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Replacement Parts and Accessories
Disposable Crystal Litter Trays or other replacement parts and accessories for your ScoopFree
Box can be purchased at your pet retailer, by visiting www.petsafe.net or by contacting our Customer Care Center
at 1-800-732-2677. You can sign up for a Crystal Litter Tray home delivery subscription service on our website or by
contacting our Customer Care Center. With a subscription service, Crystal Litter Trays will automatically be delivered
to your door as frequently as you choose. Visit www.petsafe.net for more information.
Part Number
PAC00-14235
PAC00-14228
PAC00-15412
PAC00-14807
PAC00-14806
PAC00-14229
PAC00-14231
PAC00-14377
PAC00-15431
PAC00-14232
PAC00-14234
PAC00-14378
PAC00-14239
Customer Care International
USA & Canada - Tel: 800-732-2677
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608
Monday - Friday 8:30 AM - 5 PM
New Zealand - Tel: 0800 543 054
Monday - Friday 10:30 AM - 7 PM
16
Description
Anti-Tracking Carpet
Privacy Hood, Purple
Waste Cover, Purple
Waste Cover, Taupe
Privacy Hood, Taupe
ScoopFree Original Scent Blue Crystal Litter Tray- 1-Pack
ScoopFree Original Scent Blue Crystal Litter Trays- 3-Pack
ScoopFree Original Scent Blue Crystal Litter Trays- 6-Pack
ScoopFree Lavender Scent Crystal Litter Tray- 1-Pack
ScoopFree Sensitive White Crystal Litter Trays- 1-Pack
ScoopFree Sensitive White Crystal Litter Trays- 3-Pack
ScoopFree Sensitive White Crystal Litter Trays- 6-Pack
Power Adapter
Customer Care Center 1-800-732-2677
Self-Cleaning Litter
®
- Quick Links:
- Troubleshooting
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Need help?
Do you have a question about the ScoopFree Original and is the answer not in the manual?
Questions and answers
My litter box does not turn on anymore. I have tried different outlets just to make sure I wasn't having a shortage. What should I do? Do I replace the whole litter box or is there a way to rest the litter box?
If your Petsafe ScoopFree Original litter box does not turn on, follow these steps:
1. Make sure the power adapter is securely connected to the back of the litter box frame and plugged into a working wall outlet.
2. If the rake is not at the home position, it should automatically move there when power is connected.
3. Check that the litter box frame is level and properly seated on the litter tray.
4. Ensure the waste trap cover is correctly installed and the magnets have clicked into place.
5. If the indicator light is flashing, check for and clear any obstructions on the detection sensors, then unplug and plug the unit back in to reset it.
These steps may reset the unit. Replacement is not necessary unless the unit still does not function after following these steps.
This answer is automatically generated