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- Page 1 TREBL with Sprint Magic Box User Guide Document issue: 1.0 Date of issue: October 2019...
- Page 2 Copyright © 2019 Harman Connected Services. All rights performance, either expressed or implied. Harman Connected Services its affiliates, directors, employees and reserved. agents shall not be held liable for any damages or losses, of Information supplied by Harman Connected Services is any nature whatsoever, arising from any use of and/or believed in good faith to be accurate and reliable, while reliance on the documents.
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Page 3: Table Of Contents
Contents About this guide ..........................5 Revision information ..........................6 Get to know your TREBL ........................7 About TREBL .............................. 8 Capabilities of the device ........................8 Security features of TREBL ........................8 Private key ............................. 9 eSIM ..............................9 Physical design ............................10 Action buttons on TREBL ........................ - Page 4 Pairing your mobile device with TREBL ..................... 37 Pairing your mobile device with TREBL ....................38 Using Alexa ............................39 Things to try with Alexa .......................... 40 Resetting your TREBL ........................41 Resetting TREBL to factory settings ....................... 42 Warnings and Cautions ........................43 Warnings and Cautions ...........................
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Page 5: About This Guide
Sprint TREBL User Guide About this guide About this guide This guide describes how to use the features of TREBL with Sprint Magic Box, hereafter referred to as TREBL. It contains the following topic: • Revision information Document Issue 1.0 Page 5 of 57... -
Page 6: Revision Information
Sprint TREBL User Guide About this guide Revision information Table 1: Revision information Document issue and date Section Description TREBL Initial User Guide Created Oct 2019 Note and Attention text Throughout this guide, there are paragraphs set off by ruled lines above and below the text. These paragraphs provide key information with two levels of importance, as shown below. -
Page 7: Get To Know Your Trebl
TREBL User Guide Get to know your TREBL Get to know your TREBL TREBL— A three-in-one device that boosts LTE data signals in your home, provides premium audio via a built-in harman/kardon speaker and provides Alexa voice assistant capabilities. This chapter contains the following section: •... -
Page 8: About Trebl
TREBL User Guide Get to know your TREBL About TREBL In a partnership between Sprint and Harman, TREBL was developed to provide new generation Magic Box capabilities for Sprint with integrated harman/kardon premium audio and Alexa capabilities. This section contains the following topics: •... -
Page 9: Private Key
TREBL User Guide Get to know your TREBL Private key Each device has a private key and associated certificate which is used to authenticate itself when initiating communications. This private key is generated in the factory, and so is the corresponding vendor certificate. This capability is necessary to support large scale plug and play deployments. -
Page 10: Physical Design
TREBL User Guide Get to know your TREBL Physical design Figure 1: TREBL HOME 4G * model 1.0 Kit includes TREBL, power supply, and Installation Manual. Frequency Band support—B41 Low (2500MHz-2570MHz) TDD 41—B41 High (2620MHz-2690MHz) TX Power • B41: 23dBm per chain (Conducted) •... -
Page 11: Action Buttons On Trebl
TREBL User Guide Get to know your TREBL Action buttons on TREBL Following action buttons appear on the TREBL device: Volume down—Press this button to decrease the volume. Mute—Press this button to mute or unmute the microphone. Alexa—Press this button to do the following: o Long press this button (for up to 6 seconds) to enable the setup mode to configure the TREBL with the TREBL application. -
Page 12: Safety Measures
TREBL User Guide Get to know your TREBL Safety measures This installation manual contains instructions and warnings that should be followed during installation and operation. Ensure you follow all operating and safety instructions while handling TREBL: • Static sensitive components inside—do not remove the lid or base. No user serviceable parts inside. -
Page 13: Unboxing And Checking The Device
TREBL User Guide Get to know your TREBL Unboxing and checking the device • Carefully unpack the TREBL from the box. • Inspect the unit for any damage and check that all the accessories are in the box. • Remove the Power Supply (included) from the packaging. •... -
Page 14: Setting Up Trebl
TREBL User Guide Setting up TREBL Setting up TREBL This section describes how to set up TREBL. It contains the following topic: • Initial set up of TREBL Document Issue 1.0 Page 14 of 57... -
Page 15: Initial Set Up Of Trebl
TREBL User Guide Setting up TREBL Initial set up of TREBL The TREBL turns on automatically when the power supply is connected to the underside of the unit. To set up the TREBL Plug the included power adapter into TREBL and then into a power outlet. TREBL performs the following: While TREBL is booting up: o Voice Guided Installation (VGI) message—Your Sprint TREBL is being activated. -
Page 16: Managing The Set Up Assistant Application
TREBL User Guide Managing the Set Up Assistant application Managing the Set Up Assistant application The Set Up Assistant application is a companion to the TREBL device that lets you easily set up all required LTE configurations. This chapter contains the following topics: •... -
Page 17: Downloading The Set Up Assistant Application
TREBL User Guide Managing the Set Up Assistant application Downloading the Set Up Assistant application This section describes the Set Up Assistant application that you will need to download on your mobile device. It contains the following topics: • Features of the application •... -
Page 18: Configuring The Trebl Device With The Application
TREBL User Guide Managing the Set Up Assistant application Configuring the TREBL device with the application You can configure the TREBL device in two ways: • Using the Sprint network—It is recommended to configure Sprint LTE using the Sprint network. •... - Page 19 TREBL User Guide Managing the Set Up Assistant application The Choose your Device screen appears. Tap the TREBL. The TREBL tutorial screens appear. Use the Skip option to exit the tutorial screens (harman/kardon, Integrate with Alexa, and Know your device). After you skip the tutorial screens, the Terms and Conditions screen appears. Please move on Step The Welcome screen appears.
- Page 20 TREBL User Guide Managing the Set Up Assistant application Tap Next. The harman/kardon screen appears. Tap Next. Document Issue 1.0 Page 20 of 57...
- Page 21 TREBL User Guide Managing the Set Up Assistant application The Integrate with Alexa screen appears. Tap Next. The Know your device screen appears that explains the available features. Tap Get Started. The Terms and Conditions screen appears. Document Issue 1.0 Page 21 of 57...
- Page 22 TREBL User Guide Managing the Set Up Assistant application Scroll through the Terms and Conditions and then tap Accept. The Connect your Sprint TREBL with your app screen appears. Tap Continue. Document Issue 1.0 Page 22 of 57...
- Page 23 TREBL User Guide Managing the Set Up Assistant application The Setup Mode On screen appears. If the Blue LED light does not appear, ensure you press the Amazon Alexa button on the Sprint TREBL device for upto 5 seconds. See Action buttons on Sprint TREBL.
- Page 24 TREBL User Guide Managing the Set Up Assistant application The following Access Request message appears. Tap Continue. The Access Request message appears. Tap OK. The Wi-Fi list of your Phone appears. Select TREBL from the list. When it is successfully connected, the message TREBL Connected appears.
- Page 25 TREBL User Guide Managing the Set Up Assistant application When TREBL is successfully installed, the message Installation complete appears. Document Issue 1.0 Page 25 of 57...
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Page 26: Switch To The Wi-Fi Network
TREBL User Guide Managing the Set Up Assistant application Switch to the Wi-Fi network If the TREBL installation fails at any point in time, you can switch to the Wi-Fi to continue the installation. The error message appears with its description. The following is an example of an error that may occur during installation: To switch to Wi-Fi network On the error message screen, tap Change Backhaul. - Page 27 TREBL User Guide Managing the Set Up Assistant application Select the required network from the list. Type the password and tap Join. You can also Change the Wi-Fi network. When it is successfully connected, the Wi-Fi Backhaul installation begins. Document Issue 1.0 Page 27 of 57...
- Page 28 TREBL User Guide Managing the Set Up Assistant application When the Sprint TREBL is successfully installed, the following message Installation complete appears. Document Issue 1.0 Page 28 of 57...
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Page 29: Using The Trebl Dashboard
TREBL User Guide Using the TREBL Dashboard Using the TREBL Dashboard The TREBL Dashboard is used to monitor the following: • Connection status of your device • Network settings • Login status of your Amazon Alexa account. This chapter contains the following section: •... -
Page 30: About The Trebl Dashboard
TREBL User Guide Using the TREBL Dashboard About the TREBL Dashboard The Dashboard appears after you install the SetUp Assistant application on your mobile device. See, Configuring the TREBL device with the application. The following TREBL Dashboard page appears: The Dashboard page shows the status of the TREBL, network settings details, and your Amazon Alexa account. -
Page 31: Viewing Sprint Trebl Menu
TREBL User Guide Using the TREBL Dashboard Viewing Sprint TREBL menu The TREBL Menu ( ) button appears on the title bar of the Sprint TREBL Dashboard. The following menu items appear on the Dashboard screen: • My Sprint TREBL shows the following information: o Serial Number o Device Name o Sprint TREBL Firmware Version... -
Page 32: Changing The Network Settings
TREBL User Guide Using the TREBL Dashboard Changing the network settings By default, TREBL will install using the Sprint LTE backhaul, but you can change the network settings from Sprint LTE to Wi-Fi backhaul. To change the network settings Tap ( ) > Network Settings, and then tap Change. Select one of the following network button: •... -
Page 33: Obtaining Technical Assistance
TREBL User Guide Using the TREBL Dashboard Tap Login. The Sign in page appears. Type your Amazon user name and password. Tap Sign in. When Amazon Alexa is successfully integrated with TREBL, the Amazon Alexa Activated page appears. Obtaining technical assistance TREBL offers a variety of technical support programs to help you keep the TREBL up and running. -
Page 34: Unpairing The Trebl
TREBL User Guide Using the TREBL Dashboard • Description of troubleshooting activities you have already performed Unpairing the TREBL You can unpair the TREBL if it stops responding or does not work properly. To unpair the TREBL > My Sprint TREBL. Tap Forget this Device The Unpair Confirmation message appears. -
Page 35: Retrieving The Trebl Logs
TREBL User Guide Using the TREBL Dashboard Retrieving the TREBL logs If your TREBL stops responding or does not work properly, you can retrieve the TREBL audio logs and share them for the technical assistance. The logs are downloaded in the zip file and are password protected. -
Page 36: Refreshing The Page
TREBL User Guide Using the TREBL Dashboard Tap Continue. The following options appear to share the zip file. Refreshing the page The Refresh button appears on the Dashboard and will work when your mobile device is within range and connected to the TREBL. It updates the page and displays the most recent events. Document Issue 1.0 Page 36 of 57... -
Page 37: Pairing Your Mobile Device With Trebl
TREBL User Guide Pairing your mobile device with TREBL Pairing your mobile device with TREBL TREBL also pairs with your mobile device using Bluetooth. After successfully connecting to TREBL, you can enjoy premium audio. This chapter contains the following topic: •... -
Page 38: Pairing Your Mobile Device With Trebl
TREBL User Guide Pairing your mobile device with TREBL Pairing your mobile device with TREBL To set up Bluetooth audio streaming, you must enable Bluetooth on TREBL before you pair with your mobile device. To pair your Mobile Phone with the Sprint TREBL On TREBL, long press the Bluetooth button for up to 5 seconds to pair with your mobile device. -
Page 39: Using Alexa
TREBL User Guide Using Alexa Using Alexa TREBL is integrated with Amazon Alexa voice assistant, which allows you to interact with your TREBL as well as enjoy Alexa features. This chapter contains the following topic: • Things to try with Alexa Document Issue 1.0 Page 39 of 57... -
Page 40: Things To Try With Alexa
TREBL User Guide Using Alexa Things to try with Alexa The following is a sample list of Amazon Alexa capabilities: • Play radio stations • Stream music from other music services • Set timers and alarms • Get customized news reports •... -
Page 41: Resetting Your Trebl
TREBL User Guide Resetting your TREBL Resetting your TREBL You can factory data reset your TREBL if it stops responding or does not work properly. This chapter contains the following topic: • Resetting TREBL to factory settings Document Issue 1.0 Page 41 of 57... -
Page 42: Resetting Trebl To Factory Settings
TREBL User Guide Resetting your TREBL Resetting TREBL to factory settings Your configuration settings are removed after you reset the TREBL to factory settings. You will need to re-configure the settings if you wish to install the TREBL again (see Configure TREBL using the Sprint network). -
Page 43: Warnings And Cautions
TREBL User Guide Warnings and Cautions Warnings and Cautions This chapter describes safety instructions and warnings that should be followed during installation, and operation. It contains the following section: • Warnings and Cautions Document Issue 1.0 Page 43 of 57... -
Page 44: Warnings And Cautions
TREBL User Guide Warnings and Cautions Warnings and Cautions It is advised that you must read all rules, warnings, and follow all operating and safety instructions provided in this section. It includes the following sections: • Human Exposure to Radio Frequencies •... -
Page 45: Uplink Information
TREBL User Guide Warnings and Cautions o The unit does not function after following the operating instructions outlined in this manual. o The product has been dropped or the housing is damaged. o Locate the serial number of the terminal and record this on your registration card for future reference. -
Page 46: Hardware Specifications
TREBL User Guide Hardware specifications Hardware specifications This chapter describes hardware specifications of TREBL. It contains the following section: • Hardware specifications • Long Term Evolution (LTE) Femto specifications • Long Term Evolution Relay specifications Document Issue 1.0 Page 46 of 57... -
Page 47: Hardware Specifications
TREBL User Guide Hardware specifications Hardware specifications Table 3 describes hardware specification of the TREBL. Table 3: TREBL hardware specifications Category Specifications • Volume down Buttons • Mute • Alexa • Bluetooth pairing • Volume Up • Hard Reset LED lights used for visual notification •... - Page 48 TREBL User Guide Hardware specifications • Weight of the box—4.5 KGs (approx.) Dimensions • Volume of the box—8.24 liters (approx.) H X W X D = 205.99 mm X 199.87 mm X 199.87 mm Antenna Magic Box will contain 15 antenna serving various purposes, details can be found in Antenna Specifications Bluetooth Bluetooth...
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Page 49: Long Term Evolution (Lte) Femto Specifications
TREBL User Guide Hardware specifications Long Term Evolution (LTE) Femto specifications Table 4 describes Long Term Evolution (LTE) specifications of the Sprint TREBL. Table 4: Sprint TREBL hardware specifications Category Specifications Chipset Info FSM9016 + FTR8930 + DDR3L1GB + AR8033 Transmit Power 2x 21dBm Max Indoor LTE Sector Tx Power Antenna Gain... - Page 50 TREBL User Guide Hardware specifications LTE Security AES Integrity Protection SNOW3G Integrity Protection IPSEC CMPv2 LTE Network Soft Frequency Reuse (SFR) / Static ICIC Planning PLMN Support (up to six) Handover Restriction List (HRL) Multi Frequency Band Indicator (MFBI) Quality of Service DSCP Marking Public Warning Public Warning System (PWS) Support...
- Page 51 TREBL User Guide Hardware specifications Antenna Gain Wi-Fi Antenna Gain: >2dBi GPS Antenna Gain: >2dBic Receiver GPS GPS Receiver as per spec X2 AP Procedure Load information over X2 Congestion Control Load based scheduling Document Issue 1.0 Page 51 of 57...
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Page 52: Long Term Evolution Relay Specifications
TREBL User Guide Hardware specifications Long Term Evolution Relay specifications Table 5 describes Long Term Evolution (LTE) specifications of the Sprint TREBL. Table 5: Long Term Evolution (LTE) Relay specifications of the Sprint TREBL Category Specifications SIM Card Standard SIM Card (3FF) for Lab and MFF2 for production Chipset Info GDM7243A + GRF7243A + QCA8337 Band Support:... - Page 53 TREBL User Guide Hardware specifications Peak UE DL DL=600 Mbit/s (CAT12) Throughput DL Transmission Mode 1-9 Transmission Mode Frame Type Frame Type 1 FDD Frame Type 2 TDD, 5ms periodicity Tx/Rx B41: 4T8R B25: 2T8R Scanning DeNB Selection and Ranking PDCL -->...
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Page 54: Appendix
TREBL User Guide Appendix Appendix This appendix includes the following sections: • Federal Communication Commission Notice • Radiation Exposure Statement • Proposition65 Warning Statement Document Issue 1.0 Page 54 of 57... -
Page 55: Federal Communication Commission Notice
TREBL User Guide Appendix Federal Communication Commission Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 56: Warning Symbols
TREBL User Guide Appendix Warning symbols The following symbols may be encountered during installation or troubleshooting. These warning symbols means danger. Bodily injury may result if you are not aware of the safety hazards involved in working with electrical equipment and radio transmitters. Familiarize yourself with standard safety practices before continuing. -
Page 57: Glossary
TREBL User Guide Glossary Glossary Table 6 describes terms used in this guide. Table 6: Glossary of terms Term Description 3GPP 3rd Generation Partnership Project, responsible for LTE Decibel. A logarithmic unit used to describe a ratio (such as power ratio in radio telecommunications) An abbreviation for the power ratio in decibels (dB) of the measured power referenced to one mill watt (mW).