Troubleshooting - Crux 14542 Instruction Manual

Troubleshooting

PROBLEM
The machine does not turn on or coffee is
brewed in drips only
The pump is very noisy.
The coffee is too cold.
The coffee is brewed too fast, crema does
not form.
The milk does not froth. It is not possible to
prepare a cappuccino
Coffee flows out of the edges.
The water tank leaks when it is carried
Please contact the customer service for any problems not covered in the above table or when the suggested solutions do not solve the problem.
POSSIBLE CAUSES
• The machine is not turned On or plugged in.
• Water tank is empty.
• Function Control Knob is not on the ESPRESSO
( ) position.
• Coffee grind is too fine or compressed too tight.
• There is too much coffee in the filter.
• The machine has scale build-up.
• The filter in the filter holder is clogged.
• Water tank is empty.
• Water tank is not securely in place.
• The machine READY light was off while
switching the selection knob to the ESPRESSO
( ) position.
• The filter holder is not inserted during the
preheating time.
• The cups are cold.
• There is too little coffee in the Filter Holder.
• The grind is too coarse.
• There is not enough coffee in the filter.
• Not suitable milk: Powdered milk or low-fat
milk has been used.
• Dirty steam wand.
• The filter holder is incorrectly inserted in
the brew head.
• There are espresso grounds around the filter
holder rim.
• There is too much coffee in the filter holder.
• The valve at the bottom of the tank is dirty
or deffective
• The valve is blocked by scale.
23
SOLUTION
• Connect the machine to the electrical network.
• Refill the water tank with water.
• Turn the Function Control Knob.
• Use a coarser grind or do not compress too tight
the coffee.
• Reduce the quantity of coffee in the filter holder.
• Descale the machine. (see page 16)
• Clean the filter. (see page 15)
• Refill the water tank with water.
• Press down firmly on the tank.
• Wait until the READY light turns on.
• Make sure the filter holder is in place during
preheating time.
• Preheat the cups with hot water or place
them on the warming plate.
• Add coffee.
• Use a finer grind.
• Add coffee in the filter.
• Use only cold, whole milk.
• Clean the steam wand by removing the cover.
• Insert the filter holder correctly. (see page 12)
• Clean the rim of the filter holder.
• Reduce the quantity of coffee using the
measuring scoop.
• Wash the water tank and operate the valve
at the bottom of the tank with your finger
• Descale the machine (see page 16)