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Troubleshooting
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Summary of Contents for Western Digital My Book Mirror Edition
- Page 1 My Book ® Mirror Edition ™ User Manual...
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Page 2: Table Of Contents
Table of Contents WD Service and Support ..... . .1 Registering Your WD Product ....... . 2 Getting Started . - Page 3 Turning Off/Disconnecting the Device ..21 Auto-off..........21 ™...
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Page 4: Wd Service And Support
Malaysia +800 6008 6008/1 800 88 1908/ +65 62430496 Philippines 1 800 1441 0159 Singapore +800 6008 6008/+800 608 6008/ +65 62430496 Taiwan +800 6008 6008/+65 62430496 WD SERVICE AND SUPPORT – 1 MY BOOK MIRROR EDITION USER MANUAL https://... -
Page 5: Getting Started
Outside the U.S., visit support.wdc.com. ® ™ Mirror Edition . This user manual provides AC adapter (U.S.-only)* My Book Mirror Edition Global AC adapter configurations* MY BOOK MIRROR EDITION USER MANUAL USB cable GETTING STARTED – 2... -
Page 6: Compatibility
Serial Number: Model Number: Purchase Date: System and Software Notes: ® Macintosh • Available USB port • OS X 10.4.11+ ® • Mac OS X 10.5.2+ MY BOOK MIRROR EDITION USER MANUAL GETTING STARTED – 3... -
Page 7: Precautions
To avoid overheating, do not block air slots on the underside, top, or rear of the enclosure. Do not stack any objects on top of the device that may block ventilation. MY BOOK MIRROR EDITION USER MANUAL GETTING STARTED – 4... -
Page 8: About Your Wd Drive
The capacity gauge is enabled only through installation of WD Drive Manager, which must be installed on each system to which the device is connected. The capacity gauge is updated automatically as the drive is used. MY BOOK MIRROR EDITION USER MANUAL Drive State... -
Page 9: Interfaces
For drive security, this device is equipped with a Kensington Security Slot, which supports a standard Kensington security cable (sold separately). For more information on the Kensington Security Slot and available products, visit www.kensington.com. MY BOOK MIRROR EDITION USER MANUAL Power button/ Safe Shutdown ™... -
Page 10: Software
MY BOOK MIRROR EDITION USER MANUAL Software In addition to WD Drive Manager, this WD product is shipped with the following bonus software. WD Anywhere ™ Backup is an easy, one-time setup, backup application that allows you to preserve your data files with around-the-clock protection. Features include multiple destination backup and simple, intuitive file recovery. -
Page 11: Setting Up
Note: If Windows prompts for additional drivers, allow it to perform its search. Note: To change the format of the device to RAID 0, follow the instructions in “WD RAID Manager for Windows” on page 13. MY BOOK MIRROR EDITION ™ and also installs WD RAID Manager. -
Page 12: Macintosh
5. Double-click the WDDriveManager.dmg icon. 6. Double-click the WD Drive Manager Installer icon. 7. Click Install. WD Drive Manager enables the capacity gauge and Safe Shutdown ™ and also installs WD RAID Manager. MY BOOK MIRROR EDITION USER MANUAL SETTING UP – 9... - Page 13 14. The unit will power up and mount to the system, and WD Drive Manager will appear in the status menu. click the WD Drive Manager menu extra icon and point to WD My Book. Click Launch WD RAID Manager. MY BOOK MIRROR EDITION USER MANUAL SETTING UP – 10...
- Page 14 17. As standard precaution, the system prompts you for an administrator’s name and password to authenticate your action. Enter this information and click OK. The device is now installed and ready to use. MY BOOK MIRROR EDITION USER MANUAL SETTING UP – 11...
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Page 15: Wd Drive Manager Status
Blue Blue flashing Blue Red flashing Windows Condition icon color Meaning Green Healthy Yellow RAID 1 degraded Yellow RAID 1 rebuilding See WD Drive Manager Status for details MY BOOK MIRROR EDITION USER MANUAL WD DRIVE MANAGER STATUS – 12... -
Page 16: Wd Raid Manager For Windows
WD My Book. Click WD RAID Manager. Configuring RAID My Book Mirror Edition is preformatted as a single Windows NTFS partition and is pre-configured for RAID 1 (Mirrored) mode for data protection which dedicates half the capacity to mirror the data in both drives A and B. This product also supports RAID 0 (Striped) mode for maximum capacity and accelerated performance. -
Page 17: Raid Troubleshooting
MY BOOK MIRROR EDITION USER MANUAL 3. Enter the confirmation number provided, then click Yes. When prompted again, click Yes to confirm. 4. Click Close when finished. You can also use the context menu in WD RAID Manager to run Windows Disk Management Tool, perform NTFS quick format, or change the RAID configuration. - Page 18 The array configuration is Rebuilding valid, but one slot is being rebuilt from the other slot. Neither slot contains a valid array configuration. MY BOOK MIRROR EDITION USER MANUAL User Action None Both slots have valid array configurations, but they do not...
- Page 19 Good Initialization failed to complete. Rejected The slot contains an HDD that does not meet the unit’s requirements. MY BOOK MIRROR EDITION USER MANUAL User Action None Create New RAID set. (Loss of data) Mismatched capacity. Replace drive with identical capacity drive and re-create RAID set.
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Page 20: Wd Raid Manager For Mac
WD My Book. Click Launch WD RAID Manager. Configuring RAID My Book Mirror Edition is preconfigured for RAID 1 (Mirrored) mode for data protection which dedicates half the capacity to mirror the data on both drives A and B. This product also supports RAID 0 (Striped) mode for maximum capacity and accelerated performance. -
Page 21: Raid Troubleshooting
Info, which brings up a drawer on the right hand side of the main window. MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR MAC – 18... - Page 22 The array configuration is Rebuilding valid, but one slot is being rebuilt from the other slot. Neither slot contains a valid array configuration. MY BOOK MIRROR EDITION USER MANUAL User Action None Both slots have valid array configurations, but they do not...
- Page 23 Good Initialization failed to complete. Rejected The slot contains an HDD that does not meet the unit’s requirements. MY BOOK MIRROR EDITION USER MANUAL User Action None Create New RAID set. (Loss of data) Mismatched capacity. Replace drive with identical capacity drive and re-create RAID set.
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Page 24: Turning Off/Disconnecting The Device
The device turns off automatically when you shut down the computer. You also may follow these steps to turn off the device. Note: My Book Mirror Edition supports a maximum capacity of 2TB (1TB per drive assembly) in a RAID 0 system or 1TB in a RAID 1 system. -
Page 25: Replacing A Drive
Replacing a Drive My Book Mirror Edition is a limited user-serviceable product which allows for servicing of one or both internal hard drives in the enclosure. Important: Only WD Caviar My Book Mirror Edition enclosure. In the event a fault occurs and you would like to service the device yourself, visit WD Technical Support at for detailed instructions on obtaining a replacement drive. - Page 26 5. Gently slide the replacement drive assembly into the drive slot until is fully inserted. MY BOOK MIRROR EDITION USER MANUAL REPLACING A DRIVE – 23...
- Page 27 12. Return the faulty drive following the instructions provided in the WD knowledge base article# 1709. Important: Do not disassemble the internal drive and attached assembly components. Return the entire internal drive assembly intact to WD. MY BOOK MIRROR EDITION USER MANUAL REPLACING A DRIVE – 24...
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Page 28: Troubleshooting
If you have problems when installing or using this product, visit our support Web site support.wdc.com How to install My Book Mirror Edition on a Windows or Macintosh computer use My Book Mirror Edition with your computer system service My Book Mirror Edition to replace a hard drive... -
Page 29: Appendix
Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. GS Mark (Germany only) Machine noise - regulation 3. -
Page 30: Warranty Information
WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and WD Caviar are registered trademarks; and Mirror Edition, WD Anywhere, and Safe Shutdown are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies. -
Page 31: Index
Kensington Security Slot 6 Kit contents 2 LED indicators 5 capacity gauge 5 Limited warranty 27 Obtaining service 27 MY BOOK MIRROR EDITION Product registration 1 RAID configuring 13, 17 disk messages 16, 20 status messages 15, 19 troubleshooting 14, 18...
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