Raymarine Ray50 Troubleshooting Manual
Vhf dsc radios
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Summary of Contents for Raymarine Ray50
- Page 1 VHF DSC Radios Troubleshooting guide English (en-US) Date: 02-2020 Document number: 82417-1 © 2020 Raymarine UK Limited...
- Page 3 Software updates Check the Raymarine website for the latest software releases for your product. www.raymarine.com/software Product documentation The latest versions of all English and translated documents are available to download in PDF format from the website: www.raymarine.com/manuals.
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Page 5: Table Of Contents
Contents Chapter 1 Important information..................7 Certified Installation........................7 FCC...............................7 Compliance Statement (Part 15.19) ..................7 FCC Interference Statement (Part 15.105 (b)) ................7 Innovation, Science and Economic Development Canada (ISED) ........8 Innovation, Sciences et Développement économique Canada (Français) ......8 Water ingress ..........................8 Disclaimer ........................... - Page 6 System test ...........................38 10.2 LED diagnostics — Ray90 / Ray91 Base station............38 Chapter 11 Technical support ..................39 11.1 Raymarine product support and servicing..............40 11.2 Viewing product information .................... 41 Appendix A MMSI Regulatory bodies and application submissions......43 Appendix B VHF Channels.....................
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Page 7: Chapter 1 Important Information
Certified Installation Raymarine recommends certified installation by a Raymarine approved installer. A certified installation qualifies for enhanced product warranty benefits. Contact your Raymarine dealer for further details, and refer to the separate warranty document packed with your product. Warning: Product installation and operation •... -
Page 8: Innovation, Science And Economic Development Canada (Ised)
Raymarine. Raymarine is not responsible for damages or injuries caused by your use or inability to use the product, by the interaction of the product with products manufactured by others, or by errors in... -
Page 9: Product Disposal
In addition, our policy of continuous product improvement may change specifications without notice. As a result, Raymarine cannot accept liability for any differences between the product and this document. Please check the Raymarine website (www.raymarine.com) to ensure you have the most up-to-date version(s) of the documentation for your product. -
Page 11: Chapter 2 Document And Product Information
Chapter 2: Document and product information Chapter contents • 2.1 Troubleshooting on page 12 • 2.2 Applicable products on page 12 • 2.3 Compatible MFDs on page 13 • 2.4 Incompatible MFDs on page 14 • 2.5 Software updates on page 14 Document and product information... -
Page 12: Troubleshooting
If after referring to this section you are still having problems with your product, please refer to the Technical support section of this manual for useful links and Raymarine Product Support contact details. -
Page 13: Compatible Mfds
2.3 Compatible MFDs Your radio can be integrated with compatible MFDs, enabling DSC distress message information and position data on your MFD screen. Compatible LightHouse™ 3 MFDs Axiom™ Axiom™ Pro Axiom™ XL eS Series gS Series Compatible LightHouse™ 2 MFDs eS Series gS Series e Series... -
Page 14: Incompatible Mfds
E-Series Widescreen C-Series Widescreen E-Series Classic G-Series 2.4 Incompatible MFDs This product is NOT compatible with the following legacy Raymarine multifunction displays. Legacy MFDs C-Series Classic A-Series Classic 2.5 Software updates Raymarine periodically releases software updates for its products. These updates provide new features, current feature enhancements and bug fixes which improves product performance and usability. -
Page 15: Checking Software Versions
Checking software versions You can check the software version of your radio and connected components. From the Homescreen: 1. Select Menu > Set-up > Maintenance > About this unit. 2. Scroll down. Software versions of connected components are displayed. Performing software updates — Raymic handset If your wired handset is running software version V1.32 or above then the handset will be updated automatically at the same time as the Base station. -
Page 17: Chapter 3 Power Up Troubleshooting
Chapter 3: Power up Troubleshooting Chapter contents • 3.1 Power up troubleshooting on page 18 Power up Troubleshooting... -
Page 18: Power Up Troubleshooting
In the unlikely event that the product’s software has become corrupted, please try re-flashing the radio and the handsets with the latest software from the Raymarine website: www.raymarine.com/software If you have a handset in your system (Ray63 / 73 / 90 / 91 only) with old software, you might need to put it into programming mode in order to update the software along with the radio. - Page 19 Possible causes Possible solutions backlight will start flashing. This means that the handset is now in programming mode. Follow the update instructions provided on the software download web page. Power up Troubleshooting...
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Page 21: Chapter 4 Audio Troubleshooting (Transmission / Reception)
Chapter 4: Audio Troubleshooting (transmission / reception) Chapter contents • 4.1 Audio troubleshooting (transmission / reception) on page 22 • 4.2 Checking for RF interference on page 23 Audio Troubleshooting (transmission / reception) -
Page 22: Audio Troubleshooting (Transmission / Reception)
4.1 Audio troubleshooting (transmission / reception) Problems with your VHF radio and their possible causes and solutions are described below: No audio transmission Possible Causes Possible Solutions Incorrect settings Reset the radio to factory defaults, using the Maintenance menu: Menu > Set-up > Maintenance > System reset. Dirt or debris blocking the microphone Check the microphone on the fist mic or Raymic to ensure on the fist mic or Raymic handset. -
Page 23: Checking For Rf Interference
4.2 Checking for RF interference If you suspect a device may be causing radio frequency (RF) interference you can use your VHF radio to check. 1. Turn off the suspect device. 2. Tune your VHF radio to a quiet channel such as Channel 13. 3. -
Page 24: Passive Speaker Troubleshooting
Passive speaker troubleshooting Passive speaker no alarm audio Possible Causes Possible Solutions Passive speaker connected to second Alarm audio is not available on passive speakers station connector. connected to the second station connector. Alarm audio should still be heard via the second station handset. -
Page 25: Chapter 5 Dsc Troubleshooting
Chapter 5: DSC Troubleshooting Chapter contents • 5.1 DSC troubleshooting on page 26 DSC Troubleshooting... -
Page 26: Dsc Troubleshooting
If a MMSI number is not entered, the DSC functionality of your radio will be disabled. In the United States of America, the MMSI and Static Data must be entered only by a Raymarine® dealer or other appropriately qualified installer of marine communications equipment on board vessels. -
Page 27: Chapter 6 Wired Handset Troubleshooting
Chapter 6: Wired handset Troubleshooting Chapter contents • 6.1 Wired handset troubleshooting on page 28 Wired handset Troubleshooting... -
Page 28: Wired Handset Troubleshooting
Software Base station / Handset The Handset and Base station must both be running compatible software, refer to the Raymarine website for details of compatible mismatch software versions: www.raymarine.com/software. Poor / damaged / insecure Check that the Base station radio is correctly powered. -
Page 29: Chapter 7 Wireless Troubleshooting (Ray63 / 73 / 90 / 91 Only)
Chapter 7: Wireless Troubleshooting (Ray63 / 73 / 90 / 91 only) Chapter contents • 7.1 Wireless troubleshooting (Ray63 / 73 / 90 / 91 only) on page 30 • 7.2 LED diagnostics - Wireless (Active) speaker on page 32 Wireless Troubleshooting (Ray63 / 73 / 90 / 91 only) -
Page 30: Wireless Troubleshooting (Ray63 / 73 / 90 / 91 Only)
To obtain information on compatible software versions and also to obtain the latest software, visit the Raymarine website: www.raymarine.com/software Cannot connect to hub Possible cause Possible solutions Trying to connect to the wrong device. - Page 31 Maintenance > About this unit. To obtain information on compatible software versions and also to obtain the latest software, visit the Raymarine website: www.raymarine.com/software It may be possible that the device has become Try updating software to a later version, or defective.
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Page 32: Led Diagnostics - Wireless (Active) Speaker
7.2 LED diagnostics - Wireless (Active) speaker Sequence Color Status Purple Powering on Red and Blue Ready to pair/connect Paired ok Connected, no audio Purple Connected, audio active Powered on, not connected... -
Page 33: Chapter 8 Ais Troubleshooting (Ray70 / 73 / 91 Only)
Chapter 8: AIS Troubleshooting (Ray70 / 73 / 91 only) Chapter contents • 8.1 AIS troubleshooting (Ray70 / 73 / 91 only) on page 34 AIS Troubleshooting (Ray70 / 73 / 91 only) -
Page 34: Ais Troubleshooting (Ray70 / 73 / 91 Only)
8.1 AIS troubleshooting (Ray70 / 73 / 91 only) AIS functions are not available / working (Ray70 / Ray73 / Ray91 only) Possible Causes Possible Solutions MMSI number not programmed. Programme your MMSI number. Each VHF radio requires a unique MMSI number. In the United States, this MUST be programmed into the unit by an authorized dealer. -
Page 35: Chapter 9 Gnss (Gps) Troubleshooting
Chapter 9: GNSS (GPS) Troubleshooting Chapter contents • 9.1 GNSS (GPS) troubleshooting on page 36 GNSS (GPS) Troubleshooting... -
Page 36: Gnss (Gps) Troubleshooting
9.1 GNSS (GPS) troubleshooting Problems with the GNSS (GPS) and their possible causes and solutions are described below. Before troubleshooting GNSS (GPS) problems, ensure your product has the latest software, by checking the Software Updates page on the Raymarine website www.raymarine.com/software No fix... -
Page 37: Chapter 10 General Troubleshooting
Chapter 10: General Troubleshooting Chapter contents • 10.1 Performing a system reset on page 38 • 10.2 LED diagnostics — Ray90 / Ray91 Base station on page 38 General Troubleshooting... -
Page 38: Performing A System Reset
10.1 Performing a system reset Note: Performing a reset will not reset MMSI and ATIS ID number. From the Maintenance menu: Menu > Set-up > Maintenance. 1. Select System reset. 2. Select Yes . The system is now reset to factory defaults. Note: Performing the reset will delete all contacts in your phonebook and reset all user options. -
Page 39: Chapter 11 Technical Support
Chapter 11: Technical support Chapter contents • 11.1 Raymarine product support and servicing on page 40 • 11.2 Viewing product information on page 41 Technical support... -
Page 40: Raymarine Product Support And Servicing
You can obtain this product information using diagnostic pages of the connected MFD. Servicing and warranty Raymarine offers dedicated service departments for warranty, service, and repairs. Don’t forget to visit the Raymarine website to register your product for extended warranty benefits: http://www.raymarine.co.uk/display/?id=788. Region... -
Page 41: Viewing Product Information
(Raymarine subsidiary) • Tel: +45 437 164 64 Russia • E-Mail: info@mikstmarine.ru (Authorized Raymarine distributor) • Tel: +7 495 788 0508 11.2 Viewing product information Product information can be found on the Startup screen. 1. Power up the radio. The startup screen is displayed which shows the model and software version of the product. -
Page 43: Appendix A Mmsi Regulatory Bodies And Application Submissions
Appendix A MMSI Regulatory bodies and application submissions Country Regulatory Body Website links Ofcom http://www.ofcom.org.uk FCC (www.fcc.gov) • www.boatus.com • www.seatow.com • www.usps4mmsi.com www.ic.gc.ca Canada Industry Canada Australia Australian Maritime Safety http://www.amsa.gov.au/mmsi/ Authority (AMSA) Holland Agentschap Telecom www.agentschaptelecom.nl Belgium Belgisch Instituut www.bipt.be voor Postdiensten en Telecommunicatie... -
Page 44: Appendix B Vhf Channels
Appendix B VHF Channels International Marine VHF Channels and Frequencies Single RX Freq Freq CH No. TX Freq (MHz) (MHz) 156.050 160.650 Public correspondence, Port operations and Ship movement. 156.100 160.700 Public correspondence, Port operations and Ship movement. 156.150 160.750 Public correspondence, Port operations and Ship movement. - Page 45 Single RX Freq Freq CH No. TX Freq (MHz) (MHz) 1024 157.200 157.200 For future use 2024 161.800 161.800 For future use 157.250 161.850 Public correspondence, Port operations and Ship movement. Available for VDSMS 1025 157.250 157.250 For future use 2025 161.850 161.850...
- Page 46 Single RX Freq Freq CH No. TX Freq (MHz) (MHz) 2078 161.525 161.525 Port operations and Ship movement. Channel is limited to coast stations only unless otherwise permitted by UK regulation. 156.975 161.575 Public correspondence, Port operations and Ship movement. 1079 156.975 156.975...
- Page 47 4. Channels 15 and 17 may also be used for on-board communications provided the effective radiated power does not exceed 1 Watt. 5. The use of channels 75 and 76 should be restricted to navigation related communications only and all precautions should be taken to avoid harmful interference to channel 16. Transmit power is limited to 1 Watt.
- Page 48 (New) (Old) TX Freq Freq Single CH No. CH No. (MHz) (MHz) Freq 156.550 156.55 Commercial. VTS in selected areas. VDSMS. 156.600 156.60 Port operations. VTS in selected areas. 156.650 156.65 Intership navigation safety (Bridge-to-bridge). Ships >20 metres in length maintain a listening watch on this channel in US waters.
- Page 49 (New) (Old) TX Freq Freq Single CH No. CH No. (MHz) (MHz) Freq 156.675 x 156.675 Port operations. 156.725 x 156.725 Port operations. 156.875 x 156.875 Port operations (Intership only). 1078 156.925 156.92 Non-commercial. VDSMS. 156.975 x 1079 156.975 Commercial. Non-commercial in Great Lakes only).
- Page 50 Weather Channel Frequency in MHz 162.475 162.425 162.450 162.500 162.525 161.650 161.775 WX10 163.275 Canadian Marine VHF Channels and Frequencies Note: Some of the channel numbers have recently changed. For completeness, both old and new numbers are shown in the table below. (New) (Old) Areas...
- Page 51 (New) (Old) Areas Freq Freq Single of op- (MHz) (MHz) Freq eration 156.50 156.50 Intership, Ship/Shore, Commercial, BCC, Non-commercial, Safety and Ship movement. Commercial — BCC area. May also be used for communications with aircraft engaged in coordinated search and rescue and antipollution operations.
- Page 52 (New) (Old) Areas Freq Freq Single of op- (MHz) (MHz) Freq eration 1022 157.100 157.10 Intership, Ship/Shore, Commercial and areas Non-commercial. For communications between Canadian Coast Guard and non-Canadian Coast Guard stations only. 157.150 161.75 BCC, Ship/Shore and Public correspondence. INLD 2023 161.75...
- Page 53 (New) (Old) Areas Freq Freq Single of op- (MHz) (MHz) Freq eration 156.37 156.37 Intership Ship/Shore, Safety, Commercial and areas Non-commercial. May also be used for communications with aircraft engaged in coordinated search and rescue and antipollution operations. Commercial fishing only in EC and INLD PRA areas.
- Page 54 (New) (Old) Areas Freq Freq Single of op- (MHz) (MHz) Freq eration 1081 157.07 157.07 Intership, Ship/Shore and Safety. BCC, DFO / Canadian Coast Guard use only. GL, NL, INLD BC, WC 1082 157.125 157.12 Intership and Ship/Shore. BCC, DFO / Canadian Coast Guard use only. GL, NL, INLD BC, WC...
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Page 55: Appendix C Phonetic Alphabet
Appendix C Phonetic alphabet To help make call letters more clearly understood, and to assist in spelling out similar sounding or unfamiliar word, radiotelephone users employ the international phonetic alphabet. ALPHA NOVEMBER BRAVO OSCAR CHARLIE PAPA DELTA QUEBEC ECHO ROMEO FOXTROT SIERRA GOLF... -
Page 56: Appendix D Prowords
Appendix D Prowords Prowords can be used to simplify and speed up radio communications. Proword Meaning ACKNOWLEDGE Have you received and understood? CONFIRM Is that correct? CORRECTION An error has been made? I SAY AGAIN I repeat (e.g. important information). I SPELL Phonetically spelling of the word. - Page 57 Index Canada ............... 50 International............44 Private (Europe) ........... 47 United States ............47 Applicable products ..........12 Weather (North America) ........49 Compatible MFDs.............13 Warranty ..............40 Contact details............40 WEEE Directive............9 Diagnostics Base station ............38 Wireless speaker ..........32 Installation multiple antennas ..........23 Base station ............38 Wireless speaker ..........32 MMSI................26...
- Page 60 Raymarine Marine House, Cartwright Drive, Fareham, Hampshire. PO15 5RJ. United Kingdom. Tel: +44 (0)1329 246 700 www.raymarine.com a brand by...
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