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Dec 31, 20 13 Release notes describe the enhancements, changes, bug fixes, and known issues for a particular release or build of Citrix NetScaler software. T he NetScaler SDX release notes are covered as a part of NetScaler release notes.
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Lights Out Management port, so that you have management access to the appliance even if your network goes down. T he Citrix NetScaler SDX appliance is a multi-tenant platform on which you can provision and manage multiple virtual instances of NetScaler.
XenServer and supplemental packs, then you must download the images for XenServer and supplemental packs from the Citrix NetScaler SDX Download page. Make sure to check the Citrix NetScaler SDX download page for the recommended hot fixes applicable for the Management Service version.
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2. On the Login page, in User Name and Password, type the user name and password of the Management Service. T he default user name and password are nsroot and nsroot. However, Citrix recommends that you change the password after initial configuration. For information about changing the nsroot password, see...
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To access the console of Management Service or XenServer, navigate to Configuration > System, and under Console Access, click Management Service or XenServer link. Note: Console access is not supported by the Internet Explorer browser. Citrix recommends using the console access feature through Management Service HT T PS sessions only.
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Lights Out Management port, so that you have management access to the appliance even if your network goes down. T he Citrix NetScaler SDX appliance is a multi-tenant platform on which you can provision and manage multiple virtual instances of NetScaler.
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Jan 28 , 20 11 Citrix NetScaler field replaceable units (FRU) are NetScaler components that can be quickly and easily removed from the appliance and replaced by the user or a technician at the user's site. T he FRUs in a NetScaler appliance can include DC or AC power supplies, and solid-state or hard-disk drives, and a direct attach cable (DAC).
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T he disable alarm button is functional only when the appliance has two power supplies. Replacing a DC Power Supply Citrix NetScaler SDX platforms can accommodate two power supplies, except the SDX 22040/22060/22080/22100/22120 and SDX 24100/24150 platforms which can accommodate four power supplies. All NetScaler appliances function properly with a single power supply, except the SDX 22040/22060/22080/22100/22120 and SDX 24100/24150 platforms which need two power supplies for proper operation.
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Important: When you insert the drive, make sure that the Citrix product label is at the right. Figure 6. Inserting the Replacement Solid-State Drive After you replace one of the SSDs, the configuration on the other SSD in the mirrored SSD is copied to the replacement...
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Important: When you insert the drive, make sure that the Citrix product label is at the top if the drive is inserted horizontally, or at the right if the drive is inserted vertically.
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(SFP+ transceivers and fiber optic cables.) T he transceiver with DAC is hot-swappable. You can insert and remove the transceiver with the attached cable without shutting down the appliance. T he Citrix NetScaler appliance supports only passive DAC.
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T he various NetScaler hardware platforms offer a wide range of features, communication ports, and processing capacities. All platforms have multicore processors. T he Citrix NetScaler SDX appliance is a multi-tenant platform on which you can provision and manage multiple virtual instances of NetScaler.
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Jan 21, 20 14 T he Citrix NetScaler models SDX 8015, SDX 8400, and SDX 8600 are 1U appliances. Each model has one quad-core processor (8 cores with hyper-threading) and 32 gigabytes (GB) of memory. T he SDX 8015/8400/8600 appliances are...
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SFP+ ports numbered 10/1 and 10/2 on the bottom row from left to right. T he following figure shows the back panel of the SDX 8015/8400/8600 appliance. Figure 3. Citrix NetScaler SDX 8015/8400/8600 appliance, back panel T he following components are visible on the back panel of the SDX 8015/8400/8600 appliance: 256 GB removable solid-state drive, which is used to store the NetScaler software and the user data.
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16500,SDX 18500, andSDX 20500 Oct 25, 20 13 T he Citrix NetScaler models SDX 11500/13500/14500/16500/18500/20500 are 2U appliances. Each model has two 6-core processors for a total of 12 physical cores (24 cores with hyper-threading), and 48 gigabytes (GB) of memory.
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SDX 11540, and SDX 11542 Mar 14 , 20 14 T he Citrix NetScaler models SDX 11515/11520/11530/11540/11542 are 2U appliances. Each model has two 6-core processors for a total of 12 physical cores (24 cores with hyper-threading), and 48 gigabytes (GB) of memory.
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21500 Oct 25, 20 13 T he Citrix NetScaler models SDX 17500/19500/21500 are 2U appliances. Each model has two 6-core processors and 48 gigabytes (GB) of memory. T he following figure shows the front panel of the SDX 17500/19500/21500 appliance.
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Oct 25, 20 13 T he Citrix NetScaler models SDX 17550, SDX 19550, SDX 20550, and SDX 21550 are 2U appliances. Each model has two 6- core processors for a total of 12 physical cores (24 cores with hyper-threading), and 96 gigabytes (GB) of memory.
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SDX 22100, and SDX 22120 Oct 25, 20 13 T he Citrix NetScaler SDX 22040/22060/22080/22100/22120 are 2U appliances. Each model has two 8-core processors (32 cores with hyper-threading) and 256 gigabytes (GB) of memory. T he SDX 22040/22060/22080/22100/22120 appliances are...
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SDX 22040/22060/22080/22100/22120 (24x10G SFP+). T wenty-four 10G SFP+ ports. T he following figure shows the back panel of the SDX 22040/22060/22080/22100/22120 appliances. Figure 3. Citrix NetScaler SDX 22040/22060/22080/22100/22120, back panel T he following components are visible on the back panel of the SDX 22040/22060/22080/22100/22120 appliance: Non-maskable interrupt (NMI) Button, used at the request of T echnical Support to initiate a core dump.
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Oct 25, 20 13 T he Citrix NetScaler SDX 24100/24150 are 2U appliances. Each model has two 8-core processors (32 cores with hyper- threading) and 256 gigabytes (GB) of memory. T he SDX 24100/24150 appliances are available in the twelve 1G SFP ports and twenty-four 10G SFP+ ports (12x1G SFP + 24x10G SFP+) configuration.
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T he following figure shows the front panel of the SDX 14020/14030/14040/14060/14080/ 14100 ( 16x10G SFP+) appliance. Figure 1. Citrix NetScaler SDX 14 020/14 030/14 04 0/14 060/14 080/14 100 ( 16x10G SFP+), f ront panel T he NetScaler SDX 14020/14030/14040/14060/14080/14100 appliances have the following ports: RS232 serial Console Port.
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14 136:2002 standard. One standard 4-post rail kit Note: If the kit that you received does not fit your rack, contact your Citrix sales representative to order the appropriate kit. In addition to the items included in the box with your new appliance, you will need the following items to complete the installation and initial configuration process.
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At minimum, four Ethernet connections per rack unit. Space requirements One empty rack unit for the Citrix NetScaler SDX 8015/8400/8600, and two consecutive empty rack units for all other appliance models. Note: You can order the following rail kits separately.
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An assembly consists of an inner rail and a rack rail. T he supplied rail kit is 28 inches long (38 inches extended). Contact your Citrix sales representative to order a 23-inch (33 inches https://docs.citrix.com...
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T he following figure illustrates the steps involved in mounting the Citrix NetScaler SDX appliance to a rack. To remove the inner rails from the rail assembly 1.
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Caution: NetScaler appliances do not support 1G SFP transceivers from vendors other than Citrix Systems. Attempting to install third-party 1G SFP transceivers on your NetScaler appliance voids the warranty.
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10G SFP+ transceivers, the speed is also autonegotiated. Caution: NetScaler appliances do not support 10G SFP+ transceivers provided by vendors other than Citrix Systems. Attempting to install third-party 10G SFP+ transceivers on your NetScaler appliance voids the warranty.
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Service user interface from any computer that is on the same network as the new SDX appliance. If you do not have a computer on the same network, use the serial console to perform the initial configuration of the SDX appliance. Citrix recommends that, as soon as you complete the initial configuration, you change the root-user password.
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Changing the Password of the Def ault User Account T he default user account provides complete access to all features of the Citrix NetScaler SDX appliance. T herefore, to preserve security, the nsroot account should be used only when necessary, and only individuals whose duties require full access should know the password for the nsroot account.
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T he LOM Support Matrix shows the LOM firmware versions shipped with the various platforms, along with the recommended versions, and the earliest NetScaler software versions that support both the shipped and the recommended LOM firmware versions. T he latest available LOM package can be found on the Citrix downloads website under Firmware Upgrade.
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Jan 31, 20 11 Citrix recommends using HT T PS to access the LOM GUI. To use HT T PS, you must replace the default SSL certificate with one from a trusted certificate authority and upload a private key to the LOM GUI.
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XenServer, then the NetScaler instances (if necessary). Citrix recommends using the latest version of XenServer supported on the corresponding version of the Management Service. Also, make sure you apply the latest versions of the Supplemental Packs and Hotfixes. See the...
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You can upload the XenServer hotfix files from a client computer to the SDX appliance. You can also download the hotfix files to a local computer as a backup. Important: Citrix recommends that you make a backup before applying a XenServer hotfix. Apply only the hotfix that is available in the NetScaler download page.
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SDX appliance, and then upgrading the NetScaler instance. You have to upload the NetScaler software images to the SDX appliance before upgrading the NetScaler instances. Citrix recommends that you upload the latest documentation file along with the image file. You can also download the image and documentation files to a local computer as a backup.
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Changing the Password of the Default User Account T he default user account provides complete access to all features of the Citrix NetScaler SDX appliance. T herefore, to preserve security, the nsroot account should be used only when necessary, and only individuals whose duties require full access should know the password for the nsroot account.
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Updated: 2014-08-24 T he default user account provides complete access to all features of the Citrix NetScaler SDX appliance. T herefore, to preserve security, the nsroot account should be used only when necessary, and only individuals whose duties require full access should know the password for the nsroot account.
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5. Physically remove the defective drive from the slot. 6. Insert the new Citrix verified SSD in the slot from where you removed the defective SSD. 7. In the Management Service, nagivate to Configuration > System > RAID. T he new SSD is listed in the Physical Drives section.
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1. On the back of the SDX appliance, insert the two blank SSDs of same capacity in slot numbers 5 and 6. You can add the SSDs in a running system. Note: Make sure that the SSDs are Citrix certified. 2. In the Management Service, navigate to Configuration > System > RAID and click the Physical Drives tab. You can see the SSDs that you added.
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If both the SSDs that form a RAID1 pair fail, you must first delete the NetScaler VPX instances hosted on the storage repository associated with the failed SSDs, delete the logical drive, replace both the failed SSDs with new Citrix certified SSDs, and create the logical drive again.
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Use Hardware Serial Number— T he software internally fetches the serial number of your appliance and uses this number to allocate your license(s) from the licensing portal. Use License Activation Code— Citrix emails the LAC for the license that you purchased. Enter the LAC in the text box.
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Call Home feature on NetScaler instances from the Management Service user interface. Note: T he NetScaler instance has to be registered with the Citrix T echnical Support server before Call Home can upload the system data to the server when predefined error conditions occur on the appliance. Enabling the Call Home feature on the NetScaler instance initiates the registration process.
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Generating a Tar Archive f or Technical Support You can use the Technical Support option to generate a tar archive of data and statistics for submission to Citrix technical support. T his tar can be generated for the Management Service or the XenServer, or for both at the same time. You can then download the file to your local system and send it to Citrix technical support.
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To restore the configuration data on an SDX appliance, the Management Service selects the latest NetScaler .XVA image to provision the NetScaler instances. Citrix recommends that you store only the version of the NetScaler .XVA image that you require to reprovision the NetScaler instances. If you store multiple .XVA images, the Management Service might provision a NetScaler instance by using an image that is different from the one that you require.
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Before performing a factory reset, back up all the data stored on the appliance, including the settings of all the NetScaler instances provisioned on the appliance. Citrix recommends that you store the files outside the appliance. Performing a factory reset terminates all current client sessions with the Management Service, so you have to log back on to the Management Service for any additional configuration tasks.
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VPX instance, select the NSVLAN option. Citrix recommends the default setting— NSVLAN not selected. You cannot change this setting after you have provisioned the NetScaler instance.
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Note: For a high availability setup (active-active or active-standby), Citrix recommends that you configure the two NetScaler instances on different SDX appliances. Make sure that the instances in the setup have identical resources, such as CPU, memory, interfaces, packets per second (PPS), and throughput.
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T o set up a cluster, you must understand NetScaler clustering. For more information, see Clustering. For clusters that have NetScaler instances across SDX appliances, Citrix recommends that you use NetScaler instances from three SDX appliances. T his ensures that the cluster criteria of a minimum of (n/2 +1) nodes is always satisfied.
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T agged. Note: Citrix recommends that you select Tagged for all interfaces assigned to instances in L2 mode. Note that if you select tagged, you cannot receive untagged packets on that interface. If you have selected Tagged for an interface assigned to an instance, log on to that instance and configure a 802.1q VLAN to receive packets on that interface.
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Solid State Drive (SSD). T he Citrix NetScaler models SDX 8400 and SDX 8600 are 1U appliances. Each model has one quad-core processor (8 cores with hyper-threading) and 32 gigabytes (GB) of memory. T he SDX 8400/8600 appliances are available in two port...
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You can convert a NetScaler MPX appliance to a NetScaler SDX appliance by upgrading the software through a new Solid State Drive (SSD) and a new Hard Disk Drive (HDD). Citrix supplies a field conversion kit to migrate a NetScaler MPX appliance to a NetScaler SDX appliance.
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2. Run the following command from the command line interface of the appliance to display the serial number: show hardware T he serial number might be helpful in the event that you want to contact Citrix Technical Support. Example > show hardware...
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Copy this file to another computer for future reference. T he output of the command might be helpful in the event that you want to contact Citrix T echnical Support. 8. At the NetScaler command line interface, switch to the shell prompt. T ype: shell 9.
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2. Verify that the replacement solid-state drive (SSD) is the one required for your NetScaler model. T he Citrix label is on the top of the solid-state drive, which is pre-populated with a new version of BIOS and a recent build of the required Service VM software.
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19. Locate the solid-state drive on the back panel of the appliance, as shown in the following figure: 20. Verify that the replacement solid-state drive is the one required for your NetScaler model. T he Citrix label is on the top of the solid-state drive, which is pre-populated with a new version of BIOS and a recent build of the required Service VM software.
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Note: After the conversion is complete, the LCD display might display CITRIX/NetScaler SDX. If so, you must switch off the appliance through the Service VM so that, after you power the appliance back on, it displays Citrix NSSDX- 8200 or Citrix NSSDX-8200 10G. On the Service VM configuration page, in the System section, click the Shut Down Appliance link.
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You can convert a NetScaler MPX appliance to a NetScaler SDX appliance by upgrading the software through a new Solid State Drive (SSD). Citrix supplies a field conversion kit to migrate a NetScaler MPX appliance to a NetScaler SDX appliance.
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T he serial number might be helpful in the event that you want to contact Citrix Technical Support. Example > show hardware Platform: NSMPX-14000 12*CPU+16*IX+2*E1K+2*CVM N3 250101 Manufactured on: 10/2/2015 CPU: 2600MHZ Host Id: 234913926 Serial no: JSW4UCKKM5 Encoded serial no: JSW4UCKKM5 Done >...
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3. Verify that the replacement solid-state drives (SSDs) are the ones required for your NetScaler model. T he conversion requires minimum of four SSDs. T he Citrix label is on the top of one of the solid-state drives, which is pre-populated with a new version of BIOS and a recent build of the required NetScaler SDX Management Service.
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You can convert a NetScaler MPX appliance to a NetScaler SDX appliance by upgrading the software through a new Solid State Drive (SSD). Citrix supplies a field conversion kit to migrate a NetScaler MPX appliance to a NetScaler SDX appliance.
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2. Run the following command from the command line interface of the appliance to display the serial number: show hardware T he serial number might be helpful in the event that you want to contact Citrix Technical Support. 3. Run the following command to display the status of the active 10G interfaces: show interface 4.
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3. Verify that the replacement solid-state drives (SSDs) are the ones required for your NetScaler model. T he conversion requires minimum of four SSDs. T he Citrix label is on the top of one of the solid-state drives, which is pre- populated with a new version of BIOS and a recent build of the required NetScaler SDX Management Service.
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Websense Protector provides monitoring and blocking capabilities, preventing data loss and leaks of sensitive information. BlueCat DNS/DHCP Server delivers DNS and DHCP for your network. PaloAlto VM-Series on Citrix NetScaler SDX enables consolidation of advanced security and ADC capabilities on a single platform, for secure, reliable access to applications by businesses, business units, and service-provider customers.
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Jan 31, 20 11 BlueCat DNS/DHCP Server™ is a software solution that can be hosted on the Citrix NetScaler SDX platform to deliver reliable, scalable and secure DNS and DHCP core network services without requiring additional management costs or data center space.
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ADC capabilities on a single platform, for secure, reliable access to applications by businesses, business units, and service-provider customers. T he combination of VM-Series on Citrix NetScaler SDX also provides a complete, validated, security and ADC solution for Citrix XenApp and XenDesktop deployments.
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NITRO API Jun 0 3, 20 14 T he Citrix NetScaler SDX NIT RO protocol allows you to configure and monitor the NetScaler SDX appliance programmatically. NIT RO exposes its functionality through Representational State Transfer (REST ) interfaces. T herefore, NIT RO applications can be developed in any programming language.
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Each of these packages or namespaces contain a class named <resource_type> that provides the APIs to configure the resource. For example, the NetScaler resource has the com.citrix.sdx.nitro.resource.config.ns package or namespace. A resource class provides APIs to perform other operations such as creating a resource, retrieving resource details and statistics, updating a resource, deleting resources, and performing bulk operations on resources.
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T he error message field provides a brief explanation and the nature of the failure. All exceptions in the execution of NIT RO APIs are caught by the com.citrix.sdx.nitro.exception.nitro_exception class. To get information about the exception, you can use the getErrorCode() method.
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Each of these packages or namespaces contain a class named <resource_type> that provides the APIs to configure the resource. For example, the NetScaler resource has the com.citrix.sdx.nitro.resource.config.ns package or namespace. A resource class provides APIs to perform other operations such as creating a resource, retrieving resources and resource properties, updating a resource, deleting resources, and performing bulk operations on resources.
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T he error message field provides a brief explanation and the nature of the failure. All exceptions in the execution of NIT RO APIs are caught by the com.citrix.sdx.nitro.exception.nitro_exception class. To get information about the exception, you can use the getErrorCode() method.
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