Dover markem-imaje SmartDate 5 Maintenance Manual page 154

SECTION 5 - TROUBLESHOOTING
5-8
Fault Message 1200- Ribbon Fault
Description The printer will stop functioning.
The ribbon has broken during calibration.
Possible
The ribbon has broken during printing.
Causes
The ribbon movement sensor is faulty.
Remove the cassette and re- web the ribbon.
Remedial
Use the diagnostic screen to check the ribbon movement
Action
sensor input signal.
Fault Message 1201- Ribbon Fault
Description The printer will stop functioning.
The ribbon has broken during calibration.
Possible
The ribbon has broken during printing.
Causes
The ribbon tension sensor is faulty.
Remove the cassette and re- web the ribbon.
Remedial
Use the diagnostic screen to check the ribbon tension
Action
sensor input signal.
Fault Message 1202 - Solenoid Fault
Description One of the print module solenoid valves is not activating.
The connector to the solenoid has become loose.
Possible
The connector or wiring is damaged.
Causes
The solenoid is damaged.
Check the solenoid by using the Manual control function to
operate it.
Remedial Check the Diagnostics screen solenoid output to see if it
Action toggles on/off
Power off the printer, remove the rear cover and manually
activate the valve by pressing the orange button.
Fault Message 1203- Carriage Overrun
The print module / shuttle carriage has hit a limit switch
Description
during the print cycle.
Possible
Broken belt.
Causes
Remedial
Remove the cassette, and check the belt.
Action
Table 5– 1: Fault Messages
SmartDate 5 06/08