cogeco Home Phone User Manual

cogeco Home Phone User Manual

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Welcome to Cogeco
Home Phone

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Questions and answers

William Wiley
March 17, 2025

How do I change the code number

Summary of Contents for cogeco Home Phone

  • Page 1 Welcome to Cogeco Home Phone...
  • Page 2 Cogeco Home Phone. Hi there. We want to thank you for choosing Cogeco as your home phone service provider. We’re excited to introduce you to all the convenient features that you can take advantage of with your new phone. We’ll take you through some of the most popular features in this guide.
  • Page 3: Voice Mail Features

    Enter your password Access from a remote phone: Rewind Rewind Dial your 10-digit home phone number Pause Pause When you hear your voicemail greeting, press * When you hear your voicemail greeting, press * Enter your password when prompted...
  • Page 4: Calling Features

    To activate: *72 followed by the 10-digit phone number you wish to forward your calls to. To deactivate: *73 Remote Access Number Find out your remote calling access number by dialling 24# from your Cogeco Home Phone. You can write it in the box below to keep it on hand. Remote Access Number: Remote Access to Call Forwarding Dial your remote access number from any phone other than your home phone.
  • Page 5: Additional Calling Features

    Calls in Canada, U.S. and Caribbean countries: Dial 1 before the 10-digit number Direct International Calling: Dial 011 + Country Code + Area Code + Phone Number Certain conditions apply. Some features require a subscription. To learn what International Calling Plans are available, please visit cogeco.ca/longdistance...
  • Page 6: Troubleshooting Tips

    1-855-701-4881. Please have the following information on hand for the Support specialist: The phone numbers that cannot call your home number. The numbers that cannot be called from your home phone (or, inform them if it is a general problem with all outbound numbers).
  • Page 7: We're Here To Help

    We’re here to help. For additional tips and troubleshooting, visit our FAQ page: cogeco.ca/phonefaq If you ever require assistance, one of our Technical Support or Sales Support specialists is available to help you 24 hours a day, 7 days a week.

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