Rath Command Center Installation & Operation Manual
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Rath Command Center Installation & Operation Manual

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Installation & Operations Manual
Command Center
N56W24720 N. Corporate Circle
Sussex, WI 53089
RP8500PBXG
Made in the USA
Ver. 5
800-451-1460
www.rathcommunications.com
3 Year Warranty
10/19

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  • Page 1 Installation & Operations Manual Command Center N56W24720 N. Corporate Circle Sussex, WI 53089 RP8500PBXG Made in the USA Ver. 5 800-451-1460 www.rathcommunications.com 3 Year Warranty 10/19...

  • Page 2: Table Of Contents

    Thank you for purchasing a RATH Command Center. We are the largest Emergency Communication ® Manufacturer in North America and have been in business for over 35 years. We take great pride in our products, service, and support. Our Emergency Products are of the highest quality.

  • Page 3: Items Needed

    Items Needed Included: Not Included: • Command Center Phone (will be mounted in a cabinet • Minimum 22 or 24 AWG twisted, shielded cable or include a desk mount stand for desk mount) • 120vac power • Distribution Module • Multimeter •...

  • Page 4: Installation Steps

    Plug the phone line cord provided with the Command Center into the female RJ11 jack on the biscuit jack. Plug the other end of the phone line cord into the input port on the back of the Command Center.

  • Page 5: Distribution Module Wiring

    • The first card installed will always be: • Port 1: (01-04) Connection for 4 Emergency Phones (SLT) • Port 2: (05-06) Connection for 2 Telco Lines (TWT) • Port 3: (07-08) Connection for up to 2 Command Center Phones (DKP) 2004 Card 1...
  • Page 6 • S01-S_ is the port used for connecting Emergency Phones • TD (1-2)(3-4) with a dot under the D is the port used for connecting Command Center Phone(s) • TD (1-2)(3-4) with a dot under the T is the port used for outside Telco Line •...

  • Page 7: Sub-Master Phones

    Sub-Master Phones A RATH® Command Center System comes with a single base station phone. It can accommodate one additional base station phone which connects to the second DKP port on the first card. If your system includes more than two additional base station phones, there will be an additional card of just DKP ports.

  • Page 8: Machine Room Phones

    Note: Phones for elevator installations are not pre-programmed. The system can be programmed to dial an outside number if the call is not answered at the Command Center (optional). To do this, perform the following steps at the Command Center: 1.

  • Page 9: Emergency Phone Programming

    Answering Call at Command Center: 1. Lift the handset to answer the first incoming call. The Command Center must ring before the call can be answered. 2. If multiple calls are coming in, press the red LED light next to the desired call (this will place the original call on hold).

  • Page 10: Troubleshooting

    • Verify call forwarding has been set up on the Command Center. • Verify the Command Center can place a call out by lifting the handset, dialing 9, then a phone number. If a message shows up on the Command Center screen saying, “All Trunks Busy”, the system does not have an active phone line connected to it.

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