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Kyocera TASKalfa 2551ci Service Manual
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Kyocera TASKalfa 2551ci Service Manual

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Summary of Contents for Kyocera TASKalfa 2551ci

  • Page 1 TASKalfa 2551ci...

  • Page 2: Paper Misfeed Detection

    1-4-1 Paper misfeed detection 1-4 Troubleshooting (1) Paper misfeed indication Figure 1-4-1...
  • Page 3 Figure 1-4-2...
  • Page 4 (2) Paper misfeed detection component Figure 1-4-3...
  • Page 5 Code Contents Conditions location*...
  • Page 6 Code Contents Conditions location*...
  • Page 7 Code Contents Conditions location*...
  • Page 8 Code Contents Conditions location*...
  • Page 9 Code Contents Conditions location*...
  • Page 10 Code Contents Conditions location*...
  • Page 11 Code Contents Conditions location*...
  • Page 12 Code Contents Conditions location*...
  • Page 13 Code Contents Conditions location*...

  • Page 14: Self-Diagnostic Function

    1-4-2 Self-diagnostic function (1) Self-diagnostic function (2) Self-diagnostic codes Check procedures/ Code Contents Causes corrective measures 0030 FAX control PWB system error 0070 FAX control PWB incompat- ible detection error 0100 Backup memory device error 0120 MAC address data error...
  • Page 15 Check procedures/ Code Contents Causes corrective measures 0130 Backup memory read/write error (main PWB) 0140 Backup memory data error (main PWB) 0150 Backup memory read/write error (engine PWB) 0160 Backup memory data error (engine PWB) 0170 Billing counting error...
  • Page 16 Check procedures/ Code Contents Causes corrective measures 0180 Machine number mismatch 0350 Panel PWB communication error (electronic volume I2C communication error) 0620 FAX image DIMM error...
  • Page 17 Check procedures/ Code Contents Causes corrective measures 0630 DMA error 0640 Hard disk error...
  • Page 18 Check procedures/ Code Contents Causes corrective measures 0650 FAX image DIMM check error 0660 Hard disk encryption key error 0670 Hard disk overwriting era- sure error...
  • Page 19 Check procedures/ Code Contents Causes corrective measures 0800 Image processing error 0830 FAX control PWB flash pro- gram area checksum error 0840 Faults of RTC 0870 FAX control PWB to main PWB high capacity data transfer error 0920 Fax file system error...
  • Page 20 Check procedures/ Code Contents Causes corrective measures 0980 24 V power down detect 1010 Lift motor 1 error...
  • Page 21 Check procedures/ Code Contents Causes corrective measures 1020 Lift motor 2 error 1030 PF lift motor 1 error (paper feeder)
  • Page 22 Check procedures/ Code Contents Causes corrective measures 1040 PF lift motor 2 error (paper feeder) 1100 PF lift motor 1 error (large capacity feeder)
  • Page 23 Check procedures/ Code Contents Causes corrective measures 1110 PF lift motor 2 error (large capacity feeder) 1800 Paper feeder communica- tion error...
  • Page 24 Check procedures/ Code Contents Causes corrective measures 1900 Paper feeder EEPROM error Developer motor K steady- 2101 state error Developer motor YCM 2102 steady-state error...
  • Page 25 Check procedures/ Code Contents Causes corrective measures 2111 Developer motor K startup error 2112 Developer motor YCM startup error...
  • Page 26 Check procedures/ Code Contents Causes corrective measures Drum motor K steady-state 2201 error Drum motor YCM steady- 2202 state error...
  • Page 27 Check procedures/ Code Contents Causes corrective measures 2211 Drum motor K startup error 2212 Drum motor YCM startup error Fuser motor steady-state 2300 error...
  • Page 28 Check procedures/ Code Contents Causes corrective measures 2310 Fuser motor startup error 2500 Conveying motor 2 steady- state error 2510 Conveying motor 2 startup error...
  • Page 29 Check procedures/ Code Contents Causes corrective measures 2550 Conveying motor 1 steady- state error 2560 Conveying motor 1 startup error 2600 PF drive motor error...
  • Page 30 Check procedures/ Code Contents Causes corrective measures 2610 PF paper feed motor error 2700 TC belt release motor error...
  • Page 31 Check procedures/ Code Contents Causes corrective measures 3100 ISU home position error 3210 CIS lamp error...
  • Page 32 Check procedures/ Code Contents Causes corrective measures 3220 LED error 3300 Optical system (AGC) error...
  • Page 33 Check procedures/ Code Contents Causes corrective measures 3310 CIS AGC error 3500 Communication error 3600 Scanner sequence error Scanner device error 3700 3800 AFE error 3900 Backup memory read/write error (ISC PWB)
  • Page 34 Check procedures/ Code Contents Causes corrective measures 4001 Polygon motor (K) steady- state error 4002 Polygon motor (C) steady- state error 4003 Polygon motor (M) steady- state error 4004 Polygon motor (Y) steady- state error...
  • Page 35 Check procedures/ Code Contents Causes corrective measures 4011 Polygon motor (K) startup error 4012 Polygon motor (C) startup error 4013 Polygon motor (M) startup error 4014 Polygon motor (Y) startup error...
  • Page 36 Check procedures/ Code Contents Causes corrective measures 4101 BD initialization problem (K) 4102 BD initialization problem (C) 4103 BD initialization problem...
  • Page 37 Check procedures/ Code Contents Causes corrective measures 4104 BD initialization problem (Y) 4201 BD steady-state error K 4202 BD steady-state error C...
  • Page 38 Check procedures/ Code Contents Causes corrective measures 4203 BD steady-state error M 4204 BD steady-state error Y 4600 LSU cleaning motor error...
  • Page 39 Check procedures/ Code Contents Causes corrective measures 6000 Broken fuser heater wire 6020 Abnormally high fuser thermistor 2 (center) tem- perature 6030 Fuser thermistor 2 (center) break error...
  • Page 40 Check procedures/ Code Contents Causes corrective measures 6040 NC sensor error 6050 Abnormally low fuser thermistor 2 (center) tem- perature 6120 Abnormally high fuser thermistor 3 (press roller) temperature 6130 Fuser thermistor 3 (press roller) break error...
  • Page 41 Check procedures/ Code Contents Causes corrective measures 6150 Abnormally low fuser thermistor 3 (press roller) temperature 6200 Broken fuser edge heater wire 6220 Abnormally high fuser thermistor 1 (edge) temper- ature...
  • Page 42 Check procedures/ Code Contents Causes corrective measures 6230 Fuser thermistor 1 (edge) break error 6250 Abnormally low fuser thermistor 1 (edge) temper- ature Fuser unit type mismatch 6410 problem 6600 Belt rotation error 6710 CPU thermal runaway (IHPWB)
  • Page 43 Check procedures/ Code Contents Causes corrective measures 6720 Belt rotation error (IHPWB) 6730 Abnormally high IGBT1 temperature (IHPWB) 6740 Abnormally high IGBT2 temperature (IHPWB) 6750 Abnormally output overcur- rent (IHPWB) 6760 Abnormally AC input over- current (IHPWB) 6770 Abnormally low electric power (IHPWB)
  • Page 44 Check procedures/ Code Contents Causes corrective measures 6930 IH related cooling fan motor error 6950 IH CPU communication error A communication error is detected 3 times in succes- sion.
  • Page 45 Check procedures/ Code Contents Causes corrective measures 6990 Fuser unit type mismatch problem 7101 Toner sensor K error 7102 Toner sensor C error 7103 Toner sensor M error 7104 Toner sensor Y error 7401 Developer unit K type mis- match error...
  • Page 46 Check procedures/ Code Contents Causes corrective measures 7402 Developer unit C type mis- match error 7403 Developer unit M type mis- match error 7404 Developer unit Y type mis- match error Drum unit K type mismatch 7411 problem Drum unit C type mismatch 7412 problem Drum unit M type mismatch...
  • Page 47 Check procedures/ Code Contents Causes corrective measures Drum unit Y type mismatch 7414 problem Transfer belt unit type mis- 7420 match problem 7601 ID sensor 1 (front) error 7602 ID sensor 2 (rear) error 7611 ID sensor (K) density error 7612 ID sensor (C) density error 7613...
  • Page 48 Check procedures/ Code Contents Causes corrective measures 7800 Broken external thermistor wire 7810 Short-circuited external thermistor wire 7901 Drum unit K EEPROM error 7902 Drum unit C EEPROM error...
  • Page 49 Check procedures/ Code Contents Causes corrective measures 7903 Drum unit M EEPROM error 7904 Drum unit Y EEPROM error 7911 Developer unit K EEPROM error...
  • Page 50 Check procedures/ Code Contents Causes corrective measures 7912 Developer unit C EEPROM error 7913 Developer unit M EEPROM error 7914 Developer unit Y EEPROM error...
  • Page 51 Check procedures/ Code Contents Causes corrective measures 8010 Punch motor 1 error...
  • Page 52 Check procedures/ Code Contents Causes corrective measures 8020 Punch motor 2 error...
  • Page 53 Check procedures/ Code Contents Causes corrective measures 8030 Punch motor 3 error...
  • Page 54 Check procedures/ Code Contents Causes corrective measures 8090 DF paddle motor error...
  • Page 55 Check procedures/ Code Contents Causes corrective measures 8100 DF eject release motor error...
  • Page 56 Check procedures/ Code Contents Causes corrective measures 8140 DF tray motor error 1...
  • Page 57 Check procedures/ Code Contents Causes corrective measures 8150 DF tray motor error 2...
  • Page 58 Check procedures/ Code Contents Causes corrective measures 8160 DF tray motor error 3...
  • Page 59 Check procedures/ Code Contents Causes corrective measures 8170 DF side registration motor 1 error 1...
  • Page 60 Check procedures/ Code Contents Causes corrective measures 8180 DF side registration motor 1 error 2...
  • Page 61 Check procedures/ Code Contents Causes corrective measures 8190 DF side registration motor 2 error 1...
  • Page 62 Check procedures/ Code Contents Causes corrective measures 8200 DF side registration motor 2 error 2...
  • Page 63 Check procedures/ Code Contents Causes corrective measures 8210 DF slide motor error...
  • Page 64 Check procedures/ Code Contents Causes corrective measures 8230 DF staple motor error 1 8240 DF staple motor error 2...
  • Page 65 Check procedures/ Code Contents Causes corrective measures 8260 DF middle motor error...
  • Page 66 Check procedures/ Code Contents Causes corrective measures 8410 Punch slide motor error 1...
  • Page 67 Check procedures/ Code Contents Causes corrective measures 8420 Punch slide motor error 2...
  • Page 68 Check procedures/ Code Contents Causes corrective measures 8430 Punch unit communication error 8800 Document finisher main program error 8900 Document finisher backup error 8990 Backup memory data prob- lem (document finisher)
  • Page 69 Check procedures/ Code Contents Causes corrective measures 9000 Document processor com- munication error 9010 Coin vender communica- tion error 9040 DP lift motor going up error...
  • Page 70 Check procedures/ Code Contents Causes corrective measures 9050 DP lift motor going down error 9060 DP EEPROM error 9070 Communication error between DP and SHD...
  • Page 71 Check procedures/ Code Contents Causes corrective measures 9080 LED fault detection 9100 Coin vender control PWB error 9110 Coin vender error 9120 Sensor error in coin vender change (Yen 10) 9130 Sensor error in coin vender change (Yen 50)
  • Page 72 Check procedures/ Code Contents Causes corrective measures 9140 Sensor error in coin vender change (Yen 100) 9150 Sensor error in coin vender change (Yen 500) 9160 Coin vender pay-out error 9170 Coin vender pay-out sensor error 9500 ISC PWB error A ISC PWB error B 9510...
  • Page 73 Check procedures/ Code Contents Causes corrective measures ISC PWB error C 9520 Machine recovery error 9530 9540 F000 Communication error between main PWB and operation PWB...
  • Page 74 Check procedures/ Code Contents Causes corrective measures F010 Main PWB checksum error F011 F012 F013 F020 System memory error F021 F022 F023 F040 Communication error between Main PWB and Print engine F041 Communication error between Main PWB and Scanner engine F050 Print engine ROM check- sum error...
  • Page 75 Check procedures/ Code Contents Causes corrective measures F051 Scanner engine ROM checksum error NOTE:...

  • Page 76: Image Quality Problems

    1-4-3 Image quality problems...
  • Page 77 (1) No image appears (entirely white). Print example Causes Check procedures/corrective measures (2) No image appears (entirely black). Print example Causes Check procedures/corrective measures...
  • Page 78 (3) Image is too light. Print example Causes Check procedures/corrective measures (4) The background is colored. Print example Causes Check procedures/corrective measures (5) White streaks are printed vertically. Print example Causes Check procedures/corrective measures...
  • Page 79 (6) Black streaks are printed vertically. Print example Causes Check procedures/corrective measures (7) Streaks are printed horizontally. Print example Causes Check procedures/corrective measures (8) One side of the print image is darker than the other. Print example Causes Check procedures/corrective measures...
  • Page 80 (9) Spots are printed. Print example Causes Check procedures/corrective measures (10) Image is blurred. Print example Causes Check procedures/corrective measures (11) The leading edge of the image is consistently misaligned with the original. Print example Causes Check procedures/corrective measures (12) The leading edge of the image is sporadically misaligned with the original. Print example Causes Check procedures/corrective measures...
  • Page 81 (13) Paper is wrinkled. Print example Causes Check procedures/corrective measures (14) Image is off-set. Print example Causes Check procedures/corrective measures (15) Part of image is missing. Print example Causes Check procedures/corrective measures (16) Fusing is loose. Print example Causes Check procedures/corrective measures...
  • Page 82 (17) Image is out of focus. Print example Causes Check procedures/corrective measures (18) Image center does not align with the original center. Print example Causes Check procedures/corrective measures...

  • Page 83: Electric Problems

    1-4-4 Electric problems Problem Causes Check procedures/corrective measures...
  • Page 84 Problem Causes Check procedures/corrective measures...
  • Page 85 Problem Causes Check procedures/corrective measures...
  • Page 86 Problem Causes Check procedures/corrective measures...
  • Page 87 Problem Causes Check procedures/corrective measures...
  • Page 88 Problem Causes Check procedures/corrective measures...

  • Page 89: Mechanical Problems

    1-4-5 Mechanical problems Problem Causes/check procedures Corrective measures...

  • Page 90: Send Error Code

    1-4-6 Send error code (1) Scan to SMB error codes...
  • Page 91 (2) Scan to FTP error codes...
  • Page 93 (3) Scan to E-mail error codes...

  • Page 95: Error Codes

    1-4-7 Error codes (1) Error code Figure 1-4-4...
  • Page 96 (2) Table of general classification Error code Description U00000 U00100 U00200 U00300 U004XX U00500 U006XX U00700 U008XX U009XX U010XX U011XX U01400 U01500 U01600 U017XX U018XX U02000 U02100 U02200 U023XX U02400 U03000 U03100 U03200...
  • Page 97 Error code Description U03300 U03400 U03500 U03600 U03700 U04000 U04100 U04200 U04300 U044XX U04500 U05000 U05100 U05200 U05300 U09000...
  • Page 98 Error code Description U12000 U12100 U14000 U14100 U19000 U19100 U19200 U19300 U19400...
  • Page 99 (2-1) U004XX error code table: Interrupted phase B Error code Description U00420 U00421 U00430 U00431 U00432 U00433 U00434 U00435 U00440 U00441 U00450 U00460 U00462...
  • Page 100 (2-2) U006XX error code table: Problems with the unit Error code Description U00600 U00601 U00602 U00603 U00604 U00610 U00611 U00613 U00614 U00615 U00620 U00622 U00655 U00656 U00670 U00677 U00690 (2-3) U008XX error code table: Page transmission error Error code Description U00800 U00810 (2-4) U009XX error code table: Page reception error...
  • Page 101 (2-5) U010XX error code table: G3 transmission Error code Description U01000 U01001 U01010 U01011 U01012 U01013 U01014 U01015 U01016 U01017 U01018 U01019 U01020 U01021 U01022 U01023 U01024 U01025 U01026 U01027 U01028...
  • Page 102 Error code Description U01040 U01041 U01042 U01043 U01044 U01045 U01046 U01047 U01048 U01049 U01050 U01051 U01052 U01053 U01054 U01055 U01056 U01057 U01070 U01071 U01072 U01073 U01080 U01091 U01092...
  • Page 103 (2-6) U011XX error code table: G3 reception Error code Description U01100 U01101 U01102 U01110 U01111 U01112 U01113 U01114 U01115 U01116 U01117 U01118 U01119 U01120 U01121 U01122 U01123 U01124 U01125 U01126 U01127 U01128 U01129 U01140 U01141 U01142 U01143 U01144 U01145 U01146 U01147 U01148 U01149...
  • Page 104 Error code Description U01152 U01153 U01154 U01155 U01160 U01161 U01162 U01163 U01164 U01170 U01172 U01191 U01199 (2-7) U017XX error code table: V.34 transmission Error code Description U01700 U01720 U01721...

  • Page 105: U044Xx Error Code Table: Encrypted Transmission

    (2-8) U018XX error code table: V.34 reception Error code Description U01800 U01810 U01820 U01821 (2-9) U023XX error code table: Relay command abnormal reception Error code Description U02303 U02304 (2-10) U044XX error code table: Encrypted transmission Error code Description U04400 U04401...