Do you have a question about the Providence Swivel Chair BH15-092-199-14 and is the answer not in the manual?
Questions and answers
Anna Sanchez
March 8, 2025
After putting together the swivel chairs and putting the cushions on the seat part collapsed down.
1 comments:
Mr. Anderson
March 8, 2025
If the seat collapses after assembly, check that all bolts are properly tightened, as the instructions state not to fully tighten them until all steps are completed. If the issue persists, review the warranty coverage. The frame is covered for one year against defects in materials and workmanship but not for improper assembly or abusive use. To request warranty service, retain the original receipt, take pictures of the damaged parts, and gather product details before contacting customer service.
This answer is automatically generated
Related Manuals for Better Homes and Gardens Providence Swivel Chair BH15-092-199-14
Summary of Contents for Better Homes and Gardens Providence Swivel Chair BH15-092-199-14
Page 1
DO NOT RETURN TO RETAILER IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE VISIT OUR WEBSITE AT: www.yotrioint.com www.yotrioint.com www.yotrioint.com www.yotrioint.com OR TOLL FREE AT: 1-866-905-4107 1-866-905-4107 1-866-905-4107 1-866-905-4107 MONDAY-FRIDAY 8:30 AM TO 5:00 PM PACIFIC STANDARD TIME / 11:30 AM TO 8:00PM EASTERN STANDARD TIME YOTRIO CUSTOMER...
CARE AND MAINTENANCE Before using, wipe the product completely with a soft, dry cloth. Spot‐clean Cushions and slings using a sponge, mild soap and water. Rinse thoroughly with clean water. To prevent mildew, allow to air dry completely before using or storing. Never machine wash or tumble dry cushions, slings or umbrella covers as this will result in shrinkage or damage. Rinse wicker patio furniture with a hose or pressure washer. If the wicker is really dirty, you can use mild soap with water. Allow to dry completely before using or storing. To clean your patio umbrella, use a soft brush and mild soap and water. Allow to dry completely before storing. Avoid placing hot objects directly onto table top surface without a heat protector. Always store and/or cover your patio furniture in a cool dry place when not in used and away from direct sunlight. When storing, never wrap cushions in plastic. Plastic doesn't allow the cushion to breathe and can cause it to mildew if there's any moisture present. Always place your patio furniture away from fire, extreme heat, freezing conditions and inclement weather such as rain, hail, sleet, snow or wind. Never use bleach or strong solvents to clean as this will cause damage to both fabric and metal finishes. Do not allow water to build up in frames as this will cause corrosion and damage. ONE‐YEAR FRAME AND ONE‐YEAR FABRIC/WICKER/FINISH ETC. LIMITED WARRANTY You must retain the original receipt to obtain warranty service. Frames are warranted against defects in materials and workmanship for a period of one year from the date of original purchase. This warranty does not cover damage to frames or welds due to commercial use, improper assembly, acts of nature, fire, freezing and abusive use. Rust, corrosion, and/ or rust stains are not covered by warranty. Purchased parts are not covered under this warranty. Fabric on cushions, slings and umbrella is warranted one year against separation at the seams. Fading, mildew, and color discoloration due to exposure to the elements, chemicals and spills are not covered. The Powder coat and/ or paint are warranted one year against blistering, peeling, or crackling. Fading due to exposure to elements, chemicals and spills is not covered. Scratches and chips due to normal wear and use are not covered. Wicker Weave are warranted one year against breakage, separation, or tearing. Fading or discoloration due to exposure from chemicals, spills and/ or the elements is not covered. Warranty covers free replacement of item within one year of purchase. After the one year it remains the customer's responsibility for freight and packaging charges to and from our service center. We do not compensate the individual or any outside party for assembling or disassembling the product. Any replacement of warranted items will be in the original style and color, or similar style and color if the original is un‐available or has been discontinued. ...
Page 3
Wal-mart.Com Assembly Instruction Providence 4-Piece Conversation Set - Swivel Chair, Green/Red Stock# BH15-092-199-14 / BH15-092-199-15(FRS62227S) NOTE: Do not completely tighten bolts until all steps are completed. PART LIST DESCRIPTION PART LIST DESCRIPTION Left arm M8x27 Hex bolt M8x32 Hex bolt Right arm M8 Spring Back...
Page 4
Wal-mart.Com Assembly Instruction Providence 4-Piece Conversation Set - Swivel Chair, Green/Red Stock# BH15-092-199-14 / BH15-092-199-15(FRS62227S) NOTE: Do not completely tighten bolts until all steps are completed. Step 2: Attach the seat (D) to the left arms (A) and the back (C).
Wal-mart.Com Assembly Instruction Providence 4-Piece Conversation Set - Loveseat, Green/Red Stock# BH15-092-199-14 / BH15-092-199-15(FRS62227L) NOTE: Do not completely tighten bolts until all steps are completed. PART LIST DESCRIPTION Right arm Left arm Back Seat Fig. 1 Seat cushion Step 1: Place the back (C) on a soft surface. Attach the left arm (B) to back (C) by linging up the bolt holes on the Back cushion left arm (B) with the corresponding bolt holes on the back...
Page 6
Wal-mart.Com Assembly Instruction Providence 4-Piece Conversation Set - Coffee Table Stock# BH15-092-199-14 / BH15-092-199-15(FTS79082) NOTE: Do not completely tighten bolts until all steps are completed. PART LIST DESCRIPTION Table leg Connecting bracket Table rim Glass Fig.1 Step 1: Place the connecting bracket (B) between M6x15 Bolt the table legs (A).
Need help?
Do you have a question about the Providence Swivel Chair BH15-092-199-14 and is the answer not in the manual?
Questions and answers
After putting together the swivel chairs and putting the cushions on the seat part collapsed down.
If the seat collapses after assembly, check that all bolts are properly tightened, as the instructions state not to fully tighten them until all steps are completed. If the issue persists, review the warranty coverage. The frame is covered for one year against defects in materials and workmanship but not for improper assembly or abusive use. To request warranty service, retain the original receipt, take pictures of the damaged parts, and gather product details before contacting customer service.
This answer is automatically generated