Hard Disk Problem - Inspur NF5280M5 Operation And Maintenance Manual

Uncorrectable ECC warning
of memory

5.4.3 Hard disk problem

For hard disk-related failures, please diagnose according to the following symptoms.
Table 5.6 Hard Disk Related Fault Diagnosis and Treatment
Fault symptom
Indicators is red for a single
hard drive;
Single or partial hard drives
are not recognized in the
RAID card.
All hard disks are not
recognized in the RAID
card.
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2. Check whether the memory installing location meets the
configuration rules.

Yes, move to step 3.

No, reinstall the memory according to the
configuration rules.
3. Check if the BMC generates Correctable ECC.

Yes, replace the failed memory.

No, move to step 4.
4.
Check whether the memory slot is abnormal, and if so, replace the
motherboard.
1． Install the fault memory to another channel slot and use the pressure
measuring tool to verify.

If the fault symptom follows the memory, replace the
memory module.

If the fault occurs in the same memory slot, check the
memory slot, if there is obvious damage, and replace
the motherboard or memory board.
2． Check the CPU slot to which the memory belongs for bent pins.

Yes, replace the motherboard.

No, move to step 3.
3．
Replace the CPU.
Processing steps
1. The unrecognized hard drive is swapped with other hard drives and
cross-checked to determine whether the problem is on the hard
drive.

If the problem follows the hard drive, it is
recommended to replace the hard drive.

If the problem follows the slot, check whether all
SAS ports on the hard drive backplane are properly
connected to SAS cables.

Otherwise, move to step 2
2.
Replace RAID card, SAS cable and hard drive backplane in turn.
1. Verify that the power supply cable and hard drive are properly
installed
2.
Otherwise, replace RAID card, SAS cable and hard drive backplane
in turn.
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NF5280M5
Failure Maintenance Manual
17