Troubleshooting - Error Code - SkyLink ATOMS Series Owner's Manual

LED LIGHT
LED DISPLAY
FLASHING
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15 Flashes
3 Flashes
Continuous
Flashing
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34

TROUBLESHOOTING - ERROR CODE

SYMPTOM
Safety Beam Sensors not functioning
properly when door is closing.
Door is not fully closed or fully open
due to force exceeded the limit.
The door control is in lock mode,
remote and keypad cannot function.
Door control wires are shorted.
Door open or close cycle
exceeds 30-second.
SOLUTION
- Check safety beam sensors alignment.
- Check any obstacle blocking safety beam path.
- Check sensors LEDs to troubleshoot further.
(refer to Page 21 Aligning the safety beam sensors)
- Check operating condition of the door, ensure the
door can operate smoothly.
- Check the chain / belt tension, do not over-tight.
- Re-program travel limits if problem persists.
Unlock "Remote Lock" on the door control.
Check the door control wiring, ensure the 2 wires are
not shorted on both ends, the door control's terminal
and the door opener's terminal.
- This is a safety requirement not to allow a door open
or close cycle exceeds 30 seconds. The opener will stop
when opener has been run for 30 seconds.
- Check door for binding, lubricate rollers or hinges.
- Check operating condition of the door, ensure door is
balanced properly. Contact a trained door technician for
service if needed.