LG 43UM7000PLA User Manual
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LG 43UM7000PLA User Manual

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  • Page 2 ..................Using the Home Feature of the LG webOS TV .
  • Page 3 ..................Using LG Content Store .
  • Page 4 ..................LG Account Issues .
  • Page 5 About LG webOS TV Using the Home Feature of the LG webOS TV You can open the Home screen by pressing the button on your remote control. You can combine frequently used apps on a single screen and use whichever you want at any time.
  • Page 6 The availability of and access to Contents and Services in LGE Device are subject to change at any time without prior notice. Manage LG WebOS TV Home You can view a list of all apps installed on your TV, change their positions, or delete them.

  • Page 7: Watching Broadcast Tv

    Some models may not be supported. Watching broadcast TV Connect the broadcast antenna to the TV. You can also connect a piece of equipment that can receive broadcasting such as a set-top box instead of the antenna. Run the Connection Device Connector and select the SET-TOP BOX that appears in the device list, and you can see it.
  • Page 8 Connect the LAN port of the TV and the router using a LAN cable. The router should be connected to the Internet beforehand. If the router supports DHCP, the TV is automatically connected to the network when you connect the TV to the network with a LAN cable. If the network is not automatically connected Press the button on the remote control.
  • Page 9 LG Electronics is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. The network connection may not work properly because of network settings or the Internet service provider. DSL service must use a DSL modem; and cable service must use a cable modem. Since only a limited number of network connections may be available, TV network setting may not be used depending on the contract with Internet service provider.

  • Page 10: Using The Remote Control Button

    Product specifications may be changed without prior notice due to upgrade of product functions. How to Operate TV Using the Remote Control Button Briefly press or press and hold remote control button to access various functions. For buttons with , please long-press (hold for more than a second).
  • Page 11 For buttons with , please long-press (hold for more than a second). Search : The screen will be displayed. ● : Enters the Quick Settings menu. ● : Selects an input source. ● QUICK ACCESS : The edit screen appears. ●...
  • Page 12 When you select a device, the More Actions turns into the remote control for the device. More Actions If a sound bar is connected, the can be used as a remote control for the sound bar. For more information, see How to Operate TV Universal Remote Control User Guide...
  • Page 13 You can set features related to the programme you are watching. Available features may vary depending on the broadcast signal. More Actions The types of buttons appearing on the vary, depending on the region and the type of connected device. Using Apps Quickly and Easily with QUICK ACCESS Press and hold a number button on the remote control to open an app or to activate an...
  • Page 14 be shown. An item that has been registered to a different number is indicated with a check mark. You can view a brief instruction for this function. Using SIMPLINK You can conveniently control and use various multimedia devices connected through HDMI with the TV remote control.
  • Page 15 Enables the user to control multimedia devices with the TV remote control to watch content. The pointer function of the Magic remote can be limited. Main Power Off Auto Power Sync is set to in the HDMI Device Settings and turn off your TV, the devices connected to your TV via SIMPLINK will also be turned off.

  • Page 16: Using A Gamepad

    It is recommended that you use a product that has been tested for compatibility with LG TVs. LOGITECH K360, LOGITECH K400, LOGITECH K750, LG Electronics MKS-1200 You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.
  • Page 17 Recommended ON NOW : Get programme recommendations. Programmes : View a list of broadcast content that is currently being broadcast. TV Guide : You can view programmes and the schedule of each programmes. To see the details, click the Enjoy Live TV TV Guide User Guide Recordings : You can check the recordings stored in the storage device and play the...

  • Page 18: Viewing Programme Information

    Click on each area, and you can move to the app. You can view information on the programme and broadcaster. You can view information about the programme you are currently watching as well as the focused programme information. Select the button or the title of the desired programme.
  • Page 19 Move to the Programmes To see the details, click the Enjoy Live TV Live Menu User Guide It displays the information about the programme you are watching. Select a programme banner to enter the detailed information pop-up to see the detailed programme information or run additional features related to the banner.
  • Page 20 It offers various videos and information related to the programme you are currently watching. Press the Wheel (OK) button on your remote control. The programme Banner appears. Press the MAGIC LINK button in the Programme Banner. Various kinds of information related to the programme you are watching will appear at the bottom of the screen.
  • Page 21 Using Live Playback (Real-time Playback) It is a function you can use to temporarily save the programme you are currently watching to a USB HDD, so you can play back any scenes you might miss while watching TV. This function allows you to continue watching from where you were previously if you go out for a while.

  • Page 22: Using The Recording Functions

    The videos saved in Live Playback mode are deleted if you turn off the TV without recording them. Using the Recording Functions You can record a television programme or a radio programme using the LG webOS TV recording feature. Using Instant Recording Connect a USB HDD or USB stick to a USB port.
  • Page 23 You can record only when the test is complete. Because of the content protection technology used, the recorded video cannot be played on PCs or other TV models. Also, the video cannot be played if the TV’s video circuit is replaced.
  • Page 24 the set time. Press the remote control's LIST button, and select the TV Scheduler tab on the left side of the screen. Select the at the top right. You can change the alignment order or apply the filter. You can set the Delete Mode. You can set the New Scheduled Recording.

  • Page 25: Managing Recordings

    You can select the date, time and programme to watch or record the programmes. Press the remote control's LIST button, and select the TV Scheduler tab on the left side of the screen. Select the at the top right. Select the or the at the top right.

  • Page 26: Playing Recordings

    Select the storage device to use, type of recordings and sorting method. Select and delete the desired content. Display detailed information about the content. You can change the title of the content in the detailed information pop-up. Launch Search Recordings You can only play recordings made on the current TV in Playing Recordings You can access and operate basic features such as playback and pause on the...

  • Page 27: Setting Up Additional Features

    You can watch real-time broadcasts through this service over the Internet. You can see information on new Internet Programmes or manage the programmes you like in Channels. Press the button on the remote control. Select Programmes. LG Channels to On.

  • Page 28: To Use Teletext

    The TV should be connected to a network with Internet access. You cannot receive the service if you change the LG Services Country Live Playback and recording are not available for internet programmes. Internet Programme services may be stopped or changed without prior notice by the broadcasting company.

  • Page 29: Special Teletext Function

    (Programmes) Button To select the preceding or following page. Some models may not be supported. Special Teletext Function Press the button on the remote control. Select T.OPT. Select the TELETEXT menu. Index Select each index page. Time When viewing a TV programme, select this menu to display the time at the top right hand corner of the screen.

  • Page 30: To Use Digital Teletext

    Sets Teletext language. In Digital Mode Only To Set Teletext Language Use the Teletext language function when two or more Teletext languages are broadcast. Press the button on the remote control. Select General Language Primary Teletext Language Secondary Teletext Language. In Digital Mode Only If Teletext data in a selected language is not broadcast, the default language will be displayed.

  • Page 31: Teletext In Digital Service

    Follow the indications on Digital Teletext and move onto the next step by pressing or Number buttons etc. Press the number or (Programmes) button to use a different digital teletext service. Teletext in digital service Press the numeric or (Programmes) button to select a certain service which broadcasts digital teletext.

  • Page 32: What Is Hbbtv

    DVB-CI+, some programmes might not be available for watching if some operators of the programmes use a proprietary CAS system. What is HbbTV? HbbTV (Hybrid Broadcast Broadband TV) is a new broadcasting standard that enables super-teletext type services, delivered by a broadcast TV programme, to be integrated or linked to online services delivered over broadband to a connected Smart TV.
  • Page 33 Some models may not be supported. How to Use Variety of Contents Using LG Content Store You can quickly and conveniently browse for Shows, Movies, and more to watch immediately. You can also download and use apps from various categories such as education, entertainment, lifestyle, news, and games.
  • Page 34 Some models may not be supported. This feature is available only when the network is connected. Managing your LG Account Account Management, you can use your email address to create a new LG account. For more information, see Tour of Settings General Account Management User Guide.

  • Page 35: Installing Apps

    Search results may vary depending on the programme, region, network settings, and whether you have agreed to the terms and conditions. Installing Apps You can install various apps on your TV from the LG Content Store. Press the button on the remote control.
  • Page 36 You can immediately enjoy dramas, movies, and more with real-time streaming. Press the button on the remote control. Launch LG Content Store. Select your desired category from the categories shown at the top of the screen, such as TV Shows and Movies.

  • Page 37: Connect Other Devices

    You can select or control a device (mobile, external device, Home IoT Devices, etc.) connected to the TV. Press and hold the button on your remote control. You can check and select the smart device connected with the LG ThinQ app. Connect Other Devices Mobile Connection User Guide Please refer to for more information on the action.

  • Page 38: Mobile Connection

    HIDE the device. Some devices cannot be edited. LG ThinQ Account : You can log in/out to and from the LG ThinQ account you created on mobile. OCF Connection : If you set it to be , any device that supports OCF other than LG ThinQ products will be linked too.
  • Page 39 Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...

  • Page 40: Connecting Usb

    Your TV will be displayed in the list of available devices. Select your TV and request connection. Select in the connection request popup window. After the connection is established, the TV will display the screen of the connected device. It is recommended that you always update your device to be connected to your TV to the latest OS version for a reliable connection.

  • Page 41: Viewing Photos And Videos

    information. Data on a USB storage device may be damaged, so it is recommended that you back up any important files. Users are responsible for data management. The manufacturer bears no responsibility. Press the button on the remote control. To remove the USB storage device, press the Eject button, which appears at the top when you focus on the USB storage device you want to remove.

  • Page 42: Photo Player

    You cannot delete files that are shared from other devices. Select the content you want to play. You can only select the same type of content as you first selected. You can copy content to a USB storage device. Some models may not be supported. Search Launch Certain content may not be displayed on the list if the number of all content exceeds...

  • Page 43: Video Player

    Supported Photo Files File Format Format Resolution jpeg, jpg, jpe JPEG Minimum : 64 × 64 Maximum Normal Type : 15360 (W) × 8640 (H) Progressive Type : 1920 (W) × 1440 (H) Minimum : 64 × 64 Maximum : 5760 (W) × 5760 (H) Minimum : 64 ×...

  • Page 44: Supported Video Files

    360-degree videos can be viewed in 360 degrees. Using the 360° VR Play on a normal video may distort the image. Some models may not be supported. You can do the settings related to play on repeat of the video. You can set additional options.

  • Page 45: Supported External Subtitles

    Dolby Vision video (Dolby Vision supported models only) ● HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 50Mbps 8K video (8K model connected to the 8K Upgrader only) ● VP9 7680 × 4320@60P Maximum 50Mbps AV1 7680 × 4320@60P Maximum 50Mbps HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps Supported External Subtitles smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb (PowerDivX), dcs (DLP Cinema)
  • Page 46 Audio AAC, AMR-NB, AMR-WB Video MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, AV1 Audio Dolby Digital, Dolby Digital Plus, AAC, PCM, DTS, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3) Video H.264/AVC, MPEG-2, HEVC Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, AAC, PCM, Dolby AC-4 Video MPEG-1, MPEG-2...

  • Page 47: Playing Music

    Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be supported after a software upgrade.

  • Page 48: Using The Music Player

    Select the desired type of content list. Select and delete the desired content. You cannot delete files that are shared from other devices. My Playlist Select content and add it to You can copy content to a USB storage device. Some models may not be supported.

  • Page 49: Audio Format

    You can play music from the selected storage device. You can set repeat playback and random playback. The configurable items differ depending on model. : You can turn the screen off while listening to music or display the music player in full- screen mode.
  • Page 50 The number of supported programmes may vary depending on the sample frequency. Using Home IoT Devices You can check and control the status of the connected Home IoT Devices. Install LG ThinQ app on your smartphone. Log in to your LG ThinQ account, and register your own LG ThinQ device.
  • Page 51 LG ThinQ Account. Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. To register your own OCF (Open Connectivity Foundation) Supporting Device, select the Guide to change the settings as directed.
  • Page 52 The SmartShare service is only available when the TV and server PC are connected to a single router. Download and install SmartShare PC Software from the LG website (www.lg.com). Before installation, exit all programmes running on the PC, such as a firewall or an anti-virus software.
  • Page 53 wired network. May not work properly depending on the network environment. If multiple TVs are connected to one device, the content may not be played properly depending upon server performance. To watch the 1080p video through Content Share function, a router that uses 5 GHz frequency is required.

  • Page 54: Web Browser

    If connection fails repeatedly, turn off the TV and the device you want to connect to, then turn them back on and try again. Connect wired Connect the PC with TV by HDMI cable. Benefits of Smart TV Using the Web Browser You can enter the website when you input the web address on the URL bar.
  • Page 55 Encoding : You can change the language when the content is not properly displayed on the web page. You can use the browser in full screen mode. To go back to the original screen, use the Remote Control to move the pointer to the top of Exit Full Screen the screen.
  • Page 56 circumstances. Show Recommended Sites You can change the settings so that Recommended Sites are displayed. Always Show Bookmarks Bar You can change the settings so that the Bookmarks bar is always displayed. Private Browsing You can configure the settings not to leave records after searching. Site Filtering Approved Sites : You can configure the settings to open the previously registered...
  • Page 57 This service is provided for only select content with contracted partners. Using Notifications You can view all notifications from TV apps and LG service at the same time. You can view and delete each notification message, and directly move to the app or website using notifications that support shortcuts.

  • Page 58: Selecting Picture Mode

    Set of light-weight controls quickly and simply such as Picture Mode, Aspect Ratio, Sound Out and so on. Press the button on the remote control. Closes the Quick settings. You can set Picture Mode You can set Aspect Ratio You can set Sound Mode Sound Out You can choose...
  • Page 59 Vivid Sharpens the image by increasing the contrast, brightness and sharpness. Standard Displays the picture with normal contrast, brightness and sharpness levels. The Energy Saver feature changes settings on the TV to reduce power consumption. The configurable items differ depending on model. Cinema Suitable picture for movies.
  • Page 60 tuning experts. (The ISF logo can only be used in connection with an ISF-certified TV.) ISFccc : Imaging Science Foundation Certified Calibration Control. When You Use the HDR / Advanced HDR / Dolby Vision Signals Vivid Sharpens the image by increasing the contrast, brightness and sharpness. Standard In a normal viewing environment, it opens a screen that can properly show the expressiveness and brightness of HDR.
  • Page 61 Fine-Tuning Picture Mode Picture Picture Mode Settings This feature allows you to adjust the selected picture mode in detail. Backlight Controls the level of screen brightness by adjusting the backlight. The closer to 100, the brighter the screen. Decrease the Backlight to reduce energy consumption.
  • Page 62 Colour Temperature Adjusts the colour temperature from cold to warm. The settings you specify only apply to the currently selected input mode. To apply your current picture settings to all input modes, select Apply to all inputs Depending on the input signal or the selected picture mode, the available options may differ.
  • Page 63 Super Resolution Adjusts the resolution to make dim and blurred images clearer. Gamma Adjusts the medium brightness of the picture. White Balance Adjusts the overall tone of the screen as desired. Colour Management System This is used when experts control it by using a test pattern. You can control it by selecting areas of six colours (Red Green...
  • Page 64 Real Cinema Provides a cinema-like experience. Motion Eye Care Automatically adjusts brightness and reduces image blur based on image data to reduce eyestrain. Turning this option may increase energy consumption. LED Local Dimming Maximizes the contrast ratio by making the bright side of the screen brighter and the dark side of the screen darker.

  • Page 65: Setting The Screen Size

    Setting the Screen Size Picture Aspect Ratio Settings Aspect Ratio 16:9 Displays an aspect ratio of 16:9. Original Changes the aspect ratio to 4:3 or 16:9 depending on the input video signal. Full Wide You can watch content across the full screen. Please note that picture distortion can occur depending on signal type.
  • Page 66 information contained in the video signal. The items that can be selected may vary depending on the current input. To Use Energy Saving Feature Picture Energy Saving Reduces power consumption by adjusting screen brightness. Auto TV sensor detects the ambient lighting and automatically adjusts the screen brightness.
  • Page 67 The colour temperature of your TV screen is adjusted. Turns off the Eye Comfort Mode. Some models may not be supported. HDMI ULTRA HD Deep Colour Picture Additional Settings HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports HDMI ULTRA HD Deep Colour, your picture may be clearer.
  • Page 68 Using Instant Game Response Picture Additional Settings Instant Game Response Set the HDMI port connected to the device to be to enjoy games with the optimal video for the game. However, if the device doesn’t support it, it may not work properly. Set the HDMI ULTRA HD Deep Colour feature to...
  • Page 69 Game : Optimises the sound for gameplay. ● Balance You can adjust the volume of the left and right speakers. DTS Virtual:X Virtual Surround Plus Virtual Stadium Surround Plus ULTRA Surround ULTRA Stadium Surround OLED Surround Enjoy an immersive soundscape with the virtual multi-programme surround sound effect.
  • Page 70 For some devices, you can adjust the volume using the TV remote control. Digital Sound Out Auto Pass Through You can set ) and LG Sound Sync ( HDMI ARC Sound from the TV can be output through an external audio device connected via a HDMI (ARC) port.
  • Page 71 You can connect wirelessly a Bluetooth audio device or a Bluetooth headset to enjoy your TV’s sound in richer quality and greater convenience. If you have recently connected device that the sound bar supports LG Sound Sync, this feature automatically tries connecting to that device.
  • Page 72 You can use the TV remote control to adjust the volume of some Bluetooth devices. If the device fails to connect, check the power of the device to connect to and check if the audio device is working properly. Depending on the type of the Bluetooth device, the device may not connect correctly or an abnormal behavior may occur such as unsynchronized video and audio.
  • Page 73 Audio is played through the TV’s built-in speakers and the audio device connected to the digital optical audio output port simultaneously. Internal TV Speaker + Wired Headphones Audio is played through the TV’s internal speakers and the Wired Headphones simultaneously. Some models may not be supported.

  • Page 74: Automatically Setting Up Programme

    If set to Auto the search order is HE-AAC → Dolby Digital Plus → Dolby Digital → MPEG and output is produced in the first Audio Format found. The following search order may change depending on the country : HE-AAC → Dolby Digital Plus →...
  • Page 75 If Input Source is not connected properly, programme registration may not work. Auto Tuning only finds programmes that are currently broadcasting. Safety is turned on, a pop-up window will appear asking for password. Set Cable Setting When searching for programmes using FULL setting it can take a long time. The following values are needed in order to search all available programmes quickly and correctly.
  • Page 76 LNB Frequency Select one value from 9750/10600, 9750/10750, 9750, 10600, 10750, 11300, 5150, MDU1, MDU2, MDU3, MDU4, MDU5. If you select 9750/10600, 9750/10750(MHz), 22kHz Tone is disabled. If you cannot find the LNB frequency value from the list, select User and manually enter the frequency. Some models may not be supported.

  • Page 77: Transponder Edit

    Drive Direction Select the direction in which you want to move the motor. Drive Mode Two modes are available : Step and Continuous. Step : The motor moves based on the value you enter (from 1 to 128). ● Continuous : The motor moves continuously until you press the Stop.
  • Page 78 screen. So that you can set the desired Transponder as Home by pressing the (This feature is available on certain service provider only.) Regional Programme Programmes Programme Tuning (Programme Tuning & Settings) Regional Programme Set region programme and watch region programme at a specific time. Only Austria If the programme mode is set to Satellite To set Service Operator of...
  • Page 79 Programmes Programme Tuning (Programme Tuning & Settings) Signal Test Shows the MUX and Service information etc. Signal test is only available in Antenna or Cable mode. Some models may not be supported. Edit Programmes You can edit the selected programmes from all the stored programmes or add / delete them to / from the favourite programmes.

  • Page 80: Multi Feed

    For a model that supports satellite programmemes, you can manage the satellite programmes in Edit Satellite Programmes (Advanced) Edit Favourite Programmes List Programmes Programme Manager Edit Favourites You can add / delete desired programmes to / from the favourite programmes, change their positions, etc.
  • Page 81 linked to online services delivered over broadband to a connected Smart TV. To see the details, click the Enjoy Live TV HbbTV User Guide. Some models may not be supported. What is Data Service This function allows users to choose between MHEG (Digital Teletext) and Teletext if both exist at the same time.
  • Page 82 Channels. To see the details, click the Enjoy Live TV Watching Internet Channel (LG Channels) User Guide. Some models may not be supported. Connection Setting the TV Name Connection TV Name You can use the screen keyboard to set the name for the smart TV to be used on the network.
  • Page 83 Turn on via Bluetooth feature can only be used with certain LG Electronics smartphones. The TV must be plugged in. To connect for the first time, make sure the device to be used is ready to connect.

  • Page 84: Configuring Language Settings

    Perform HDMI Device Settings Connection HDMI Device Settings You can link information of devices connected to the TV via the HDMI cable to set the devices to be controlled by the TV remote control. Auto Device Detection It automatically sets to enable you to control the devices connected via the HDMI with the Magic Remote.
  • Page 85 Service Area Postcode This function is used to set the broadcast location of the TV by entering your postcode. LG Services Country If you don’t set the Automatically, you can select the country manually. You must set the country manually when you are not connected to the network.

  • Page 86: Setting Sleep Timer

    If you do not press a button for 120 minutes after the TV is turned on by a feature like Timer Power On, the TV will turn off automatically. To ensure the TV does not automatically turn off, set 2 Hours Auto Power Off to Off. Some models may not be supported. Creating LG Account...
  • Page 87 General Account Management Account Management, you can use your email address to create a new LG account. Select CREATE ACCOUNT. Read and accept the Terms of Service. Enter ID and password. Your ID must be your email address. Enter your date of birth.
  • Page 88 through the network. : Recommendations based on your viewing history are provided. ● : Recommendations based on popularity are provided. ● AI Recommendation You can get content recommendation messages according to your content viewing history and app usage history. Usage Data Reset It resets the content view history and the app usage history.
  • Page 89 please run the Quick Help. Home Settings General Additional Settings Home Settings Home Auto Launch You can set Home to launch automatically when turning on the TV. Home Promotion You can turn on or off the advertisements on the Home screen. Home Animation You can turn on or off the animation effects that appear on the Home screen for a certain period.
  • Page 90 keep track of the number of times an ad is shown on your TV. This information is used to help limit the number of times the same ad is displayed. You can clear this cookie or turn it on or off at any time by going to the Advertisement setting on your TV.

  • Page 91: Restoring The Default Settings

    Configuring the Screen When There Is No Signal General Additional Settings No Signal Image You can turn on or off the image displayed when there is no signal. The default image is displayed if there is no signal. No Signal message is displayed if there is no signal.
  • Page 92 Prevents children from watching certain adult’s TV programmes, according to the ratings limit set. Enter a password to watch a blocked programme. Rating differs by country. Press the button on the remote control. Select Safety. Safety to On. Select TV Rating Locks.

  • Page 93: Reset Password

    The initial password is set as “0000”. When France or Norway is selected for Country, the password is not “0000” but “1234”. The lock function is not immediately available for the currently running application. Enabling Input Locks You can lock or unlock the Inputs. Press the button on the remote control.
  • Page 94 To Use Audio Guidance Accessibility Audio Guidance Audio Guidance is set to On, audio guides will be provided in various situations, such as when you change programmes, adjust the volume or change settings and input signals. Speed Adjust the speed of spoken guide. Volume Adjust the volume of spoken guide.
  • Page 95 Menu for the Visually Impaired Accessibility Audio Description The contents on the screen will be described with voice for visually impaired viewers. You can use this function if the broadcasting company supports Audio Description the visually impaired. Some models may not be supported. Audio Type Accessibility Audio Type Audio commentary or subtitles are provided for those who are hard of hearing or visually...

  • Page 96: Troubleshooting

    Hard of Hearing When the is turned , it will be prioritized over the general captions. Some models may not be supported. Changing the Menu to High-Contrast Screen Accessibility High Contrast When this feature is set to On, it adjusts the background of some of the menus on the screen and font colours to highlight the contrast between the light and dark areas.
  • Page 97 If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. I cannot turn on the TV. Please make sure your TV power plug is correctly connected to the outlet. If you are using a multi-outlet, check if it is working properly.
  • Page 98 Check if your external device, such as set-top box or Blu-ray player, is turned on. I cannot see some programmes. Start the Programmes Programme Tuning Programme Tuning & Settings Auto Tuning If you are using a set-top box, consult its supplier. The screen shakes after the momentary appearance of vertical / horizontal lines and net pattern.

  • Page 99: Sound Issues

    cause display problems on the screen. Picture Additional Settings HDMI If using a UHD set-top box, adjust ULTRA HD Deep Colour The screen looks too dim or dark. Picture Picture Mode Settings Picture Mode Switch Picture Mode to your desired picture mode. ( Standard Vivid , etc.)
  • Page 100 The screen is fine, but it does not play any sound. Try another programme. If you use a set-top box, there will be no sound if you have set the volume of the set-top box or your TV to 0 or enabled Mute. Set the volume to an appropriate level. Sound Sound Out Set the Sound Out...

  • Page 101: Pc Connection Issues

    Audio Language Set your language preference in PC Connection Issues Press and hold the button on the remote control to select the on the top right of Home Dashboard. In the Edit mode, set the icon of the HDMI terminal connected to the PC to to apply the video and aspect ratio settings that are aligned with the PC.
  • Page 102 Movie Playback Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. For more information about supported files, see Connect Other Devices Photo & Video in the User Guide.

  • Page 103: Recording Issues

    Check that the subtitle file format is supported. Check that the language is supported. (You can check the language of the subtitle file by opening the file in the Notepad.) If subtitles encoding is incorrectly set, subtitles may not be displayed properly. Select in the control panel at the bottom of the video playback screen and change the...

  • Page 104: Network Connection Issues

    TV is off. SCHEDULED RECORDING does not function if the TV's power plug is unplugged. Network Connection Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. You can check the network connection status as shown below.
  • Page 105 (The MAC address displayed on the pane of the network status window should be registered with your Internet service provider.) LG Account Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product.
  • Page 106 Change to the service country you are going to use the service from in General Location LG Services Country (Some models may not be supported.) If you cannot see some apps, it may be because you deleted them. Please reinstall the appropriate app.

  • Page 107: To Update Software

    To Update Software Uses software update to check and obtain the latest version. It is also possible to check manually for available updates. CHECK FOR UPDATES General About This TV Check for updates When checking for the latest update version, you can only perform updates if an update file of a later version is available.
  • Page 108 31.5 720 × 480p 31.47 59.94 31.5 720 × 576p 31.25 1280 × 720p 37.5 44.96 59.94 1920 × 1080i 28.12 33.72 59.94 33.75 1920 × 1080p 26.97 23.97 33.71 29.97 33.75 56.25 67.43 59.94 67.5...
  • Page 109 1920 × 1080p 112.5 (ULTRA HD, 8K models only) 134.86 119.88 3840 × 2160p 53.95 23.98 (ULTRA HD, 8K models only) 56.25 61.43 29.97 67.5 112.5 134.86 59.94 3840 × 2160p (8K models only) 269.73 119.88 4096 × 2160p 53.95 23.98 (ULTRA HD, 8K models only) 56.25...
  • Page 110 61.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160p (8K models only) 269.73 119.88 7680 × 4320p 107.89 23.98 (8K models only) 131.87 29.97 263.74 59.94...
  • Page 111 HDMI-PC Supported Mode Resolution Horizontal Frequency Vertical Frequency (kHz) (Hz) 640 × 350 31.46 70.09 720 × 400 31.46 70.08 640 × 480 31.46 59.94 800 × 600 37.87 60.31 1024 × 768 48.36 1152 × 864 54.34 60.05 1360 × 768 47.71 60.01 1280 ×...
  • Page 112 2560 × 1440 1) 2) 182.99 119.99 (ULTRA HD 100/120 Hz, 8K models only) 3840 × 2160 53.95 23.98 (ULTRA HD, 8K models only) 56.25 61.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160 53.95 23.98 (ULTRA HD, 8K models only) 56.25 61.43 29.97...
  • Page 113 1) (ULTRA HD models only) Supported when HDMI ULTRA HD Deep Colour is set to On. 2) (8K models only) Supported when HDMI ULTRA HD Deep Colour is set to 4K. Supported HDMI-PC port is differ by model. Refer the manual that provide with product. Component Supported Mode Resolution Horizontal Frequency (kHz)
  • Page 114 33.75 1920 × 1080p 56.25 67.43 59.94 67.5 Component Port Connecting Information Component ports on the TV Video output ports on DVD player B-Y R- Signal Component 480i / 576i 480p / 576p 720p / 1080i...

  • Page 115: License Information

    1080p License Information Supported licenses may differ by model. Dolby Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited.

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