35 Engine Drag Control 36 Trailer Stability Assist is included when a Polestar origi- 244 Driver support nal towbar is installed. 37 Trailer Stability Assist...
Page 245 Electronic Stability Control in sport mode The stability system (ESC ) is always activated WARNING – it cannot be switched off. However, the driver can select ECS Sport mode, which allows for a more active driving experience. • The function is supplementary driver support intended to facilitate driving With Sport mode selected, interventions from and make it safer –...
Page 246 Activating and Symbols and deactivating sport messages for mode for electronic electronic stability stability control control A number of symbols and messages regarding The stability system (ESC ) is always activated – it cannot be switched off. However, the driver electronic stability control (ESC ) can be can select sport mode, which allows for a more...
Page 247 A text message can be cleared by briefly press- ing the button, located in the centre of the • Electronic stability control (p. 244) steering wheel's right-hand keypad. • Polestar Support (p. 9) If you still see a message, please contact Pole- star Support. Driver support 247...
Page 248 Road Sign Information The Road Sign Information function (RSI ) can WARNING help the driver to observe speed-related road signs and certain prohibition signs. • The function is supplementary driver support intended to facilitate driving and make it safer – it cannot handle all situations in all traffic, weather and road conditions.
Page 249 Activating and deactivating road sign information The Road Sign Information function (RSI ) is NOTE optional – the driver can choose to activate or deactivate this function. • If the automatic speed limiter function Activate or deactivate the is activated, road sign information is function using this button in shown in the driver display even if the the centre display under...
Page 250 Display mode for road sign information when driving towards a no-entry road if the The Road Sign Information function (RSI function for acoustic warning for road signs is shows road signs in different ways depending on the sign and the situation. activated.
Page 251 ponding road sign appears in the driver's dis- An additional sign relating to rain is only shown play. if the windscreen wipers are in use. Example of direct speed limit If a trailer is connected to the car's electrical sys- sign.
Page 252 Warning for speed limitation and speed camera from road sign information Another warning is available only when the driver has reduced the speed by at least 5 km/h (3 mph) and then exceeds the speed limit again, Road sign information (RSI ) includes subfunc- or when the car reaches a new/different speed tions that can warn the driver if a speed limit has...
Page 253 Adjusting warnings from road sign information The driver can select which warnings are acti- NOTE vated for road sign information (RSI ) and adjust the limit for them. • To get an acoustic warning if you 1. Tap on in the centre display. exceed the required speed, the speed warning function must be activated 2.
Page 254 Limitations of Road Cruise control Sign Information functions There are several driver support systems that The Road Sign Information (RSI ) function may can assist you while driving in order to maintain have limitations in certain situations. a suitable speed depending on situation. Here is Examples of what can reduce the function are a summary to make them more easily distin- as follows:...
Page 255 Automatic Cruise con- Adaptive Speed limiter Pilot Assist speed lim- cruise con- trol iter trol Symbol in the driver display Brief The driver controls The auto- The cruise The adaptive Pilot Assist can descrip- the speed with the matic speed control helps cruise con- help the driver...
Page 256 Cruise control function steering wheel buttons The cruise control functions can be controlled : Reduces the time interval to vehicles using the left-hand steering wheel keypad. This ahead. applies to speed limiter (SL ), automatic speed : Increases the time interval to vehicles limiter (ASL ), cruise control (CC ), adaptive...
Page 257 Selecting and activating the cruise control function The cruise control functions must first be WARNING selected in the centre display before they can be activated using the steering wheel button. This applies to speed limiter (SL ), automatic speed • The function is supplementary driver limiter (ASL ), cruise control (CC ), adaptive...
Page 258 Change between speed limiter and automatic Pilot Assist speed limiter • The driver's seatbelt must be buckled and the – When the speed limiter is selected – press the driver's door must be closed. steering wheel button to change to auto- •...
Page 259 Deactivating cruise Speed limiter control functions The cruise control functions can be deactivated The speed limiter (SL ) can be likened to a using the steering wheel button. The function is reverse cruise control - the driver regulates the then set in standby mode. This applies to speed speed using the accelerator pedal but is preven- limiter (SL ), automatic speed limiter (ASL...
Page 260 Automatic speed limiter • Selecting and activating the cruise control The Automatic Speed Limiter (ASL ) function function (p. 257) helps the driver to adapt the car's maximum speed to the speed shown on the road signs. • Deactivating cruise control functions (p. 259) •...
Page 261 The automatic speed limiter will be reactivated WARNING when road sign information can once again interpret and provide speed information. • Even if the driver clearly sees the Tolerance level for automatic speed limiter speed-related road sign, the speed information from the Road Sign Infor- Automatic speed limiter can be set to different mation to automatic speed limiter tolerance levels.
Page 262 Cruise control The cruise control (CC ) helps the driver main- WARNING tain an even speed, which can result in more relaxed driving on motorways and long, straight roads in regular traffic flows. • The function is supplementary driver support intended to facilitate driving and make it safer –...
Page 263 Standby mode for cruise control Related information Cruise control (CC ) can be deactivated and set in standby mode. This can take place auto- • Cruise control (p. 262) matically or due to intervention by the driver. Standby mode means that the function is selected in the centre display but not activated.
Page 264 Adaptive cruise control • regulate the speed smoothly. In situations The adaptive cruise control (ACC ) can help the that demand sudden braking the driver must driver to maintain a constant speed, combined brake himself/herself. This applies in cases of with a preset time interval to the vehicle ahead.
Page 265 • Setting the stored speed for cruise control WARNING functions (p. 280) • Warning from cruise control functions in the event of a risk of collision (p. 278) • • The function is supplementary driver support intended to facilitate • Automatic braking with cruise control func- driving and make it safer –...
Page 266 Standby mode for adaptive cruise control • The brake temperature is high. The adaptive cruise control (ACC ) can be deactivated and set in standby mode. This can • The parking brake is applied. take place automatically or due to intervention •...
Page 267 • Adaptive cruise control* (p. 264) steering wheel's right-hand keypad. • Polestar Support (p. 9) If you still see a message, please contact Pole- star Support. 81 This function can be either standard or optional, Driver support 267 depending on market.
Page 268 Pilot Assist Pilot Assist can help the driver to drive the car lane markings on the road surface using the between the lane's side markings as well as to camera and radar units. The preset time interval is maintained with automatic speed adjustment maintain an even speed, combined with a prese- lected time interval to the vehicle ahead.
Page 269 Steering assistance Round bends and when the road splits The current status of steering Pilot Assist interacts with the driver, who should assistance is indicated by the therefore not wait for the steering assistance colour of the steering wheel's from Pilot Assist but should always be prepared symbol: to increase his/her own steering input, espe- cially in bends.
Page 270 warnings are given, as well as that the car's • Automatic braking with cruise control func- system brakes the car. This braking judders in tions (p. 282) order to attract the driver's attention. • Change of target with cruise control functions 5.
Page 271 WARNING WARNING • In certain situations, Pilot Assist steer- detected incorrectly as lane mark- ing assistance may have difficulty help- ings, with a subsequent risk of con- ing the driver in the right way or it may tact between the car and such be automatically deactivated - in which obstacles.
Page 272 Display view for adaptive cruise control and Pilot Assist The following illustrative example shows how WARNING adaptive cruise control (ACC ) and Pilot Assist can be shown in the driver display. • • This is not a collision avoidance sys- tem.
Page 273 Standby mode for Pilot Assist Stored speed Pilot Assist can be deactivated and set in standby mode. This can take place automati- Current speed of your car cally or due to intervention by the driver. Standby mode means that the function is Time interval selected in the centre display but not activated.
Page 274 Symbols and messages for Pilot Assist • The camera and/or radar units are covered by A number of symbols and messages regarding e.g. snow or heavy rainfall (camera lens/radio Pilot Assist can be shown. Here are some exam- waves are blocked). ples.
Page 275 A text message can be cleared by briefly press- ing the button, located in the centre of the steering wheel's right-hand keypad. If you still see a message, please contact Pole- star Support. Related information • Pilot Assist* (p. 268) • Polestar Support (p. 9) Driver support 275...
Page 276 Overtaking Assistance Overtaking Assistance can help the driver when WARNING overtaking other vehicles. The function can be used with adaptive cruise control or Pilot Assist. • • The function is supplementary When adaptive cruise control or Pilot Assist is driver support intended to facilitate following another vehicle and the driver indi- driving and make it safer –...
Page 277 Use Overtaking Assistance Overtaking assistance can be used with adap- WARNING tive cruise control or Pilot Assist. The following conditions must exist for Overtak- When using the Overtaking Assistance ing Assistance to be activated: System, the driver should be aware that •...
Page 278 Warning from cruise control functions in the event of a risk of collision WARNING The driver support systems of adaptive cruise control and Pilot Assist can warn the driver if the The driver support systems only warn of distance to the vehicle ahead suddenly vehicles which their radar unit has becomes too short.
Page 279 Change of target with cruise control functions • Adaptive cruise control* (p. 264) The driver support systems adaptive cruise con- trol and Pilot Assist have a change of target • Pilot Assist* (p. 268) function at certain speeds. WARNING Change of target When the driver supports are following another vehicle at speeds in excess of approx.
Page 280 Setting the stored speed for cruise control functions pedal at the moment when the button is It is possible to set a stored speed for the speed depressed. limiter, cruise control, adaptive cruise control and Pilot Assist functions. A temporary increase in speed with the acceler- ator pedal, e.g.
Page 281 Setting the time interval to the vehicle ahead Related information It is possible to set the time interval to the vehi- cle ahead to be maintained in the adaptive • Driving support systems (p. 242) cruise control and Pilot Assist functions. •...
Page 282 Automatic braking with cruise control functions The driver support systems adaptive cruise con- NOTE trol and Pilot Assist have a special brake func- tion in slow traffic and while stationary. In cer- tain situations, the parking brake is applied in •...
Page 283 • The driver sets adaptive cruise control or Pilot NOTE Assist to standby mode. The driver supports can hold the car sta- Automatic activation of parking brake tionary for a maximum of 5 minutes – The parking brake is applied if the function is then the parking brake is applied and the holding the car stationary with the foot brake function is disengaged.
Page 284 Lane assistance The function of the Lane Keeping Aid (LKA ) is to help the driver to reduce the risk of the car accidentally leaving its own lane on motorways and similar major routes. Lane Keeping Aid steers the car back into its lane and/or alerts the driver with vibrations in the steering wheel.
Page 285 Lane assistance does not intervene Related information • Driving support systems (p. 242) • Activating and deactivating lane assistance (p. 286) • Selecting assistance option for lane assis- tance (p. 287) • Limitations of Lane assistance (p. 287) • Symbols and messages for lane assistance (p.
Page 286 Activating and deactivating lane assistance The Lane Keeping Aid (LKA) function (LKA ) is NOTE optional – the driver can choose to activate or deactivate this function. However, steering intervention will always be active for unbroken When a direction indicator/flasher is lines.
Page 287 Selecting assistance Limitations of Lane option for lane assistance assistance In certain demanding conditions lane assis- The driver can select how the Lane Keeping Aid tance (LKA ) may have difficulty helping the (LKA ) should react if the car leaves its lane. driver correctly.
Page 288 If you still see a message, please contact Pole- star Support. Related information • Lane assistance (p. 284) • Display mode for lane assistance (p. 289) • Limitations of Lane assistance (p. 287) • Polestar Support (p. 9) 288 Driver support 95 Lane Keeping Aid...
Page 289 Display mode for lane assistance Unavailable Lane assistance (LKA ) is visualised by sym- bols in the driver display depending on the situa- tion. Here are some examples of symbols and the situations in which they are shown: Available Unavailable — the lane lines in the symbol are extinguished.
Page 290 Difference between Pilot Assist and lane assistance Related information Pilot Assist is a comfort function that can help you to keep your car within its own lane and • Lane assistance (p. 284) maintain a safe distance from vehicles in front of •...
Page 291 An extinguished symbol in the driver's display means that the Both functions are selected function is running but the but not active. conditions for LKA have not been met. A white symbol in the driver's Adaptive cruise control is display means that the condi- active.
Page 292 Assistance at risk of collision Assistance at risk of collision can assist the WARNING driver to avoid a collision via a warning, auto- matic braking and steering assistance. • The function is supplementary driver support intended to facilitate driving and make it safer – it cannot handle all situations in all traffic, weather and road conditions.
Page 293 Subfunctions When automatic braking has prevented a colli- sion with a stationary object, the car remains Assistance at risk of collision can perform the stationary in anticipation of positive action by following functions if necessary: the driver. If the car has been braked to avoid collision with a slower vehicle in front, its speed •...
Page 294 Obstacle detection with assistance at risk of collision • Assistance at risk of collision in oncoming Assistance at risk of collision can detect vehi- traffic (p. 301) cles, cyclists and pedestrians. • Assistance at risk of run-off (p. 303) The function can detect pedestrians, cyclists or vehicles that are stationary or moving in the same direction as the car and are ahead.
Page 295 If large parts of the cyclist's body or bicycle are The function can also detect pedestrians in the not visible to the function's camera then the sys- dark if they are illuminated by the car's head- tem cannot detect a cyclist. lamps.
Page 296 Option to reduce speed with assistance at risk of collision Assistance at risk of collision can help to pre- WARNING vent a collision or reduce the collision speed. If the speed difference between the driver's car • The function is a supplementary driver and the obstacle is greater than the following support, but it cannot detect all pedes- specified speeds, the automatic brake function...
Page 297 Active and aware driving behaviour can • Limitations for radar device (p. 329) therefore delay a collision warning and interven- • Polestar Support (p. 9) tion in order to minimise unnecessary warnings. Limitations of steering assistance In certain situations the function may have lim-...
Page 298 WARNING WARNING • Driver support systems only warn of • • Warnings and brake interventions obstacles which their camera and could be implemented late or not at radar units have detected – hence a all if a traffic situation or external warning may not be given, or it may be influences mean that the camera given with a certain delay.
Page 299 Selecting sensitivity for assistance at risk of collision Assistance at risk of collision is always acti- NOTE vated but the driver can select the sensitivity for the system, which regulates the distance for activating warnings and interventions. This function uses the car's camera and/or radar units, which have certain To change setting: general limitations.
Page 300 Assistance at risk of collision in crossing traffic Assistance at risk of collision can help the WARNING driver when turning and crossing the path of another oncoming vehicle at an intersection. • No automatic system can guarantee 100 % correct function in all situations. Therefore, never test the function by driving at people or vehicles - this may cause severe damage and injury and...
Page 301 Assistance at risk of collision in oncoming traffic • the oncoming vehicle has headlamps Assistance at risk of collision can assist the switched off. driver with steering assistance in order to avoid a collision with vehicles in the oncoming lane. •...
Page 302 Assistance at risk of rear-end collision Related information Assistance at risk of rear-end collision help a driver who does not notice that the car is • Assistance at risk of collision (p. 292) about to leave its own lane while an oncoming •...
Page 303 Assistance at risk of run-off • BLIS (p. 306) Assistance at risk of collision can help the driver and reduce the risk of the car accidentally leaving the road by actively steering the car back onto the road. The function has two levels for intervention: •...
Page 304 • Assistance at risk of collision (p. 292) steering wheel's right-hand keypad. • Limitations for assistance at risk of collision If you still see a message, please contact Pole- (p. 297) star Support. • Polestar Support (p. 9) 304 Driver support 110 Collision Avoidance...
Page 305 Rear Collision Warning The Rear Collision Warning (RCW) function WARNING can help the driver to avoid being hit by a vehicle approaching from behind. • The function is supplementary driver Drivers in vehicles behind can be warned about support intended to facilitate driving an imminent collision by the function flashing and make it safer –...
Page 306 Limitations of Rear BLIS Collision Warning In certain cases the Rear Collision Warning The BLIS function is intended to help the (RCW) may have difficulty helping the driver in driver detect vehicles diagonally behind and to the event of a collision risk. the side of the car so as to provide assistance in heavy traffic on roads with several lanes in the This can, for example, be if:...
Page 307 The BLIS function is active at speeds WARNING above 10 km/h (6 mph). The system is designed to react when: • The function is supplementary driver • your car is overtaken by other vehicles support intended to facilitate driving and make it safer – it cannot handle all •...
Page 308 Activating and Limitations of BLIS deactivating BLIS The BLIS function can be activated or deacti- The BLIS function may have limitations in cer- vated. tain situations. Activate or deactivate the function using this button in the centre display under Assist. •...
Page 309 Message Specification Blind spot sensor Service The system does not function as it should. Contact Polestar Sup- required port. Blind spot system off Trailer BLIS and Cross Traffic Alert have been deactivated as a trailer has attached been connected to the car's electrical system.
Page 310 Driver Alert Control The Driver Alert Control (DAC) function is intended to help make the driver aware that he or she is starting to drive less consistently, e.g. if the driver becomes distracted or starts to fall asleep. The objective of the function to detect slowly deteriorating driving ability and it is primarily intended for major roads.
Page 311 Activating and deactivating Driver Alert Control The Driver Alert Control (DAC) function can be WARNING activated or deactivated. Activate or deactivate the • • The function is supplementary function using this button in driver support intended to facilitate the centre display under driving and make it safer –...
Page 312 Limitations of Driver Warning and auto- Alert Control brake while reversing The Driver Alert Control (DAC) function may There are systems in the car that can assist the have limitations in certain situations. driver to detect obstacles when reversing and even brake automatically if the driver does not In some cases the system may issue a warning manage to act in time.
Page 313 This function is primarily designed to detect large moving vehicles. In favourable conditions, it may also be able to detect smaller objects, such as cyclists and pedestrians. Brake intervention with Cross Traffic Alert is active at speeds below 15 km/h (9 mph). Cross Traffic Alert is deactivated automatically if a trailer, bicycle rack or similar is connected to the car's electrical system.
Page 314 Activating and deactivating warning and auto-brake during reversing • Park Assist (p. 315) The driver can choose to deactivate auto-brake with Rear Auto Brake (RAB) and Cross Traffic WARNING Alert (CTA). The warning signal can be deacti- vated separately. • The functions are supplementary driver support intended to facilitate Warning signal driving and make it safer –...
Page 315 Park Assist At a distance within approx. 30 cm (1 foot) from The Park Assist Pilot function (PAS ) uses sen- an obstacle behind or in front of the car, the tone sors to assist the driver when manoeuvring in is constant and the active sensor field closest to tight spaces by indicating the distance to obsta- the car symbol is filled.
Page 316 Park Assist Pilot front, rear and along the sides Park Assist Pilot (PAS ) has different behav- WARNING iour depending on which part of the car is approaching an obstacle. • The function is supplementary driver support intended to facilitate driving Forwards and make it safer –...
Page 317 Backwards Along the sides The warning signal has a constant tone at less The warning signal pulses intensively at less than approx. 30 cm (1 foot) from an obstacle. than approx. 25 cm (0.8 feet) from an obstacle. The sensors for reverse are activated if the car Parking assistance side sensors are activated rolls backward without a gear engaged or when automatically when the engine is started.
Page 318 • When reversing with a trailer or a bicy- vated. cle rack, for example, on the towbar – • Extinguished button indication – the function without original Polestar trailer cabling is deactivated. – you may need to switch off the Park- ing Assistance System manually so In cars equipped with a parking camera, the that the sensors do not react to these.
Page 319 Limitations of Parking assistance The parking assistance function (PAS ) can- IMPORTANT not detect everything in all situations and may therefore have limited functionality in some cases. • Objects e.g. chains, thin glossy poles or low barriers may be in the "signal A driver should be aware about the following shadow"...
Page 320 If you still see a message, please contact Pole- star Support. Related information • Park Assist (p. 315) • Limitations of Parking assistance (p. 319) • Polestar Support (p. 9) 320 Driver support 121 Park Assist System...
Page 321 Park assist camera Related information The parking camera (PAC ) can assist the driver when manoeuvring in tight spaces by • Driving support systems (p. 242) indicating obstacles with a camera image and • Park assist camera locations and surveillance graphics in the centre display.
Page 322 Park assist camera locations and surveillance areas The park assist cameras (PAC ) can display a WARNING composite 360° view and separate views for each of the four cameras: rear, front, left or right camera view. The cameras can be activated •...
Page 323 Backwards ing a garage. It is active at speeds up to 25 km/h (16 mph) - following which, the front camera is switched off. If the car does not reach 50 km/h (30 mph) and the speed falls below 22 km/h (14 mph) within 1 minute after the forward-facing camera has been extinguished, the camera is reactivated.
Page 324 Park assist lines for park assist camera Park assist lines in 360° view The parking cameras (PAC ) indicate the posi- tion of the car in relation to its surroundings by displaying lines on the screen. 360° view with park assist lines With the 360°...
Page 325 Towbar park assist line • Limitations for radar device (p. 329) IMPORTANT • Remember, that with the rear camera view selected, the monitor only dis- plays the area behind the car. Be aware of the sides and front of the car when manoeuvring in reverse.
Page 326 Sensor fields for parking assistance system If the car is equipped with the Parking Assis- obstacle decreases – from AMBER through tance System (PAS ) then the distance is ORANGE to RED. shown in the Parking Assistance Camera (PAC ) 360° view with coloured fields for each Field colour reverse Distance in metres (feet) sensor that registers an obstacle.
Page 327 Activate park assist camera The park assist cameras (PAC ) are activated WARNING automatically when reverse gear is engaged or manually with the centre display's function but- ton. The sensor fields on the 360° sym- bol only show the Camera view when reversing direction of an When reverse gear is engaged, the screen obstacle's loca-...
Page 328 If you still see a message, please contact Pole- star Support. Related information • Park assist camera (p. 321) • Polestar Support (p. 9) 328 Driver support 128 Park Assist Camera...
Page 329 Radar unit Limitations for radar device The radar unit is used by several driver support The radar unit has certain limitations - which in systems and has the task of sensing other vehi- turn also limits those functions that use the unit. cles.
Page 330 • Radar unit (p. 329) • Recommended maintenance for radar unit (p. 331) • Polestar Support (p. 9) The radar unit's field of vision Sometimes the radar unit is late at detect- ing vehicles at close distances - e.g. a vehi- cle that drives in between your car and the vehicle ahead.
Page 331 Related information • Radar unit (p. 329) • Limitations for radar device (p. 329) • Limitations for camera unit (p. 341) • Polestar Support (p. 9) IMPORTANT Location of front radar units Driver support components must only be maintained at a workshop – contact Pole- star Support.
Page 332 Water or snow from the road surface swirls up No action. Sometimes the unit does not work on and blocks the radar signals. a very wet or snow-covered road surface. Related information • Radar unit (p. 329) • Polestar Support (p. 9) 332 Driver support...
Page 333 Type approval for radar device Type approvals can be found here for the car's radar units for adaptive cruise control (ACC Pilot Assist and BLIS Market BLIS Symbol Type approval & PA Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interfer- ✓...
Page 334 Market BLIS Symbol Type approval & PA Hereby, Veoneer US, Inc. declares that the radio equipment type 77V12FLR is in compliance with Directive 2014/53/EU. Operational frequency band: 76-77 GHz Maximum Output Power: <55dBm EIRP ✓ The full text of the EU declaration of conformity is available at the following internet address: https://www.veoneer.com/en/regulatory Manufacturer: Veoneer US, Inc.
Page 335 Market BLIS Symbol Type approval & PA Certificate number: 50459/SDPPI/2017 Country of origin Germany ✓ Indonesia Certificate number: 53578/SDPPI/2017 Country of origin China PLG ID: 6051 This device is granted pursuant to the Japanese Radio Law under the grant ID n° : R 215-JRA003 This device should not be modified (otherwise the gran- ted designation number will become invalid).
Page 336 Market BLIS Symbol Type approval & PA AGREE PAR L'ANRT MAROC ✓ Numéro d´agrément: MR_20098_ANRT_2019 Date d´agrément: 2019_06_14 Morocco AGREE PAR L’ANRT MAROC ✓ NUMÉRO D’AGRÉMENT: MR 9929 ANRT 2014 DATE D’AGRÉMENT: 26/12/2014 IFT: RLVVE7719-1064 La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este ✓...
Page 337 Market BLIS Symbol Type approval & PA Connection and use of this communications equip- ✓ ✓ Nigeria ment is permitted by the Nigerian Communications Commission. Registered No: R/7713/19 ✓ Dealer No: D172338 Oman Registered No: R/3957/17 ✓ Dealer No: D080134 ✓...
Page 338 Market BLIS Symbol Type approval & PA R-CMM-HLA-RS4 South 이 기기는 업무용(A급) 전자파 적합기기로서 판 매자 또는 ✓ Korea 사용 자는 이 점을 주의하시기 바 라며, 가정외의 지역에서 사용 하는 것을 목적으 로 합니다 ✓ CCAI19LP2310T1 警語經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。...
Page 339 Market BLIS Symbol Type approval & PA UA RF: 1VEON2FLR справжнім VEONEER US, INC. заявляє, що тип радіообладнання 77V12FLR відповідає ✓ Технічному регламенту радіообладнання; повний текст декларації про відповідність доступний на веб-сайті за такою адресою: https://www.veoneer.com/en/regulatory Цим HELLA GmbH & Co. KGaA заявляє, що Ukraine радіотехнічне...
Page 340 Type approval for radio equipment Market Symbol Type approval Polestar hereby declares that all radio equipment is in compliance Europe with the essential requirements and other relevant provisions of Directive 2014/53/EU. Contact Polestar Support for detailed informa- tion on type approval.
Page 341 0.5 × 3.0 mm (0.02 × 0.12 inches.) or Related information more, Polestar Support must be contacted so • Driving support systems (p. 242) that the windscreen can be replaced.
Page 342 Blind sectors • The same type of windscreen wipers or wind- screen wipers approved by Polestar must be fitted when the windscreen is replaced. • When replacing the windscreen, the camera unit must be recalibrated by a workshop in order to ensure the functionality of all of the car's camera-based systems.
Page 343 • Do not affix any objects, tape or labels in the area of the sensors. Related information • Camera unit (p. 341) • Limitations for camera unit (p. 341) • Park assist camera (p. 321) • Polestar Support (p. 9) >> Driver support 343...
Page 344 Dirt has entered between the inside of the Cleaning the windscreen inside the unit cover is windscreen and the camera unit. necessary – contact Polestar Support. Strong oncoming light No action. The camera unit is reset automatically in more favourable light conditions.
Page 345 • open door • open boot lid • folded-in door mirror. Rear parking camera Related information • Camera unit (p. 341) • Limitations for camera unit (p. 341) • Polestar Support (p. 9) Driver support 345...
Page 346 346 Driver support...
Page 347 Section 11 — Electric operation and charging...
Page 348 General information on electric operation Do not touch anything that is not clearly descri- Electric cars runs like a regular car, but certain bed in the Manual. functions differ from a car that has an internal combustion engine. Related information The driver display and centre display show some information that is unique to electric oper- •...
Page 349 Charging the high voltage battery Charging cable handle and charging input The car is equipped with a rechargeable high socket voltage battery of lithium-ion type. The high voltage battery is charged using a charging cable. The battery can also be charged via charging stations with an integrated control device.
Page 350 If the car is flooded, catches fire, is involved in a collision, etc., contact Polestar Support. Prior to this inspec- tion, the car should be parked outdoors Choose charging that is approved for use in the...
Page 351 Charging power Charging power is used for charging the high NOTE voltage battery as well as preconditioning of the car. Charging takes place with a charging cable connected to the car's charging input socket • The capacity of the high voltage bat- and a 230 V socket (alternating current) or via tery is reduced slightly with age and...
Page 352 • Only use the charging cable provided output is possible under good condi- with your car or a replacement cable tions for high-voltage battery and recommended by Polestar. charging station. The charging power is limited towards the end of fast charging.
Page 353 • Do not use the charging cable if it is meet Polestar's safety standard. Use a damaged in any way. Any charging Polestar-recommended charging cable that is damaged or not work-...
Page 354 Ground fault breaker in charging cable The control unit for the charging cable charging IMPORTANT cable has a built-in ground fault breaker that protects the car and the user from electric shocks caused by system faults. • Clean the charging cable with a clean cloth, moistened with water or a mild detergent.
Page 355 This could cause fire or serious injury. • Never connect the charging cable to a cable extension. • Contact Polestar Support for infor- mation on maintenance or replace- ment of the high voltage batteries. • Do not use a charging cable other than the recommended one.
Page 356 Polestar recommends a charging cable in accordance with IEC 62196 and IEC Temperature monitoring takes place in the con- 61851 which supports temperature moni- trol unit and the plug.
Page 357 The flap for the high voltage battery's charging use the charging cable supplied with the car or a input socket is opened manually. replacement cable recommended by Polestar. The car's high voltage battery is charged with a charging cable between the car and a 230 V...
Page 358 3. Follow the instructions in the charging sta- tion's interface to authorise the charge. Charging begins when the charging station has executed an isolation test. This can take about a minute. > When charging has started, the LED lamp in the charging input socket flashes with a green glow.
Page 359 • The control unit's ground fault only be repaired by a an authorised breaker protects the car, but there workshop. Contact Polestar Support may still be a risk of overloading the for more information. 230 V mains power circuit.
Page 360 230 V socket. NOTE • Polestar recommends a charging cable in accordance with IEC 62196 and IEC 61851 which supports tem- perature monitoring. • Charging stations that support CCS are normally clearly marked CCS or Combo.
Page 361 Charging status in the car's charging input socket The charging input socket shows the charging status using an LED lamp. LED lamp's Specification glow A fault has arisen. Blue Scheduled Charging activated. A Illuminates in white since the charging cable is not connected to the car.
Page 362 Charging status in the charging cable's control unit LED lamp The indicator on the charging cable's control unit shows the status of ongoing charging. Control unit with indicator Control unit LED lamp. 362 Electric operation and charging 136 LED (Light Emitting Diode)
Page 363 2. Reconnect the charging cable to the socket, or ble. charging cable. use a different socket. 3. If the problem persists – please contact Polestar Support. Illuminates Charging The charging If the LED lamp is white but charging is not possible: in white possible.
Page 364 Related information • Charging the high voltage battery (p. 349) • Charging status in the car's charging input socket (p. 361) • Charging status in the car's driver display (p. 365) • Charging in the car's centre display (p. 366) •...
Page 365 Charging status in the car's driver display Charging status is indicated in the driver display. Colour Status Specification Flashing The frame of the driver display is shown Charging continues and an approximate green with a green pulsing light. time for when the batteries are estimated to be fully charged is shown.
Page 366 Charging in the car's centre display • Charging status in the car's charging input From the centre display it is possible to set state socket (p. 361) of charge (SoC), unlock the charging cable and set amperage. • Charging status in the charging cable's con- trol unit (p.
Page 367 Stop high voltage battery charging Stop charging using the button next to the preconditioning prior to the journey. The charg- charging input socket or via the button in the ing cable can be loosened using the button next to the charging input socket or via the button in centre display.
Page 368 ped. To restart interrupted fast charging, • Charging the high voltage battery (p. 349) remove the charging cable from the car's charg- • Start high voltage battery charging (p. 357) ing input socket, reconnect it and follow the • Charging in the car's centre display (p. 366) instructions in the charging station's user inter- •...
Page 369 Symbol Specification Fault in the 12V battery. Read message in driver display. Contact Polestar support. Fault in the drive system. Read the message in the driver display. Contact Polestar support. Temporary fault in the powertrain. Read the message in the driver display.
Page 370 Recommendations for long-term storage During long-term storage of the car (longer than NOTE 1 month), make sure it has a suitable State Of Charge (SOC) and also make a habit of checking the State Of Charge (SOC) on a regular basis. Choose the coolest location possible for the vehicle in order to minimise aging of Before long-term storage...
Page 371 Section 12 — Starting and driving...
Page 372 • Polestar's floor mats are specially able to drive in the selected direction. designed for the car. They must be Creep...
Page 373 Switching off the car Usage modes The car is switched off automatically from drive The car has three different usage modes that mode when the driver leaves the car and it is make various car functions available. parked. The car is set automatically in different modes: Passive, Comfort and Drive.
Page 374 Posi- Functions tion Passive When the car is unlocked, the following functions become available: • The driver display shows charging information, for example. • Odometer, clock and temperature gauge are illuminated. • Power seats can be adjusted. In this mode, the functions are controlled by time and are switched off automatically after a short while.
Page 375 Brake functions Foot brake The car's brakes are used to reduce the speed The foot brake is part of the brake system. or prevent the car from rolling. The car is equipped with two brake circuits. If a Besides the foot brake and parking brake, the brake circuit is damaged, the brake pedal will car is equipped with several automatic brake engage deeper.
Page 376 This function is active in the speed interval • Regenerative braking (p. 384) 150-5 km/h (93-3 mph). During heavier braking, braking is supplemented by the hydraulic brake system. WARNING Symbols in the driver display • The brake servo only works when the car is running.
Page 377 Brake assistance Braking on wet roads When driving for a prolonged period of time in The brake assist system (BAS ) helps to heavy rain without braking, the braking effect increase brake force during braking, and can may be delayed slightly when next using the thereby shorten the braking distance.
Page 378 To keep the car as safe and reliable as possible, therefore maintain a greater safety distance to Polestar's service intervals as specified in the vehicles in front. In addition, make sure you do Status and Warranty booklet should be fol- the following: lowed.
Page 379 Parking brake Activating and deactivating the parking brake The parking brake prevents the car from rolling Use the parking brake to prevent the car from away from stationary by blocking both rear rolling from stationary. An activated parking wheels. brake locks both rear wheels. A faint electric motor noise can be heard when the electrically-operated parking brake is being Activating the parking brake...
Page 380 The car is then braked heavily with the foot • Braking when stationary (p. 382) brake. Braking stops when the button is • In the event of a parking brake fault (p. 381) released, or if the accelerator pedal is •...
Page 381 In the event of a parking brake fault Always make sure that the parking brake has Contact Polestar Support if it is not possible to been activated when parking on a hill. deactivate or activate the parking brake after several attempts.
Page 382 (p. 379) at a traffic light, for example. • Parking on a hill (p. 381) • Polestar service programme (p. 494) Activate Hold Depress the brake pedal when stationary to activate Hold. This function is available at all times during driving and works on all inclines.
Page 383 Auto braking after a collision • Activating and deactivating the parking brake In the event of a collision in which the activation (p. 379) level is reached for the pyrotechnic seatbelt ten- sioners or airbags, or if a collision with a large animal is detected, the car's brakes are auto- matically applied.
Page 384 Regenerative braking The car recovers the brake energy and regener- NOTE ates current to the battery when the driver releases the accelerator pedal or when the foot brake is used. The brake lights come on if the braking force exceeds a certain level. Indication in the driver display during energy recovery.
Page 385 Setting level for Gear positions braking action There are three different levels for energy Select an appropriate gear position depending recovery with the accelerator pedal that regu- on the direction in which the car is to travel. late braking action. Changing gear The car is set in Standard...
Page 386 Parking brake – 3. Move the lever one step forward or one step back. > The car now rolls freely when the brake pedal is not depressed. Drive position - 1. Put the seatbelt on. 2. Depress the brake pedal. 3.
Page 387 Gear selector inhibitor The gear selector inhibitor prevents accidental NOTE switching between different gear positions. To switch gear position, the brake pedal has to • It is not possible to start the car and be depressed. change gear if the charging cable is The lever can always be moved back and forth, connected.
Page 388 Symbols and All-wheel drive messages for the gearbox All-wheel drive (AWD ) means that the car is If a fault should occur in the gearbox, a symbol driving all four wheels at the same time, which and a message are shown in the driver display. improves traction.
Page 389 Drive systems Inching The car has two electric motors that drive the Inching can facilitate progress at low speed, e.g. front and rear wheels. in traffic queues or in car parks. When the function is active the car will move slowly in the selected travel direction without the accelerator pedal being used.
Page 390 Damping Adjusting the damping setting The shock absorbers control the car's body It is possible to adjust the settings of the shock movements as required while also isolating absorbers for driving under other conditions or uneven parts of the road. The aim of this is to on specific road surfaces.
Page 391 Adjusting the damping setting, rear The rubber cover is positioned on top of the adjusting knob. Adjusting knob location, rear wheels. Adjusting the damping setting, front Turn the adjusting knob clockwise or counter- clockwise to change the adjustment position. Turn the adjusting knob clockwise or counter- 1.
Page 392 0, the harder the shock absorbers become. • For performance that is as good as possible, Polestar recommends set- When the car comes out of the factory or after a ting the adjusting knobs to the same factory reset, the range is based on the certified position for every axle.
Page 393 Examples of factors that influence the range: The graph shows the approximate relationship between constant speed and range, where a • speed lower constant speed has a positive effect on • climate settings range. • topography A higher outside temperature and deactivated •...
Page 394 • Range for electric operation (p. 392) energy consumption – seek advice on suita- • Regenerative braking (p. 384) ble tyres from Polestar Support. • Checking tyre pressure (p. 456) • Remove unnecessary items from the car - the • Journey statistics in the centre display (p. 78) greater the load the higher the consumption.
Page 395 • a warning triangle and high-visibility vest are Slippery driving conditions located in the car - legally required in certain countries Polestar recommends changing the setting for one pedal drive to in order to contrib- ute to more stable driving in slippery or icy con- Related information ditions.
Page 396 Driving in water Wading means the car being driven through NOTE water, e.g. on a flooded road. Driving in water must be performed with great caution. The use of winter tyres is a legal require- Observe the following to prevent damage to the ment in certain countries.
Page 397 Towbar dimensions and mounting points possible to tow a trailer, for example, after the car. There may be different towbar variants for the car, contact Polestar Support for more informa- tion. Related information • Retractable and extendable tow bar* (p. 398) •...
Page 398 Retractable and extendable tow bar Related information The tow bar is easy to extend and retract as required. When retracted, the hitch is com- • Towbar* (p. 397) pletely concealed. • Towing weights and towball loads (p. 545) Extend the hitch Open the tailgate.
Page 399 Move the hitch to its end position, where it is Lock the hitch by moving it back to its fixed and locked – the indicator lamp shines recessed position, where it is locked. steadily. > The indicator lamp now shines steadily if >...
Page 400 WARNING NOTE • Avoid standing close to the bumper in Power save mode is activated after a the centre of the car at the rear when while and the indicator lamp is extin- extending the towbar. guished. The system is reactivated by closing the tailgate and then reopening it.
Page 401 Driving with a trailer Parking on a hill When driving with a trailer, there are a number of things that are important to remember as 1. Depress the brake pedal. regards the towbar, the trailer and how the load is placed in the trailer. 2.
Page 402 The specified maximum permitted trailer tion has begun to fishtail. The function is added weights are those permitted by Polestar. during the installation of the towbar, contact National vehicle regulations may further Polestar Support for more information.
Page 403 Polestar Support. This function helps the driver to check that the lights on the trailer are working prior to depar- ture.
Page 404 Hitch mounted bicycle rack 2. Confirm the message by pressing the right- Follow the specified recommendations for hand steering wheel keypad's button. using a towbar-mounted bicycle rack. > The light check starts. Carefully follow the instructions supplied with the bicycle rack. 3.
Page 405 Towing ity and increase energy consumption. It will It is only possible to tow the car up onto a recov- also result in increased load on the towbar. ery vehicle platform. The car needs to be in towing mode to allow towing, this is set via the centre display.
Page 406 Fitting and removing the towing eye Use the towing eye when towing. The towing eye is screwed into a threaded socket behind a cover on the right-hand side of the bumper, front or rear. Fitting the towing eye Rear: Remove the cover – use a coin, key or similar to prise out the cover.
Page 407 2. Press More. Related information 3. Press status. • Roadside assistance with Polestar Connect 4. Select mode. (p. 434) • Towing (p. 405) 5. Follow the instructions in the screen.
Page 408 ® HomeLink ® HomeLink is a programmable remote con- NOTE trol integrated in the car's electrical system. It can remotely control up to three different devi- Save the original remote controls for ces, e.g. garage door opener or alarm system future reprogramming (e.g.
Page 409 Programming ® HomeLink ® Program HomeLink , reset programming or reprogram individual buttons. ® Programming HomeLink 1. Aim the remote control towards the Home- ® Link button to be programmed and hold it approx. 2-8 cm (approx. 1-3 inches) from the button.
Page 410 – Press and hold depressed the outer buttons NOTE on HomeLink ® for approx. 10 seconds. > When the indicator lamp changes over from a constant glow to starting to flash, • If the button to be reprogrammed is the buttons are reset and ready to be not programmed with a new unit, it will reprogrammed.
Page 411 ® Using HomeLink Use HomeLink ® instead of the separate remote NOTE controls such as for the garage door or the alarm system. ® HomeLink cannot be used if the car is 1. Depress the programmed button. locked and the alarm is armed from the outside.
Page 412 • 868.70MHz-868.20MHz <25mW E.R.P. • 869.40MHz-869.65MHz <25mW E.R.P. • 869.70MHz-870.00MHz <25mW E.R.P. Certificate holder address: Gentex Corporation, 600 North Centennial Street, Zee- land MI 49464, USA For more information see support.polestar.com Related information ® • HomeLink * (p. 408) 412 Starting and driving...
Page 413 Section 13 — Audio and media...
Page 414 Audio and media Audio settings The car's audio system takes account of, for Sound reproduction quality is preset, but can be example, the position of the listener and the adjusted as well. speed of the car. The centre display provides access to radio and music apps, and additional Volume third-party apps in music and media can be...
Page 415 • restart the system (switch off the car, wait a few seconds and start it again) • uninstall and reinstall the app. If the fault persists, contact Polestar Support. Related information • Audio and media (p. 414) • Downloading apps (p. 416) •...
Page 416 Downloading apps Deleting apps New apps can be downloaded and installed It is possible to remove installed apps when the car is connected to the Internet. 1. Open app view Google Play offers a range of different apps suitable for use in the car. 2.
Page 417 Radio Start radio It is possible to listen to both FM and DAB chan- The radio app can be started via the centre dis- nels. play or with voice control. The radio can be operated via the cen- Starting from the centre display tre display, the steering wheel keypad or voice control.
Page 418 Setting radio favourites RDS radio It is possible to add a radio channel to the list of RDS (Radio Data System) means that the radio radio favourites that are shown as a separate automatically changes to the strongest trans- tab in the radio app. mitter.
Page 419 Bluetooth Media Media playback Player If a phone or other device is connected to the Regardless of the media app used, a Now play- car via Bluetooth, media from the devices can ing field is shown in the centre display. be played back in Bluetooth Media Player.
Page 420 Phone Connecting a phone to the car A phone with Bluetooth can be connected wire- Connect a phone to the car with Bluetooth to lessly to the car. make calls, send and receive messages and play media directly from the car, for example. When a phone has been connected and linked to the car as a phone device, it can be used Option 1 - search phone from car...
Page 421 Disconnecting a Bluetooth-connected phone 4. A pop-up window for the connection is It is possible to disconnect a phone connected shown in the car. Confirm the connection. to Bluetooth, and it will then no longer be con- nected to the car. 5.
Page 422 Switch between Removing devices Bluetooth-connected connected to phones Bluetooth It is possible to switch between a number of It is possible to remove phones from the list of Bluetooth-connected phones. registered Bluetooth devices, for example. 1. Open app view 1. Open app view 2.
Page 423 Managing phone calls Switching off the microphone It is possible to make and receive calls when the phone is connected to the car via Bluetooth. The Tap on Mute to switch off the microphone. The phone must be connected as phone device. person on the call will not hear what is being said in the car.
Page 424 Managing text Managing contacts messages It is possible to receive and send text messages, When a phone is connected to the car, contacts in the form of SMS, when the phone is con- can be managed directly in the centre display. nected to the car.
Page 425 Wireless phone Using a wireless charger telephone charger Under the centre display is a charging pad for It is possible to charge a phone on the rubber wireless phone charging. pad under the centre display without having to use a phone cable. To charge your phone, it must support wireless charging (Qi).
Page 426 1. Press NOTE 2. Press More. Some phones may get hot during wire- 3. Press Interior Controls. less charging. This is normal. 4. Select the current function and desired set- ting. Related information • Phone (p. 420) • Wireless phone charger (p. 425) •...
Page 427 Wireless charger certificate Country/ Area 根據 NCC 低功率電波輻射性電機管理辦法規定: Taiwan: 第十二條經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 виробник: Ел-Джі Електронікс Інк.(LG Electronics Inc) 10, Магок'юнганг 10-ро, Ukraine: Гангсео-гу, Сеул, 07796, Корея Frequency range 111 кГц / Максимальна потужність РЧ: 42 дБмк А / м справжнім...
Page 428 Country/ Area USA/Can- FCC ID : BEJWC510MVV20 IC : 2703H-WC510MVV20 This device complies with part 15 of the FCC rules and with RSS-Gen,RSS-216 rules of Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 429 Related information • Wireless phone charger (p. 425) Audio and media 429...
Page 430 Storage space on hard disk It is possible to view how much free space there is on the car's hard disk. Check available space by: 1. Open app view 2. Tap on settings in the bottom of the dis- play. 3.
Page 431 Section 14 — Polestar Connect...
Page 432 Roadside assistance can be called for less urgent problems, such as a puncture. Polestar Connect system Polestar Connect is linked to the car's safety and alarm systems as well as other systems in the car, such as locking and climate control. The car has a built-in modem for communication with Polestar Assistance and the Polestar app.
Page 433 • Polestar Connect (p. 432) 2. The emergency call centre provides the nec- essary assistance (police, ambulance, recov- • Polestar Connect markets (p. 435) ery, etc.). • Automatic collision alarm with Polestar Connect (p. 433) Related information •...
Page 434 The CONNECT button can be used for Roadside assistance costs are included for the all other services, including roadside first 3 years when you buy a new Polestar. After assistance. this time, free roadside assistance is offered in most markets if the car is serviced regularly.
Page 435 Polestar Connect Polestar Connect markets Press the CONNECT button for answers to gen- A list of which markets have Polestar Connect is eral customer questions. presented here. For questions on using the car, the CONNECT Belgium button can be used to make contact with Pole- star Assistance.
Page 436 Contact Polestar Support for more information. performed via the settings menu in the centre display. Related information Polestar ID is personal and does not need to be changed or deleted when the car is sold. • Polestar Connect (p. 432) • Polestar Support (p. 9)
Page 437 Standby battery for Polestar Connect Related information If the main battery is de-energised, the Polestar Connect standby battery is used as a backup • Resetting user data (p. 118) battery so that the system can still be used. • Creating a Polestar ID (p. 15) The standby battery has a limited service life.
Page 438 Connect service are stored during the service. agreement period and thereafter for as long as required in order for Polestar to fulfil its obliga- What personal data are processed? tions in accordance with the law and other stat- utes. Data generated during events covered by...
Page 439 • Polestar Support (p. 9) while. To save the battery when the car is not used for any length of time, set the Polestar Connect sys- tem to standby. Your Polestar Connect subscription is set to expire soon...
Page 440 Polestar Connect subscription expired. This message disappears when the subscription is reactivated. You will not be able to use the Polestar Connect services when your subscription has expired. Though, the emergency services via the SOS button and automatic collision alert will continue to function.
Page 441 Section 15 — Navigation...
Page 442 Google Maps The Google Maps app includes maps and pro- WARNING vides access to e.g. traffic information, direc- tions and information on where to find appropri- ate charging stations. Observe the following. It is possible to use Maps when the car •...
Page 443 Using Google Maps Maps is shown and is operated in the centre dis- When a route has been entered in Maps, the play as well as the driver display using the steer- shortcut for parking is replaced with a shortcut ing wheel keypad.
Page 444 Google Maps in driver Destinations in Google display Maps The driver display can show guidance to desti- It is possible to enter several destination types in nation with instructions as well as map. A map Maps. can also be shown if no destination is set. Different destination types can be entered in the Depending on selected display mode in the search field.
Page 445 Getting directions with Google Maps Enter your destination in the search field and WARNING allow Maps to create a route description. 1. Open Maps in home view or app view Observe the following. 2. Enter an address or location in the search •...
Page 446 Electric car functions Connected functions with Google Maps with Google Maps Some functions in Maps are unique to electric The car needs an Internet connection for full cars. Some of them are listed here with a brief Maps functionality. A few functions that are description.
Page 447 Settings in Google Maps Related information The majority of the settings for Maps are made directly in the app under settings. Here is a list of • Electric car functions with Google Maps some examples. (p. 446) • Connect account to user profile (p. 121) Level of voice guidance •...
Page 448 Downloading maps • Downloading maps (p. 448) To ensure access to maps in Google Maps even when the car has poor or no online connection, map data is saved automatically. NOTE Maps automatically downloads maps based on the car's current position and patterns of move- ment.
Page 449 Updating Google Maps It is appropriate to ensure that Maps is updated to the latest version. When an updated version of Maps is available, this will be found on Google Play. If there are dif- ferences in access rights between two versions of the app, the system will ask the user for approval.
Page 450 450 Navigation...
Page 451 Section 16 — Wheels and tyres...
Page 452 The function can therefore be affected. This applies to all tyres On delivery, the car is equipped with Polestar that are stored for future use. Examples of exter- original tyres that have the VOL...
Page 453 Unapproved wear. combinations of wheel rim size and tyre size may have a negative effect Contact Polestar Support for a check if you are on the car's stability and driving cha- not sure about the tread depth. racteristics.
Page 454 Dimension designation for tyre Designations for tyre dimension, load index and mph). The road conditions and applicable road speed rating. traffic rules determine how quickly the car can be driven, not the speed rating of the tyres. The car has an approval for the complete vehi- cle with certain combinations of wheel rims and Q 160 km/h (100 mph) (used only on winter tyres.
Page 455 Dimension designation Tyres' rotation for wheel rim direction Wheel and rim dimensions are designated in Tyres with a tread pattern which are designed to accordance with the examples in the table only turn in one direction have the direction of below.
Page 456 Tread wear indicators Checking tyre pressure on the tyres Tread wear indicators show the status of the Correct tyre pressure helps to improve driving tyre's tread depth. stability, save energy consumption and extend the service life of the tyres. Tyre pressure decreases over time, this is a nat- ural phenomenon.
Page 457 Adjusting tyre pressure mal for the pressure to increase above the rec- Tyre pressure decreases over time, this is a nat- ommended pressure for cold tyres. A warm tyre ural phenomenon. The tyre pressure must with tyre pressure equal to or below the recom- therefore sometimes be adjusted in order to mendation for cold tyres may have a pressure maintain the recommended tyre pressure.
Page 458 Recommended tyre pressure The tyre pressure label on the driver's side door NOTE pillar shows which pressures the tyres should have at different loads and speed conditions. • To avoid incorrect tyre pressure, the pressure should be checked on cold tyres.
Page 459 System for tyre pressure monitoring The tyre pressure monitoring system , gives a NOTE warning with an indicator symbol in the driver display when the pressure in one or more of the car's tyres is too low. It is not intended that the decals illus- trated in the Manual should be exact rep- This symbol illuminates to licas of those in the car.
Page 460 which shows when the air pressure in one or • If you change to tyres of a different size to the more tyres is too low. When the indicator sym- ones fitted at the factory, the system must be bol for low air pressure is lit, stop and check the reset by storing a new tyre pressure for these tyres as soon as possible and inflate to the cor- tyres to avoid false warnings.
Page 461 For example, when driving with a heavy load or at high speed above 160 km/h (100 mph), the tyre pressure should be adjusted in accordance with Polestar's recommended tyre pressure values. The system is then reset by saving a new tyre pressure.
Page 462 See tyre pressure status in the centre display • Rectifying a warning for low tyre pressure With the system for tyre pressure monitoring (p. 463) tyre pressure status can be viewed in the centre display. • System for tyre pressure monitoring (p. 459) •...
Page 463 Rectifying a warning for low tyre pressure When the system for tyre pressure warns WARNING that tyre pressure is too low, action is required. Check and rectify the tyre • Incorrect tyre pressure may lead to pressure when the indicator tyre failure, which could result in the symbol for the system is illumi- driver losing control of the car.
Page 464 • System for tyre pressure monitoring (p. 459) • Saving new reference value for tyre pressure monitoring (p. 461) • Rectifying a warning for low tyre pressure (p. 463) • Polestar Support (p. 9) 464 Wheels and tyres 167 Indirect Tyre Pressure Monitoring System (ITPMS)
Page 465 5. Depending on rim equipment: 2. Put on the wheel. Tighten the wheel bolts thoroughly. Do not use lubricant on the threads of the wheel bolts. 3. Lower the car so that the wheels cannot rotate. 4. Tighten the wheel bolts crosswise. It is impor- tant that the wheel bolts are tightened prop- erly.
Page 466 • Wheel bolts (p. 468) IMPORTANT • Saving new reference value for tyre pressure monitoring (p. 461) • When the jack is not in use, it must be stored in its place in the foam block in WARNING the front cargo area. •...
Page 467 Tool kit Jack Tools that can be useful during towing, wheel The jack can be used to raise the car, for exam- changes or similar are stored in the car's stor- ple, to change the wheel. age area under the bonnet. When the jack is not in use, it must be stored in Examples of tools in the car.
Page 468 IMPORTANT hubs. Only use rims that are tested and approved by The jack included with the car is only Polestar and which are Polestar genuine acces- designed for occasional, short-term use, sories. such as when changing a wheel after a Check the tightening torque of the wheel bolts puncture.
Page 469 • Remember not to use bending force Contact Polestar Support for advice on the most when you loosen/tighten the wheel suitable rims and tyre types to use. bolts. This could damage the code...
Page 470 Use of snow chains and/or winter tyres can help NOTE to improve the traction in winter conditions. Polestar recommends that snow chains are not Legal regulations for the use of studded used on wheel dimensions greater than tyres may vary. Always comply with local 20 inches.
Page 471 • Avoid bumps, holes or sharp turns • Emergency puncture repair kit (p. 472) when driving with snow chains. • Roadside assistance with Polestar Connect • Avoid driving on bare ground as this (p. 434) wears out both the snow chains and tyres.
Page 472 • The compressor is intended for tem- the storage compartment under the bonnet. porary emergency puncture repair and is approved by Polestar. Sealing fluid expiry date The bottle of sealing fluid must be replaced if the bottle's expiry date has passed (see the decal on the bottle).
Page 473 Using a puncture repair kit Connecting The emergency puncture repair kit (TMK ) can be used to seal a puncture. Read through all instructions prior to use. Overview Preparations Set up the warning triangle and activate the hazard warning lights if a tyre is being sealed in a trafficked location.
Page 474 12. Unscrew the air hose from the tyre valve Related information and refit the dust cap on the tyre. • Recommended tyre pressure (p. 458) 474 Wheels and tyres 171 Contact Polestar Support for help with finding a work- shop.
Page 475 WARNING • Inflating tyres with compressor from the puncture repair kit (p. 477) • Please keep the following points in • Polestar Support (p. 9) mind when using the tyre sealing sys- tem: • The sealing fluid bottle contains 1) rubber latex, natural and 2) ethane- diol.
Page 476 The journey should not be continued. damage to the valve from gravel, Call roadside assistance for recovery dirt, etc. to a tyre centre. Contacting Polestar • Only use plastic dust caps. Metal Support is recommended. dust caps can rust and become diffi- •...
Page 477 Inflating tyres with compressor from the puncture repair kit The car's original tyres can be inflated using the IMPORTANT compressor in the emergency puncture repair kit. The compressor must not be operated 1. The compressor must be switched off. Make for longer than 10 minutes - risk of over- sure that the switch is in position (Off), and...
Page 478 478 Wheels and tyres...
Page 479 Section 17 — Loading, storage and passenger compartment...
Page 480 Passenger compartment interior Rear seat Overview of the passenger compartment's inte- rior and storage locations. Front seat Storage compartment in the door panel, cup holder in the centre seat backrest, storage pocket on the back of the front seat and USB ports in the tunnel console.
Page 481 Tunnel console The tunnel console is located between the front IMPORTANT seats. Keep in mind that high gloss surfaces, for example, are easily scratched by metal objects. Do not place keys, phones and other items on sensitive surfaces. Cup holder. Storage compartment with removable cup holder under the armrest.
Page 482 USB ports There are two USB ports (type C) under the cen- WARNING tre display. There are also two USB ports (type C) in the rear part of the tunnel console. Keep loose objects such as phones, cam- eras, remote controls for accessories, etc., in the glove compartment or other compartments.
Page 483 Charging devices via USB ports The USB ports can be used to charge a phone or NOTE tablet, for example. The USB ports can be used when the car is in Accessories that are connected to the Comfort or Drive mode. ports may be activated even when the The ports are switched off automatically when car's electrical system is disconnected or...
Page 484 The 12 V socket can be used for various acces- area. sories designed for this, such as cooler boxes. Contact Polestar Support if there are any prob- In order for the socket to supply current, the car lems with the electrical socket.
Page 485 WARNING IMPORTANT • • Do not use accessories with large or The maximum power takeoff is 120 W (10 heavy connectors - they can dam- age the socket or come loose when driving. NOTE • Do not use accessories that can cause interference to the car's radio receiver or electrical system for Accessories that are connected to the...
Page 486 Using the glovebox Sun visors The glovebox is located on the passenger side. There are sun visors in the roof in front of the The printed information can be kept in the glo- driver seat and the front seat passenger seat vebox, for example.
Page 487 Luggage compartment Recommendations for and cargo area loading The car has a flexible cargo area that makes it There are a number of things that are important possible to transport and secure large objects. to bear in mind when loading the car. There is also a front luggage compartment Payload depends on the car's kerb weight.
Page 488 Roof load and loading on load holder WARNING When loading onto the roof of the car, a load holder recommended by Polestar should be used. • The car’s driving properties change The aim of this is to reduce the risk of damage to depending on the weight and position- the car, and to maintain safety while travelling.
Page 489 Bag hooks have handles and are of an appropriate height – Bag hooks hold bags in position and prevent hang them from the hooks. them tipping up and spreading their contents throughout the cargo area. In the glovebox Along the sides There is also a fold-out hook in the glovebox that can be used to hang a bag on.
Page 490 Load retaining eyelets Through-load hatch in the rear seat Use the load retaining eyelets to attach straps in The hatch in the rear seat backrest can be order to anchor items in the cargo area. opened in order to transport long, narrow objects such as skis.
Page 491 Removing the parcel First aid kit shelf The parcel shelf can be removed to increase the The first aid kit contains first aid equipment. size of the cargo area. Store the first aid kit in an appropriate place in the cargo area, e.g. in the mesh pocket on the Removing the parcel shelf right-hand side.
Page 492 Warning triangle Remove the warning triangle from the case, Use the warning triangle to warn other road unfold it and put the ends together. users if the car is stationary in traffic. Also activate the hazard warning flashers. Fold out the warning triangle's support legs. Follow the regulations for the use of a warning Storage spaces triangle.
Page 493 Section 18 — Maintenance and service...
Page 494 Polestar's service programme as specified in Status and Warranty should be followed. • Please check the Status and Warranty Contact Polestar Support for help with finding a and comply with the specifications recommended workshop for servicing and there, otherwise the Polestar warranty maintenance.
Page 495 Your workshop visit will be simpler Polestar will contact you when it is time for serv- and more efficient when the transfer of diagnos- icing, and in some cases when the car needs tic information and software can take place via repairs.
Page 496 In the event that the installation 172 Use of the Internet involves data transfer (data traffic), which may involve charges. Polestar meets the cost of 496 Maintenance and service data traffic for system updates unless a personal SIM...
Page 497 In the event of any prob- lem with system updates – contact Polestar Support. • Functionality after updating may vary depending on market, model, model year and options.
Page 498 Raising the car The triangles in the plastic cover indicate the locations of the lifting points (marked in red). When raising the car, it is important that the jack 4. Place the jack or the lifting arms in the desig- is fitted in the intended points on the car's nated locations on the car's chassis.
Page 499 6. Crank up until it is correctly aligned and so WARNING that it makes contact with the car's jacking point. Check that the head of the jack (or lift- ing arms at a workshop) is correctly posi- • • Check that the jack is not damaged, tioned in the jacking point so that the bump in that the threads are thoroughly the centre of the head fits into the jacking...
Page 500 NOTE Polestar recommends only using the jack that belongs to the car model in question. If a jack is selected other than the one recommended by Polestar, follow the instructions supplied with the equipment. The normal car jack is only designed for occasional, short-term use, such as when changing a wheel after a puncture.
Page 501 Open the bonnet The air conditioning system contains fluores- cent tracing agents. Ultraviolet light must be used during leak detection. Contacting Polestar Support is recommended if you are experiencing problems with the climate control. Cars with R134a refrigerant Cars with R1234yf refrigerant Related information •...
Page 502 Do not load the outer edges of the bonnet. • Luggage compartment and cargo area (p. 487) • Door and seatbelt reminder (p. 37) • Polestar Support (p. 9) • Filling washer fluid (p. 538) 502 Maintenance and service...
Page 503 Polestar. obstructed, otherwise there is a risk of Contact Polestar Support as soon as possible in personal injury. the event of a message for coolant level too low • Check that the bonnet locks properly or too high.
Page 504 • High voltage battery (p. 504) • 12 V battery (p. 505) • Symbols on the batteries (p. 507) • Recycling the batteries (p. 508) • Polestar Support (p. 9) NOTE High voltage battery service life and capacity Contacting Polestar Support is recom- The capacity of the high voltage battery dimin- mended for replacement of batteries.
Page 505 Related information • Batteries (p. 504) Location • Charging the high voltage battery (p. 349) • Polestar Support (p. 9) WARNING The high voltage battery must only be replaced by a workshop – contact Pole- star Support.
Page 506 • Reset sequence for window pinch protection IMPORTANT (p. 147) • Polestar Support (p. 9) • If the battery is replaced, make sure you replace it with a battery with the WARNING same size, cold starting capacity and type as the original battery (see the decal on the battery).
Page 507 Symbols on the batteries There are information and warning symbols on the batteries. Risk of explosion Use protective goggles Must be taken for recycling Further information in the Manual for the car Related information • Batteries (p. 504) • High voltage battery (p. 504) Store the battery out of the reach of children •...
Page 508 Consult Polestar Support if you are not sure how this type of waste should be disposed of. If an electrical component or function does not work, it may be because the component's fuse was temporarily overloaded and failed.
Page 509 This could cause significant damage to the electrical system and possibly lead to fire. • Contact Polestar Support about the fuses not mentioned in the Manual. If replacing the fuse is not performed correctly, it can cause serious damage to the electrical systems.
Page 510 Fuses under the bonnet Fuses under the bonnet protect engine and On the inside of the cover there are tweezers brake functions, among other things. that facilitate the procedure for the removal and fitting of fuses. 510 Maintenance and service...
Page 511 Positions The fuse box also provides space for several spare fuses. On the inside of the cover is a label that shows the location of the fuses. Function Ampere Type USB socket, tunnel console, rear Micro Double USB sockets, tunnel console, rear 12 V socket, front Micro –...
Page 512 Function Ampere Type Converter for control of the supply to the rear axle's electric motor Micro Brake pedal sensor Micro Calculation unit Micro High voltage battery Micro – – Micro Engine Control Module (ECM) Micro Charging unit (On Board Charger) Micro Converter for control of the supply to the front axle's electric motor Micro...
Page 513 Left-hand headlamp Micro Right-hand headlamp Micro A This type of fuse should be replaced by a workshop – contact Polestar Support. Related information • Fuses and central electrical units (p. 508) • Replacing a fuse (p. 509) • Fuses under glovebox (p. 514)
Page 514 Fuses under glovebox Fuses under the glovebox protect, amongst On the inside of the cover there are tweezers other things, electrical sockets, displays and that facilitate the procedure for the removal and door modules. 514 Maintenance and service...
Page 515 Positions fitting of fuses. The fuse box under the bonnet also has space for several spare fuses. On the inside of the cover is a label that shows the location of the fuses. Function Ampere Type Audio control device (amplifier) MCase Central Electrical Module A: Sensors, radar units, power seats MCase...
Page 516 Function Ampere Type Steering wheel module Micro Start knob module; Electronic gearing module; Electronic parking brake Micro Centre display Micro Control module for a car connected to the Internet; Control module for Micro Connect Module for multi-band antenna Micro Relay coils Micro Foot motion detection;...
Page 517 Function Ampere Type – – MCase Communication unit Micro – – Micro – – Micro Seatbelt pretensioner module Micro Blind Spot Information (BLIS) Micro – – Micro – – Micro Control module, front radar Micro – – Micro 360° parking camera Micro Fuse for special vehicle Micro...
Page 518 – – Micro A Applicable to certain variants. B This type of fuse should be replaced by a workshop – contact Polestar Support. Related information • Fuses and central electrical units (p. 508) • Replacing a fuse (p. 509) • Fuses under the bonnet (p. 510)
Page 519 Only use cleaning agents and car care products This car is equipped only with LED lamps and recommended by Polestar. Clean regularly, and therefore no replaceable bulbs. Contact Pole- deal with stains straight away. Vacuuming is star Support if a fault occurs in the lighting.
Page 520 Cleaning the centre display Dirt, stains and grease from fingers can affect IMPORTANT the centre display's performance and readabil- ity. Clean the screen frequently with a microfibre cloth. • Certain items of coloured clothing (e.g. dark jeans and suede garments) may stain the upholstery.
Page 521 Never use cleaning agent. A special detergent centre display must be free from sand can be used in more severe cases. Contact and dirt. Polestar Support for more information. • When cleaning the centre display, only use gentle pressure on the screen. Related information Heavy pressure can damage the •...
Page 522 Cleaning fabric upholstery and headlining It is recommended to use fabric cleaning agent WARNING when cleaning textile fabric and Nubuck textile. Clean when necessary, and treat stains straight away. Never spray cleaning agent on the sides of the seats when the side airbags are fit- ted.
Page 523 Remove inlaid carpets for separate cleaning of Use water and synthetic detergent, contact the floor carpet and the inlaid carpets. Each inlay Polestar Support for information on special tex- mat is secured with pins. tile cleaning agents. Ensure that the seatbelt is 1.
Page 524 Polestar's leather upholstery is treated to pre- serve its original appearance. Leather upholstery is a natural product that changes and acquires a beautiful patina over time.
Page 525 Cleaning interior plastic, metal and wood parts Related information Contact Polestar Support for information on which detergents and car care products are rec- • Cleaning the interior (p. 519) ommended. Clean regularly, and deal with • Cleaning the centre display (p. 520) stains straight away.
Page 526 Cleaning the exterior Polishing and waxing The car should be washed as soon as it Polish and wax the car if the paintwork is dull or becomes dirty. This means that the car is easier to give the paintwork extra protection. The car to clean since the dirt does not attach as firmly.
Page 527 For example, use soft paper or • Only paint treatment recommended by sponge soaked in plenty of water. Contact Polestar should be used. Contact Pole- Polestar Support for information on how to star Support for information. Other remove any stains. treatment such as preserving, sealing, •...
Page 528 rid of the last spots after the car has been NOTE washed. • Outside lighting such as headlamps Related information and rear lamps may temporarily have • Cleaning the exterior (p. 526) condensation on the inside of the lens. This is normal, all exterior lighting is •...
Page 529 This makes them easier to clean as the dirt does not adhere as much. Contact • Do not use paint cleaner, grinding Polestar Support if you would like recommenda- agents, polishing products or sheen tions for detergents and car care products.
Page 530 3. Keep hold of the seatbelt throughout the entire car wash 4. Drive into the automatic car wash. • Polestar recommends that the car is not washed in an automatic car wash 5. Switch to gear position N. during the first few months (this is The car is ready for the automatic wash.
Page 531 High-pressure Cleaning wiper blades washing The car should be washed as soon as it The car should be washed as soon as it becomes dirty. The longer the car is left dirty, the becomes dirty. The longer the car is left dirty, the more difficult it will be to get it completely clean more difficult it will be to get it completely clean and there is a risk of scratching the paintwork.
Page 532 Use a soft washing rubber and trim components, e.g. glossy trim sponge. mouldings. Contact Polestar Support for more Polishing glossy trim mouldings could information. When using such a cleaning agent wear away or damage the glossy sur- the instructions must be followed carefully.
Page 533 Only use rim cleaning agent recommended by tection and supplemental rust inhibitor on Polestar. Contact Polestar Support for more exposed areas. In the chassis, exposed compo- information. nents of the wheel suspension are made of cor- rosion-resistant cast aluminium.
Page 534 Car paintwork Touching up minor paintwork damage The paintwork consists of several layers and is Paint is an important part of the car's surface an important part of the car's surface protection, protection and should therefore be checked and should therefore be checked regularly. regularly.
Page 535 For scratches, implement the same procedure but mask around the damaged area to protect the undamaged paintwork. Contact Polestar Support for information on touch-up pens and spray paints for touching up paintwork damage. Related information • Car paintwork (p. 534) •...
Page 536 Colour codes Replacing windscreen wiper blades The decal for the colour code is located at the The wiper blades sweep water away from the bottom of the B-pillar on the right-hand side. windscreen. Together with washer fluid, they aim to clean the windscreen and ensure visibility while driving.
Page 537 Setting the wiper blades to service position The wiper blades are different lengths In some situations, the windscreen's wiper blades must be set in service position (vertical position), e.g. when they shall be replaced. Related information Wiper blades in service position. •...
Page 538 • If the wiper arms in service position Prescribed grade: Washer fluid recommended have been folded up from the wind- by Polestar – with frost protection during cold screen, they must be folded back down weather and for temperatures below freezing onto the windscreen before the activa- point.
Page 539 • Replacing windscreen wiper blades (p. 536) • Using windscreen wipers (p. 154) • Wiper blades and washer fluid (p. 154) IMPORTANT • Use washer fluid with a recommended pH of between 6 and 8, in working dilu- tion (e.g. 1:1 with neutral water). •...
Page 540 540 Maintenance and service...
Page 541 Section 19 — Specifications...
Page 542 Knowing the car's type designation, vehicle identification and engine numbers can facilitate all contact with Polestar Support regarding the car and when ordering spare parts and acces- sories. Decal for the car's identification number - VIN (Vehicle Identification Number).
Page 543 Dimensions Related information Measurement of car length, height, etc. can be read in the table. • Air conditioning – specifications (p. 548) NOTE It is not intended that the decals illus- trated in the Manual should be exact rep- licas of those in the car. They are included to show their approximate appearance and locations in the car.
Page 544 Weights Max. gross vehicle weight, etc. can be read on a label in the car. Dimensions inches The kerb weight includes the driver and all oils F Height 1482 58.3 and fluids. 1477 58.1 The weight of the passengers and installed G Load height 26.3 accessories, plus the towball load (when there is...
Page 545 Towing weights and towball loads WARNING Towing weights and towball loads for driving with a trailer can be viewed in the tables. The car's driving characteristics change Braked trailer depending on how heavily it is loaded and how the load is distributed. Max.
Page 546 Engine specifications The car is powered by two electric motors. Engine specifications (power, etc.) for each respective engine alternative can be found in the table below. Electric drive motor Front Rear Synchronous motor with permanent Synchronous motor with permanent Engine type: magnet magnet Engine model:...
Page 547 Transmission fluid – Brake fluid – specifications specifications Under normal driving conditions, the transmis- The medium in a hydraulic brake system is sion fluid does not need to be changed during called brake fluid, and it is used to transfer pres- the service life of the gearbox.
Page 548 Air conditioning – specifications The car's climate control system uses R1234yf freon-free refrigerant. Information about the Symbol Meaning refrigerant is printed on a decal located on the A trained and certified technician is inside of the bonnet. required in order to service the Prescribed grades and volumes of fluids and mobile air conditioning system lubricants in the air conditioning system can be...
Page 549 The car's certified values for range and electricity consumption Related information • Servicing the climate control system (p. 501) The car's range and electricity consumption are dependent on a number of factors. The ability to achieve a long range and low electricity con- WARNING sumption varies according to the circumstances and conditions under which the car is being...
Page 550 • Road and traffic conditions, weather and the condition of the car. Low value High value WLTP standard As of 1 September 2018, a new standard was introduced for calculating electric range values in the car. The WLTP standard represents the average driving conditions for everyday driving.
Page 551 Approved wheel and tyre sizes In certain countries not all approved sizes are NOTE indicated by the registration document or other documents. The following table shows all approved combinations of wheel rims and tyres. If there is no range and electricity con- sumption data in the table, this is availa- 245/45 R19 245/40 R20...
Page 552 Minimum permitted Approved tyre tyre load index and pressures speed rating for tyres Approved tyre pressures for each engine alter- The table below shows minimum permitted load native can be found in the table. index (LI) and speed rating (SS). Minimum permitted load index (LI) Minimum permitted speed rating (SS) A The tyre's load index must be at least equal to or...
Page 553 Boric acid 10043-35-3 Nonoxinol 9016-45-9 General Safe Use Information for Articles 1,2-Dimethoxyethane 110-71-4 Each Polestar vehicle is provided with a Manual, 1-Methyl-2-pyrrolidone 872-50-4 which includes safe use information for owners/ operators of the vehicle. Polestar's information Imidazolidine-2-thione 96-45-7 on repair and service of vehicles and genuine...
Page 554 Candidate List substances CAS No. present in articles at greater than 0.1% by weight 2-(2H-Benzotriazol-2-yl)-4,6- 25973-55-1 ditertpentylphenol 1,6,7,8,9,14,15,16,17,17,18,18- 13560-89-9 Dodecachloropentacy- clo[12.2.1.16,9.02,13.05,10]octa- deca-7,15-diene 2-ethylhexyl 10-ethyl-4,4-dioc- 15571-58-1 tyl-7-oxo-8-oxa-3,5-dithia-4- stannatetradecanoate Refractory ceramic fibres 142844-00-6 Disodium tetraborate, anhy- 1330-43-4 drous Specific Safe Use Information for Articles Con- taining Candidate List Substances No specific safe use information is required - fol- low General Safe Use Information for Articles.
Page 555 Index 1, 2, 3 ... Aerial start and lock system – location Airbag 12 V battery – Activating/deactivating – driver's side – passenger side 40, 42 Airbag, see Airbag A/C (Air conditioning) Air conditioning – anti-lock brakes Air conditioning, fluid –...
Page 556 – cross traffic Bicycle rack – towbar-mounted – Limitations Blind Spot Information – obstacle detection BLIS – set distance – activate/deactivate – speed reduction – Limitations – Symbols and messages – Symbols and messages – upon risk of rear-end collision Bluetooth –...
Page 557 Charging – finish charging – open and close charging flap Camera unit – Limitations – Status – maintenance and cleaning Charging cable – Symbols and messages Charging cable temperature monitoring Car care 526, 527, 530–533 Charging power – Leather upholstery Charging status at the car's charging input Car functions socket...
Page 558 Condensation in headlamps 527, 530–532 Defrosting conditions, data collection, data registration, Diagnosis user conditions – via workshop Wi-Fi Connect Dimensions – account – towbar Connection and entertainment dipped beam Connect key to user profile Direction indicator Connect phone Direction indicators Contact Polestar...
Page 559 direction of rotation Electrical socket – using Display – driver information Electrical system Display lighting Electric drive motor – specifications Distance Warning – Set time interval Electricity consumption – certified value Door mirrors – Dipping Electric motor – resetting Electric operation –...
Page 560 Fog lamp Hard disk – front – space – rear Hazard warning flashers Foot brake Headlamp – adjustment Front seat – Climate control Headlamp control 128, 144 – Fan Headlamp pattern, adjustment – heating Heated washer nozzles – Temperature Heater –...
Page 561 Information display Keyless 72, 74 – locking/unlocking Infotainment system – tailgate Instrument lighting Keyless unlocking Instruments and controls 68, 69 – tailgate Interior Air Quality System Keypad in the steering wheel Interior lighting Key system – adapt – Type approval –...
Page 562 – cornering light – daytime running lights Main beam 133, 134 – dipped beam maintenance – direction indicators – Rustproofing – emergency brake lights Manage the centre display – farewell light – operation – fog lamp Manage tiles in the centre display –...
Page 563 – stability and traction control system – tyre pressure monitoring PACOS (Passenger Airbag Cut Off Switch) Mileage Paint misting – colour code – condensation in headlamps 526, 530 – damage and touch-up 534, 536 Motion sensor Panorama roof Move apps in centre display Parcel shelf Park Assist –...
Page 564 – subscription 482, 483 Passive mode Polestar ID – create Pedestrian Protection System – problems with logging in Phone – connect Polestar support page – contacts Polishing – disconnect Position lamp – phone Power meter – phone book Power seat –...
Page 565 Reading the Manual Residual current device in the charging cable Rear Auto Brake Restore settings – activate/deactivate Retractable power door mirrors Rear Collision Warning Reversing camera – Limitations Rims Rear seat – cleaning – Climate control – dimensions – folding backrest Road run-off protection –...
Page 566 Seats – sport mode – front seats – Symbols and messages – heating 183, 184 Stains 519, 522–525 – power front seat Start high voltage battery charging – rear seat Starting the engine – store position – after collision 162, 163 –...
Page 567 Trip statistics tunnel console Tailgate Tunnel detection – keyless unlocking Type approval – setting max. opening – HomeLink® – unlock – radar system – unlocking from the inside – radio equipment Target vehicle replacement Type designations Temperature Tyre load index –...
Page 568 Warning symbols – Safety Warning triangle Usage modes Washer fluid 154, 538 – charging Washer nozzles, heated – ports (USB C) Washers – technical specifications – headlamps – washer fluid, filling User profile – manage – windscreen Waxing Weights – kerb weight Ventilation Welcome lighting 179, 180...