If You Need Service Or Help; Before Calling For Service; If You Need Service - Whirlpool RJE-390P Use And Care Manual

IF YOU NEED SERVICE OR HELP, WE SUGGEST YOU FOLLOW
THESE THREE STEPS:
1. Before you call for service" :
If your range does not seem to be operating properly. check the
following before calling for service.
If nothing operates:
l
Is the range plugged into an operating outlet or wired into a live circuit
with the proper voltage'?
(See Installation Instructions.)
l
Have you checked the main fuse or circuittbreaker box?
If the oven will not operate:
l
Is the Oven Selector Knob turned to a setting (BAKE or BROIL. but
not TIMED)?
l
Is the Oven Temperature Control Knob turned to a temperature
setting?
If surface units will not operate:
l
Have you checked the main fuse or ci.rcuit-breaker box?
l
Are surface units plugged in all the way?
l
Do the control knobs turn?
If surface-unit Control Knob or Knobs will not turn:
l
Is the spring put in correctly. as shown on page 12 in the "Cleaning
and Caring for your Range" Section?
l
Did you push in before tying to turn')
If the Self-Cleaning Cycle will not operate:
l
Are the Oven Selector Knob and the Oven Temperature Control
Knob set to "CLEAN?"
l
Does the Start Time Knob show the correct time of day?
l
Is the Stop Time Knob set ahead to the time you want the cleaning
cycle to stop?
l
Is the Lock Lever all the way to the right? (The Clean Light will come
on )
If cooking results aren't what you expect:
l
Is the range level?
l
Are you using pans recommended in the
Cooking Guide?
l
If baking. have you allowed li% to 2 inches (4-5 cm) on all sides of
the pans for air circulation?
l
Does the oven temperature seem too low or too high? See page 5,
"Resetting Your Oven Temperature Control Knob."
l
Have you preheated the oven as the recipe calls for?
l
Are the pans the size called for in the recipe?
l
Are you following a tested recipe from a reliable source?
l
Do the cooking utensils have smooth, flat bottoms?
l
Do the cooking utensils fit the surface unit being used?
See
the
Cooking Guide
for more information on cooking prob-
lems and how to solve them
2. If you need service' :
If your WHIRLPOOL" appliance ever needs service anywhere in
the United States. help is just a phone call away. .to your nearest
Whirlpool franchised TECH-CARE" service representative.
Whirlpool maintains a nationwide network of franchised
TECH-CARE service companies to fulfill your warranty and provide after-
warranty service and maintenance to keep your WHIRLPOOL appliance
in peak condition
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