Crestron DGE-100 Supplemental Manual
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Crestron DGE-100 Supplemental Manual

Digital graphics engines
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DGE-100/DM-DGE-200-C
Digital Graphics Engines
Supplemental Guide
Crestron Electronics, Inc.

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Summary of Contents for Crestron DGE-100

  • Page 1 DGE-100/DM-DGE-200-C Digital Graphics Engines Supplemental Guide Crestron Electronics, Inc.
  • Page 2 Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Diagnostics ..............................12 Touch Test ............................13 LAN Test .............................. 13 Test Patterns ............................. 14 HDMI Preview (DGE-100 Only) ...................... 15 Video Preview (DM-DGE-200-C Only) ..................16 RTSP Test ............................17 About ................................18 Configuration via Web Interface .................... 19 Status ................................
  • Page 4 Authentication Management ......................42 Connect to Crestron XiO Cloud Service ................50 Claim a Single Device ..........................50 Claim Multiple Devices ..........................51 ii • Contents Supplemental Guide – DOC. 7696C...

  • Page 5: Introduction

    Introduction The Crestron® DGE-100 and DM-DGE-200-C are high-performance digital graphics engines for the Crestron TSD-2220 and third party touch screen displays. The DGE-100 and DM-DGE-200-C feature Smart Graphics® technology that may be used to create a custom graphical environment for controlling audio, video, lighting, shades, HVAC, security, and other amenities, or used for functions with dual-window video display, annotation, audio feedback, and web browsing.

  • Page 6: Product Features

    Product Features Refer to the following chart to determine the product features that are available on the DGE-100 and DM-DGE-200-C digital graphics engines. DGE-100/DM-DGE-200-C Feature Chart FEATURE CLASS FEATURE DGE-100 DM-DGE-200-C Size Varies by display Varies by display Screen resolution...
  • Page 7 Yes as of 1/2019 FW Yes as of 1/2019 FW Firmware updates Service release release Yes as of 1/2019 FW Yes as of 1/2019 FW Network settings release release Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 3...

  • Page 8: Access The Setup Screens

    Tap the Save & Exit button to save all settings, to exit the setup screens, and to return to the main project. The functions of each button are detailed in the following pages of this guide. 4 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 9: Configure The Device

    Tap Apply Changes to apply any new Ethernet settings to the DGE and to stay in • setup mode. Tap Reboot to exit setup mode and reboot the DGE. • Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 5...
  • Page 10 To edit the static IP address, static subnet mask, static default router, preferred DNS, or alternate preferred DNS, tap the text field underneath the setting name. The on-screen numeric keypad is displayed for the chosen setting. Edit IP Address On-Screen Keypad 6 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 11: Ip Table Setup

    Online indicator for each IP table entry. (Green indicates that the control system is online.) To add or edit an entry, tap Add/Edit next to the corresponding entry. The Ethernet Setup - Edit IP Table Entry screen is displayed. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 7...
  • Page 12 The display returns to the Ethernet Setup - Edit IP Table Entry screen. On the Ethernet Setup - Edit IP Table Entry screen, tap the IP Address / Hostname text field to display an on-screen keyboard. 8 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...
  • Page 13 Ethernet Setup - IP Table screen. Tap the back arrow button on the Ethernet Setup - IP Table screen to return to the Setup screen. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 9...

  • Page 14: Audio Setup

    0 to 100%. Tap Beep On or Beep Off to turn the DGE beep volume on or off. Tap the back arrow button to return to the Setup screen. 10 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 15: Standby Timeout

    0 to 120 minutes. NOTE: Set the standby timeout duration to "0" for non-touch applications. Tap Screen Saver Options to display the Standby - Screen Saver screen. Standby - Screen Saver Screen Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 11...

  • Page 16: Diagnostics

    Use the Diagnostics screen to access various diagnostic test screens for the DGE. The Diagnostics screen also provides the DGE CPU temperature and available memory. Each test screen is described in the sections that follow. 12 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 17: Touch Test

    Tap the back arrow button to return to the Diagnostics screen. LAN Test Tap LAN Test on the Diagnostics screen to display the Diagnostics - LAN screen. Diagnostics - LAN Screen Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 13...

  • Page 18: Test Patterns

    Use the Diagnostics - Test Patterns screen to display any of the available test patterns. Tap one of the buttons on the screen to display its respective test pattern. Tap the back arrow button to return to the Diagnostics screen. 14 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 19: Hdmi Preview (Dge-100 Only)

    HDMI Preview (DGE-100 Only) Tap HDMI Preview on the DGE-100 Diagnostics screen to display the Diagnostics - HDMI Preview screen. Diagnostics - HDMI Preview Screen Use the Diagnostics - HDMI Preview screen to preview the video source that is connected to the HDMI® input.

  • Page 20: Video Preview (Dm-Dge-200-C Only)

    Tap Mute On or Mute Off next to Media Mute to mute or unmute the media • volume. Tap the back arrow button to return to the Diagnostics screen. 16 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 21: Rtsp Test

    Tap Mute On or Mute Off next to Media Mute to mute or unmute the media • volume. Tap the back arrow button to return to the Diagnostics screen. Tap the back arrow button on the Diagnostics screen to return to the Setup screen. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 17...

  • Page 22: About

    Use the About screen to view information about the DGE, including the loaded firmware and the operating system versions. Tap the back arrow button to return to the Setup screen. 18 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 23: Configuration Via Web Interface

    The menu is always visible on the left side of the page, with the selected page highlighted in blue. The Status page is the default page that is displayed, as shown in the image above. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 19...

  • Page 24: Status

    Click + More details at the bottom of the Device tab to display an expanded section that shows additional DGE information (for Crestron internal use only). If + More Details is selected, click - Less details to collapse the section.

  • Page 25: Network

    Ethernet connection is inactive.) MAC Address: The unique DGE MAC (media access control) address • For more information on configuring network settings, refer to "Network" on page 29. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 21...

  • Page 26: Control System Connections

    • Room ID: The control system room ID that the DGE is associated with (for • connections with the Crestron Virtual Control server-based control system) IP Address/Hostname: The control system IP address or hostname • Type: The control system connection method •...

  • Page 27: Hdmi Input

    Hot Plug Wake Up: Toggle the switch to enable or disable waking the display • when a source is plugged into the HDMI input while the DGE is running. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 23...

  • Page 28: Edid

    5. Click Send EDID to load the CEDID file to the DGE. The upload progress is shown in the dialog box. 6. Once the DGE has completed the upload, click OK. 24 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 29: Input Signal

    Click on a selection name to expand the selection. If the selection is expanded, click the selection name again to collapse the section. DM In Page Selections Each selection is described in the sections that follow. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 25...

  • Page 30: Edid (Dm)

    5. Click Send EDID to load the CEDID file to the DGE. The upload progress is shown in the dialog box. 6. Once the DGE has completed the upload, click OK. 26 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 31: Input Signal (Dm)

    Click on a selection name to expand the selection. If the selection is expanded, click the selection name again to collapse the section. HDMI Output Page Selections Each selection is described in the sections that follow. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 27...

  • Page 32: Hdmi Output Setting

    Sink Connected: Reports whether the display device is connected to the DGE • Manufacturer: The display device manufacturer • Name: The display device name • Serial Number: The display device serial number. • 28 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 33: Output Signal

    Network Page Selections Each selection is described in the sections that follow. Network Setting Click Network Setting to configure general network settings for the DGE. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 29...
  • Page 34 Default Gateway: Enter the gateway router address on the network. • Click Save Changes next to the Network Setting tab to save any changes. Click Revert to revert to the last saved settings. 30 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 35: 802.1X Configuration

    Click 802.1x Configuration to configure IEEE 802.1x network authentication for DGE security. Network Page- 802.1x Configuration NOTE: If 802.1x authentication is enabled on the DM-DGE-200-C, Ethernet will be disabled on the DM IN port. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 31...
  • Page 36 CAs as trusted CAs. Click Manage Certificates to add or remove CAs from the list. The Manage Certificates dialog box is displayed with the Root tab selected. 32 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...
  • Page 37 Click Add [Type] Certificate to add a CA of one of the five available types (Root, Intermediate, Machine, SIP, or Web Server) to the list of CAs. The Add Certificate pop- up dialog box is displayed. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 33...

  • Page 38: Device

    Click on a selection name to expand the selection. If the selection is expanded, click the selection name again to collapse the section. Network Page Selections Each selection is described in the sections that follow. 34 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...

  • Page 39: Display

    Set the standby timeout duration to "0" for non-touch applications. Click Save Changes next to the Display tab to save any changes. Click Revert to revert to the last saved settings. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 35...

  • Page 40: Device Management

    NOTE: Visit www.crestron.com/firmware to download the latest firmware PUF. Select Upload Firmware File next to Firmware Upgrade: 2. Click Firmware Upgrade. The Firmware Upgrade dialog box is displayed. 36 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...
  • Page 41 Clicking the x button before the PUF is uploaded to the DGE cancels the upgrade. Project Upload Click Project Upload to upload a custom user project to the DGE. A Project Upload dialog box opens. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 37...
  • Page 42 DGE and a Crestron XiO Cloud™ service account. A connection to the Crestron XiO Cloud service is enabled by default. For more information on connecting to the Crestron XiO Cloud service, refer to "Connect to Crestron XiO Cloud Service" on page 50.

  • Page 43: Auto Update

    • updates. When Auto Update is enabled, the touch screen connects to a secure Crestron file server to check for new firmware at an established time outside of business hours (02:00 local time). If new firmware is available, the touch screen attempts to download and install the firmware.

  • Page 44: Control System

    NOTE: For more information on connecting the DGE to Crestron Virtual Control, refer to the help file in the Crestron Virtual Control web configuration interface. To access the help file, click the question mark button on the top left of the page.

  • Page 45: Configure Date/Time

    Date: Select the date for the DGE using the pop-up calendar that is displayed. Click Save Changes next to the Configure Date/Time tab to save any changes. Click Revert to revert to the last saved settings. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 41...

  • Page 46: Authentication Management

    After rebooting the DGE, this username and password must be entered to access the web configuration utility or to connect to the DGE through Crestron Toolbox™ software. CAUTION: Do not lose the administrator username and password, as the DGE settings must be restored to factory defaults to reset the username and password.
  • Page 47 Enter a new password in the Password field, and then reenter the password in the Confirm Password field. Tap OK to save the new password, or tap Cancel to cancel the change. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 43...
  • Page 48 5, 10, or 20 users. An Actions column is also provided for each user that allows various actions to be performed. The following selections may be selected from the Actions column. 44 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...
  • Page 49 Click OK to return to the Authentication Management > Users page. Update User Click the editing button in the Actions column to edit settings for the selected user. The Update User dialog box is displayed. Update User Dialog Box Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 45...
  • Page 50 No to cancel deleting the user. Create User Click Create User at the bottom of the page to create a new DGE user. The Create User dialog box is displayed. Create User Dialog Box 46 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...
  • Page 51 Active Directory authentication settings. Authentication Management - Groups Tab Enter text in to the Search Groups field to search for and display groups that match the search term(s). Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 47...
  • Page 52 Active Directory User: Reports whether the group is (Yes) or is not (No) • authenticated through Active Directory Click OK to return to the Authentication Management > Groups page. Click the trashcan icon in the Actions column to delete the group. 48 • DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide – DOC. 7696C...
  • Page 53 Directory on or off for the group. Click OK to save any changes and to return to the Authentication Management > Groups page. Click Cancel to cancel creating a new group. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 49...

  • Page 54: Connect To Crestron Xio Cloud Service

    The Crestron XiO Cloud service may be used to view the status of a device, to configure various device and network settings, to manage licenses, and to update device firmware.

  • Page 55: Claim Multiple Devices

    Record the MAC address and serial number of each device as a comma delimited CSV file. The MAC address and serial number are labeled on the shipping box or on a sticker attached to the device. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 51...
  • Page 56 2. Save the CSV file to a location that may be accessed by the computer used to access the Crestron XiO Cloud service. 3. In the Crestron XiO Cloud service, click the ENVIRONMENT menu button display a drop-down menu. Environment - Drop-Down Menu 4.
  • Page 57 7. Click X to close the dialog box. The hostnames of the claimed devices appear in the device tree under the group Unassociated Devices. Unassociated Devices The devices may now be managed and assigned to a group. Supplemental Guide – DOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines • 53...
  • Page 58 Crestron Electronics, Inc. Supplemental Guide – DOC. 7696C 15 Volvo Drive, Rockleigh, NJ 07647 (2043892) Tel: 888.CRESTRON 01.19 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

This manual is also suitable for:

Dm-dge-200-c

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