Troubleshooting
For a comprehensive walkthrough of your product and support visit support.BISSELL.com.
This guide has everything you need to get ready for first use, including setting up, using and
maintaining your machine, but online you'll find additional resources like tips and troubleshooting,
videos, product registration, parts, and more.
Problem
Possible Cause
Filter is dirty.
Vacuum
There is a clog in the vacuum.
won't pick
up dirt
Dirt Tank is not seated correctly.
Dirt Tank is full.
Filter is missing or dirty.
Dirt is
escaping
from the
There is a clog in the vacuum.
vacuum
Wrong power mode is being used.
Brush Roll
Brush Roll has lodged debris or
doesn't
other entanglements, keeping the
rotate
brush from rotating.
WARNING
electrical outlet before performing maintenance or troubleshooting.
Warranty
2-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691
for complete warranty information.
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To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
But wait, there's more!
INFO
Remedies
Remove and rinse the filters. Allow enough time
to dry properly before reinserting.
Remove the foot and Extension Wand from
the Hand Vacuum. Check for debris buildup or
clogs in each of these sections. Clear any debris
or clogs before reassembling.
Remove the tank and reseat properly.
Empty the tank.
Check to see if the filter is in place. Clean if
necessary.
Remove the foot and Extension Wand from
the Hand Vacuum. Check for debris buildup or
clogs in each of these sections. Clear any debris
or clogs before reassembling.
Make sure switch is pushed all the way to
Carpet Cleaning mode.
Unplug to reset brush motor, checking for and
removing debris before turning ON. If problem
persists, disconnect foot, remove bottom cover
and clear debris & suction path.
VIDEOS
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Printed in China. Part Number 1622266 02/20 RevB
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