Hardware of CPW90-BT Bluetooth Wireless Microphone............36 VCM34............................ 36 Hardware of MSpeaker......................37 Hardware of MSpeaker II....................... 38 LED Instructions..........................39 MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/ PVT950 LED Indicator..........................39 Power Indicator LED of VP59....................39 Camera Indicator LED of VP59....................39 LED Instructions of VCC22 Video Conferencing Camera............40 LED Instructions of CTP20.....................40...
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| Contents | iii Initialization Process Overview....................43 Running the Setup Wizard................43 Configuration Methods................44 Using Web User Interface......................... 44 Logging into the Web User Interface..................44 Configuring the Web Server Type..................45 User and Administrator Account Login...................46 Using CTP20 Touch Panel........................ 47 Using the Remote Control.........................48 Using the Virtual Remote Control..................
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Configuring H.323 Accounts....................94 H.323 Tunneling........................97 Configuring the PSTN account......................98 Configuring the Video Conference Platform Account............... 99 Registering a Yealink Cloud Account..................99 Registering a YMS Account....................101 Registering a StarLeaf Account................... 103 Logging into Zoom Cloud Platform..................104 Registering a Pexip Account....................
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| Contents | v Setting Wallpaper for VP59......................126 Enabling/Disabling the Clock for the VP59..................127 Setting the Ring Tone for the VP59....................127 Configuring Automatic Sleep Time....................127 Configuring the Display to Wake up the Sleeping Endpoint............128 Allowing Website Snapshot......................128 Setting the Screen Saver Wait Time....................129 Customizing the Local Interface for the System................
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Configure Content Sharing......................179 Configuring Camera Settings..............181 Selecting and Setting Cameras...................... 181 Viewing Camera Status........................182 Specifying the Camera Control Mode for MeetingEye 600/MeetingEye 400........183 Enabling People Counting....................... 184 Adjusting Camera Angle and Focus....................184 Adjusting the White Balance......................185 Adjusting the Exposure........................186 Configuring Auto Exposure Mode..................
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Adding Local Contacts and Conference Contacts............... 221 Importing a Local Contact List..................... 222 Exporting Local Contact List....................223 Editing Local Contacts......................223 Deleting Local Contacts......................224 Yealink Cloud Contacts........................225 Enterprise Directory.........................225 LDAP..............................225 LDAP Attributes........................226 Configuring LDAP......................... 226 Meeting Whitelist..........................229 Adding Meeting Whitelist......................
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| Contents | viii Saving History Record........................231 Adding a History Record to the Local Directory................231 Deleting History Records........................ 231 Deleting a History Record....................231 Deleting Multiple History Records..................232 Deleting All History Records....................232 Placing Calls from Call History....................... 232 Placing a Call...................
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| Contents | ix Importing BIN Files to the System..................255 Rebooting the System........................255 Resetting the SD card of MeetingEye 600/MeetingEye 400/VC200/VP59........256 Resetting the System........................256 Resetting the System via Configuration Methods..............256 Resetting the System by using Reset Button..............257 Resetting VP59 by REDIAL key...................257...
Video Conferencing System Network Deployment Solution, which describes how to deploy the network for your systems. • Yealink VCR11 Remote Control Quick Reference Guide, which describes how to use the VCR11 Remote Control. • Yealink CP960 HD IP Conference Phone Quick Reference Guide, which describes how to use CP960 conference phone.
Yealink Soundbar Quick Start Guide, which describes how to connect Soundbar to the VCS codec. • Yealink MSpeaker II Quick Start Guide, which describes how to connect MSpeaker II to the VCS codec. You can download these documentations online: http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage.
This chapter introduces the basic operation of VCS codec. Hardware Overview • LED Instructions • Powering on and off • Hardware Overview Hardware of MeetingEye 600 • Hardware of MeetingEye 400 • Hardware of VC880 Codec • Hardware of PVT980 Codec •...
• Hardware of MeetingEye 600 Yealink MeetingEye 600 is the smart video conferencing endpoint, designed for medium meeting rooms. It adopts 20MP super-wide angle lens and 10x Hybrid Zoom, providing excellent video quality with delicate details. Its dual UHD 4K video conference, AI technologies, and the auto privacy shutter allow users to experience a smarter and safer video conference.
400 delivers outstanding video quality. Its AI technologies and built-in auto privacy shutter allow users to experience a smarter and safer video conference. With 8 MEMS microphone arrays and Yealink new audio algorithms, MeetingEye 400 brings excellent audio experience in small rooms even in full-duplex mode and...
| Getting Started | 15 Port Name Description Reset Key Reset the VCS endpoint to factory defaults. DC48V Connect to the power source via a power adapter. Display Connect to a monitor for displaying video images. VC Hub/Phone • If you want to use wired sharing to present, connect this port to the PoE port on the VCH51 video conferencing hub.
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| Getting Started | 16 spilt-type structure can meet the deployment requirement of the control room which separates from a large conference room. The following introduces the corresponding ports on VC880. Port Name Description LED Indicator Indicate different status of the system. Reset Key Reset the VCS endpoint to factory defaults.
| Getting Started | 17 Port Name Description VC Hub/Camera • If you want to use wired sharing to present, connect this port to the Codec port on the VCH50 video conferencing hub/to the PoE port on the VCH51 video conferencing hub. •...
| Getting Started | 18 Port Name Description • Connect to a USB flash drive. Insert a USB flash drive for storing screenshots, recording videos or capturing packets. If you insert multiple USB flash drives to the VCS endpoint simultaneously, only the last USB flash drives you insert can be identified by the endpoint.
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Rear Panel of VC800 Codec • Front Panel of VC800 Codec The LED indicator in front of the camera indicates different camera status. Related information MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/ PVT950 LED Indicator Rear Panel of VC800 Codec Port Name Description Line Out Connect to an audio output device via an audio cable (3.5mm).
(± 40 degrees range) and support 5 x optical zoom, white balance and automatic gain. Front Panel of VC500/PVT950 Codec • Rear Panel of VC500 Codec • Front Panel of VC500/PVT950 Codec The LED indicator in front of the camera indicates different camera status. Related information MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/ PVT950 LED Indicator...
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| Getting Started | 21 Rear Panel of VC500 Codec Port Name Description • Connect to a USB flash drive. Insert a USB flash drive for storing screenshots, recording videos or capturing packets. If you insert multiple USB flash drives to the VCS endpoint simultaneously, only the last USB flash drives you insert can be identified by the endpoint.
| Getting Started | 22 Hardware of VC200 Codec Yealink VC200 is an entry-level smart video conferencing endpoint designed for small and huddle room. VC200 possesses many features, ultra HD 4K, 4 x digital zoom camera, 103° super-wide angle lens, white balance automatic gain and others.
| Getting Started | 23 Port Name Description Display Connect to a monitor for displaying video images. Security Slot Allow you to connect a universal security cable to the VCS endpoint, so you can lock the VCS endpoint down. The VCS endpoint cannot be removed when locked.
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| Getting Started | 24 Name Description Power Indicator Indicates the call status and the system status. Touch Screen Tap to select items and navigate menus. Displays the time, the date, the call and other related information.
| Getting Started | 25 Name Description MESSAGE Key Not available. HEADSET Key Toggles and indicates the headset mode. The key LED glows green when headset mode is activated. Mute Key Toggles and indicates the mute feature. The key LED glows red when the call is muted.
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| Getting Started | 26 Name Description Custom Key ① Customize the key function. You can configure this key as the Presentation key (default), the Tracking mode key, the ScreenShot key, the Mute Speaker key, or Cameral Control key. Mute Key Mute or unmute the microphone ②...
| Getting Started | 27 Name Description Volume Key Turn up/down the volume. ⑧ Hardware of VCR11 Remote Control The VCR11 remote control allows you to operate a video conferencing system, including placing calls, adjusting EQ volume, controlling the camera, navigating screens, and more. The following table introduces the keys on the remote control.
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| Getting Started | 28 Name Description Video Recording Key Start or stop recording the video and audio. Layout Key Adjust the layout during a video call. Custom Key Customize the key function. You can configure this key as the Presentation key (default), the Input key, the ScreenShot key, Mute Speaker key, or Preset key.
| Getting Started | 29 Hardware of VCC22 Video Conferencing Camera VCC22 is a video conferencing camera for VC880/VC800/PVT980. It adopts 12x optical zoom lens, supports 1080P/60 frame full HD video, has OSMO and PTZ function, and possesses professional video quality and environmental adaptability.
| Getting Started | 30 Rear Panel of VCC22 Video Conferencing Camera Port Name Description HDMI Out Connect to a monitor for displaying shared content. Camera Port Connect to a PoE switch. Reset Key Reset the camera to factory defaults. Security Slot Allow you to connect a universal security cable to VCC22, so you can lock it down.
| Getting Started | 31 Right Side of VCH50 Cable Hub Port Name Description Audio Connect to the CP960 Conference phone via the provided 0.5m network cable. Rear Panel of VCH50 Cable Hub Port Name Description MINI DP Connect to PC via Mini-DP cable for sharing contents. HDMI Connect to PC via HDMI cable for sharing contents.
PoE. Hardware of CP960 Conference Phone You can use CP960 as a microphone and a speaker when you are using MeetingEye 600/MeetingEye 400/ VC200/VC500/VC800/VC880/PVT980/PVT950 to place calls. You can also place calls, answer calls or view directory and history on the CP960.
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| Getting Started | 33 CP960 Conference Phone Name Description Three Internal Support 360- Microphones degree audio pickup at a radius of up to 6 meters. Mute Key • Indicate the status of the device and the call. • Toggle mute feature.
Related information Using CTP20 Hardware of WPP20 Wireless Presentation Pod Combining a self-built 5G Wi-Fi, WPP20, the wireless presentation pod, partners up with Yealink new- generation video conferencing system to offer high-quality wireless content sharing with just one tap.
| Getting Started | 35 Name Description Connects to the video conferencing system to obtain Wi-Fi profile. Connects to the PC for sharing content. Presentation Button Presses it to start or to stop sharing the full screen of the PC. Long presses it for 3 seconds and release it, and then choose the window you want to share.
| Getting Started | 36 Name Description Built-in Microphone Supports 360-degree audio pickup at a radius of up to 3 meters. Mute Key • Indicates call status. • Toggle mute feature. Related information Mute Indicator LED of CPE90 Wired Expansion Microphones Hardware of CPW90-BT Bluetooth Wireless Microphone The CPW90-BT is a Bluetooth wireless microphone, which can work as the audio input device of the video conferencing system.
| Getting Started | 37 Rear Panel of VCM34 Name Description Connect VCM34 to the VC Hub/Phone port on the VCS codec. Internet It is used to connect VCM34. Hardware of MSpeaker Front Panel of MSpeaker...
| Getting Started | 38 Rear Panel of MSpeaker Name Description Power Input It is used to connect MSpeaker to the power adapter. AUX In It is used to connect MSpeaker to VC800 Line Out Port as an audio input. Hardware of MSpeaker II Front Panel of MSpeaker II Rear Panel of MSpeaker II...
| Getting Started | 39 LED Instructions You can know the system status by viewing the LED light. MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/ PVT950 LED Indicator • Power Indicator LED of VP59 • Camera Indicator LED of VP59 • LED Instructions of VCC22 Video Conferencing Camera •...
| Getting Started | 40 LED Status Description Solid red There is an active video call. Slowly flashing The shutter switch is open, but the local video is disabled during a video call. The phone is powered off. The camera is not properly connected to the phone. The shutter switch is closed.
| Getting Started | 41 Mute Indicator LED of CPE90 Wired Expansion Microphones LED Status Description Solid red The CP960 conference phone is muted. Flashing red The CP960 conference phone is ringing. Solid green The CP960 conference phone is placing a call. The CP960 conference phone is in a call and unmuted.
The WPP20 cannot find or connect to the video conferencing system in 10 seconds after start-up. The WPP20 pairs to the video conferencing system successfully, but it does not detect that the Yealink Wireless Presentation Pod software is running on your Yealink Wireless Presentation Pod software is turned off. Firmware update fails.
| Running the Setup Wizard | 43 Powering off MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/ PVT950 Procedure On your VCR11 remote control, press For VCR20 Remote Control, long press 2. Select Shut down. The system shuts down immediately, and the LED on the system goes out.
Your system supports Yealink VC Cloud/Yealink Meeting Server/ StarLeaf/Zoom/Pexip/BlueJeans/EasyMeet/Videxio/Custom platform. Configuration Methods You can configure MeetingEye 600/MeetingEye 400/PVT980/PVT950/VC880/VC800/VC500 Pro/ VC500/ VC200 via the web user interface, the remote control, CTP20, or CP960. For VP59, you can configure it directly or use the web user interface.
• • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > Advanced Network > Web Server Type. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Advanced Network > Web Server Type.
• • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > System Settings > Password Reset. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Password Reset. For VP59, tap Setting > Advanced > Password Reset.
(0x20-0x7E). You can also leave the password blank. Default: “1234 ”. Using CTP20 Touch Panel After connecting CTP20 to MeetingEye 600/MeetingEye 400/PVT980/PVT950/VC880/VC800/VC500/ VC880/VC200, you can use it to configure the VCS endpoints and place calls. Related tasks Wired Connection to CTP20...
| Configuration Methods | 48 Using the Remote Control You can use the real or the virtual remote control to configure the VCS codec and place calls. You can disable the remote control if it is not needed or not available. VCR11 Remote Control is not applicable to VP59.
It is only applicable to PVT980/PVT950/VC880/ VC800/VC500/VC200. Tracking Mode: press • to configure the tracking mode. It is only applicable to MeetingEye 600/ MeetingEye 400. • Camera Control: press to go to the Camera Control page. Default: Presentation. Disabling Remote Control Keys All keys on the remote control are enabled by default.
(1 conference creator and 24 participants) and is valid for one year. You can change the demo machine to be a normal machine by importing a device type license, which you can get from Yealink technical support. After changing to a normal machine, the VCS codec supports 1 video call and 5 voice calls (1 conference creator and 6 participants).
(a conference trial. moderator and 24 participants) VC880/VC800 can share this multipoint license that you can download from Yealink official website. VC880/VC800/PVT980/PVT950 8-point video call with Period of validity: eternal. with an 8-point license...
| Traditional Deployment Methods | 52 This deployment method involves a simple setup process and creates a stable network environment. However, it is more expensive due to leased line costs. This method is often used in the head office. Intranet Deployment •...
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On your web user interface, go to Network > NAT/Firewall > NAT Configuration. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > NAT/ Firewall > NAT. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > NAT/Firewall > NAT.
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On your web user interface, go to Account > SIP Account/SIP IP Call > NAT Traversal. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > SIP IP Call > NAT Traversal. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > SIP IP Call >...
On your web user interface, go to Network > NAT/Firewall > NAT Configuration. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > NAT/ Firewall > NAT. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > NAT/Firewall > NAT.
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On your web user interface, go to Network > NAT/Firewall > STUN Config. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > NAT/ Firewall > STUN Config. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > NAT/Firewall >...
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On your web user interface, go to Account > SIP Account/SIP IP Call > NAT Traversal. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > SIP IP Call > NAT Traversal. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > SIP IP Call >...
On your web user interface, go to Account > H.323 > H.460 Active. • On your VCS, For MeetingEye 600/MeetingEye 400, go to Setting > Advanced > Account > H.323 > H.460. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > H.323 > H.460 Active.
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| Traditional Deployment Methods | 59 simply deploy your VCS in the intranet, and assign an IP address to VCS, which can be used to access the public network. After that you can place calls to the VCS in the public network via your intranet VCS. This type of deployment is simple to deploy, plug and play, and does not require complex network configuration.
VPN tunnel is established. After you configure VPN feature on the system, the system will act as a VPN client and uses the certificates to authenticate with the VPN server. OpenVPN Feature on Yealink IP Phones. For more information, refer to Related VPN Files •...
On your web user interface, go to Network > Advanced > VPN. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > Advanced Network > VPN. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Advanced Network > VPN .
On your web user interface, go to Network > LAN Configuration > Internet Port > IPv4/IPv6. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Advanced > Wired Network > IP Mode. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wired Network > IP Mode.
On your web user interface, go to Network > LAN Configuration > IPv4 Config. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > IPv4. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wired Network > IPv4.
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| Configuring Network Settings | 64 Parameter Description Configuration Method Static IP Web user interface Enable or disable the system to use manually configured network settings. Note: the default value is Off. If you change this parameter, the system will reboot to make the change take effect.
On your web user interface, go to Network > LAN Configuration > IPv6 Config. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > IPv6. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wired Network > IPv6.
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| Configuring Network Settings | 66 Parameter Description Configuration Method DHCP Enable or disable the system Web user interface to obtain network settings Endpoint from the DHCP server. CTP20 Note: the default value is On. If you change this parameter, the system will reboot to make the change take effect.
Setting the Wireless Network For VC880/VC800/VC500/PVT980/PVT950, you need to connect a WF50 Wi-Fi USB Dongle to the system for connecting to the wireless network. You can connect the MeetingEye 600/MeetingEye 400/VC200/VP59 to a wireless network directly. Connecting to the Wireless Network •...
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1. Do one of the following: • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wi-Fi. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wi-Fi. For VC200, go to More > Network > Wi-Fi.
On your web user interface, go to Network > Wi-Fi > Wi-Fi Status. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wi-Fi > Wireless Status. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wi-Fi > Wi-Fi Status.
On your web user interface, go to Network > Wireless AP > AP Config. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wi-Fi > Wireless AP > Configure AP. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wireless AP >...
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| Configuring Network Settings | 71 For VP59, tap Setting > Network & Connection > Wireless AP > Configure AP. • On your CTP20, tap > Setting > Network > Host Network > Network > Wireless AP > Configure AP. 2.
1. Do one of the following: • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wi-Fi > Wireless AP > AP Device List. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wireless AP >...
1. Do one of the following: • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wi-Fi > Wireless AP > Blacklist. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wireless AP >...
On your web user interface, go to NetworkLAN ConfigurationIPv4/IPv6. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > IPv4/ IPv4. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Wired Network >...
DHCP Option 42, Option 2 • DHCP Option 12 • Supported DHCP Option of IPv4 The following table lists the DHCP options supported by Yealink VCS in IPv4 network. Parameter DHCP Options Description Subnet Mask Specify the subnet mask of the client.
| Configuring Network Settings | 76 Parameter DHCP Options Description Vendor-Specific Information Identify the vendor-specific information. Vendor Class Identifier Identify the vendor type. TFTP Server Name Identify a TFTP server when the 'sname' field in the DHCP header has been used for DHCP options.
On your web user interface, go to Network > Advanced > LLDP. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > Advanced Network > LLDP. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Advanced •...
On your web user interface, go to Network > Advanced > VLAN > Internet Port. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > Advanced Network > VLAN . For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Advanced Network >...
• EAP-TLS (Device and CA certificates are required, password is not required) • EAP-PEAP/MSCHAPv2 (CA certificates are required) • EAP-TTLS/EAP-MSCHAPv2 (CA certificates are required) Yealink 802.1X Authentication. For more information on 802.1X authentication, refer to Configuring the 802.1x Authentication •...
On your web user interface, go to Network > Advanced > 802.1x. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > Advanced Network > 802.1 x . For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Advanced Network802.1x Mode.
| Configuring Network Settings | 81 Parameter Description Configuration Method CA Certificates Web user interface Upload the CA certificates. Note: upload the CA certificates when the 802.1x authentication mode is configured as EAP-TLS, PEAP-MSCHAPv2, or EAP- TTLS/EAP-MSCHAPv2. If you change this parameter, the system will reboot to make the change take effect.
VP59 allows you to configure the speed of Internet port and PC port. Supported Transmission Methods • Configuring Transmission Methods • Supported Transmission Methods The supported transmission methods for MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/PVT980/ PVT950 are listed below: • Auto • Full Duplex (transmit in 10Mbps, 100Mbps or 1000Mbps) •...
On your web user interface, go to Network > NAT/Firewall > Reserved Port. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > NAT/ Firewall > Reserved Port. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > NAT/Firewall >...
| Configuring Network Settings | 84 Parameter Description Configuration Method UDP Port Scope/ Configure the range of the Web user interface UDP ports. UDP Lowest Port—UDP Endpoint Highest Port Note: the default UDP port CTP20 range is from 50000 to 51000.
On your web user interface, go to Network > Advanced > QoS. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > Advanced Network > QoS. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Advanced > Advanced Network > QoS.
On your web user interface, go to Network > Advanced > MTU. • • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Network > Wired Network > Advanced Network > Network MTU (1000-1500). For VC880/VC800/VC500/PVT980/PVT950, tap MoreSetting > Advanced > Advanced Network > Network MTU (1000-1500).
| Configuring Network Settings | 87 Parameter Description Configuration Method Network MTU (1000-1500) Specify the maximum MTU Web user interface size (bytes) of data packets Endpoint sent by the system. CTP20 Note: the value can be any integer from 1000 to 1500. The default value is 1500.
Logging out of the Video Conference Platform • Setting SIP Account/SIP IP Call Yealink video conferencing system supports Session Initiation Protocol (SIP). If your server supports SIP, you can make a voice/video call using the SIP account or IP address. Configuring SIP Accounts •...
On your web user interface, go to Account > SIP Account. • • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > SIP Account. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > SIP account .
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| Configuring Account Settings | 90 Parameter Description Configuration Method Port Specify the port of the SIP Web user interface server. Endpoint Note: the default port number CTP20 is 5060. The value can be any integer from 0 to 65535. Enable Outbound Proxy Enable or disable the device Web user interface...
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| Configuring Account Settings | 91 Parameter Description Configuration Method Transport Specify the transport protocol Web user interface for transmitting the SIP Endpoint signaling. CTP20 The supported protocols are as follows: UDP—it provides the • best transmission for SIP signaling. •...
On your web user interface, go to Account > SIP IP Call. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > SIP IP Call. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > SIP IP Call.
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Default: On. If advanced security is enabled and the IP call password is configured, the third-party or Yealink old device need to use “password@IP” to call in for the SIP IP call. IP Call Password (is not Configure the password for...
• • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > H.323. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > H.323. For VP59, tap Setting > Advanced > H.323. •...
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| Configuring Account Settings | 95 Parameter Description Configuration Method H.323 Name Configure the device name Web user interface that can be identified by the Endpoint gatekeepers and gateways. CTP20 Note: the default value is blank. If two devices are registered to the same gatekeeper, they can make point-to-point calls by dialing...
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| Configuring Account Settings | 96 Parameter Description Configuration Method Port/Gatekeeper Port 1 Configure the port for the Web user interface primary gatekeeper. Endpoint Note: the default port number CTP20 is 1719. The value can be any integer from 0 to 65535. Gatekeeper IP Address 2/ Configure the IP address Web user interface...
| Configuring Account Settings | 97 Parameter Description Configuration Method Protocol Monitor Port Web user interface Configure the port of the H.323 call signaling. If you fail to place an IP call to other party via H.323 protocol, it may be caused by the ISP limiting the 1720 port, so you need modify the protocol monitor port, and...
Conference Platform > Platform Type > StarLeaf. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > H.323. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > H.323. For VP59, tap Setting > Advanced > H.323.
Custom Note: If you purchase the VC200 Custom Edition for Yealink Cloud, your endpoint can register a Yealink Cloud account only. Other Cloud platforms are unavailable on your endpoint. What’s more, you cannot register a SIP account or H.323 account, and cannot dial an IP address.
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On your web user interface, go to Account > VC Platform. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
Username/password can this feature be configured. Note: A Yealink Cloud account can be logged into 5 devices at most simultaneously. Registering a YMS Account You can use Yealink YMS account to log into Yealink Meeting Server (YMS). About this task Yealink Meeting Server Administrator Guide.
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On your web user interface, go to Account > VC Platform. • • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
On your web user interface, go to Account > VC Platform. • • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
On your web user interface, go to Account > VC Platform. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
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| Configuring Account Settings | 105 Parameter Description Configuration Method Platform Type Select Zoom. Web user interface Endpoint CTP20 Server/ The IP address or the domain Web user interface name of the Zoom server. Server Host Endpoint Default: zoomcrc.com CTP20 Transport Web user interface Specify the transport protocol...
On your web user interface, go to Account > VC Platform. • • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
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| Configuring Account Settings | 107 Parameter Description Configuration Method Server Host/Server The IP address or domain Web user interface name of the Pexip server. Endpoint Note: the default value is CTP20 blank. Port The port of the Pexip server. Web user interface Default: 0.
Default: 30 seconds. Note: Yealink VCS also allows you to register a Pexip account via the standard H.323 or SIP protocol. Setting SIP Account/SIP IP Call Setting H. 323 Account/H.323 IP For more information, refer to...
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| Configuring Account Settings | 109 Parameter Description Configuration Method Server Host/Server The IP address or the domain Web user interface name of the BlueJeans Endpoint server. CTP20 Default: bjn.vc. Transport Web user interface Specify the transport protocol for transmitting the SIP signaling.
On your web user interface, go to Account > VC Platform. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
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| Configuring Account Settings | 111 Parameter Description Configuration Method Outbound Proxy Server/ The IP address or domain Web user interface Outbound Server name of the outbound proxy Endpoint server. CTP20 Note: the default value is blank. Remember password Enable or disable Endpoint remembering password.
On your web user interface, go to Account > VC Platform. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
On your web user interface, go to Account > VC Platform. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform.
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| Configuring Account Settings | 114 Parameter Description Configuration Method Server Host/Server Web user interface The IP address or the domain name of the server. Endpoint Note: the default value is CTP20 blank. Port Configure the port of the Web user interface custom server.
Switching Platform Quickly If you use more than one video conference platforms to log in to the system, you may use Yealink YMS and Zoom or Yealink YMS and BlueJeans. You can log in to the accounts of different platforms in advance on the system and enable the quickly switch platform feature.
| Basic Settings | 116 For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > Video Conference Platform. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > Video Conference Platform > Log out. For VP59, tap Setting > Advanced > Video Conference PlatformLog out.
On your web user interface, click Language at the top of the web page. • • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Basic > Language. For VC880/VC800/VC500/VC200/PVT980/PVT950, go toMore > Setting > Basic > Language. For VP59, tap Setting > Basic > Language. •...
| Basic Settings | 118 2. Enable/disable Key Tone. Configure the Time and Date Your system can obtain the time and date from SNTP (Simple Network Time Protocol) time server automatically. You can also manually configure the time and date. Time Zone •...
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| Basic Settings | 119 Time Zone Time Zone Name Time Zone Time Zone Name -06:00 Mexico (Mexico City, +02:00 Ukraine (Kyiv, Odessa) Acapulco) -06:00 United States-Central +03:00 East Africa Time Time -05:00 Bahamas (Nassau) +03:00 Iraq (Baghdad) -05:00 Canada (Montreal, +03:00 Russia (Moscow) Ottawa, Quebec)
| Basic Settings | 120 Time Zone Time Zone Name Time Zone Time Zone Name Portugal (Lisboa, Porto, +08:00 Russia (Irkutsk, Ulan- Funchal) Ude) Spain-Canary Islands +08:45 Eucla (Las Palmas) United Kingdom +09:00 Korea (Seoul) (London) Morocco +09:00 Japan (Tokyo) +01:00 Albania (Tirane) +09:00...
• On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Basic > Date & Time. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Basic > Date & Time . For VP59, tap Setting > Basic > Date & Time.
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• On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > BasicBasic > Date & Time. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Basic > Date & Time . For VP59, tap Setting > Basic > Date & Time.
• On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Basic > Date & Time. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Basic > Date & Time . For VP59, tap Setting > Basic > Date & Time.
• On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Basic > Date & Time. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Basic > Date & Time . For VP59, tap Setting > Basic > Date & Time.
| Basic Settings | 126 Setting Screen Saver for VP59 The screen saver automatically starts after the VP59 is inactive for a specified amount of time. The VP59 uses the system's built-in screen saver by default. You can set the time the phone is idle before the screen saver starts, upload the screen saver pictures and select the screen saver you want.
On your web user interface, go to Setting > General > General Information. • On your VCS, On your MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Basic. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Basic. •...
Procedure 1. Do one of the following: • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Basic. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Basic. • On your CTP20, tap > Setting > Basic > General.
On your web user interface, go to Setting > General > General Information. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Basic > Screensaver. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Basic > Screensaver. For VP59, tap Setting > Basic > Screensaver.
| Basic Settings | 130 Parameter Description Configuration Method Hide IP Address Web user interface Enable or disable the IP address displayed on the status bar. • On—do not display the IP address. • Off—display the IP address. Default: Disabled. Hiding the Time and the Date on the Status Bar You can hide the time and the date on the status bar of your monitor.
| Basic Settings | 131 Parameter Description Configuration Method Hide UI in Idle Screen Web user interface Enables the monitor to hides the user interface when the system is idle. • On—hide the user interface. • Off—display the user interface. Default: Disabled.
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| Basic Settings | 132 Parameter Description Configuration Method Mute Icon Web user interface Enable or disable the system to hide the mute icon ( during a call. • Show- the system displays the mute icon. Hide with UI- the system •...
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| Basic Settings | 133 Parameter Description Configuration Method Site Name Web user interface Enable or disable the system to hide the site name during a call. • Show- the system displays the site name. • Hide with UI- the system displays the site name and then hide it after 5 seconds.
Do one of the following during a call: On your web user interface, go to Home > Mute. • • On your VCS, For MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/PVT950, on your remote control, press the Mute Key. For VP59, press the MUTE key on the phone.
| Basic Settings | 135 • On your CTP20, tap the Mute key. • On your CP960, tap one of the Mute keys. • On your CP960 conference phone’s touch screen, tap the Mute key. • On your CPE90 wired expansion microphones, tap the Mute key. •...
Configuring Local Storage MeetingEye 600/MeetingEye 400/VC200/VP59 allows you to store the images and recorded videos to local storage as well as the USB storage. About this task Note: The priority of local storage is lower than USB storage. When users disable USB storage, the captured screenshot and recorded files are saved on local storage automatically.
If you want to save the screenshot to USB flash drive, make sure a USB flash drive is available. If you want to save the screenshot to local storage (only applicable to MeetingEye 600/MeetingEye 400/ VC200), make sure the local storage is enabled.
If you want to record video to USB flash drive, make sure the USB flash drive is available. If you want to record the video to the local storage (only applicable to MeetingEye 600/MeetingEye 400/ VC200/VP59), make sure you enable the local storage.
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| Basic Settings | 139 Parameter Description Configuration Method Auto Recording Web user interface Enable or disable the system to start recording automatically once a call is established. • On- the system starts recording automatically once a call is established. Off- the system does not start •...
• Screen 1 Only • Screen 2 Only Default: Screen 1+2. It is not applicable to MeetingEye 600/ MeetingEye 400/VC200/VP59. Related tasks Configuring USB Storage Configuring Local Storage Basic Settings for CP960 Conference Phone Adjusting Backlight of the CP960 Conference Phone •...
When you tap or press the * key in the T9 keyboard, the default character is "*". You can configure the default character that is displayed first when you tap or press the * key. It not applicable to MeetingEye 600/ MeetingEye 400.
• Audio Output Type Model Audio Output MeetingEye 600 • Auto- selects the audio output with the highest priority. If the audio output with the highest priority is removed, the system will select the device with the second highest priority. The priority is MSpeaker II (VCH port) >...
• • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Audio. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Video & Audio > Audio Settings. For VC200, go to More > Setting > Video & Audio.
600/VC880/VC800/ VC200/PVT980 codec. USB to Line output - • the audio output device connected to the USB port on the MeetingEye 600/ MeetingEye 400/PVT980/ PVT950/VC500/VC200/ VP59 via a USB to Line output adapter. Note: the default value is Auto. If VCS Phone is set...
| Configuring the Audio Settings | 145 Audio Input Type Model Audio Input MeetingEye 600 • Auto—the system automatically selects the audio input with the highest priority. The priority is Microphone Array VCM34>VCS Phone>Bluetooth Microphone>Built-in Microphone>Line Input>USB to Line input.
• • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Audio. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Video & Audio > Audio Settings. For VC200, go to More > Setting > Video & Audio.
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Line Input- the audio input • device connected to the Line In port on the VC800 or to the RAC In port on the MeetingEye 600/ VC880/PVT980. • USB to Line input - the audio input device connected to the...
| Configuring the Audio Settings | 148 Parameter Description Configuration Method Line AEC Web user interface Enable or disable echo cancellation for line input device. On- eliminate the echo to the line • input devices. If you select an acoustic device (for example: a microphone) to be the line input, you can enable this configuration.
On your web user interface, go to Setting > Video & Audio > Audio Settings. • On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Audio. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Video & Audio > Audio Settings.
When your environment meets the following audio input and output, you can manually trigger the system to enter the EQ self adaption adjustment in the idle state. For MeetingEye 600/ MeetingEye 400/VC880/VC800/VC500/PVT980/ PVT950: When the audio output switches to HDMI or Line Output/USB Line output and you connect an audio •...
| Configuring the Audio Settings | 151 Parameter Description Configuration Method Temporal Noise Web user interface Enable or disable the Shaping(TNS) Transient Noise Suppressor (TNS). • On—it can reduce the noise volume temporarily and block the noise in the voice. •...
| Configuring the Audio Settings | 152 E1,E2,E3,E4,E5,E6,E7,E8 (you can configure up to 8 different tones which are separated by commas) En=[!][F1][+F2][+F3][+F4] /Duration Parameter explanation: • Freq: the frequency of the tone (ranges from 200Hz to 7000 Hz). If it is set to 0Hz, it means the tone is not played.
| Configuring the Audio Settings | 153 frame size and the bandwidth required for audio/video transmission. The administrator can configure the codec and its priority for the devices. Audio Codec • Video Codecs • Audio Codec The audio codec that the system uses to establish a call should be supported by the server. When placing a call, the system will offer the enabled audio codec list to the server and then use the audio codec negotiated with the called party according to the priority.
• On—different devices have different definition about audio codec byte sequence, which may lead to the audio incompatibility problems between Yealink and certain devices. You can enable this feature to solve these incompatibility problems. Default: Disabled. Video Codecs The video codecs that the system uses to establish a call should be supported by the server. When placing a call, the system will offer the enabled video codec list to the server and then use the video codec negotiated with the called party according to the priority.
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Web user interface Configure the disabled video codecs. Note: you can move the enabled codec to this field. SVC-T(it is not applicable to This feature is only applicable Web user interface MeetingEye 600/MeetingEye to H.264/H.264 video codecs. 400/VC200/VP59) Default: Disabled.
Selecting an H.265 Mode You can select VBR or CBR for the H.265 video codec according to your network bandwidth. It is only applicable to MeetingEye 600/MeetingEye 400/VC200. Procedure 1. On your web user interface, go to Account > Codec > Video Codec.
Platform Type > Zoom/Pexip/BlueJeans/EasyMeet/Custom. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > SIP IP Call. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > SIP IP Call. For VP59, tap Setting > Advanced > SIP IP Call.
| Configuring the Audio Settings | 158 Parameter Description Configuration Method DTMF Type Configure the DTMF type. Web user interface • INBAND—DTMF is transmitted in Endpoint the voice band, together with the CTP20 general RTP voice packet. RFC2833—DTMF digits are •...
1. On your web user interface, go to Setting > Call Features > Layout > Default Layout of Single Screen. For MeetingEye 600/MeetingEye 400, go to Setting > Display > Remote Session (In A Call) > Single Display. For VP59, go to Setting > Call Features > Default Layout.
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Configure the default layout of a single Sharing (it is screen when a call is established and only applicable to has no content sharing. MeetingEye 600/ • 1+N—the selected video image is MeetingEye 400) displayed in the large window and other video images are displayed in small windows.
Setting the Default Layout for Dual Single Screen When you connect two monitors to the system, you can configure the default layout for each monitor when a call is established. This feature is only applicable to MeetingEye 600. Procedure 1. On your web user interface, go to Setting > Display > Remote Session (In A Call) > Dual Display.
If the Change Layout by Content Sharing is disabled when you are presenting during a call, the current mode is not changed in other modes, but the content is enlarged and displayed on the screen. It is not applicable to MeetingEye 600/MeetingEye 400. About this task...
Procedure 1. On your web user interface, go to Setting > Call Features > Layout. For MeetingEye 600/MeetingEye 400, go to Setting > Display > Layout. For VP59, go to Setting > Call Features. 2. Configure and save the following settings:...
During a call, if you connect VCC22, all the local video streams are synthesized to one video stream, and sent to the far site. You can configure the default layout when you connect multiple cameras and set the camera you want to highlight. It is not applicable to MeetingEye 600/MeetingEye 400/VC200/VC500/ PVT950.
About this task Note: Voice activation is only applicable to PVT980/PVT950/VC880/VC800 with a multipoint license, not applicable MeetingEye 600/MeetingEye 400/VC500/VC200/VP59. Voice activation works only when the conference call has more than two participants. Procedure 1. On your web user interface, go to Setting > Built-in MCU Setting > Conference Setting.
The active speaker is fixed at the bottom-left corner, and other video images will be switched automatically. Note: The view switching is only applicable to VC880/VC800/PVT980/PVT950 system with a multipoint license. It is not applicable MeetingEye 600/MeetingEye 400/VC500/VC200/VP59. Configuring the Average Mode • Configuring 1+N Mode •...
After no PTZ operation within five seconds, the local thumbnail image disappears. Procedure 1. On your web user interface, go to Setting > Call Features > Layout. For MeetingEye 600/MeetingEye 400, go to Setting > Display > Layout. 2. Configure and save the following settings:...
| Configuring Video Settings | 168 Parameter Description Configuration Method Preview Local Web user interface Enable or disable to view the local thumbnail image by adjusting camera when there is no local screen in the current layout. On-You can view the local •...
When you connect dual display screen, you can specify the content to be displayed on the secondary monitor. It is not applicable to MeetingEye 600/MeetingEye 400/VC200/VP59. For more information about Setting the Default Layout the video image displayed on two screens when you use MeetingEye 600, refer to for Dual Single Screen Procedure 1.
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| Configuring Video Settings | 170 Parameter Description Configuration Method Output in IDLE Web user interface Specify the content to be displayed on the secondary monitor when the system is idle. • Auto—The secondary monitor displays the content in this priority: PC>Active Camera>VCS Camera>Camera N.
1. Do one of the following: • On your VCS, go to More > Setting > Basic > Display. For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Display. • On your CTP20, tap Setting > Basic > Display.
1. Do one of the following: • On your web user interface, go to Setting > Video & Audio > Output Resolution. For MeetingEye 600/MeetingEye 400, go toSetting > Display > Resolution. • On your CP960 conference phone, go to Setting > Display > Resolution.
5 meters. • The experimental access is a new feature that Yealink is exploring. It is available to users for trial use in advance, and may have unstable problems. It is not recommended as a daily function. Procedure...
Showing the local site name to the remote parties allows remote parties to better identify the site when making multi-way video calls. You can also customize the site name position, the text size, the color, and set the background color and background transparency of the text. It is not applicable to MeetingEye 600/ MeetingEye 400/VP59.
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| Configuring Video Settings | 176 Parameter Description Configuration Method Location Web user interface Configure the position where the local site name is displayed on the screens of the remote parties during a call. • Upper Left • Lower Left •...
The Yealink video conferencing system supports the standard H.239 protocol and BFCP (Binary Floor Control Protocol). The Yealink Cloud account and YMS account support dual-stream protocol by default. If you want to share contents during the call using the SIP protocol and H.323 protocol, you need to enable...
BFCP Web user interface Enable or disable the BFCP. Default: On. This feature is not applicable to Yealink StarLeaf Cloud platform. Related tasks Configuring Mix-Sending Configuring Mix-Sending During a call, the remote party may not support dual-stream protocol or fail to negotiate with the dual- stream protocol.
Configuration Method Enable 4K Enable or disable 4K for Web user interface content sharing. (it is only applicable to Default: Disabled. MeetingEye 600/MeetingEye 400) Enable 60fps Web user interface Enable or disable 60fps for content sharing. (it is only applicable to MeetingEye 600/MeetingEye Default: Disabled.
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15 fps • 30 fps • 60fps—this option appears only when you enable Enable 60fps. It is only applicable to MeetingEye 600/ MeetingEye 400. Default: 15 fps. Resolution Configure the maximum Web user interface resolution when the content is sharing.
120s and it defaults to 60s. This parameter is only available when you enable Miracast PIN. Configuring Camera Settings You can configure the following settings on MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/ VC200/PVT980/PVT950. Selecting and Setting Cameras • Viewing Camera Status •...
On your web user interface, go to Setting > Camera > Camera Info. • On your VCS, go to More > Status > Camera. • For MeetingEye 600/MeetingEye 400, go to More > Setting > System Status > Camera. • > Setting > System Status > Camera. On your CTP20, tap 2.
Specifying the Camera Control Mode for MeetingEye 600/MeetingEye 400 You can specify the camera control mode of MeetingEye 600/MeetingEye 400 as manual control, auto framing, or speaker tracking mode. When you set it as manual control mode, you can manually adjust the angle and the focal length of your camera.
| Configuring Camera Settings | 184 Enabling People Counting Through face detection, MeetingEye 600/MeetingEye 400 can count up to 30 participants. When the conference ends, you can view the maximum number of participants, the conference type, the conference start and end time on the web user interface. You can export the conference record to your PC.
• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera > White Balance. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera > White Balance. For VC200, go to More > Setting > Video & Audio > White Balance Mode.
• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera > Exposure. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera > Exposure. For VC200, go to More > Setting > Video & Audio > Exposure.
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Default: 50 Hz. Gain Limit Specify the value. Web user interface Note: the valid value is 1 Endpoint to 15. For VC880/VC800/ CTP20 VC500/VC200/PVT980/ PVT950, the default value is 4; for MeetingEye 600/ MeetingEye 400, the default value is 15.
• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera > Exposure. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera > Exposure. For VC200, go to More > Setting > Video & Audio > Exposure.
Note: the valid value is 1 to 15. For Endpoint MeetingEye 400/VC880/VC800/VC500/ CTP20 VC200/PVT980/PVT950, the default value is 2; for MeetingEye 600, the default value is 6. WDR/Wide Off or Specify the WDR. The value Web user interface Dynamic Range...
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• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera > Exposure. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera > Exposure. For VC200, go to More > Setting > Video & Audio > Exposure.
• On your VCS: For MeetingEye 600, go to More > Setting > Basic > Camera > Exposure. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera > Exposure. For VC200, go to More > Setting > Video & Audio > Exposure.
• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera > Exposure. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera > Exposure. For VC200, go to More > Setting > Video & Audio > Exposure.
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Web user interface Note: the value is from 0 to 14. For Endpoint MeetingEye 400/VC880/VC800/VC500/ CTP20 VC200/PVT980/PVT950, the default value is 6; for MeetingEye 600, the default value is 9. Flicker Configure the value of camera flicker Web user interface frequency.
| Configuring Camera Settings | 194 Configuring the Mode of WDR-Auto WDR-auto mode is not applicable to MeetingEye 600/MeetingEye 400/VC200. Procedure 1. Do one of the following: • On your web user interface, go to Setting > Camera > Exposure.
• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera > Graphics. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera Setting > Graphics. For VC200, go to More > Setting > Video & Audio > Graphics.
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Contrast Configure the contrast of the Web user interface camera's image. Endpoint Note: the value is from 0 CTP20 to 100. For VC880/VC800/ VC500/VC200/PVT980/ PVT950, the default value is 49; for MeetingEye 600/ MeetingEye 400, the default value is 50.
• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera > Other. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera > Other. For VC200, go to More > Setting > Video & Audio > Other.
On your web user interface, go to Setting > Camera > Focus. • On your VCS: For MeetingEye 600, go to More > Setting > Basic > Camera. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Camera. • On your CTP20, tap >...
3. Click any number to configure the camera presets. You can add, modify, and delete the preset. Note: For more information about configuring presets via CP960 conference phone, CTP20 Yealink Full HD Video Conferencing System User Guide. It is not or the remote control, refer to the applicable to MeetingEye 600/MeetingEye 400/VP59.
| Configuring Camera Settings | 200 To allow the far-end system to control your camera, meet the following conditions: • Enable the protocol of camera control. • Enable the feature of far control near camera (it is not applicable to VP59). Note: Note that during a call, you can use your VP59 to control the far-end camera, but the far-end cannot control the camera of your VP59.
On your web user interface, go to Setting > Video & Audio > Far Control Near Camera. • On your VCS, go to More > Setting > Video & Audio. • For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Camera. • > Setting > Basic > Camera. On your CTP20, tap 2.
3. Confirm the action. Configuring Virtual Meeting Room Yealink video conferencing system can act as a virtual meeting room, so that other devices can dial the system to join a meeting. Your system supports the following two conference types: regular mode conference room and virtual meeting room.
You can also configure the third-party virtual meeting room to make multi-party video calls. Note: If you log into the Yealink VC Cloud Management Service, the conference may be managed via the Yealink VC Cloud Management Service only, you cannot configure it on your system.
| Configuring Virtual Meeting Room | 204 Parameter Description Configuration Method Virtual Meeting Room Web user interface Enable or disable the system 1Meeting Password to configure a password for virtual meeting room1. Default: Disabled. Web user interface Virtual Meeting Room Configure the password for 1Password virtual meeting room 1.
| Configuring Virtual Meeting Room | 205 Note: When you import an 8 or 16-way multipoint license to the VC800/VC880/PVT980, virtual meeting room 1 provides additional 5 voice calls. Procedure 1. On your web user interface, go to Setting > Built-in MCU Setting > Conference Setting. 2.
About this task If you do not register a Cloud account, or you only register a Yealink Cloud account or YMS account, you can configure a third-party VMR (StarLeaf/Zoom/BlueJeans/Pexip/EasyMeet/Videxio Platform) in advance, so that you can quickly join a VMR without registering a third-party Cloud account.
It only works when you do not log into a Cloud platform, or you only register a Yealink Cloud account/YMS account. You can see the configured third-party VMR from the drop-down menu of Call type on the Home page of the web user interface or the Dial screen on the monitor.
On your VCS, go to More > Setting > Call Features. • For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Call Features. For VP59, go to Setting > Call Setting. 2. Configure and save the following settings:...
That is, once the dialed number differs from the call type with the highest priority you are using, you cannot place a call. Example 1. System A is registered with a Yealink Cloud account and a SIP account. 2. Select the call type automatically. Dial the number. •...
| Configuring Call Settings | 210 Priority of Call Types • Configuring the Account Polling • Priority of Call Types In the dialing screen, if you select the call type automatically, the system will select a call type according to the following priority: •...
The contact interface displays all contact groups by default, including all Cloud contacts/YMS contacts (if you log in to a YMS or Yealink Cloud accounts), local contacts, and LDAP contacts. If the contact is not commonly used, you can choose to hide the contact list. You can also set the default contact tab based on frequently used contacts so that when you select a contact, you can locate the corresponding contact list to find the desired contact quickly.
Web user interface displayed by default when you enter the contact interface. Note: If you have logged in to a YMS or a Yealink Cloud account, the default value is Enterprise. Otherwise, the default value is Local. Configuring Additional Audio Call If you enable this feature, when the number of video calls reaches the limit (except for 24-way video calls) in the call, additional 5 users can still place audio calls to join the call.
Selecting the Multi-Party Resources If you are during a P2P call, you can invite a third party using its own capacity (built-in MCU) or the server VMR to initiate a conference. It is not applicable to MeetingEye 600/MeetingEye 400. About this task...
On your web user interface, go to Setting > Call Features. • • For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Call Feature. For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Call Features. 2. Configure and save the following settings: Parameter Description...
| Configuring Call Settings | 215 Regular expression Description It can be used as a separator within the bracket. Example: “[2,5,8]” would match the number ”2”, “5” or “8”. The square bracket "[]" can be used as a placeholder for a single character which matches any of a set of characters.
| Configuring Call Settings | 216 Configuring Search Source List in Dialing Procedure 1. On your web user interface, go to Directory > Setting > Search Source List In Dialing. Select the desired list from the Disabled column and click 3.
| Configuring Call Settings | 217 Parameter Description Configuration Method Ringback Timeout(30-240) Configure the ringback time Web user interface (seconds). Note: the valid value is from 30 to 240 and the default value is 180. If it is set to 180, the call will be hung up automatically if the remote party does not answer the call within 180s.
On your VCS, For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Call Feature. For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Call Features. • On your CP960 conference phone, swipe down from the top of the screen to enter the control center.
• On your VCS, For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Call Feature. For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Call Features. • On your CTP20, tap > Setting > Basic > Call Features.
• On your VCS: For VC880/VC800/VC500/VC200/PVT980/PVT950, on your remote control, press the OK key to open Talk Menu and select DND. For MeetingEye 600/MeetingEye 400, go to More > DND. > DND. For VP59, tap • On your CP960 Conference Phone, go to More > DND.
Adding Local Contacts and Conference Contacts A conference contact consists of one or more local contacts. You can establish a conference quickly by calling the conference contact. It is not applicable to MeetingEye 600/MeetingEye 400/VC500/VC200/ VP59. Adding a Local Contact •...
| Managing the Directory | 222 Adding Conference Contacts You can add 100 conference contacts at most. About this task Note: Adding Conference contact is only applicable to VC880/VC800/PVT980/PVT950 system with a multipoint license. It is not applicable VC200/ to MeetingEye 400/VC500/VC200/VP59. Procedure 1.
| Managing the Directory | 223 Parameter Description Configuration Method Delete Old Contacts Web user interface It will delete all existing local contacts while importing the contact list. • Check—delete the old contacts. • Uncheck—do not delete the old contacts. Ignore This column will not be Web user interface...
| Managing the Directory | 224 Select Edit. For VP59, go to Dial > Local. beside the desired contact. • On your CP960 conference phone, tap Directory. beside the desired contact. 2. Edit the contact information. Deleting Local Contacts You can delete a contact, multiple contacts or all contacts in your local directory. Deleting Multiple Local Contacts •...
The enterprise directory appears only when you log into the Yealink Meeting Server. The enterprise directory includes all YMS contacts which are created and managed by your enterprise administrator. Note that only the enterprise administrator can add, edit and delete YMS contacts on the Yealink Meeting Server.
| Managing the Directory | 226 LDAP Attributes • Configuring LDAP • LDAP Attributes The following table lists the most common attributes used to configure the LDAP lookup on systems. Abbreviation Name Description givenName First name commonName LDAP attribute is made up from given name joined to surname.
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| Managing the Directory | 227 Parameter Description Configuration Method LDAP TLS Mode Web user interface Configure the connection mode between the LDAP server and the system. • LDAP—Unencrypted connection between LDAP server and the system (port 389 is used by default).
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Description Configuration Method LDAP Base Web user interface Configure the root path of the LDAP search base. Example: cn=manager,dc=yealink,dc=cn Max.Hits Web user interface Configure the maximum number of search results returned by the LDAP server. Valid Value: 1 to 32000, default value: 50.
| Managing the Directory | 229 Parameter Description Configuration Method Match Incoming Call Web user interface Enable or disable the system to match caller numbers with LDAP contacts. If the match is successful, the system will display the caller name when receiving an incoming call.
| Managing the Call Log | 230 Deleting the Meeting Whitelist Procedure 1. On your web user interface, go to Directory > Meeting Whitelist. 2. Click Delete beside the desired whitelist. It prompts whether you are sure to delete the whitelist. 3.
On your web user interface, go to Setting > Call Features. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Call Features. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Call Feature. 2. Enable/disable History Record.
On your VCS, For MeetingEye 600/MeetingEye 400, go to Dial > Dial. If you register a Yealink Cloud account or YMS account, go to New Meeting > Dial. Select the desired call record and dial it out. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to Dial > History.
Video Call or Voice Call. On your CTP20, tap Dial > History. • If you register a Yealink Cloud account or YMS account, go to New Meeting > History. Select the desired call type and call record, and dial it out. Placing a Call You can use your system just like a regular phone to place calls in numerous ways.
• On your CTP20, tap Dial > Dial. If you register a Yealink Cloud account or YMS account, go to New Meeting > Dial. Tap Auto and select the desired call type from the drop-down menu. Enter the number and dial.
| Configuring the Security Features | 235 Collaboration Data Security Control By default, WPP20 and CTP20 connection via wireless need to authenticate first when receiving shared content or initiating receiving whiteboard. It can prevent other people from using WPP20 or CTP20 outside the conference room to obtain shared content or whiteboard annotations via wireless connection.
| Configuring the Security Features | 236 Configuring the Auto Logout Time The system will log out of the web user interface automatically after being inactive for a period of time. You need to re-enter the login credentials to login. You can change the auto logo time. Procedure 1.
On your web user interface, go to Account > SIP Account/SIP IP Call. • • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > Account > SIP Account/ SIP IP Call. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Advanced > SIP Account/ SIP IP Call.
DNS NAPTR and SRV request to find the service type and the port if no server port is given. Note: • Yealink Cloud Platform and StarLeaf Cloud platform cannot be configured. • The default value of the Zoom/Pexip/BlueJeans/ Videxio/Custom Cloud platform/SIP IP call is TCP.
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| Configuring the Security Features | 239 Default Certificates: The system has 36 built-in trusted certificates. • Custom Certificates: You can upload up to 10 trusted certificates with the size no more than 5M to the • system. The format of the CA certificates must be .pem, .cer, .crt and .der. Procedure 1.
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10 CA certificates. Default Certificates List • Default Certificates List The following introduces 36 most common used CA Certificates built in Yealink video conferencing system. • VeriSign Class 3 Public Primary Certification Authority - G5 • GeoTrust Universal CA •...
Class 4 Public Primary Certification Authority - G2 Note: The most common used CA Certificates are built in Yealink phones. Due to memory constraints, we cannot ensure a complete set of certificates. If there is no the desired certificate in the above list, contact your distributor for the desired one.
| Configuring the Security Features | 242 Parameter Description Configuration Method Device Certificates Web user interface Specify the type of the server certificates for the system to send for TLS authentication. • Default Certificates Custom Certificates • Note: the default value is Default Certificates.
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| Configuring the Security Features | 243 m=audio 11780 RTP/SAVP 0 8 18 9 101 a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:NzFlNTUwZDk2OGVlOTc3YzNkYTkwZWVkMTM1YWFj a=crypto:2 AES_CM_128_HMAC_SHA1_32 inline:NzkyM2FjNzQ2ZDgxYjg0MzQwMGVmMGUxMzdmNWFm a=crypto:3 F8_128_HMAC_SHA1_80 inline:NDliMWIzZGE1ZTAwZjA5ZGFhNjQ5YmEANTMzYzA0 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:9 G722/8000 a=fmtp:101 0-15 a=rtpmap:101 telephone-event/8000 a=ptime:20 a=sendrecv The callee receives the INVITE message with the RTP encryption algorithm, and then answers the call by replying the 200 OK message which carries the negotiated RTP encryption algorithm.
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| Configuring the Security Features | 244 On your web user interface, go to Account > SIP Account/SIP IP Call. • 2. Configure and save the following settings: Parameter Description Configuration Method SRTP Web user interface Specify the SRTP type. The supported types are as follows: Disabled—the SRTP...
| Configuring the Security Features | 245 Parameter Description Configuration Method H.235 Web user interface Configure the H.235 encryption. The supported types are as follows: • Disabled—the H.235 encryption feature is disabled in the H.323 call. Optional—the call parties • in an H.323 call will negotiate whether to use the H.235 encryption...
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| Configuring the Security Features | 246 Parameter Description Configuration Method Abnormal Call Answering Web user interface Specify the account type for answering abnormal SIP incoming calls. The supported types are as follows: Disabled—reject the • abnormal SIP incoming calls. •...
LAN Connection: Make sure the Yealink video conferencing system and the control system are in the same network segment. If you use this mode to control the system, TCP protocol is recommended. To establish a connection, the control system needs to know the IP address and TCP port of the Yealink video conferencing system.
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• • 38400 • 115200 Note: Default: 115200 It must be the same rate for the control system and Yealink video conferencing system. Data Bits Web user interface Configure the data bits. • • Note: Default: 8 It must be...
HDMI by using only one remote control. The users can use a remote control to control all the devices connected by HDMI. MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/PVT980/PVT950 supports the CEC feature by default. Make sure that you connect a monitor CEC supported to the system and enable the CEC feature on the monitor.
Using WPP20 Wireless Presentation Pod For VC880/VC800/VC500/PVT980/PVT950, you can pair with up to 5 WPP20s for content sharing at the same time. However, for MeetingEye 600/MeetingEye 400/VC200/VP59, only 1 WPP20 can be supported. Yealink WPP20 Wireless Presentation Pod Quick Start Guide.
| Accessories with Your System | 251 On your CP960 conference phone, tap Camera > The current control camera. • • On your CTP20, tap 2. Select the desired camera and then adjust the angle and the focus. Adjusting the Multi-Camera Layout During a Call During a call, all video streams captured from the connected cameras are synthesized to one video stream, and then sent to the far site.
• • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Audio > Wireless Microphone > Add Wireless Microphone. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Video & Audio > Wireless Microphone > Add Wireless Microphone.
| Accessories with Your System | 253 • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Basic > Audio > Wireless Microphone. For VC880/VC800/VC500/VC200/PVT980/PVT950, go to More > Setting > Video & Audio > Wireless Microphone and select the desired wireless microphone.
Using Multiple CTP20s for Collaboration In a meeting room, you can use multiple CTP20s for whiteboard collaboration or presentation. Up to 4 CTP20s can be connected to MeetingEye 600/MeetingEye 400/PVT980/PVT950/VC880/VC800/VC500 simultaneously, and only 1 CTP20 can be connected to VC200.
1. Do one of the following: • On your web user interface, go to Setting > Upgrade > Reboot. • On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > System Settings > Reboot & Reset > Reboot.
• On your VCS, For MeetingEye 600/MeetingEye 400, go to More > Setting > Advanced > System Settings > Reboot & Reset > Reset Built-in Setting Card. For VC200, go to MoreSetting > Advanced > Reboot & Reset > Reset Built-in SD Card.
| System Maintenance | 257 It prompts whether or not you are sure to reset. 2. Confirm the action. Resetting the System by using Reset Button You can use the Reset button to reset the system. No Reset Key on VP59. Procedure On your video conferencing system or the VCC22 video conferencing camera, using tiny object (for example, the paper clip) to press and hold the reset button for 15 seconds until the monitor turns black.
| System Maintenance | 258 Parameter Description Configuration Method Local Log Web user interface Specify the local log level. 0-system is unusable 1-action must be taken immediately 2-critical condition 3-error conditions 4-warning conditions 5-normal but significant condition 6-informational Note: the default value is 6.
3. In the USB Auto Exporting Syslog field, select On. 4. Click Confirm. A folder named yealink.debug appears in your USB flash drive, which includes the log files. Note: The severity level of the exported Module Log will not be greater than the local Log Level. For example: If you set Local Log Level to 3 and set Talk log Level to 6, the exported Talk log Level will still be 3 in your exported local log.
| System Maintenance | 261 Parameter Description Configuration Method Syslog Level Web user interface Specify the level of syslog information that displayed in the syslog. 0-system is unusable 1-action must be taken immediately 2-critical condition 3-error conditions 4-warning conditions 5-normal but significant condition 6-informational Note: the default value is 6.
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| System Maintenance | 262 Capturing the Packets in Normal Way • Capturing the Packets in Enhanced Way You can capture more packets in enhanced way than normal mode. Procedure 1. On your web user interface, go to Setting > Configuration. 2.
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| System Maintenance | 263 Parameter Description Configuration Method Pcap Filter Type Web user interface Configure the filter type of the packet to capture. The supported types are as follows: • Custom—Customize the packet filter string. • SIP or H245 or H225— Capture SIP, H245 and H225 packets.
2. Long press on VCR11 or the Mute Key on VCR20 for 5 seconds to stop capturing packets. The packets are saved in the yealink.debug folder on your USB flash drive. Related tasks Configuring USB Storage Capturing the Packets via Ethernet Software Connect the Internet ports of your system and your computer to the same HUB, and then use Ethernet software to capture the signal traffic.
| System Maintenance | 265 System Firmware The newly released firmware version may add new features. Therefore, Yealink recommends you to update the latest firmware. Note: The firmware versions of all released devices need to match each other. If you upgrade the VCS endpoint running V40 or older versions (for example, X.32.0.40, X.32.10.40, or X.32.0.35) to...
| System Maintenance | 266 Upgrading the Firmware You can upgrade firmware for the system and accessories at the same time. Accessories that have not uploaded firmware will not be upgraded. About this task Note: Do not close and refresh the browser when the system is upgrading firmware via web user interface.
| Troubleshooting | 267 Parameter Description Configuration Method Period of validity/Period Indicates the validity period Web user interface of the imported multipoint Endpoint license. CP960 Conference Phone • Unsupported CTP20 • X~Y Available • Eternal Note: Upgrading the system or performing a factory reset will not affect the imported multipoint license. If you import a trial multipoint license to the system and the license has not expired, and then you import a permanent multipoint license to the system, the trial multipoint license will be overwritten.
| Troubleshooting | 268 Audio Issues • Video Issues • Placing a Test Call • System Diagnostics • System Status • Viewing Call Statistics • General Issues Symptom Reason Solution Your system does not respond The remote control battery is Replace batteries.
| Troubleshooting | 269 Symptom Reason Solution Unsuitable monitor parameters. You can decrease the monitor’s sharpness, brightness, and contrast settings if they are set to their maximum values. Call Issues Symptom Reason Solution You cannot receive calls. The network is unavailable. Contact the network administrator.
| Troubleshooting | 270 Symptom Reason Solution Contact the far site. Your monitor prompts: Call Fail Busy Here. • Far site rejects your SIP call. • Far site does not answer your SIP call. • Far site has reached maximum sessions when you place a SIP call.
| Troubleshooting | 271 Symptom Reason Solution Dust and debris may cause the Do not use any kind of liquid or audio quality. aerosol cleaner on the phone. A soft, slightly damp cloth should be sufficient to clean the top surface of the phone if necessary.
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| Troubleshooting | 272 Symptom Reason Solution Unsuitable camera parameters. Adjust the camera parameters, such as the brightness and the white balance. High-intensity indoor light or Avoid those situations. direct sunlight on the camera. You cannot share content. PC is not connected. Connect a PC to your system.
When you finish installing and deploying the video conferencing system, you can call the Yealink Demo site (117.28.251.50 or 117.28.234.45) to test your setup. If you fail to establish a call with Yealink Demo site, contact your network administrator to check whether or not the intranet works.
• On your VCS: For MeetingEye 600/MeetingEye 400, go to More > Setting > Diagnose > Trace Route. For VC880/VC800/VC500/PVT980/PVT950, go to More > Setting > Diagnose > Trace Route. For VC200, go to More > Diagnose > Trace Route.
| Troubleshooting | 275 2. Select Start. 3. Optional: You can also track other IP addresses. 4. Select Stop. System Status You might need to provide system information, such as network settings and firmware for technical support. System Status List •...
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| Troubleshooting | 276 Parameter Description Method IPv4 • Internet Port Type Web user interface • Internet IP Address Remote control • Subnet Mask CP960 Conference Phone • Gateway • DNS server CTP20 Touch Panel Network Common • NAT Public IP Address/ Web user interface Public IP Address Endpoint...
For MeetingEye 600/MeetingEye 400/VC880/VC800/VC500/VC200/PVT980/PVT950, select Home. Position your mouse pointer over the desired far site, and click • On your VCS: For MeetingEye 600/MeetingEye 400, , on your remote control, press the OK key to open Talk Menu and go to More > Call Statistics.
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| Troubleshooting | 278 For VC880/VC800/VC500/VC200/PVT980/PVT950, on your remote control, press the OK key to open Talk Menu, select Call Statistics, and then press the navigation key to select the desired call party. For VP59, tap Call Statistics. On your CP960 conference phone, go to More > Statistics. •...
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