Troubleshooting Chart - Sharp HT-SB30D Operation Manual

Troubleshooting chart

Many potential problems can be resolved by the
■ General
Symptom
●
No sound is
set properly?
●
Is the volume level set to
minimum?
●
Is muting activated?
●
Are the connections made
correctly?
●
Noise is Move the sound bar away
heard during from any computers or
●
Sound is
●
Set this sound bar to the
standby mode and then turn
the sound
●
bar does not If the sound bar still
●
The power is Is the sound bar unplugged?
●
The protection circuit may
plug in the power cord again
■ NFC / Bluetooth
Symptom
●
device cannot
connect to
Bluetooth via
Possible cause
Possible cause
Main unit is not in Bluetooth
No sound is
Bluetooth
sound is
interrupted or
■ Remote control
Symptom
The remote
control does
not operate
The sound
bar cannot be
turned on with
the remote
E-19
●
Is the sound bar too far from
the Bluetooth stereo audio
source device?
●
Is the sound bar paired with
the Bluetooth stereo audio
source device?
●
Is the Bluetooth stereo
audio source device in
playback condition?
●
Is the sound bar too near
to a device that generates
electromagnetic radiation?
●
Is there any obstacle
between the sound bar and
the Bluetooth stereo audio
source device?
Possible cause
●
Is the battery polarity
correct?
●
Is the battery dead?
●
Is the distance or angle
incorrect?
●
Are there any obstructions
in front of the sound bar?
●
Is there a strong light
shining on the remote
sensor?
●
Is the remote control for
another equipment used
simultaneously?
●
sound bar plugged in?
●
Is the battery inserted?