Using The Lexie App - Lexie Lumen User Manual

Using the Lexie App

Your Lexie hearing aid works hand in hand with the Lexie App. This
app needs to be downloaded onto your smartphone in order for you
to complete your hearing check and to set up your Lexie hearing aid
according to your hearing check results. The Lexie App is compatible
with both iOS and Android operating systems.
Download the Lexie App
The Lexie App is used to set up and make
adjustments on your hearing aid.
1.
Go to your Google Play Store or Apple App
store.
2.
Type "Lexie" into the search box.
3.
Tap to download the app.
4.
Stay on this screen while the app downloads
and once available, the "download" button will
turn into an "Open app" button.
5.
Once you have tapped to open the app, follow the setup
instructions presented to you in the app. Remember to accept
all app permissions if prompted and ensure that your mobile
device's Bluetooth is switched on.
Set up your Lexie profile
Once you have successfully downloaded
the Lexie App, you will be required to create
a profile in order to set up your new Lexie
hearing aid.
Please complete the required fields and
create a password. Ensure that you keep this
password safe. Creating a profile helps us
protect your data.
Follow the onboarding process
After successfully creating a profile, you will be required to complete
the onboarding process in order to set up your new Lexie hearing
aid. Follow the instructions carefully. If at any stage in the onboarding
process you require more clarity, refer to section one of this user
manual.
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