Oracle Acme Packet 6300 Hardware Installation And Maintenance Manual
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Oracle Acme Packet 6300 Hardware Installation And Maintenance Manual

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Oracle® Acme Packet 6300/6350
Hardware Installation and Maintenance Guide
Release 2.0
F19845-03
July 2020

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  • Page 1 Oracle® Acme Packet 6300/6350 Hardware Installation and Maintenance Guide Release 2.0 F19845-03 July 2020...
  • Page 2 Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.

  • Page 3: Table Of Contents

    Contents About This Guide Safety General Safety Precautions Fan Module System Maintenance Fiber Optic Cable Environmental Specifications Using This Guide Electrical Safety Precautions Precautions Battery Warning ESD Safety Precautions Environmental, Safety, and Regulatory Certifications Component Overview Chassis Mounting Hardware Equipment Rack Installation Hardware Mounting Hardware System Processor Processor Module (CPU)
  • Page 4 Intake Fans Rear View Option Card Slots Console Port Console Port Pin-out Console Adapter PWR LED H/S LED Alarm Port 2-10 Alarm Levels 2-10 Alarm Port Pin-out 2-10 Network Management Ports 2-11 Ethernet LEDs 2-11 Link LED 2-12 Activity LED 2-12 Signaling and Media Interfaces 2-13...
  • Page 5 Power Guidelines Mounting Guidelines Other Safety Guidelines Mounting Installation Overview Mounting Options Unpacking the Acme Packet 6300/6350 Cabinet-Style 4-Post Chassis Installation Mounting System Installing the Stationary Slides Tapped Hole Rack Installation Front-Mounting a Tapped Hole Rack Installation Rear-Mounting a Tapped Hole Rack Installation...
  • Page 6 Shutting Down the Acme Packet 6300/6350 Console Rebooting, Resetting, and Power Cycling Reboot System Reset Power Cycling Standby Mode for HA Nodes Replacing an NIU in an HA Node Chassis Removal Removing the Acme Packet 6300/6350 from an Equipment Rack Power Supply Removal and Replacement 6-10...
  • Page 7 Removing a Power Supply 6-11 Installing a Power Supply 6-12 NIU/TCU Removal and Installation 6-13 NIU/TCU Removal 6-14 NIU/TCU Installation 6-15 Replacing the SSM3 Module 6-17 Pre-Installation Guidelines 6-18 Required Parts 6-19 Removing the SSM3 Module 6-19 Installing the SSM3 Module 6-20 Replacing Transcoding Modules 6-22...
  • Page 8 SFP+ Presence Alarms 6-50 Specifications Environmental, Safety, and Regulatory Certifications Physical Specifications Acme Packet 6300/6350 System Chassis Specifications AC Power Supply Physical Dimensions DC Power Supply Physical Dimensions Fan Module Specifications Electrical Specifications Power Supply Input Circuit Fuse Requirements Alarm Port Dry Contact Current Limits...
  • Page 9 — voice, video, and multimedia sessions — across wireline, wireless, and cable IP network borders. With its 3U design the Acme Packet 6300/6350 provides exceptional functionality in a tightly integrated system. This chapter provides an introduction and overview of the Acme Packet 6300/6350 main components.
  • Page 10 NEBS (Network Equipment-Building System) requirements. Entered a note at the end of the Startup chapter pointing out that after you initially sign on to an Acme Packet 6300 after installation, you must format the solid state drive. August 8, 2017 Revision 2.00 Adds support for Acme Packet 6350.

  • Page 11: Safety

    This chapter provides an overview of the recommended safety precautions for installing the Acme Packet 6300/6350. Before you install your Acme Packet 6300/6350, Oracle recommends that you review the contents of this chapter. This chapter provides information intended to protect you and your Acme Packet 6300/6350 from experiencing any harm during the installation process.

  • Page 12: Electrical Safety Precautions

    Chapter 1 Electrical Safety Precautions Electrical Safety Precautions To protect yourself from harm and the Acme Packet 6300/6350 from damage, follow the electrical safety precautions listed in the following subsections. Precautions • Note the locations of the power supply switches on the Acme Packet 6300/6350.

  • Page 13: Esd Safety

    • Use a grounded ESD wrist strap when working on the Acme Packet 6300/6350 to prevent static discharge. • To avoid damaging ESD sensitive hardware, discharge all static electricity from your body before working directly with the Acme Packet 6300/6350 by touching a grounded object.

  • Page 14: Component Overview

    Acme Packet 6300/6350 - Rear View Mounting Hardware The Acme Packet 6300/6350 is supported by a pair of slide rails that are affixed to an equipment rack by front and rear mounting flanges. The slide rails are adjustable for equipment racks of various depths.

  • Page 15: Mounting Hardware

    B—Left and right chassis slide rails • C—Spacers • D—Nut bars • E—#10-32 x 5/8 pan head screws • F—#6-32 x 5/16 pan head screws Mounting Hardware The following diagram shows the mounting hardware that ships with the Acme Packet 6300/6350.

  • Page 16: System Processor

    System Processor Processor Module (CPU) The Acme Packet 6300/6350 processor module (CPU) is located on the main board of the Acme Packet 6300/6350 System as a daughter card. This processor module handles both the management and signal processing within the system. The CPU interacts with the Network Processor (NP) to perform call and media control.

  • Page 17: Alarm Led

    Alarm LED The alarm LED on the front control panel indicates if any alarms are active on the Acme Packet 6300/6350. The LED can be three different colors to indicate the severity of the alarms. •...

  • Page 18: Rear View

    Power supplies and the Option Cards are located in the rear of the chassis. There is a slight difference in the rear chassis of the Acme Packet 6300 and Acme Packet 6350. The Acme Packet 6350 has a System Power switch, which enables you to control the power to the Acme Packet 6350.

  • Page 19: Option Card Slots

    The Acme Packet 6350's rear external USB 3 port is not functional. Option Card Slots The Acme Packet 6300/6350 contains three slots located on the right side of the rear of the chassis. The slots are labeled Slot 0, Slot 1, and Slot 2 (from bottom to top), as shown in the following image.
  • Page 20 Chapter 2 Option Card Slots The following images show Small form-factor pluggable (SFP+) media network ports on the Network Interface Unit (NIU) cards. Figure 2-2 NIU SFP+ Media Network Ports Figure 2-3 Typical Option Card - Two Port NIU Figure 2-4 Alternate Option Card - Four Port NIU in Chassis...

  • Page 21: Usb

    The Acme Packet 6300/6350 System console port is accessed through the RJ45 jack in the rear of the system. Because the Acme Packet 6300/6350 does not employ any type of flow control on its RS-232 ports, only the RX, TX, and GND pins are used.

  • Page 22: Console Adapter

    6300/6350. This adapter converts from an Ethernet cable’s RJ45 plug to a standard DB-9 serial port jack, found on a PC or laptop. Any standard Ethernet cable can be used between the Acme Packet 6300/6350 and the console adapter. RJ45 to DB-9 Serial Console Adapter PWR LED The green PWR LED indicates the operational state of the Option Card.

  • Page 23: Alarm Port

    Alarm Port The alarm port on the Acme Packet 6300/6350 is a flexible interface that closes a circuit when a specific alarm level becomes active on the Acme Packet 6300/6350. An alarm control signal interface on the Acme Packet 6300/6350 can be used in a CO location to indicate when internal alarms are generated.

  • Page 24: Network Management Ports

    Ground Network Management Ports The Acme Packet 6300/6350 has three 10/100/1000 Base-T Ethernet ports located in the rear left side of the chassis. These ports are labeled Mgmt0, Mgmt1 and Mgmt2. These ports are used for EMS control, RADIUS accounting, CLI management, SNMP queries and traps, and other management functions.

  • Page 25: Link Led

    Ethernet connection has either transmit or receive packet activity. Upon initial bootup, these Ethernet ports are not configured. You must first connect to the Acme Packet 6300/6350 over a serial connection before you can configure the management Ethernet ports for use. You set up the management interfaces using the physical and network interface configuration elements.

  • Page 26: Signaling And Media Interfaces

    When using the 4x10GbE NIU, you must put it in slot 0. Power Components Acme Packet offers AC or DC power options for the Acme Packet 6300/6350. The power supplies are user-replaceable, hot swappable components. There are no ON/OFF switches on the AC or DC power supplies.

  • Page 27: Power Supply Redundancy

    During normal operation, the Acme Packet 6300/6350 is load-balanced and draws power from both supplies. The two power supplies also provide hardware redundancy. If a power supply fails, the Acme Packet 6300/6350 can rely on only one functional power supply to sustain normal operation. A malfunctioning power supply must be removed and replaced as soon as possible.

  • Page 28: Ac Power Cords

    -48 VCD Return Grounding Terminals The grounding terminals are used to attach the Acme Packet 6300/6350 chassis to a local earth ground. The terminals are located to the left of the two power supplies on the rear of the chassis.

  • Page 29: Air Filter

    Chapter 2 Cooling Components The following figure shows one Acme Packet 6300/6350 fan. The individual fan attaches to the chassis with two captive screws, and is powered by a connector that joins to the motherboard when screwed into the chassis.

  • Page 30: Graphic Display

    Graphic Display To the left the 4-line graphic display on the Acme Packet 6300/6350 front control panel is visible at all times. To the right the buttons used to navigate the display are accessible as well. The graphic display reports real-time status, alarms, and general system information.

  • Page 31: Display Modes

    NET - NET SESSION DIRECTOR The base display of a Acme Packet 6300/6350 in an HA node includes additional information applicable to its HA state. See the "Graphic Display Output for HA Nodes" section in this chapter.
  • Page 32 Chapter 3 Graphic Display Menus Press the Up and Down buttons to scroll through the top menu categories. The top menu rolls over when you reach the top or bottom of the menu. The top menu displays only one category at a time. You press the Enter button to select a displayed category and show its submenu information.

  • Page 33: Interface Menu

    ACLI configuration. The BOOT PARAMS selection displays the IP information necessary to connect to the first Ethernet interface, eth0, located on the left side on the back of the Acme Packet 6300/6350. This interface is used primarily for maintenance, configuration, and downloading software images.

  • Page 34: System Menu

    The SYSTEM menu allows you to view the system software and current date. The following information displays two screens in the graphic display in the order listed: • Screen 1 — Acme Packet 6300/6350 System software version and creation date: Software: ACME OS 6.0.0 01/01/2008 •...

  • Page 35: Environment Menu

    Chapter 3 Graphic Display Menus • Screen 4 — SNMP information: number of SNMP packets received, number of SNMP traps sent out: SNMP: PKTs in:20 TRAPs out:10 To exit the ACTIVITY menu in the graphic display: From the top menu of the graphic display, press the Enter button. Press the Up or Down button to scroll to the ACTIVITY selection.

  • Page 36: Return

    The information included in this section only applies to high availability Acme Packet 6300/6350 System nodes. The graphic display on an Acme Packet 6300/6350 in an HA node indicates the current HA state. Five state indications can be displayed on the graphic display.

  • Page 37: Active State Displays

    Chapter 3 Graphic Display Output for HA Nodes Active State Displays Acme Packet 6300/6350 Systems in the active state use the default graphic display. The following example shows the display of an active Acme Packet 6300/6350: NET - NET SESSION DIRECTOR...

  • Page 38: System Installation

    Shipped Parts Each Acme Packet 6300/6350 ships in one box. Inside this box is the Acme Packet 6300/6350 chassis and the accessory kit. The ordered Network Interface Unit (NIU) and power supplies are already installed in the chassis.

  • Page 39: Rack System Instructions

    (for example, use of power strips). Pre installation Note: The Acme Packet 6300/6350 shall only be installed in a restricted access location. The Acme Packet 6300/6350 must have access to reliable power and cooling. When choosing a location for your Acme Packet 6300/6350, follow the guidelines listed in this section.

  • Page 40: Mounting Guidelines

    Separate circuits should be available for each of the two Acme Packet 6300/6350 power supplies. • The Acme Packet 6300/6350 may only be powered by AC or DC circuits at one time; mixed power supply configurations are unsupported. • Never use extension cords when powering an Acme Packet 6300/6350.

  • Page 41: Mounting Installation

    Mounting Installation Overview This section explains how to unpack and install your Acme Packet 6300/6350 in a telecommunications or server equipment rack. The Acme Packet 6300/6350 standard mounting hardware is used for installation in a 4-post, 19-inch cabinet-style equipment rack.

  • Page 42: Mounting System

    Acme Packet provides flexible mounting options for your equipment rack installation. Stationary slides are mounted on each side of the equipment rack. Complimentary chassis slides are mounted on each side of the Acme Packet 6300/6350. Once the equipment rack and Acme Packet 6300/6350 hardware is in place, insert the chassis, on its slides into the equipment rack mounted slides.
  • Page 43 Chapter 4 Cabinet-Style 4-Post Chassis Installation Stationary Slide Rail Lined Up With Front Mount Point Place 2 x 10-32 screws through the mounting spacer and through the stationary slide rail ear. Screw in and secure the stationary slide rail to the equipment rack as shown in the following exploded view.
  • Page 44 Chapter 4 Cabinet-Style 4-Post Chassis Installation Screwing In and Securing the Stationary Slide Rail Repeat Steps 3 and 4 for the other mounting point.
  • Page 45 Chapter 4 Cabinet-Style 4-Post Chassis Installation Installed Stationary Slide Rail Repeat this procedure for the other stationary slide. Your rack should resemble the following image.

  • Page 46: Rear-Mounting A Tapped Hole Rack Installation

    Chapter 4 Cabinet-Style 4-Post Chassis Installation Installed Stationary Slide Rails Rear-Mounting a Tapped Hole Rack Installation To install the stationary slide rails on the rear of a tapped hole equipment rack: Locate the following components: • 4 x 10-32 x 5/8” screws Expand and line up the opposite end of the stationary slide rail on the outside of the rear rack slide rail at the same height used for the front mount point.

  • Page 47: Square Hole Rack Installation

    Rear-Mounted Stationary Slide Rails Square Hole Rack Installation This section explains how to mount the Acme Packet 6300/6350’s mounting slide rail assembly in a square hole equipment rack. You can use 10-32 cage nuts as an alternative to the provided nut bars, but they must be mounted prior to this procedure.
  • Page 48 Chapter 4 Cabinet-Style 4-Post Chassis Installation • 2 x nut bars Line up the stationary slide rail end with three mounting slots with an appropriate mount point on the front of the equipment rack. Front Mount Point Place 2 x 10-32 screws through the mounting spacer, through the stationary slide rail ear, through the square rack slide rail.
  • Page 49 Chapter 4 Cabinet-Style 4-Post Chassis Installation Screwing In and Securing the Stationary Slide Rail Do not completely torque the screws; leave a small amount of play at this point. Repeat Steps 3 - 5 for the other mounting point. 4-12...
  • Page 50 Chapter 4 Cabinet-Style 4-Post Chassis Installation Stationary Slide Rain Secured to Front Mount Point Repeat this procedure for the other stationary slide. 4-13...

  • Page 51: Rear-Mounting A Square Hole Rack Installation

    Chapter 4 Cabinet-Style 4-Post Chassis Installation Rear-Mounting a Square Hole Rack Installation To install the stationary slide rails on the rear of a square hole equipment rack: Locate the following components: • 4 x 10-32 x 5/8” screws • 2 x nut bar Expand and line up the stationary slide rail end with three mounting slots on the outside of the rear rack slide rail at the height used for the front mount point.
  • Page 52 Chapter 4 Cabinet-Style 4-Post Chassis Installation Rear Mount Point Hold the nut bar behind the rear rack slide rail. Place 2 x 10-32 screws through the stationary slide rail ear and screw in place. Repeat Steps 3 and 4 for the other mounting point. 4-15...
  • Page 53 Chapter 4 Cabinet-Style 4-Post Chassis Installation Stationary Slide Rail Secured to Rear Mount Point Repeat this procedure for the rear of the other stationary slide. 4-16...

  • Page 54: Installing The Chassis Ears And Slides

    Line up the chassis slide with the Acme Packet 6300/6350 side panel. Position the slide’s large marker hole at the front of the Acme Packet 6300/6350 chassis. The remaining three tapped holes will line up with the slide’s holes. The following image points out the tapped holes.

  • Page 55: Installing The Chassis In The Rack

    Repeat steps 2-5 for the other side of the Acme Packet 6300/6350. Installing the Chassis in the Rack You now lift the Acme Packet 6300/6350 and install it into the rack. To prevent personal injury or damage to the Acme Packet 6300/6350 follow these guidelines: •...
  • Page 56 Depress the safety release latch points halfway down the slide and push the Acme Packet 6300/6350 fully into the equipment rack. Acme Packet 6300/6350 Installed in Equipment Rack Line up the chassis-mounted thumbscrews with the threads on the mounting spacer. You may have to adjust the spacer locations before they line up with the Acme Packet 6300/6350 captive screws.

  • Page 57: Center-Mount 2-Post Chassis Installation

    Chapter 4 Center-Mount 2-Post Chassis Installation Center-Mount 2-Post Chassis Installation The following sections explain how to mount your Acme Packet 6300/6350 in a center- mount, 2-post equipment rack. Installing the Center-Mount Hardware Center mounting ears are attached to each side of the Acme Packet 6300/6350.

  • Page 58: Installing The Chassis In The Rack

    Chapter 4 Fan Module Installation Installing the Chassis in the Rack The Acme Packet 6300/6350 is now ready to be installed into the center mount rack. To prevent personal injury or damage to the chassis, please follow these guidelines: •...

  • Page 59: Ground And Power Cable Installation

    The ground terminals are located to the left of the two power supplies, in the rear of the chassis. The Acme Packet 6300/6350 ships with 2 kep nuts screwed onto the ground terminals. You use an 11/32” nut driver to remove and install these kep nuts.
  • Page 60 AC or DC power systems, or when lightning strikes. To install the grounding cable on the Acme Packet 6300/6350: Unscrew and remove the two kep nuts from the grounding posts located on the rear of the Acme Packet 6300/6350.

  • Page 61: Ac Power Cord Installation

    Important: This equipment is intended for installation in locations where National Electrical Code (NEC) applies. To install the two AC powers cords in the Acme Packet 6300/6350: Locate the two AC power cords shipped with your Acme Packet 6300/6350. Choose one power supply to work on first.

  • Page 62: Dc Power Cord Installation

    Cabling the Acme Packet 6300/6350 System After mounting the Acme Packet 6300/6350 in an equipment rack and installing all components into the chassis, connect all appropriate data cables to the ports before powering up and configuring the system.

  • Page 63: Console Port

    Management Ports, Alarm Ports, and Console Port. Console Port The Acme Packet 6300/6350 has one console port in the rear left side of the chassis. The Acme Packet 6300/6350 ships with a console adapter, which allows you to connect a standard DB-9 serial port to the RJ45 console port.

  • Page 64: Alarm Port Cabling

    Cabling Procedure To connect the alarm port cable to the NIU alarm port: Locate the alarm contact cable you plan to connect to the Acme Packet 6300/6350 System. Insert the RJ45 connector on the end of the alarm port cable into the alarm port labeled Alarm.

  • Page 65: Network Management Ports

    Cabling Procedure To connect Ethernet cables to the rear panel Ethernet ports: Locate the Ethernet cables you plan to connect to the Acme Packet 6300/6350. Insert the RJ45 connector on the end of the Ethernet cable into one of the NIU management Ethernet ports.

  • Page 66: Media And Signaling Network Interfaces

    Cabling the Acme Packet 6300/6350 System Network Management Ethernet Ports Route the cable away from the Acme Packet 6300/6350. Make sure that the Ethernet cables are not stretched tightly or subject to extreme stress. Acme Packet 6300/6350 with a network management cable connected and inserted in Mgmt0.

  • Page 67: Connecting To The Physical Interface Cards

    P0 & P1 on each NIU. The image below shows Multi Mode cable. SFP+ Ports Route the cable away from the Acme Packet 6300/6350. Make sure that the fiber optic cables are not stretched tightly or subjected to extreme stress. The image below shows an Acme Packet 6300/6350 with media network cables properly connected and inserted into ports P0 &...

  • Page 68: Rear Panel Cabling

    Management network ports feature automatic crossover negotiation so that a crossover cable is not necessary for HA cabling. To cable Acme Packet 6300/6350 in an HA configuration using single rear interface support: Insert one end of an Ethernet cable into either Mgmt1 or Mgmt2 on the rear panel of the SBC1.

  • Page 69: Media Cabling For Ha Nodes

    Refer to the configuration procedures located in the HA Nodes chapter of the Acme Packet Configuration Guide. To cable the Acme Packet 6300/6350 in an HA configuration using dual rear interface support: Insert one end of an Ethernet cable into Mgmt1 on the rear panel of SBC1. The release tab on the RJ45 jack clicks into place when you insert it properly.

  • Page 70: Startup

    This section explains how to create a console connection. Prerequisites In order to create a console connection to the Acme Packet 6300/6350 you need to configure the terminal hardware and software appropriately. The following table lists your terminal application’s serial configurations.

  • Page 71: Powering On The Acme Packet 6300/6350

    To power on the Acme Packet 6300/6350 hardware: Plug in the power cord. If you have the Acme Packet 6300, the power turns on and the system starts to boot. If you have the Acme Packet 6350, put the System Power switch into the ON position and the power turns on and the system starts to boot.

  • Page 72: Formatting The Solid State Drive

    Password: ACMEPACKET# You can now begin configuring your Acme Packet 6300/6350 System. Refer to the Acme Packet Configuration Guide to learn how to establish an IP address for your Acme Packet 6300/6350 System. If you have any questions about booting or powering on your system, contact your Acme Packet customer support representative directly.

  • Page 73: Maintenance

    Procedures to reroute call and network traffic around the Acme Packet 6300/6350 are outside the scope of this guide. You can set the Acme Packet 6300/6350 to reject all incoming calls from your system with the set-system-state command. When set to offline, this command lets calls in progress continue uninterrupted, but no new calls are admitted.

  • Page 74: Shutting Down The Acme Packet 6300/6350 Console

    You may therefore wish to perform tasks that call for a reboot during off-peak maintenance hours. Rebooting the Acme Packet 6300/6350 is required every time you upgrade with a new version of the Acme Packet 6300/6350 software.

  • Page 75: System Reset

    Reboot this SD [y/n]?: y System Reset Resetting the Acme Packet 6300/6350 via the rest button on the front of the chassis performs a cold reboot. This is the equivalent to disconnecting the power from the system and then reconnecting it. There is no orderly termination of tasks, and the system shuts down abruptly.

  • Page 76: Power Cycling

    6300/6350 is configured as an HA node, you should only work on the Acme Packet 6300/6350 that is in standby mode. There are two ways to determine the HA state of each Acme Packet 6300/6350 in an HA pair. If you are in the same physical location as the Acme Packet 6300/6350, you can view the graphic display on the front panel.
  • Page 77 Chapter 6 Standby Mode for HA Nodes standby mode while the current standby Acme Packet 6300/6350 will assume all traffic processing and forwarding as the active system. Note: This procedure is only applicable to Acme Packet 6300/6350 in an HA deployment.
  • Page 78 Chapter 6 Standby Mode for HA Nodes Iked Synchronized disabled TSCF Synchronized disabled Active Peer Address 169.254.2.2 Redundancy Protocol Process (v3): State Standby Health Lowest Local Address 169.254.1.1:9090 1 peer(s) on 2 socket(s): system-1: v3, Active, health=100, max silence=1050 last received from 169.254.2.2 on wancom2:0 Confirm that SBC1 and SBC2’s current configurations match by typing display- current-cfg-version and press Enter at the ACLI prompt.

  • Page 79: Replacing An Niu In An Ha Node

    Chassis Removal This section explains how to remove the Acme Packet 6300/6350 from an equipment rack. To prevent injury, we recommend that any time an Acme Packet 6300/6350 is installed or removed from an equipment rack, two people complete the procedure.
  • Page 80 Chapter 6 Chassis Removal Remove ground cable from the rear of the Acme Packet 6300/6350. Save the hex nuts for later re-installation. Loosen two thumbscrews securing the Acme Packet 6300/6350 to the Rack Loosen the 2 thumbscrews that secure the Acme Packet 6300/6350 to the rack...

  • Page 81: Esd

    To fully remove the chassis, you must depress the release latch points on the chassis slides. Lift the Acme Packet 6300/6350 out of the equipment rack, and move it to an ESD safe location. When removing and replacing a power supply, remember to first ground yourself using...

  • Page 82: Power Supply Removal And Replacement

    Chapter 6 Power Supply Removal and Replacement ESD Wrist Strap Power Supply Removal and Replacement This section explains how to remove and replace the power supplies in the Acme Packet 6300/6350. This section is for both AC and DC power supplies. 6-10...

  • Page 83: Removing A Power Supply

    Both power supplies used in the Acme Packet 6300/6350 must be the same type (AC or DC). The power supplies must be populated with two identical power supplies made by the same vendor.

  • Page 84: Installing A Power Supply

    6300/6350 chassis. Ground yourself with an ESD wrist strap before installing a power supply. To install a power supply in the Acme Packet 6300/6350 chassis: Locate the power supply to be installed. Locate the empty power supply slot in the chassis.

  • Page 85: Niu/Tcu Removal And Installation

    NIU/TCU Removal and Installation Installing the Power Supply Push the power supply handle until the power supply is engaged with the chassis. The power supply is installed in the Acme Packet 6300/6350 chassis. Note: Connect the power cord to the inserted power supply.

  • Page 86: Niu/Tcu Removal

    NIU. To remove an NIU/TCU: Ensure that the Acme Packet 6300/6350 on which the NIU/TCU is being replaced is in standby mode by following the steps described elsewhere in this document. Unplug the power cords to power down the chassis.

  • Page 87: Niu/Tcu Installation

    Hold the NIU/TCU by its sides with the front panel bezel facing you. Note the two flared guide rails that the NIU/TCU rides as it is inserted into the Acme Packet 6300/6350. The guide rails lead the NIU/TCU to engage with the bus connector squarely.
  • Page 88 Chapter 6 NIU/TCU Removal and Installation Installing the NIU/TCU (NIU Shown) Continue sliding the NIU/TCU into the chassis until the ejection levers catch the chassis. At this point, the ejection levers will start to fold inward as the NIU/TCU is inserted into the chassis.

  • Page 89: Replacing The Ssm3 Module

    Chapter 6 Replacing the SSM3 Module Screw the NIU/TCU thumbscrews into the chassis with a #2 Phillips screwdriver. This creates the final connection between the interface unit and the chassis. Tightening NIU/TCU Thumbscrews Replace all network and management cabling. Replace all power cables. The system boots up. If the H/S LED lights in either a steady or flashing state, the NIU is not seated properly.

  • Page 90: Pre-Installation Guidelines

    When installing or removing an NIU card, move the card to an ESD-safe location. Note: Before handling a Acme Packet 6300/6350 NIU card, follow the proper ESD grounding procedures. Failure to do so could damage the NIU card and its components.

  • Page 91: Required Parts

    Chapter 6 Replacing the SSM3 Module Required Parts The following parts are required to replace the SSM3 module: • ESD wrist strap • ESD safe location • SSM3 Module • NIU Card Removing the SSM3 Module The following procedure describes how to remove the SSM3 module located on the Acme Packet NIU card.

  • Page 92: Installing The Ssm3 Module

    Chapter 6 Replacing the SSM3 Module Removing the SSM3 Module Installing the SSM3 Module The following procedure describes how to install the SSM3 module onto the Acme Packet NIU card. Prerequisites: • Place the new SSM3 module in an ESD-safe location. •...
  • Page 93 Chapter 6 Replacing the SSM3 Module Installing the SSM3 Module Press evenly across the top of the connector to fully seat the SSM3 module on the NIU PCB as shown below. Note that the SSM3 is fastened to the NIU through four standoffs attached to the NIU as shown in the figures below.

  • Page 94: Replacing Transcoding Modules

    Location of the SSM3 Module Standoff Posts Replacing Transcoding Modules The Acme Packet 6300/6350 supports up to twenty-four Transcoding Modules (TM) for transcoding functionality. The TMs are installed in slots 0 through 23 on the TCU. There are slots for installing the TMs in three locations on the PCB (three groups of eight slots - See Figure 6 - 105).

  • Page 95: Installation And Removal Guidelines

    • When installing or removing a TCU, move the card to an ESD-safe location. Note: Before handling an Acme Packet 6300/6350 TCU, follow the proper ESD grounding procedures. Failure to do so could damage the TCU and its components. 6-23...

  • Page 96: Required Parts

    Note the location of the TM connector on the TCU. To remove the TM: Remove the TCU as directed in the Acme Packet 6300/6350 Service Manual. Place the TCU in an ESD-safe location. To remove the TM (as shown in the photos below), use a fingertip to release the catch holding either end of the module.
  • Page 97 Chapter 6 Replacing Transcoding Modules Releasing the Fastener Holding the TM (1 of 2) Once the fastener is detached from one side of the TM, slightly lift up on that side of the module and then disengage the other fastener on the other side of the TM and lift up on that side of the module.

  • Page 98: Installing The Transcoding Module

    Chapter 6 Replacing Transcoding Modules Removing the TM Place the TM on an ESD-safe antistatic surface. Installing the Transcoding Module The following procedure describes how to install the Transcoding Module (TM) onto the TCU. Prerequisites: • Place the new TM in an ESD-safe location. •...

  • Page 99: Replacing The Ssd

    Press evenly across the top of the connector to fully seat the TM on the TCU as shown below. Seating the TM Replacing the SSD This section explains how to remove and replace the solid state drive (SSD) on your Acme Packet 6300/6350. 6-27...

  • Page 100: Removing The Ssd

    Acme Packet 6300/6350. If the Acme Packet 6300/6350 experiences an SSD malfunction, you must remove the existing SSD and replace it with a functional one. The SSD is located on the top left rear of the Acme Packet 6300/6350 chassis. Note: After replacing the SSD, you must format it.

  • Page 101: Installing The Ssd

    Chapter 6 Replacing the SSD Pull on one of the two captive screws and support the base of the SSD as you pull it out of the chassis to remove it. Please place the removed SSD in an ESD-sensitive location. Removing the SSD Installing the SSD The procedure in this section describes how to install the SSD into the Acme Packet...
  • Page 102 Chapter 6 Replacing the SSD Seating the SSD Using a screwdriver, tighten the two spring-loaded captive screws located on each side of the door covering the SSD. Tightening the Captive Thumbscrews 6-30...

  • Page 103: Fan And Filter Maintenance

    The Acme Packet 6300/6350 air filter is built into the front bezel and is not a FRU. Note: An over temperature condition can stop packet processing.
  • Page 104 Chapter 6 Fan and Filter Maintenance Acme Packet 6300/6350 With Attached Bezel Front Bezel The back side of the bezel holds the fan filter and is outfitted with four receptacles to attach to four chassis posts that hold the bezel in place on the chassis Back Side of the Front Bezel Set the fan bezel aside.
  • Page 105 Chapter 6 Fan and Filter Maintenance Note: The 15 individual Fans are in the front of the chassis. There are two flat head screws on either side of the Fan, that hold each Fan in place. Using a flathead screwdriver, unscrew the two flat head captive screws at each side of the individual fan you are replacing.

  • Page 106: To Install A Fan

    To install an individual fan: Note: The power connector should be on the lower side of the module when inserted into the Acme Packet 6300/6350 chassis. Carefully align the pins on the back of the fan with the holes in the chassis midplane and install the fan into the slot.

  • Page 107: Maintaining The Cooling Components

    Cooling maintenance encompasses cleaning the fan module and cleaning the air inlets on the front of the Acme Packet 6300/6350. Cleaning the fan module requires that you remove the module itself. If you are not shutting down the Acme Packet 6300/6350 this procedure must be performed quickly or else the system may overheat and cause packet processing to stop.

  • Page 108: Sfp+ Removal And Replacement

    Serves as the receptacle for the LC duplex fiber optic connectors. The SFP+ is hot swappable; it may be replaced while the Acme Packet 6300/6350 is powered on. Leave the NIU in the Acme Packet 6300/6350 as you extract the SFP+.

  • Page 109: Media Cables

    10 Gigabit SFP+ Single Mode Transceiver Media Cables This section describes the media signaling interface, fiber optic cable, used in the NIU card that goes with the Acme Packet 6300/6350. The fiber optic cables only ship from Acme Packet if you order them. Cable Information •...

  • Page 110: Removing An Sfp

    Chapter 6 Removing an SFP+ 10 Gigabit Fiber Optic Cable (Yellow .9/125) Note: To prevent damage to the optical lens, We recommend that the protective dust cover stay on the optical transceiver port when the 10GbE NIU card is not cabled. Removing an SFP+ To remove the SFP+ from the NIU card: Pull the bale SFP+ clasp latch out and down.

  • Page 111: Replacing An Sfp

    Flip the bale clasp latch back up and in to the rest position. Sliding the SFP+ Transceiver Into the NIU Alarms The Acme Packet 6300/6350 generates internal alarms that correspond to internal hardware fault conditions. Hardware faults are divided into two types: 6-39...

  • Page 112: Hardware And Environmental Alarms

    • Voltage • Physical interface cards For each category, the following tables list the Acme Packet 6300/6350 alarm name, hardware alarm ID, alarm severity, causes, log message, and graphic display window message, if any. Hardware and Environmental Alarms This section provides details about hardware and environmental alarms.
  • Page 113 Chapter 6 Alarms Table 6-2 (Cont.) Hardware Temperature Alarms SD5_TEMPERA CRITICAL: Fans are Temperature: Temperature X is TUR_ >100°C obstructed or XX.XXC at Y degrees HIGH_PHY0 MAJOR: >95°C stopped. The (where XX.XX is C over minor/major/ room is the temperature critical threshold of MINOR: >90°C abnormally hot.
  • Page 114 Chapter 6 Alarms Table 6-2 (Cont.) Hardware Temperature Alarms SD5_TEMPERA CRITICAL: Fans are Temperature: Temperature X is TUR_ >100°C obstructed or XX.XXC at Y degrees HIGH_TLS1 MAJOR: >95°C stopped. The (where XX.XX is C over minor/major/ room is the temperature critical threshold of MINOR: >90°C abnormally hot.
  • Page 115 Chapter 6 Alarms Table 6-2 (Cont.) Hardware Temperature Alarms SD5_TEMPERA CRITICAL: Fans are Temperature: Temperature X is TUR_ >100°C obstructed or XX.XXC at Y degrees HIGH_TLS2 MAJOR: >95°C stopped. The (where XX.XX is C over minor/major/ room is the temperature critical threshold of MINOR: >90°C abnormally hot.

  • Page 116: Fan Speed Alarm

    Chapter 6 Alarms Table 6-2 (Cont.) Hardware Temperature Alarms 0 System turns th Fan Speed Alarm The following table lists the fan speed alarm. 6-44...
  • Page 117 Alarms Note: There is one alarm for each fan on the Acme Packet 6300/6350. Each fan has its own alarm starting at SD5_FAN_UNDER_THRESHOLD_BASE, and has an offset of X where X is fan number (0-16, 5 alarms per slot and one fan on each power supply for a total of 17).

  • Page 118: Power Supply Alarms

    Chapter 6 Alarms Table 6-3 (Cont.) Fan Speed Alarms 0 System turns Power Supply Alarms The following table lists the power supply alarms. Table 6-4 Power Supply Alarms Alarm Alarm Severity Causes Log Message Graphic Display Window Message PLD POWER A MINOR Power supply A Back Power...
  • Page 119 Chapter 6 Alarms Table 6-5 Voltage Alarms Alarm Alarm Severity Cause(s) Log Message Graphic Display Window Message SD5_VOLTA EMERGENCY Faulty Voltage: XX.XXV (Where XX.XX POL X is at Y GE_HIGH_M outside 30% of POL that is the voltage in volts) volts, outside normal voltage is not...
  • Page 120 Chapter 6 Alarms Table 6-5 (Cont.) Voltage Alarms Alarm Alarm Severity Cause(s) Log Message Graphic Display Window Message SD5_VOLTA EMERGENCY Faulty Voltage: XX.XXV (Where XX.XX POL X is at Y GE_HIGH_FL outside 30% of POL that is the voltage in volts) volts, outside normal voltage is not...

  • Page 121: Link And Sdp Alarms

    For each possible network interface, an alarm exists that indicates whether the link goes up or down. The following tables list detailed information about the Acme Packet 6300/6350 System’s NIU link alarms, including their ID assignments, severities, causes, log messages, and messages printed in the graphic display window.
  • Page 122 Chapter 6 Alarms Management Ethernet Link Alarms The following table lists the NIU management Ethernet port alarms: Table 6-7 Management Ethernet Link Alarms Alarm Name Alarm Cause(s) Example Log Graphic Display Severity Message Message LINK UP ALARM MINOR Mgmt0 link up Port 0 UP X LINK ALARMS VXINTF...
  • Page 123 Chapter 6 Alarms Table 6-8 (Cont.) SFP+ Presence Alarms SFP+ INSERTED CRITICAL S2P1 SFP+ Slot 2 Port 1 SFP+ GIGPORT 5 Removed Removed SFP+ REMOVED CRITICAL S2P1 SFP+ Slot 2 Port 1 SFP+ GIGPORT 5 Removed Removed When an SFP+ module is inserted or removed from an NIU, there is no impact on system health.

  • Page 124: Specifications

    Specifications This chapter provides information regarding the physical, electrical, environmental, and connector specifications of the Acme Packet 6300/6350. Environmental, Safety, and Regulatory Certifications For information regarding safety and regulatory certifications applicable to the Acme Packet 6300/6350, refer to the Acme Packet Platforms Safety and Compliance Guide.

  • Page 125: Dc Power Supply Physical Dimensions

    18 AWG -48 VDC 35 AMP min 10 AWG Alarm Port Dry Contact Current Limits Table 7-6 Acme Packet 6300/6350 Alarm Port Dry Contact Current Limits Specification Value Max AC switching current 0.3 A @ 125 VAC Max DC switching current...

  • Page 126: Environmental Specifications

    Chapter 7 Environmental Specifications Environmental Specifications For the Acme Packet 6300/6350 to function properly, Acme Packet recommends that you follow the environmental guidelines in the following table. Table 7-7 Acme Packet 6300/6350 Environmental Specifications Specification Description Temperature The Acme Packet 6300/6350 System is required to operate within the temperature range of: * +0°...
  • Page 127 Chapter 7 Optical Transceiver Interface Module Specification Table 7-9 (continued)Acme Packet 6300/6350 Optical Transceiver Interface Module Specifications Specification Multimode (SX) Fiber Module Singlemode (LX) Fiber Module Wavelength λ 850 nm 1310 nm Laser Type VCSEL Fiber type / -0.5 to 550 m -50 μm -0.5 m to 10 km...

  • Page 128: Acronyms, Definitions, And Terms

    Acronyms, Definitions, and Terms ACLI Acme Command Line Interface is the command line interface used by Oracle to configure, maintain, and monitor SBCs and other Oracle products. Alternating Current refers to the 120-volt electricity delivered by power utilities to three-pin power outlets. This type of power is called alternating current because the polarity of the current alternates between plus and minus, 60 times per second.
  • Page 129 The NIU provides network connectivity for management, signaling, and media traffic to and from the Acme Packet 6300 System. NVRAM Non-volatile Random Access Memory is a type of memory that retains its contents...
  • Page 130 Chapter 8 optical transceiver The fiber connection to the Acme Packet 6300 System plugs into an optical transceiver. Through this connection, light energy is converted into electrical energy. PCMCIA Personal Computer Memory Card International Association is an organization consisting of approximately 500 companies that has developed a standard for small, credit-card sized devices (PC cards).
  • Page 131 Chapter 8 Uninterruptible Power Supply is a power supply that can run off of a backup battery when primary power is lost. User Datagram Protocol provides a simple, but unreliable message service for transaction-oriented services. Each UDP header carries both a source port identifier and a destination port identifier, allowing high-level protocols to target specific applications and services among hosts.

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