Troubleshooting - Devine M-Mic USB W User Manual

Problem
Microphone does not
work (on computer,
tablet, etc.)
Microphone does not
work on a different
device
Lots of (self)noise
Lots of unwanted
plosives/sound
Microphone keeps
The information in this user manual is subject to change at any time without notice.
Version: Date of creation and author's initials:
1.0 05-07-2017 RV

Troubleshooting

Possible cause
Device is not recognised
USB cable not connected
properly
Volume too low or
microphone is muted
The device is not connected
to a suitable device.
The microphone is
positioned too far from the
audio source, or the volume
of the source is too low.
Sounds are too loud or
unfiltered
Wind or ambient noise
Unstable positioning
Solution
Make sure the device is working
correctly in the system manager. If
not, try removing the device (or the
software if available) and
reconnecting it, or try plugging it into
a different USB port.
Make sure both ends of the USB
cable are connected properly and
securely and/or try a different USB
cable. If none of these solutions
work, please contact your dealer.
Check the volume settings to ensure
the volume is set to the correct level
and make sure the microphone isn't
muted in your software.
This microphone functions with
devices that function as a USB host,
such as a computer, tablet, or mobile
device. Connecting the microphone
to any USB port will not always have
the desired result.
Place the microphone as close to
the audio source as possible to it
can capture the sound as clearly and
loudly as possible so you won't have
to amplify the audio during or after
recording. This will keep unwanted
(self)noise to a minimum.
Hard sounds like the P, T, K, S and F
can produce plosives. Use a pop
filter (not included) to reduce this
effect.
Use a windscreen (not included) to
prevent the sounds of wind or
background noise from being
captured.
Make sure the microphone is
Revision date and author's initials: -