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barclaycard Smartpay Hub Get Started

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Summary of Contents for barclaycard Smartpay Hub

  • Page 1 Get started with your Smartpay Hub...

  • Page 3: Table Of Contents

    Troubleshooting This pack includes everything you need to Specifications get going with your Smartpay Hub. You’ll have a base unit that you can fix to your counter and print receipts from. There’s also a detachable tablet that you can take to customers on your premises.

  • Page 4: Getting Started

    Getting started Step 1 Step 2 Connect the power supply Get up and running First of all, you’ll need to plug your base unit into There isn’t a power switch, so your base unit should a power supply. You can use either of the power turn on as soon as you plug it in.
  • Page 5 Step 3 Step 4 Grab the tablet Follow the startup guide Attach to the cradle – this will charge your tablet You’re almost there. When you turn on the tablet for while the base unit power’s on. Make sure it’s fully the first time, it’ll automatically load up the startup charged before tapping the power button to switch guide.

  • Page 6: Smartpay Hub Card Reader

    Taking Payments Barclaycard Smartpay Hub Card Reader Take contactless, Chip & PIN and mobile payments through the Smartpay Hub Card Reader. The card reader works wirelessly using Bluetooth, but also attaches to the back of the Smartpay Hub tablet, so you can take payments around your premises.

  • Page 7: Base Unit Features

    Your base unit at a glance Let’s take a closer look at the front of the unit... 1) Tablet LED Shows if the base unit’s on or off. 2) Tablet hinge You can tilt the screen angle. 3) Receipt Printer Lid The paper roll lives in here (there’s more on page 10).
  • Page 8 And here’s the back of the unit... 5) Tablet lock Keeps the tablet locked to the base unit. 6) Cable strain relief Keeps the power and connector cables in place. 7) USB ports You can use these ports to plug in barcode scanners and other extra devices (you’ll find them on page 13).

  • Page 9: Receipt Printer

    Receipt printer 12) Pinhole reset button You can use this to reboot the system (there’s more about this on page 14). 13) Indicator LEDs Show you what’s going on with the base unit and any other devices that are plugged in. 14) Pairing button Allows Bluetooth pairing between the base unit and tablet.
  • Page 10 5) With an even pressure, firmly close the printer lid until it clicks and locks shut. To order your new till roll, head to the Smartpay Hub section at pdqconsumables.com or call us on 01698 843 866...

  • Page 11: Mobile Mode

    Take payments on the go You can use your tablet to take the till directly to customers in your business premises. To remove the tablet: 1) Unlock it from the cradle. 2) Slide it upwards. You can then use the hand strap to carry it around.

  • Page 12: Desk Mount

    Mount it to your counter You can securely fix your base unit to a Bottom of base-unit countertop using the mounting bracket. There are two ways you can do it. Back of base unit You can mount using the adhesive pad: 1) Connect the power supply and any extra devices to the base unit.

  • Page 13: Smartpay Hub Accessories

    Smartpay Hub accessories Here are a few extra devices you can use alongside your Smartpay Hub. Card reader stand USB barcode scanner If you’d like your card reader to be fixed to a Connects to your base unit and allows you to quickly countertop, you can purchase the optional stand.

  • Page 14: Troubleshooting

    Troubleshooting Need to reset? Traffic-light LEDs If the base unit ever stops responding, you can There are seven LEDs in the printer compartment. safely reboot it. Here’s what all those coloured lights mean. Just open the lid of the paper roll compartment LED colour State What it means...

  • Page 15: Specifications

    • Tablet: H: 180mm x W: 300mm x D: 40mm • Reset button • Bluetooth communications button Supported devices • Diagnostic LEDs The Smartpay hub supports connection to the • Power/status LED following extra devices: • Communications LED • 12V RJ12 cash drawer •...
  • Page 16 Calls may be monitored or recorded in order to maintain high levels of security and quality of service. Barclaycard is a trading name of Barclays Bank PLC and Barclaycard International Payments Limited. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702).

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