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SAFETY INSTRUCTIONS AND REGULATORY NOTICES Before you start installation or use of this product, carefully read this product description 07/02/2019 Proprietary and Confidential – Technicolor...
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Incorrect reassembly could cause Such acts not expressly approved by Technicolor will result in the loss electric shock if the appliance is subsequently used. of product warranty and may invalidate the user's authority to operate If service or repair work is required, please contact a qualified service this equipment in accordance with FCC Rules.
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Technicolor is not responsible for any radio or television interference Consult the dealer or an experienced radio/TV technician for caused by unauthorized modification of the device, or the substitution help.
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Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor. Technicolor assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
The caution symbol indicates that there may be a possibility of service interruption. The note symbol indicates that the text provides additional information about a topic. Terminology Generally, the CGM4331COM will be referred to as Gateway in this User Guide. 07/01/2019 Proprietary and Confidential – Technicolor...
Do not connect any cables to the Gateway until instructed to do so. Features at a glance Technicolor CGM4331 is a Multi-service gigabit wireless gateway which supports Comcast's Xfinity Home service. This Gateway delivers data, voice, wired (Ethernet) and wireless capabilities which make CGM4331 as an ideal Connected Home Gateway device.
Getting to know the Gateway This section introduces you to the different components of the Gateway: Front Surface The front surface contains no indicators or buttons. 07/01/2019 Proprietary and Confidential – Technicolor...
Blinking WPS Mode(Times out after 2 minutes) Solid on No internet connectivity (has block sync) *Solid on - Signifies steady state or no action required *Blinking - Signifies activity in progress or action required 07/01/2019 Proprietary and Confidential – Technicolor...
Three of the ports support a maximum speed of 1 Gbps. The lower right port supports 2.5 Gbps and may be configured as an Ethernet WAN port when connected to a fiber ONT. 07/01/2019 Proprietary and Confidential – Technicolor...
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The 12V DC Input (Power) allows you to connect the power brick. RF Coaxial Input (Cable port) The Cable port allows you to connect to your local coax network and the broadband network of your services provider. 07/01/2019 Proprietary and Confidential – Technicolor...
The label on the bottom of the Gateway contains key manufacturing information, such as the part number, MTA MAC address and CM MAC address. The label is installed in the square area on the bottom of the unit. 07/01/2019 Proprietary and Confidential – Technicolor...
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If you want to connect a computer using a wired connection, your computer must be equipped with an Ethernet Network Interface Card (NIC). 1.3.3 Start with the installation You are now ready to start with the installation of your Gateway. 07/01/2019 Proprietary and Confidential – Technicolor...
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Diagram of wiring schematic