Do you have a question about the EC942K6BE and is the answer not in the manual?
Questions and answers
Eddy
January 30, 2025
Microwave has power but does not cook
1 comments:
Mr. Anderson
February 10, 2025
The High Pointe EC942K6BE microwave may have power but not cook due to the following reasons:
1. Door Not Properly Closed – The microwave stops heating if the door is not fully closed. Ensure the door is securely shut. 2. Interrupted Cooking – If a cooking cycle was interrupted by opening the door, you must close the door and press "START +30 Sec" to resume cooking. 3. Power Level Setting – If the power level is set too low (e.g., 0%), the microwave may not heat. Adjust the power level as needed. 4. Turntable Function – If the turntable is off, ensure it is correctly set for manual operation. 5. Defective Components – If none of the above resolves the issue, a faulty internal component (such as the magnetron or control board) may require service by qualified personnel.
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MODEL: EC942K6BE Read these instructions carefully before using your microwave oven, and keep it carefully. If you follow the instructions, your oven will provide you with many years of good service. SAVE THESE INSTRUCTIONS CAREFULLY...
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY (a) Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks. (b) Do not place any object between the oven front face and the door or allows soil or cleaner residue to accumulate on sealing surfaces.
IMPORTANT SAFETY INSTRUCTIONS When using electrical appliances basic safety precautions should be followed, including following: To reduce the risk of burns, electric shock, fire, injury to persons or exposure WARNING - to excessive microwave energy: 1. Read all instructions before using the appliance. 2.
THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury to persons: 1) Do not overheat the liquid. 2) Stir the liquid both before and halfway through heating it. 3) Do not use straight-sided containers with narrow necks.
WARNING - Improper use of the grounding can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounded plug, and 3-slot receptacle that will accept the plug on the appliance.
UTENSILS Personal Injury Hazard CAUTION - Tightly-closed utensils could explode. Closed containers should be opened and plastic pouches should be pierced before cooking. See the instructions on "Materials you can use in microwave oven or to be avoided in microwave oven." There may be certain non-metallic utensils that are not safe to use for microwaving.
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Materials you can use in microwave oven Utensils Remarks Plastic Microwave-safe only. Follow the manufacturer* instructions. Should be labeled "Microwave Safe". Some plastic containers soften, as the food inside gets hot. "Boiling bags" and tightly closed plastic bags should be slit, pierced or vented as directed by package.
PART NAMES 1 Microwave oven door with see-through window 2 Door hinges 3 Waveguide cover: DO NOT REMOVE. 4 Turntable motor shaft 5 Microwave oven light It will light when microwave oven is operating or door is open. 6 Rack holders 7 Safety door latches The microwave oven will not operate unless the door is securely closed.
CONTROL PANEL The 7-digit Interactive Display spells out operating steps and shows cooking hints. Display: ( 1 ) The display includes a clock and indicators that show the time of day, cooking time settings, cook powers, sensor, quantities, weights and cooking functions selected.
BEFORE OPERATING • Before operating your new oven make sure you read and understand this Use and Care Guide completely. NOTE • The clock can be disabled when the microwave is first plugged in and the STOP key is selected. 1.
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MANUAL COOKING Using Add 30 Sec. Setting Two-Stage Cooking This is a time-saving pad. It is a simplified feature For best results , some recipes call for different that lets you quickly set and start microwave power levels during a cook cycle . You can program your oven for two power level stages cooking at 100% power.
MANUAL COOKING To Set Power Level Using the Rack There are eleven preset power levels. Using lower power levels increases the cooking time which The rack allows several foods to be cooked or reheated at is recommended for foods such as cheese, milk and long one time.
SENSOR COOKING Sensor cooking has an electronic controlled sensor that detects the vapor (moisture and humidity) emitted from the NOTES for SENSOR COOKING food as it heats. The sensor adjusts the cooking times and power level for various foods and quantities automatically. The fi...
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SENSOR COOKING Sensor Cook chart FOOD AMOUNT PROCEDURE Place bacon strips on a microwave bacon rack for best 1.Bacon results. (Use dinner plate lined with paper towels if rack 1-3 slices is not available). Place in an appropriately sized microwave container. Cover with plastic wrap .
ONE TOUCH COOK Popcorn The Popcorn quick touch pad lets you pop 3.3, Amount Press popcorn pad 3.0, 1.75 ounce bags of commercially packaged microwave popcorn. Pop only one package at once a time. If you are using a microwave popcorn 3.00 oz.
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ONE TOUCH COOK Snack Menu Snack Menu is for cooking/heating foods that take a short amount of time! • Suppose you want to reheat hot dogs. Touch: Display Shows: START +30 Sec Time counting down Snacks three times. START +30 Sec Snack Menu chart FOOD AMOUNT...
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ONE TOUCH COOK Setting Melt/Soften The oven uses low power to melt and soften items. See the following table. • Suppose you want to melt 2 sticks of Butter. Touch: Display Shows: Melt/ Soften START +30 Sec START Time counting down +30 Sec MELT TABLE...
CONVECTION COOKING Convection Cooking Touch: Display Shows: START +30 Sec round wire rack round wire rack START Time counting down +30 Sec Using convection with preheating Suppose you want to cook food for 5 minutes • using with preheating at 400ºF convection Touch: Display Shows:...
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CONVECTION COOKING Convection Cooking round Biscuits and bread TYPE TEMPERATURE NOTES TIME Cakes TYPE TEMPERATURE TIME NOTES...
CONVECTION COOKING Cookware Tips Convection Cooking Combination Cooking Metal Pans Glass or Glass-Ceramic Heat-Resistant Plastic Glass or Glass-Ceramic COMBINATION COOKWARE MICROWAVE CONVECTION Heat-Resistant Glass, Glass-Ceramic (Pyrex ® , Fire King ® , Corning Ware ® , etc.) Metal Non Heat-Resistant Glass Microwave-Safe Plastics Plastic Films and Wraps Paper Products...
AUTO DEFROST Using Auto Defrost Operating Tips For best results, remove fish, shell fish, meat and poultry from its original closed paper or plastic The auto defrost feature provides you with the best package (wrapper). Otherwise, the wrap will hold defrosting method for frozen foods.
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AUTO DEFROST Auto Defrost Table NOTE: Meat of irregular shape and large, fatty cuts of meat should have the narrow or fatty areas shielded with foil at the beginning of the defrost sequence. eat Settings FOOD SETTING AT BEEP SPECIAL INSTRUCTIONS BEEF MEAT...
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AUTO DEFROST Auto Defrost Table (Continued) oultry Settings FOOD SETTING AT BEEP SPECIAL INSTRUCTIONS CHICKEN POULTRY Turn over breast side down. Place chicken breast-side up in a Whole Cover warm areas with aluminum foil. microwave safe dish. Finish defrosting (up to 6 lbs) by immersing in cold water.
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AUTO DEFROST Defrosting Tips When using Auto Defrost, the weight to be entered is the The length of defrosting time varies according to how net weight in pounds and tenths of pounds (the weight of solidly the food is frozen. the food minus the container).
CONVENIENT FEATURES Clock & Settings (2).Setting Control Lock On/Off The microwave oven has settings that allow you to To turn ON Control Lock . customize the operation for your convenience. Below is the table showing the various settings. Touch the Touch: Display Shows: Clock&...
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CONVENIENT FEATURES (4).Turning Sound Low/Med/High/Off (5)SETTING FILTER RESET OR FILTER OFF Audible signals are available to guide you when • Suppose you want to set the filter reset to off. setting and using your oven. Touch: Display Shows: • A programming tone will sound each time you touch a pa d.
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CONVENIENT FEATURES (6)SETTING LANGUAGE ENGLISH/FRANCAIS (7).S etting Weight Lb/Kg • Suppose you want to set the language. • Suppose you want to toggle weight between pounds & kilograms. Touch: Display Shows: Touch: Display Shows: Clock & Settings Clock & Settings Clock &...
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CONVENIENT FEATURES (8).Setting Demo Mode On/Of 2. Setting Kitchen Timer Your microwave oven can be used as a kitchen • Suppose you want to enter Demo mode. When Demo timer . You can set up to 99 minutes, 99 seconds . mode is ON programming functions will work in a rapid The kitchen timer can be used while the microwave countdown mode with no cooking power.
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CONVENIENT FEATURES NOTE If the temperature from the range or cooktop below the oven gets too hot, the vent fan will automatically turn on to protect the oven. It may stay on up to an hour to cool the oven. When this occurs, the Vent pad will not turn the fan off.
MAINTENANCE Troubleshooting Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact the nearest authorized service center. TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY a. Electrical cord for oven is a.
BEFORE YOU CALL FOR SERVICE Refer to the following checklist before you call for service. If oven does not work: 1. Check that power cord is securely plugged in. 2. Check that door is firmly closed. 3. Check that the cooking time is set. 4.
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Do you have a question about the EC942K6BE and is the answer not in the manual?
Questions and answers
Microwave has power but does not cook
The High Pointe EC942K6BE microwave may have power but not cook due to the following reasons:
1. Door Not Properly Closed – The microwave stops heating if the door is not fully closed. Ensure the door is securely shut.
2. Interrupted Cooking – If a cooking cycle was interrupted by opening the door, you must close the door and press "START +30 Sec" to resume cooking.
3. Power Level Setting – If the power level is set too low (e.g., 0%), the microwave may not heat. Adjust the power level as needed.
4. Turntable Function – If the turntable is off, ensure it is correctly set for manual operation.
5. Defective Components – If none of the above resolves the issue, a faulty internal component (such as the magnetron or control board) may require service by qualified personnel.
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