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SERVICE MANUAL for the OVER-THE-RANGE MICROWAVE OVEN HOOD COMBINATION 1997 “E” Models March, 1997 Printed in U.S.A. LIT4322167...
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Because of the high voltage and the critical nature of the door closure system for the microwave oven, Whirlpool recommends that customers DO NOT service their own microwave oven. If you encounter problems with any Whirlpool range having a microwave feature, call your nearest authorized WHIRLPOOL Service Company for service.
WHIRLPOOL ASSUMES NO RESPONSIBILITY FOR ANY REPAIRS MADE ON OUR PRODUCTS B Y A N Y O N E O T H E R T H A N A U T H O R I Z E D WHIRLPOOL SERVICE TECHNICIANS.
WARNING TO SERVICE TECHNICIANS To avoid possible exposure to microwave ra- diation or energy, visually check the oven for damage to the door and door seal before operating the oven. Use your microwave sur- vey meter to check the amount of leakage before servicing.
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Whirlpool microwave ovens have a monitoring system designed to assure proper operation of the safety interlock systems. The interlock monitor switch will immediately cause the oven fuse to blow if the door is opened while the following combined failure exists:...
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CAUTION EQUIPMENT • Electromagnetic energy leakage monitor (NARDA 8100B, HOLADAY H1501). • 600 ml glass beaker. • Glass thermometer 100°C or 212°F. TEST On every service call, checks for microwave energy emission must be made according to the following manner. Remove the cooking rack from the oven cavity, if the microwave oven is so equipped.
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The normally-closed (N.C.) contacts of relay 4 provide a potential circuit for the Base Thermal Fuse. If the base of the oven exceeds 133˚F, the thermal fuse contacts close, and a circuit for the low-speed side of the blower motor is completed, which turns the motor on. The low-speed blower will operate until the base temperature drops below 104˚F and opens the thermal fuse contacts, and turns off.
REMOVING THE MICROWAVE OVEN & CABINET WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. IMPORTANT NOTE: Most of the microwave components can be serviced without remov- ing the unit or its cabinet.
THE PROTECTION CONTROL SYSTEM REMOVING THE OVEN DOOR WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. LIFT DOOR PINS OUT OF HINGE HOLES PINS...
REMOVING THE CONTROL PANEL WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. CONTROL PANEL BOTTOM Remove the two screws from the top of the cabinet for the vent grille and remove the grille (see the illustration on page...
REMOVING/ADJUSTING THE INTERLOCK SWITCHES WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. REMOVING A SWITCH Disconnect the electrical supply to the microwave oven. Remove the two screws from the top of the cabinet for the vent grille and remove the grille (see the illustration on page...
REMOVING THE BASE THERMAL FUSE WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. THE BASE THERMAL FUSE CLOSES AT 133˚F &...
REMOVING THE CONVECTION THERMISTOR WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. Remove the microwave oven from its mounting location (see page 2-2).
REMOVING THE CAVITY THERMAL FUSE WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. Remove the microwave oven from its mounting location (see page 2-2).
REMOVING THE CONTROL CIRCUIT BOARD & THE TURNTABLE INDICATOR CIRCUIT BOARD WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven.
REMOVING THE POWER CORD WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. Remove the microwave oven from its mounting location (see page 2-2).
REMOVING THE CONVECTION HEATING ELEMENT WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. Remove the microwave oven from its mounting location (see page 2-2).
REMOVING THE GAS SENSOR WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. SENSOR COVER MOUNTING SCREW SENSOR BOARD...
REMOVING THE TURNTABLE MOTOR WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven. From inside the oven cavity, lift the turn- table rest off the shaft of the turntable motor Remove the base plate from the micro-...
THE HIGH VOLTAGE COMPONENTS ACCESSING THE COMPONENTS The components for service in this section include the: Magnetron High Voltage Rectifier High Voltage Capacitor High Voltage Transformer The locations of the high voltage components are shown below. All of the high voltage com- ponents are accessible through the front con- trol panel cutout.
REMOVING THE HIGH VOLTAGE RECTIFIER AND THE HIGH VOLTAGE CAPACITOR WARNING Personal Injury Hazard Disconnect from the electrical supply be- fore servicing the unit. Failure to do so could result in death or electrical shock. Disconnect the electrical supply to the microwave oven.
Whirlpool microwave ovens have a monitoring system designed to assure proper operation of the safety interlock systems. The interlock monitor switch will immediately cause the oven fuse to blow if the door is opened and the primary door interlock switch and/or the secondary interlock switch contacts fail in a closed position.
There are three thermal fuses in the OTR Microwave Oven. They are: the magnetron thermal fuse, the cavity thermal fuse, and the base thermal fuse. The magnetron and cavity thermal fuses are located inside the high- voltage section of the oven. These two ther- mal fuses are normally-closed, and will open at a set temperature to disable the oven.
The gas sensor is used during the “Sensor Cook” operation of the oven. It is located above the oven and is mounted on the left side of the sensor cover. The sensor consists of two circuits housed on a small microcomputer board that is supplied with a current to keep it heated.
THE CONVECTION HEATING ELEMENT The 1400-watt convection heating element is located under the circulation pulley cover and the top plate. The heating element heats the air that is distributed into the oven cavity by the convection fan. It operates on 120 VAC and is controlled by the convection thermistor, UNCLIP ELEMENT...
PROGRAMMING CHECKS TOUCH PANEL CONTINUITY TEST Unplug the microwave oven’s power sup- ply cord. Open the oven door. Plug the power cord back into the AC receptical. You should see the following display if any of the interlock switches are closed: –...
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PROBLEM Little or no heat is produced in the oven load. Oven fuse blows when the door is opened. Oven lamp goes on with the door open, but the light goes out when the door is closed with the control on. The power source fuse blows when the door starts to open.
PROBLEM Console will not display data, or has incorrect data. Erratic console display dur- ing operation. Display continues to count down when door is open dur- ing a “Cook” cycle. O v e n o p e r a t e s w i t h o u t a “Start”...
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MAKING THE MEASUREMENTS Measuring The Oven With The Cabinet Installed MEASUREMENT NOTES: • When measuring for leakage, use the 2 " (5 cm ) spacer that is provided with the probe. • Leakage with the outer panels removed should be less than 5 mW/cm.sq . •...
COMPONENT TESTING WARNING ELECTRICAL SHOCK HAZARD DISCONNECT THE POWER SUPPLY CORD FROM THE WALL OUTLET WHEN REMOVING THE CABINET FROM THE OVEN. PROCEED WITH THE TESTS ONLY AFTER DISCHARG- ING THE HIGH VOLTAGE CAPACITOR, AND REMOVING THE WIRE LEADS FROM THE PRIMARY WINDING OF THE HIGH VOLTAGE TRANSFORMER.
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COMPONENT Switches (with wire leads re- moved). All of the switches are measured in the same manner. N.C. CONTACTS N.O. CONTACTS Temperature Probe Fan Motor (with leads discon- nected). Blower Motor (with leads dis- connected) Stirrer & Turntable Motors (with leads disconnected) TEST PROCEDURE N.O.
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COMPONENT Touch Keyboard (see below). FPC CONNECTOR (TOP) FROZEN ENTREE TURNTABLE LIGHT TEST PROCEDURE Measure the resistance between the terminal pins of the keypad (shown below) that you wish to check. For example: To measure the “CLOCK” keypad, refer to the il- lustration, and: 1.Find the first terminal number along the top bar (pin 5).
PRIMARY, MONITOR, & SECONDARY SWITCH CHECKOUT PROCEDURE NOTE: The following chart and strip circuits show the continuity and position of the door switches when the microwave oven door is open and closed. CONTINUITY TEST CHART SWITCH Disconnect the 3-pin connector CN3 from the control Primary module.
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4. BLOWER MOTOR IS ON “HIGH” 20A LINE FUSE MAGNETRON THERMAL FUSE 5. OVEN IS OFF — CAVITY TEMPERATURE IS ABOVE 133˚F BLOWER MOTOR IS ON “LOW” 20A LINE FUSE MAGNETRON THERMAL FUSE 6. COOKTOP LIGHTS ARE ON “HIGH” OR “LOW” 20A LINE FUSE MAGNETRON...
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MODEL NUMBER Temperature Sensor Probe: Type Range Scale Levels Operation Timed Override Exhaust Fan: High Manual Off Auto Off Note Automatic Turn On At 133˚F/56˚C. Cooktop Light: High Manual Off Auto Off Wattage Light Cover Size of Cover Display Indicators: Display Annunciators Display Words Microwave Cook Indication...
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MODEL NUMBER EXTERIOR FEATURES: Outside Dimensions 29-15/16" W x 16-7/16" H x 15-3/8" D Cabinet Finish Construction Bottom Finish Bottom Construction High Gauge Steel - No Embossments Control and Door Frames Cooktop Light w/Touch Control Two Lamps - 30 Watt Easy Access Power Cord Length OTHER SPECIFICATIONS: 120V, Single Phase, 60 Hz, 1500 Watts...
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MODEL NUMBER Temperature Sensor Probe: Type Range Scale Levels Operation Timed Override Exhaust Fan: High Manual Off Auto Off Note Automatic Turn On At 133˚F/56˚C. Cooktop Light: High Manual Off Auto Off Wattage Light Cover Size of Cover Display Indicators: Display Annunciators Display Words Microwave Cook Indication...
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MODEL NUMBER EXTERIOR FEATURES: Outside Dimensions 19" W x 8-9/16" H x 14-5/8" D Cabinet Finish Construction Bottom Finish Bottom Construction High Gauge Steel - No Embossments Control and Door Frames Cooktop Light w/Touch Control Two Lamps - 30 Watt Easy Access Power Cord Length OTHER SPECIFICATIONS: 120V, Single Phase, 60 Hz, 1500 Watts...
Outside the United States and Canada, a different warranty may apply. For details, please contact your authorized Whirlpool dealer. If you need service, first see the “If You Need Assistance or Service” section of the Use and Care Guide. After checking “If You Need Assistance or Service,”...