Troubleshooting - MDHearing OHM User Manual

Troubleshooting

Intermittent or
distorted sound
Turn OHM on
Adjust volume
Charge OHM
Use dehumidifier
Clean ear canal
Clean tubing/tip
Change tubing/tip
For more detailed troubleshooting tips, see the following pages.
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Issue:
Feedback/ Weak or
whistling no sound
Sound is distorted or intermittent.
• Trapped moisture may be distorting
the sound. Consider using a hearing
aid dehumidifier overnight.
• Lower the volume.
• Turn OHM off. Charge until blue light
turns green and turn OHM back on.
For optimal performance, tubing and tips should be replaced every three
(3) months. To order replacements and additional cleaning accessories,
visit www.MDHearingAmp.com or call 800-823-9819.
• Remove tubing from OHM body
(see page 14) and rotate volume dial
to four (4). If it whistles, your OHM is
working and wax or debris may be
blocking the sound.
• Clean tubing/tip (see page 11) and
ear canal. Replace tubing/tip if they
appear worn.
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