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Technologies LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This product may contain third party software for which Veritas is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses.
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Veritas Technologies LLC 500 E Middlefield Road Mountain View, CA 94043 http://www.veritas.com...
Premium service offerings that include Account Management Services ■ For information about our support offerings, you can visit our website at the following URL: www.veritas.com/support All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy. Contacting Technical Support...
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■ Licensing and registration If your product requires registration or a license key, access our technical support Web page at the following URL: www.veritas.com/support Customer service Customer service information is available at the following URL: www.veritas.com/support Customer Service is available to assist with non-technical questions, such as the...
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Support agreement resources If you want to contact us regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Worldwide (except Japan) CustomerCare@veritas.com Japan CustomerCare_Japan@veritas.com...
About the iSCSI Qualified Name (IQN) ..........12 Chapter 2 Understanding the NetBackup 5240 appliance configuration H ............. 13 NetBackup 5240 Appliance configuration H ........13 QLE8442 dual-port 10Gb Ethernet/iSCSI capable card with SFP+ modules ................14 Chapter 3 Understanding NetBackup for VMware ......
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Contents Chapter 5 Troubleshooting iSCSI issues and some best practices ................. 34 Gathering device logs with the DataCollect command ......34 About messages .............. 35 syslogd About iSCSI alerts ................ 36 Best Practices ................37 Index ........................38...
IP networks without installing a separate Fibre Channel network. With release 3.0, iSCSI supports VMware backups on configuration H of the NetBackup 5240 appliance. The protocol allows clients (called initiators) to send SCSI commands to SCSI storage devices (targets) on remote servers.
See the following pointers to understand how iSCSI is supported with NetBackup appliances: iSCSI is supported only on configuration H of the 5240 appliance. ■ Configuration H of the NetBackup 5240 appliance always functions as an initiator. ■ “NetBackup 5240 Appliance configuration H” on page 13.
Overview Overview of the iSCSI topology is configured on both the network and iSCSI interface on different subnets, the configuration is not supported. Network Interface iSCSI Interface Description VLAN VLAN Subnet X None Subnet X None Supported Subnet X None Subnet Y VLAN A Supported...
Figure 1-1 SCSI commands Target (iSCSI supported Data Transfer over storage array) Initiator (Configuration H TCP/IP of the NetBackup 5240 appliance) Appliance as the backup host uses NetBackup client software to back up virtual machines servers Virtual machines The virtual machines are backed up on the appliance over iSCSI.
■ NetBackup 5240 Appliance configuration H The rear panel of the NetBackup 5240 Appliance contains three PCIe riser card assemblies. PCIe riser card assemblies 1 and 2 each support three standard PCIe cards, while PCIe riser card assembly 3 supports two low profile PCIe cards. The slots are labeled 1 to 8.
(iSCSI) * Slot 1 contains a factory installed PCIe RAID 6 controller when at least one NetBackup 5240 Storage Shelf is purchased with the NetBackup 5240 Appliance. Otherwise, slot 1 is not populated. ** Slot 7 contains the NetBackup 5240 Appliance's internal PCIe raid controller. This RAID controller is used to create the RAID 1 Array for the disk drives on which the appliance operating system is installed.
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Understanding the NetBackup 5240 appliance configuration H QLE8442 dual-port 10Gb Ethernet/iSCSI capable card with SFP+ modules QLE8442 dual-port 10Gb Ethernet card specifications (continued) Table 2-2 Item Specification System interface PCIe v3.0 type Speed and slot width 8.0 GT/s, 8-lane Storage over...
Chapter Understanding NetBackup for VMware This chapter includes the following topics: About NetBackup for VMware ■ Overview of the VMware backup process ■ Transport modes options (VMware) ■ About NetBackup for VMware NetBackup for VMware provides backup and restore of the VMware virtual machines that run on VMware ESX servers.
Understanding NetBackup for VMware Overview of the VMware backup process Performs full backups and incremental backups, including block-level ■ incrementals. Backs up the full virtual machine. ■ Backs up the virtual machines even when they are turned off. ■ Can restore selected files from the backup. ■...
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Understanding NetBackup for VMware Transport modes options (VMware) Transport Modes Table 3-2 Mode Description For unencrypted transfer over Fibre Channel (SAN) or iSCSI. Note: On NetBackup appliances, the VMware backups happening over iSCSI use the san transport mode. Note: This mode is not supported for the virtual machines that use VMware Virtual Volumes (VVols).
Chapter Configuring iSCSI This chapter includes the following topics: Configuring the appliance for iSCSI ■ Setting the IQN for the initiator ■ Viewing the interface properties ■ Configuring the interface properties ■ Removing and resetting the interface properties ■ About CHAP authentication ■...
The IQN can only contain numbers (0-9), letters (A-Z and a-z), colons (:), ■ hyphens (-), and periods (.). Example: iqn.1999-06.com.veritas:abc The following message is displayed: iSCSI> Initiator Set IQN iqn.veritas.abc - [Info] The IQN has been updated to iqn.veritas.abc.
Configuring iSCSI Viewing the interface properties Viewing the interface properties This section lists the procedures for viewing the iSCSI interface properties. To view the interface properties Open a Secure Shell (SSH) session to log on to the appliance as an administrator.
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Configuring iSCSI Configuring the interface properties To configure the IP address Open a Secure Shell (SSH) session to log on to the appliance as an administrator. Navigate to the Main_Menu > Settings > iSCSI menu. Type the command Interface IPAddress Set. Enter the IP address and the iSCSI interface name as parameters.
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Configuring iSCSI Configuring the interface properties Type the command Interface Gateway Set. Enter the gateway value and the iSCSI interface name as parameters. Press Enter. Example: iSCSI> Interface Gateway Set 192.168.4.1 iscsi10 [Info] The gateway has been configured for iscsi10. To configure the Maximum Transmission Unit (MTU) Open a Secure Shell (SSH) session to log on to the appliance as an administrator.
Configuring iSCSI Removing and resetting the interface properties Type the command Interface VLAN Set. Enter the VLAN ID and the iSCSI interface name as parameters. Press Enter. The VLAN ID must be a number from 1 to 4095. Example: iSCSI> Interface VLAN Set 75 iscsi10 [Info] The VLAN tag has been configured for iscsi10.
Configuring iSCSI About CHAP authentication The command removes the Netmask from the specified interface. Example: iSCSI> Interface Netmask Remove iscsi1 [Info] The Netmask has been removed from iscsi1. Type the command Interface VLAN Remove and enter an iSCSI interface ■ name.
Configuring iSCSI Discovering targets by using the portal address During the initial stage of an iSCSI session, the appliance (initiator) sends a login request to the storage system to begin an iSCSI session. The storage system will then either permit or deny the login request, or determine that a login is not required. If authentication is enabled on the target, the credentials must be authenticated and the session established before the server can access the storage resources.
Configuring iSCSI Discovering targets by using iSNS You can use an iSNS (Internet Storage Name Service) server to discover targets. Configuring the iSNS server eliminates the need for configuring every initiator for every target. When numerous hosts exist on a network, configuring an iSNS server saves time.
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Configuring iSCSI Discovering targets by using iSNS restarts or when you change the IQN for the appliance or when the iSCSI processes ae restarted etc. When targets are discovered by using iSNS on two iSCSI interfaces like first ■ run the command for iscsi1 and then iscsi2, only the Target Discover iSNS recent record is displayed by the...
+-----+--------------------------|---------------------|----------------| | iqn.1996-03.veritas:xyz | 10.121.98.23:3260 | iscsi1, iscsi2 | +-----+--------------------------|---------------------|----------------+ | iqn.1996-03.veritas:host | 10.121.98.24:3260 | iscsi1, iscsi2 | ------|--------------------------|---------------------|----------------| Connecting to a target After initiator and target connections are discovered, iSCSI initiators must be logged on to targets to establish connections and transfer data over iSCSI. Logons are persistent and connections are automatically restored if servers restart (unless the user logs off from the target).
The IQN can only contain numbers (0-9), letters (A-Z and a-z), colons (:), ■ hyphens (-), and periods (.) Example: iqn.1999-06.com.veritas:storage.lun1 The target portal address must be of the following format: <IP ■ address/hostname>[:port]. Only IPv4 addresses are supported. The host name can be a short name or a fully qualified domain name.
The IQN can only contain numbers (0-9), letters (A-Z and a-z), colons (:), ■ hyphens (-), and periods (.) Example: iqn.1999-06.com.veritas:storage.lun1 The target portal address must be of the following format: <IPv4 ■ address/hostname>[:port]. The host name can be a short name or a fully qualified domain name.
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A list of all the discovered targets is displayed in the following manner: Showing all the targets... +-----+------------------------|---------------------|-----------+ | No. | Target IQN |Target Portal Address|Interfaces | +-----+------------------------|---------------------|-----------| |iqn.1996-03.veritas:abc | 10.121.98.22:3260 | iscsi1 +-----+------------------------|---------------------|-----------| |iqn.1996-03.veritas:xyz | 10.121.98.23:3260 | iscsi1 +-----+------------------------|---------------------|-----------+ |iqn.1996-03.veritas:host| 10.121.98.24:3260...
You can use the command from the shell menu to DataCollect Main > Support gather device logs. You can share these device logs with the Veritas Support team to resolve device-related issues. The DataCollect command collects the following logs: Release information ■...
DataCollect.zip Main > Support command. > Logs > Share Open You can send the file to the Veritas Support team to resolve DataCollect.zip your issues. About messages syslogd You may see the following messages appear on the NetBackup Appliance Shell Menu: Message from syslogd@host at Sep 12 10:09:14 ...
Troubleshooting iSCSI issues and some best practices About iSCSI alerts Message from syslogd@host at Sep 12 10:17:53 ... iscsid: These messages may appear at different times on the NetBackup Appliance Shell Menu. They may appear when you are running an iSCSI command, in the middle of a command output, or even when the console is idle.
Troubleshooting iSCSI issues and some best practices Best Practices Component Type: Ethernet Component: PCIe slot 6, port 1 SFP Status: Unsupported State: ERROR Additional information about this error is available at following link: V-475-500-1000 Best Practices The following are some recommendations and best practices for iSCSI: Configure an IQN that is different from the default value.
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