Blood Glucose Error Messages - Abbott FreeStyle Libre 2 User Manual
Flash glucose monitoring system
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- Quick start manual ,
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- Manual (72 pages)
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Blood Glucose Error Messages
Error
Message
E-1
E-2
Customer Service: 1-855-632-8658 7 Days a Week from 8AM to 8PM Eastern Standard Time.
115
What It May Mean
The temperature is
too hot or too cold
for the Reader to
work correctly.
Reader error.
What To Do
1. Move the Reader and test
strips to a location where the
temperature is within the test
strip operating range. (See
test strip instructions for use
for the appropriate range).
2. Wait for the Reader and test
strips to adjust to the new
temperature.
3. Repeat the test using a new
test strip.
4. If the error reappears, contact
Customer Service.
1. Turn off the Reader.
2. Repeat the test using a new
test strip.
3. If the error reappears, contact
Customer Service.
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Table of Contents
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Do you have a question about the FreeStyle Libre 2 and is the answer not in the manual?
Questions and answers
Can I change the battery in my Libre 2
The battery in the Abbott FreeStyle Libre 2 reader cannot be changed. It should be charged using the USB cable and power adapter included with the system. A fully charged battery lasts up to 4 days, but this may vary depending on usage.
This answer is automatically generated
@Mr. Anderson
I **** using a reader with the libre freestyle 2. Alarms for low and high glucose readings are not sounding
The alarms for low and high glucose readings may not be sounding on the Abbott FreeStyle Libre 2 reader for the following reasons:
1. Sensor Not Communicating – If the sensor is not properly communicating with the reader, alarms will not trigger.
2. Sound and Vibration Settings – The reader may have sound and vibration turned off, preventing audible or tactile alerts.
3. Alarms Not Set – The low and high glucose alarms need to be set at specific thresholds for them to activate.
4. Urgent Low Glucose Alarm Limitation – The Urgent Low Glucose Alarm (below 55 mg/dL) is only available on the app, not the reader.
5. Out of Range – The reader and sensor must be in range for alarms to work.
6. Sensor Warm-Up Period – During the first 12 hours of wearing a new sensor, glucose readings may require confirmation with a blood glucose test, and alarms may not function as expected.
Checking these factors can help resolve the issue.
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How do I get it to show up on my phone
I need the list of what phones it is compatible with the libre 2