Johnson Controls CK721-A Upgrade Manual
  1. Manuals
  2. Brands
  3. Johnson Controls Manuals
  4. Controller
  5. CK721-A
  6. Upgrade manual

Johnson Controls CK721-A Upgrade Manual

Network controller, factory field upgrade
Hide thumbs Also See for CK721-A:
Table of Contents

Advertisement

Quick Links

Download this manual
CK721-A
Network Controller
Factory Field Upgrade
Version 3.0, August 2010
24-10025-59 Revision –

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the CK721-A and is the answer not in the manual?

Questions and answers

Related Manuals for Johnson Controls CK721-A

Summary of Contents for Johnson Controls CK721-A

  • Page 1 CK721-A Network Controller Factory Field Upgrade Version 3.0, August 2010 24-10025-59 Revision –...
  • Page 2 All Rights Reserved (805) 522-5555 www.johnsoncontrols.com No part of this document may be reproduced without the prior permission of Johnson Controls, Inc. These instructions are supplemental. Often they are supplemental to other manufacturer’s documentation. Never discard other manufacturer’s documentation. Publications from Johnson Controls, Inc.

  • Page 3: System Requirements

    This document describes how to factory field upgrade the CK721-A controller firmware to Release 3.0. This is the only supported method for upgrading CK721-A controllers in the field when a P2000 host update has failed and the controller constantly reboots (the controller does not come back online with the host).

  • Page 4: Cable Wiring

    Use of other terminal emulation programs may differ. Cable Wiring Null Modem Cable The null modem cable provides an RS-232 serial connection from the CK721-A RS232C A port to the computer’s COM port. Connector 1 Pinout Connector 2 Pinout TX = Transmit...

  • Page 5: Ethernet Straight-Through Cable

    Factory Field Upgrade Manual CK721-A Version 3.0 Ethernet Straight-through Cable The Ethernet straight-through cable provides an network connection from the CK721-A Ethernet port to the computer’s network port via a hub or switch. Connector 1 Pinout Connector 2 Pinout 1 TX+ 1 RX+...
  • Page 6 PC C ONFIGURATION Once you have properly connected the PC to the CK721-A controller, you are ready to configure the PC. Configuring the PC consists of the following steps: Copying and running the CK721-A Version 3.0 self-extracting archive file (see ...
  • Page 7 Factory Field Upgrade Manual CK721-A Version 3.0  To Copy and Run the CK721-A Version 3.0 Self-Extracting Archive File: 1. Copy the CK721a_Factory_FieldUpdate_FW_3.0.exe file to the PC’s C:\ directory. 2. Double-click the archive file. The WinZip Self-Extractor dialog box appears.
  • Page 8 6. Verify that the following Subnet mask appears: 255.255.255.0 7. Click OK. 8. Windows XP Users: Click Close. Windows 2000 Users: Click OK. 24-10025-59 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2010 Johnson Controls, Inc.
  • Page 9 COM1 or COM2 port, depending on the COM port you are using. Click OK. 6. From the menu bar, select Setup>Serial Port. 24-10025-59 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2010 Johnson Controls, Inc.
  • Page 10 9. On the Tera Term: Window setup dialog box, change the number of Scroll buffer lines to 10,000 and click OK. 10. From the menu bar, select Setup>Save setup. 24-10025-59 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2010 Johnson Controls, Inc.
  • Page 11 3.0 I IRMWARE ERSION NSTALLATION Once you set up the PC and Tera Term pro, you are ready to install the CK721-A Version 3.0 firmware. MPORTANT If the firmware upgrade fails, the CK721-A controller will not be operational until the firmware can be successfully installed. This poses a high security risk to the building and its occupants.
  • Page 12 Factory Field Upgrade Manual  To install the CK721-A Version 3.0 firmware: 1. Launch Tera Term Pro to establish a Telnet login session to the CK721-A controller. 2. Cycle power to the CK721-A by unplugging the power connector and then re-plugging it into the CK721-A power port (see Figure 1 on page 3).
  • Page 13 7. Enter one of the following commands and press <Enter>: (if PC is connected to CK721-A via COM 1) load1.bat (if PC is connected to CK721-A via COM 2) load2.bat 24-10025-59 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2010 Johnson Controls, Inc.
  • Page 14 A Percent Complete message appears. 8. When the load1.bat or load2.bat procedure is completed, launch Tera Term Pro soon after to establish a serial port session to the CK721-A controller. 9. Using the previously opened DOS window, type the following command and press <Enter>:...
  • Page 15 Factory Field Upgrade Manual CK721-A Version 3.0 10. Transfer the CK721-A Firmware Update files to the CK721-A by entering the following command and pressing <Enter>: step2a 11. In the Tera Term Pro window, at the prompt enter: cd /ramdisk 12. In the Tera Term Pro window, at the prompt enter: ls -la 24-10025-59 Rev.
  • Page 16 Then, start over by rebooting the CK721-A controller and downloading the CK721-A firmware installer image files (see “To install the CK721-A Version 3.0 firmware:” on page 10). 13. Using the Tera Term Pro window, invoke the CK721-A Firmware Installer script. At the prompt, enter: sh step2b.sh 24-10025-59 Rev.
  • Page 17 Factory Field Upgrade Manual CK721-A Version 3.0 14. The final logging of the CK721-A firmware installation actions appears in the Tera Term Pro window. Verify that you see the same data as shown below. When the firmware installation process is completed, the CK721-A will reboot and a Login prompt will appear on Tera Term Pro window.

  • Page 18: Troubleshooting

    ONTROLLER ONFIGURATION ETTINGS Use Tera Term Pro to configure the upgraded CK721-A controllers for operation. You must configure each controller before connecting it to the Johnson Controls Security Management System (SMS). When preparing a CK721-A for operation, you must: Enter the IP address of the CK721-A ...
  • Page 19 Johnson Controls SMS. Once each controller has been configured for operation, reconnect each controller to the SMS host. For details on preparing a CK721-A controller for operation and connecting to the host, refer to the CK721-A Network Controller Installation and Operation Manual.
  • Page 20 CK721-A Version 3.0 Factory Field Upgrade Manual 24-10025-59 Rev. – This document contains confidential and proprietary information of Johnson Controls, Inc. © 2010 Johnson Controls, Inc.

Table of Contents