Troubleshooting Guide - SnowEx HELIXX Series Owner's Manual

Please see your authorized dealer for service. The
troubleshooting reference table below may guide you
in diagnosing the issue.
For a reference table of the cab control error codes,
see the Operating the Spreader – Cab Control section
of this manual.
Problem
No power to cab control.
Ignition and control switches ON;
control knob indicator lights not
illuminated.
Turning control knobs does not
change motor speed.
Spreader does not operate.
Lit. No. 74127, Rev. 00

TROUBLESHOOTING GUIDE

Possible Cause
1. Control is in Standby mode.
Spreader is not connected.
2. Control connector plug is loose.
3. Switched accessory connection
is poor or faulty battery.
4. Blown fuse.
5. Vehicle control harness is damaged. 5. Repair or replace damaged wires or
1. Malfunctioning cab control.
2. Malfunctioning spreader module.
1. Overloaded condition is causing
over-current protection to activate.
2. Wire harness is damaged or has an
open circuit between cab control
and spreader.
30
Before servicing the spreader:
• Review all safety information.
• Confi rm that all electrical connections are tight
and clean.
• Confi rm that nothing is jammed in the hopper.
1. Press any button on control to wake.
2. Check plug connection at cab control.
3a. Check for low battery.
3b. Check switched accessory
connection.
4. Replace spreader vehicle battery
cable fuse.
harness as required.
1. Replace cab control.
2. Replace spreader module.
1. Reset cab control by pressing the
ON/OFF switch.
2a. Check plug connections at cab
control and spreader.
2b. Check wire connections at spreader
motor and at vehicle battery:
disconnect motor leads, turn Material
Width and Material Flow knobs to
maximum, and check for voltage at
motor leads.
2c. Repair or replace damaged wires and
connectors.
2d. Check the 100A in-line fuse on the
22" red cable. Replace if necessary.
Suggested Solution
July 1, 2020