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Avaya G430 Deploying And Upgrading

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Deploying and Upgrading Avaya G430
Branch Gateway
Release 8.0.x
Issue 1
July 2018

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  • Page 1 Deploying and Upgrading Avaya G430 Branch Gateway Release 8.0.x Issue 1 July 2018...
  • Page 2 Link disclaimer 2010-2018, Avaya Inc. All Rights Reserved. Avaya is not responsible for the contents or reliability of any linked websites referenced within this site or Documentation provided by Notice Avaya. Avaya is not responsible for the accuracy of any information,...
  • Page 3 Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express • Your Avaya-provided telecommunications systems and their written consent of Avaya can be a criminal, as well as a civil offense interfaces under the applicable law.
  • Page 4 • A busy tone is received RJ11C • A reorder tone is received Tie trunk TL31M 9.0F RJ2GX Avaya attests that this registered equipment is capable of providing Basic Rate 02IS5 6.0F, 6.0Y RJ49C users access to interstate providers of operator services through the Interface use of access codes.
  • Page 5 FCC Part 68 Supplier’s Declarations of Conformity If this is a Class B device: Avaya Inc. in the United States of America hereby certifies that the This is a Class B product based on the standard of the Voluntary equipment described in this document and bearing a TIA TSB-168 Control Council for Interference from Information Technology label identification number complies with the FCC’s Rules and...
  • Page 6 (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.

  • Page 7: Table Of Contents

    Connecting power to the Branch Gateway Chapter 4: Connecting devices..................... 44 ....................... 44 Connecting devices ..................44 Roadmap for connecting devices ................... 44 Data and voice device connections July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 8 Firmware upgrades using Solution Deployment Manager ............80 Upgrading firmware using the CLI through FTP/TFTP ......... 85 Checking the G430 hardware vintage from Branch Gateway CLI ........87 Checking the G430 hardware vintage from Communication Manager ......... 88 Upgrading Branch Gateway firmware using the CLI via a USB device Chapter 11: Upgrading IP phone configuration and firmware files........
  • Page 9 Front panel description ......105 The front panel of the Branch Gateway chassis without media modules ............109 The front panel of the Avaya MM710B media module ............110 The front panel of the Avaya MM711 media module ............111 The front panel of the Avaya MM712 media module ............
  • Page 10 Finding documents on the Avaya Support website ................134 Accessing the port matrix document ................134 Avaya Documentation Portal navigation ..........................135 Training ....................135 Viewing Avaya Mentor videos ..........................136 Support July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 11: Chapter 1: Introduction

    Gateway for software configuration, and perform some basic configurations. The primary audience for this document is anyone who is involved with installing, configuring, and verifying Branch Gateway at a customer site. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 12: Chapter 2: Before You Install

    - Screws to fasten the plywood board to the wall (pan head at least ¾ in, #10-12 screw) Equipment required for installing an S8300 Server • One USB CD-ROM drive • A laptop computer with Internet Explorer July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 13 ) for Company Name. 6. In the Search Companies dialog box, do the following: a. In the %Name field, type Avaya or the Partner company name. b. Click Search Companies. c. Locate the correct entry and click the Select link.
  • Page 14 Download any firmware image file upgrades you need from the Avaya Support website, and any Communication Manager service packs that may be required for the upgrade.

  • Page 15: Site Requirements

    AC outlets that have earth contacts; and second, the Supplementary Ground Conductor provided with the system provides a non-removable ground even when the AC cords are disconnected. However, July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 16: Firmware Specifications

    Old codes will still be active for G430 with imbedded MP20 and MP80 bundle option. • 700503274 : G430 120 channel DSP daughter board – Single MP120 for upgrades • 700506957 : G430 MP120 Media Gateway – New bundle no on board MP20 and preinstalled MP120 •...
  • Page 17 AA 7.0, CM 7.0 + AA 6.2 FP 4, CM 6.3.6 + 37.39. MP120 AA 7.0, CM 7.0 7.0.1.1 Support 37.41. MP120 AA 7.0 FP 1 7.0.1.2 Support Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 18 Note: Upgrades to Release 7.1.2 Build 39.5.0 and later cannot be completed without first installing Release 7.1.0.3 Build 38.21.1 or Release 7.1.0.2 Build 38.21.1. Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 19: Branch Gateway Package Contents

    The Branch Gateway chassis and accessories are shipped in a box. The package should contain the following items: • One Branch Gateway chassis. The required media modules may be installed. • One accessories box, containing: - Two 19” mounting brackets July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 20: Em200 Package Contents

    - Nine 4-40 flat head screws - Four rubber feet • Auto-run CD The Avaya Partner Contact Closure adjunct box, if ordered, is packaged separately. EM200 package contents The EM200 chassis and accessories are shipped in a box. If you ordered an EM200 expansion unit or units, each EM200 package should contain the following items: •...
  • Page 21 Result If you have any questions about the equipment order, or if the equipment has been damaged, contact your project manager. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 22: Chapter 3: Installing The Branch Gateway And Em200

    When handling any components of an S8300 Server or Branch Gateway, wear an anti-static wrist ground strap. Connect the strap to an approved ground, such as an unpainted metal surface. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 23 Branch Gateway installations Note: Avaya has developed special hardware platforms for customers with harsh environmental conditions. These platforms have been tested to meet stringent physical and environmental requirements (i.e., shock, vibration, EMI, etc.) imposed by the United States Navy for use on their ships.
  • Page 24 1. Position a bracket over the desired mounting position. 2. Affix the bracket to the chassis with three of the nine 4-40 flat head screws provided. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 25 About this task Note: You can only mount a G430 on a wall if you do not attach any EM200 modules to it. To mount the Branch Gateway on a wall, use the two wall mounting brackets You can also add a...
  • Page 26 3. Position the Branch Gateway so that its front panel is facing up, and secure it to the plywood using a minimum of four screws (pan head at least ¾ in, #10-12 screw). July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 27: Placing The Branch Gateway On A Table

    If you are mounting the Branch Gateway and EM200 module(s) on a table, always place the G430 on top of the EM200(s). This enables easy access in case you need to open the G430 cover in order to add or replace a DSP module or the RAM card.

  • Page 28: Em200 Installation

    Figure 2: Connecting an EM200 to the G430 • If you mounted two EM200 modules, connect one EM200 to the CONNECTOR OUT 1 connector on the rear of the G430, and one EM200 to the CONNECTOR OUT 2 connector on the rear of the G430.

  • Page 29: Before Inserting Media Modules Into The Branch Gateway Or Em200 Chassis

    EM200 expansion modules has two media module slots respectively.The slots of the EM200 connected to the EXPANSION OUT 1 connector on the rear of the G430 are slots V5 and V6, and the slots of the EM200 connected to the EXPANSION OUT July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 30 Installing the Branch Gateway and EM200 2 connector on the rear of the G430 are slots V7 and V8.Table 1 on page 31 lists the permitted slots for each media module. Allocate a slot for the media module. Make sure your slot allocations allow a permissible slot for every media module.

  • Page 31: Inserting S8300 Server

    Procedure 1. If you are installing an S8300D or S8300E server, remove the plate above slot V1 2. Remove the blank plate from slot V1. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 32: Inserting Media Modules

    Hold media modules only by the edges to avoid damage from static electricity. Do not touch the top or bottom of the circuit board. If possible, wear a wrist-strap and use an anti-static bag. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 33 After you have connected telephones to the various media modules, be sure to add circuit protection to the lines. Related links Installing the media modules on page 28 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 34: Ground Conductor Attachments

    If this location requirement is not met, contact a licensed electrician to install a Supplementary Ground Conductor per Article 250 of the National Electrical Code (NEC). July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 35: Ground Conductor

    Supplementary Ground Conductors. Up to ten Branch Gateway devices or EM200s can be grounded at the block installed close to the July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 36: Approved Grounds

    NFPA 70: NEC. Compliance with the NEC (or the equivalent local electrical code/grounding requirements) is essential for the proper application of TIA-607. Compliance with NFPA 70: NEC will provide suitable grounding for the Avaya equipment. TIA-607 provides an enhanced, communications-specific grounding scheme: where TIA-607 has been implemented the Avaya equipment shall be grounded per this method.
  • Page 37 Ground conductor attachments • Subject to service interruptions NFPA 70: NEC In buildings without a ground-cabling infrastructure meeting TIA-607 the Avaya equipment shall be grounded by connection to the nearest accessible location on one of the following approved building grounds:...
  • Page 38 ANSI/EIA/TIA-607: In buildings where a ground-cabling infrastructure meeting TIA-607 has been implemented the Avaya equipment shall be grounded according to the TIA-607 standard. In a TIA-607 installation, the Telecommunications Main Grounding Busbar (TMGB)/Telecommunications Grounding Busbar (TGB) links the telecommunications equipment to the ground.
  • Page 39 Ground conductor attachments Figure 7: ANSI/TIA/EIA-607 Grounding Schematic Figure 8: Typical Wiring Plan Related links Ground conductor attachments on page 34 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 40: Safety Ground Connections

    2. Place the ring terminal of the 10 AWG (4.0 mm ) Supplementary Ground Conductor on the ground screw. 3. Tightly close the lock nut. Related links Ground conductor attachments on page 34 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 41: Attaching Ground Wires For Purchased Ground Blocks

    If two PSUs are installed in the Branch Gateway, the PWR LED blinks if only one PSU is connected to power, and stays on if both PSUs are connected to power. Related links Ground conductor attachments on page 34 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 42: Connecting Power To The Em200 Expansion Modules

    Result Warning: If you wish to move an EM200 in a working system consisting of a G430 and one or two EM200s housing media modules, you must disconnect the EM200 from power before reconnecting the expansion cable to the new location. Failure to do so may cause unexpected results.
  • Page 43 At least one LED on each media module, except the S8300D or S8300E server, lights up initially and then goes off after about 20 seconds. Related links Ground conductor attachments on page 34 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 44: Chapter 4: Connecting Devices

    You will need this information when configuring the Branch Gateway. Switch or network data port connections You can connect one or more LAN switches to either of the ETH LAN ports on the front panel. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 45 Avaya G430 Branch Gateway. Connect the IP telephone to an external Ethernet switch that has connectivity with the Avaya Branch Gateway G430. The IP phone can powered either by the switch or by its own power supply. Connecting the telephone to the Branch Gateway Procedure 1.
  • Page 46 Figure 11: The MM721 media module Connecting an analog telephone About this task Note: For a full list of supported phones, see Appendix B, Supported Avaya telephones in Overview for the Avaya Branch Gateway G430. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway...
  • Page 47 Figure 13: The MM714 media module Figure 14: The MM714B media module Figure 15: The MM716 media module Note: Analog line ports support the following maximum distances: July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 48 Connecting a DCP telephone to an MM712 or MM717 media module About this task Note: For a full list of supported phones, see Appendix B, Supported Avaya telephones in Overview for the Avaya Branch Gateway G430.. Warning: Avaya MM712 and MM717 DCP Lines. DCP lines require the 146E IROB (In-range, Out of Building) protectors, or the 4C3S-75 solid-state 5-pin protectors, when they are used for any connection routed out-of-building.
  • Page 49 Connect the trunk to any ISDN port on an MM720, MM721 or MM722 media module. Note: In the US, you need to connect a separately purchased NT1 device to each ISDN port you use to connect an ISDN BRI trunk. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 50 2. Tighten the end screw of the amphenol connector to securely fasten the connector to the left side of the front panel socket. 3. Thread a tie wrap through the small bracket to the right of the front panel socket. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 51: Circuit Protection Installation

    Protector Bonding and Grounding”), or must comply with local safety codes. Field installed sneak current protectors must have a maximum current rating of 350mA and a minimum voltage rating of 600V. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 52: Coupled Bonding Conductor Installations

    The following over-voltage and sneak current protection devices have been approved for use with the G430 Gateway: • For the Avaya MM710, MM710B media modules: Over-voltage and sneak current protection for these interfaces are provided on the media modules themselves.

  • Page 53: Avaya Partner Contact Closure Adjunct Installations

    2. Note which device is connected to each relay. You will need this information for configuration. 3. Connect the Avaya Partner Contact Closure adjunct box to the CC port on the Branch Gateway front panel. Use a 24 gauge minimum telephone wire, no longer than 200 ft, with a standard four wire RJ-11 connector.

  • Page 54: Chapter 5: Connecting And Enabling A Usb Modem For Remote Access

    For information about how to configure a USB or serial modem, see CLI and Gateway Administration guides. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 55: Chapter 6: Branch Gateway Configuration

    The Branch Gateway requires software configuration. The Branch Gateway can be configured by using the Avaya Branch Gateway Command Line Interface (CLI). The CLI is a comprehensive tool for configuring the gateway and includes all supported configuration tasks. For information about configuration by using the CLI, see Administering Avaya G430 Branch Gateway.
  • Page 56 Please confirm whether Avaya is granted login access this system. You may change this setting any time after confirmation is completed. Enable EASG: (Recommended) By enabling Avaya Logins you are granting Avaya access to your system. This is necessary to maximize the performance and value of you Avaya support entitlements, allowing Avaya to resolve product issues in a timely manner.
  • Page 57 12. Connect the Ethernet port to the network to enable remote access to the gateway. A remote technician can now further configure the Branch Gateway using the CLI. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 58: Chapter 7: Post-Installation Verification

    (within the local network) and an external (outside the local network) call. 2. Make a call to the telephone from both within the network and outside of the network. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 59 If SLS mode is enabled and the primary controller and LSP both fail, then the Branch Gateway enters SLS mode. Procedure ® 1. Verify that valid translations are file synchronized to the LSP by logging into Avaya Aura Communication Manager from the LSP and listing either stations or trunks, see ® Administering Avaya Aura Communication Manager, 03-300509.
  • Page 60 The G430/G450 Branch Gateways are not vulnerable to the Spectre and Meltdown hardware issue. The processor used by the G430/G450 Branch Gateways is not included in the list of processors identified to be impacted by the Spectre and Meltdown vulnerabilities.

  • Page 61: Removing The Installation Equipment

    Post-installation Verification ® For more information about Spectre and Meltdown fixes included in Avaya Aura Release 7.1.3, see PSN020346u on the Avaya Support site at: https://downloads.avaya.com/css/P8/documents/ 101048606. IP addresses and controllers Primary media gateway IP addresses to configure controller S8300...

  • Page 62: Chapter 8: Adding Media Modules And Devices

    Communication Manager. Also, for an MM710, MM720, MM721, or MM722, it is usually advisable to set the media module as the synchronization source of the Branch Gateway. For information about setting the synchronization source of the Branch Gateway, see the Avaya Branch Gateway G430 CLI Reference.

  • Page 63: Trunk Additions

    2. Make a call to the telephone from both within the network and outside of the network. Trunk additions You must order, connect, configure, and test the trunk before adding the trunk to the Branch Gateway. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 64: Connecting The Trunk

    When you add a new trunk, note the following information for software configuration: • Slot and port number on the Branch Gateway or EM200 to which the trunk connects • Telephone number of the trunk July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 65 WAN FastEthernet IP address, and performing a trace route test in order to test connectivity with the network and outside the network. Avaya Partner Contact Closure Adjunct additions To install an Avaya Partner Contact Closure Adjunct, follow the instructions in Installing the Avaya Partner Contact Closure Adjunct on page 53.

  • Page 66: Chapter 9: Upgrading And Replacing Field Replaceable Units

    Equipment list for ordering information. Note: The G430 v1 has an on board MP20. However, if an MP120 is installed on G430 v1, the on board MP20 will be disabled. G430 v2 has no on board media processor but a pre-installed MP120 module.
  • Page 67 Field Replaceable Unit upgrades and replacements The field replaceable VoIP module slot is located on the G430 main board. You must remove the G430 cover to insert or remove a VoIP module. Procedure Removing the G430 cover on page 67...
  • Page 68 Upgrading and replacing Field Replaceable Units Figure 23: Removing the G430 cover screw from the top of the device Note: POE POWER INPUT connector is not present in G430(v2 or v3). Table 4: Figure notes: a. G430 top cover screw...
  • Page 69 1. The lower board for the MP120 has a plastic standoff. Insert the plastic standoff to MP120. Note: This step is applicable only for MP120 installation. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 70 3. Position the VoIP module at a 45 degree angle to the main board, and start inserting it into the VoIP module slot (see the figure on page 71). July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 71 The connector pins can be bent or damaged if the module is handled roughly, or if misaligned and then forced into position. Procedure 1. Locate the VoIP module slot (see the figure on page 69). July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 72 3. Attach the mounting brackets to the G430, if applicable. 4. Replace the G430 in the rack or mount on the wall, if applicable. 5. Re-connect all cables (data and power) that you disconnected from the G430 and its media modules, both front and rear.

  • Page 73: Installation Of The Upgrade Memory Kit

    • One memory card with 512 MB of RAM: Only for G430 v1 and G430 v2 The upgrade memory kit The G430 has a single RAM slot housing a 256 MB RAM card. If you wish to support an increased number of announcement files, you must upgrade the G430 memory by replacing the 256 MB RAM card with a 512 MB RAM card.

  • Page 74: Ram Card Replacement

    The latches at both sides click shut. Result Figure 28: Replacing the RAM card Note: RAM card replacement is applicable only for G430 v1 and G430 v2. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 75: Compact Flash Memory Cards

    The announcement files are copied from internal flash to the compact flash, and the yellow CARD IN USE LED associated with the compact flash flashes. 4. Use the show platform mainboard command to make sure the G430 is working properly and to check the status of the compact flash and RAM memory.

  • Page 76: Compact Flash Memory Card Removals

    4. Insert the new compact flash memory card into the compact flash slot. 5. At the SAT interface of the Communication Manager, enter enable announcement- board. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 77 If a compact flash is removed while it is in use, the announcement files on the compact flash may become corrupted and the Branch Gateway may reset, causing all announcement files in RAM to be lost. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 78 If you copied the announcement files one by one, you can restore them one by one using the CLI command copy ftp announcement-file. 8. Screw on the blank plate to cover the compact flash slot. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 79: Chapter 10: Upgrading The Branch Gateway Firmware

    After installing Release 7.1.0.2, you must enable or disable Avaya Logins before downloading Release 7.1.2 via CLI or SNMP. You can enable or disable Avaya Logins by using one of the following options: 1. Use one of the following CLI commands.

  • Page 80: Firmware Upgrades Using Solution Deployment Manager

    Solution Deployment Manager can also check the software versions currently in use against the latest versions available from Avaya and recommend updates when a newer version is available. Based on this information, you can download new firmware to multiple network devices simultaneously from a single management station, ensuring all devices are updated.
  • Page 81 (FTP or TFTP) that you are using. When you enter the command, the CLI prompts you for a username and password. • Use the copy ftp EW_archive command to upgrade the Java applet for Avaya Gxxx Manager software from an FTP server •...
  • Page 82 The above specified path is the FTP server directory. Set the boot bank location for the new firmware as per your customized configuration, and reboot the gateway. See Avaya Branch Gateway G430 CLI Reference guide for a list of all commands for the gateway.
  • Page 83 Result Note: If you are performing the upgrade using the Branch Gateway’s Command Line Interface (CLI), you can place the upgrade files on an FTP server. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 84 (version 6 or earlier) MM711 Analog Port/Trunk media module mm711h7v21.fdl (version 7) MM711 Analog Port/Trunk media module mm711h20v54.fdl (version 20 or later) MM712 DCP media module mm712v14.fdl Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 85: Checking The G430 Hardware Vintage From Branch Gateway Cli

    Checking the G430 hardware vintage from Branch Gateway CLI Checking the G430 hardware vintage from the Branch Gateway CLI About this task You can check the hardware vintage of the model before downloading the G430 software image. Before you begin Login to the application CLI interface.
  • Page 86 : 40 channels on board VoIP DSP Media Socket #2 : Not present FANS : No Fault messages Note: The G430v3 displays G430v3 as the Modeland 3 as the HW Vintage. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 87: Checking The G430 Hardware Vintage From Communication Manager

    Checking the G430 hardware vintage from the Communication Manager web interface About this task You can check the hardware vintage of the model before downloading the G430 software image from the Communication Manager web interface. Before you begin Log in to the Communication Manager web interface.

  • Page 88: Upgrading Branch Gateway Firmware Using The Cli Via A Usb Device

    Branch Gateway. You must use the specific path to the file on the USB mass storage device. • Use the copy usb EW_archive command to upgrade the Java applet for Avaya Gxxx Manager software from a USB mass storage device •...
  • Page 89 6. Save the file to a directory on the local computer. Result Note: Use WinZip or another zip file tool to unzip the file, if necessary, before you copy the file to the July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 90: Chapter 11: Upgrading Ip Phone Configuration And Firmware Files

    You can use CLI procedures for downloading the files for IP phone upgrade from the Branch Gateway TFTP server. Note: You can also upgrade IP phones using the S8300. For more details, see Downloading Avaya 46xx IP Telephone Software Using Avaya Media Servers. IP Phones supported by the local TFTP Server feature •...

  • Page 91: Cli Commands For Upgrading Branch Gateway Firmware Via Scp

    (SCP) that you are using. When you enter the command, the CLI prompts you for a username and password. • Use the copy scp EW_archive command to upgrade the Java applet for Avaya Branch Gateway Manager software from an SCP server •...

  • Page 92: Administering The Upgrade

    43/176 with the named value pair TFTPDIR=/phonedir/ in order to allow the IP phone to access the files in this directory. This configuration is still supported but is no longer required. Related links Upgrade administration on page 93 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 93: Upgrade Administration

    4. Reset the Branch Gateway using the reset command. 5. From the Avaya Support website, obtain the desired phone upgrade files (script files, boot image files, phone application image files), using either of the following methods: • Download the phone upgrade files to a remote FTP/TFTP/SCP server. Note that SCP can be used to download script files but not image files.

  • Page 94: Tftp Ip Telephone Upgrade Examples

    Gxxx-001(super)# ip tftp-server file-system-size 12228 To change ip tftp-server file system size, copy the running configuration to the start-up configuration file, and reset the device Gxxx-001(super) July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 95 For more information , use 'show download phone-script-file status' command Gxxx-001(super)# 7. Copy the boot image files for the Avaya 4602 IP telephone using the copy ftp phone- image command. For example: Gxxx-001(super)# copy ftp phone-imageA pub\4602dbte1_8.bin 192.168.49.10 Username: root Password: Beginning download operation ...

  • Page 96: Upgrading 4620 Ip Phones

    For more information , use 'show download phone-image-file status' command 2. Copy the phone application image files for the 4620 IP phone using the copy ftp phone-image command. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 97: Failure Scenarios And Repair Actions

    Sniffer to more than 12 Mb in the startup configuration and performing a reset. Cannot download file to Gateway See the specific error message you receive. Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 98: Upgrading Considerations

    • File names for IP phone image files and script files are limited to 32 characters July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 99: Chapter 12: Branch Gateway Backups And Restores

    Branch Gateway. If the Branch Gateway is located remotely, you can backup and restore the Branch Gateway files one by one, using TFTP/FTP/SCP servers. For information about Branch Gateway backup and restore, see Deploying and Upgrading Avaya G430 Branch Gateway. Note: If FIPS mode is enabled in the gateway in use, previous backups cannot be restored.

  • Page 100: Chapter 13: Troubleshooting

    If the new telephone works, the problem is with the telephone itself. If the new telephone does not ® work, go on to the next step. For more information , see Maintenance Commands for Avaya Aura Communication Manager, Branch Gateways and Servers...

  • Page 101: Cli Is Not Accessible

    2. Locate the NVRAM init jumper (jumper J3801 for G430v1 and v2 and jumper J701 for G430v3) on the front of the Branch Gateway main board. Refer to the figures below. Note that the jumper’s two pins closest to the rear of the G430 are bridged.
  • Page 102 Troubleshooting Figure 29: Branch Gateway G430 v1 and v2 NVRAM INIT J3801 Jumper Location July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 103 Troubleshooting Figure 30: Branch Gateway G430v3 NVRAM INIT J701 Jumper Location 3. Move the bridge on jumper J3801 so the two pins closest to the front of the G430 are bridged. 4. Place the G430 cover back on the unit, and close it with at least the top cover screw.
  • Page 104 Reboot is complete when the CPU LED starts blinking. 8. Disconnect the G430 power cable from the mains power supply. 9. Disconnect the G430 power cable from the G430. 10. Unscrew the top cover screw, and remove the Branch Gateway cover.

  • Page 105: Chapter 14: Front Panel Description

    The G430 has three standard media module slots (V1 through V3). Each of the two optional EM200 expansion modules has two media module slots each. The slots of the EM200 connected to the EXPANSION OUT 1 connector on the rear of the G430 are slots V5 and V6, and the slots of July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 106 Front panel description the EM200 connected to the EXPANSION OUT 2 connector on the rear of the G430 are slots V7 and V8. For information about the different media modules that can be housed in the media module slots, Combination limitations on page 29 and Slot Allocation.
  • Page 107 Note however that since the announcements are played from RAM, you must also increase RAM from 256 MB to 512 MB. You can obtain an Avaya upgrade memory kit which includes both a compact flash memory card and a RAM memory card. For instructions on installing and enabling the compact flash memory card, see Job Aid: Installing the upgrade memory kit components in the Avaya Branch Gateways, 03-603203.
  • Page 108 Each ETH LAN port is a standard RJ-45 network port. Use ETH LAN to connect a data device to the switch through a 10/100 Mbps Ethernet port (10/100/1000 for G430 hardware vintage 3). You can connect an external LAN to ETH LAN.

  • Page 109: The Front Panel Of The Avaya Mm710B Media Module

    3. Release the reset button. 4. Release the ASB button. The front panel of the Avaya MM710B media module The MM710B T1/E1 media module terminates a T1 or E1 trunk facility. For T1 connections, you can provision the MM710B to either utilize the integrated Channel Service Unit (CSU) capabilities...

  • Page 110: The Front Panel Of The Avaya Mm711 Media Module

    Green The physical connection is up. The front panel of the Avaya MM711 media module The MM711 media module provides analog line, trunk and telephone features and functionality. The MM711 front panel includes eight universal analog ports. These ports can be used for analog telephone or fax machines, or for analog trunks.

  • Page 111: The Front Panel Of The Avaya Mm712 Media Module

    Front panel description The front panel of the Avaya MM712 media module The MM712 DCP media module includes eight DCP telephone ports. The ports support two-wire DCP telephones. Figure 35: The MM712 media module front panel MM712 ports The MM712’s eight DCP telephone ports are labeled 1 through 8.

  • Page 112: The Front Panel Of The Avaya Mm714B Media Module

    This can include a telephone that is off the hook. The front panel of the Avaya MM714B media module The MM714B analog media module provides all the features provided by the MM714 (see front panel of the Avaya MM714 media module on page 111), and in addition provides an emergency transfer relay.

  • Page 113: The Front Panel Of The Avaya Mm716 Media Module

    CLI command also lights this LED.. The front panel of the Avaya MM716 media module The MM716 media module front panel has a 25-pair amphenol connector supporting 24 analog line ports. These ports can be configured as DID trunks with either wink start or immediate start.
  • Page 114 Activity Yellow A device connected to the module is in use. This can include a telephone that is off the hook. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 115: The Front Panel Of The Avaya Mm717 Media Module

    Front panel description The front panel of the Avaya MM717 media module The MM717 high density DCP media module front panel has a 25-pair amphenol connector supporting 24 Digital Communications Protocol (DCP) ports. To use the MM717 media module, connect an amphenol cable to the port and to either a breakout box or a punch down block containing RJ-45 or RJ-11 jacks, as needed.

  • Page 116: The Front Panel Of The Avaya Mm720 Media Module

    Yellow A device connected to the module is in use The front panel of the Avaya MM720 media module The MM720 ISDN BRI media module contains eight 4-wire S/T ISDN BRI ports. These ports interface to the central office at the ISDN T reference point.

  • Page 117: Front Panel Of The Mm721 Media Module

    A trunk connected to the module is in use. The front panel of the Avaya MM722 media module The MM722 ISDN BRI media module provides two 4-wire S/T ISDN BRI (Basic Rate Interface) 2B +D access ports with RJ-45 jacks.
  • Page 118 A trunk connected to the module is in use. In Communication Manager 3.0 or higher, the LED could alternatively indicate that a telephone connected to the module is in use. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 119: Chapter 15: Technical Specifications

    This appendix provides technical specifications for the Branch Gateway, for the EM200, for compatible power cords, and for USB modem support. Specifications The following table of technical specifications provides detailed information on the physical dimensions and tolerances. Table 25: Avaya Branch Gateway G430 specifications Description Value Height 2.62 in. (66.5 mm) Width 19 in.

  • Page 120: Em200 Specifications

    10A, 250V and a configuration specific for the region/country in which it will be used. The attachment plug must bear the safety agency certifications mark(s) for the region/country of installation. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 121: Usb Modems Supported By The Branch Gateway

    • Multitech USB modem, model MT5634ZBA-USB-V92 USB modems supported by the S8300 • USRobotics USB modem, model 5637 • Multitech USB modem, model MT5634ZBA-USB-V92 • Multitech USB modem, model MT9234-ZBA July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 122: Chapter 16: Information Checklists

    FTP server program. TFTP server program and SCP server program are recommended SSH program terminal emulation program: HyperTerminal or other TCP/IP networking software: bundled with Windows OS Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 123: Serial Number And Login Information

    Interface (PMI) to set as the Primary Management Interface (PMI). For example: interface vlan In the context of the IP address interface, assign an IP Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 124 Display device show system information Display the current show image version firmware and boot bank information. Installation site information Site Name Main Phone Installation Address Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 125 Other Contact Info: Notes to installer: access procedures, safety/security procedures Access Contact Name: Title: Phone: Fax: Mobile: Pager: E-mail: Off-hours contact: Installer Name: Date of Installation: July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 126: Chapter 17: Equipment List

    Table 27: Equipment List: G430 Branch Gateway G430 Branch Gateway The G430 Branch Gateway is a 19-inch 1.5U rack-mountable device. The Branch Gateway contains VoIP resources, a layer 2 switch, modular interface connectivity for traditional trunk and station access, and performs the function of a gateway/gatekeeper.
  • Page 127 Documentation, CIB 3246 FCC/Safety EM200 700236680 Grounding Kit for multiple EM200s in a 19 inch rack Table 29: Equipment List: Avaya S8300D and S8300E servers Server S8300D and S8300E servers Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway...
  • Page 128 Equipment list Server ™ The Avaya S8300D and S8300E servers are Intel -based server complexes that carry: • Administration and maintenance provisioning software • Web server • Linux OS • H.248 Branch Gateway Signaling Protocol • CCMS messages tunneled over H.248 Signaling Protocol •...
  • Page 129 Phone lines connected to those ports are not to be routed out-of-building. Failure to comply with this restriction could cause harm to personnel or equipment. The MM717 is RoHS compliant. MM720 BRI Media Module Comcode (for Services Ordering Only): 700394752 Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 130 -40 volt phantom power to the BRI endpoints. The MM720 is RoHS compliant. MM721 BRI Media Module Comcode (for Services Ordering Only): 700393762 Table continues… July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 131 Each port interfaces to the central office at the ISDN T reference point. Information is communicated in the same manner as for the MM720. The MM722 is RoHS compliant. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

  • Page 132: Chapter 18: Resources

    Solution architects, Gateway the G430 after it is already installed. This Implementation guide contains detailed information about engineers, Support all the features of the G430 and how to personnel, Technical implement them. support representatives Avaya Branch Gateway G430 CLI Describes the commands in the G430 CLI.
  • Page 133 For example, for user guides, click User Guides in the Content Type filter. The list displays the documents only from the selected category. 7. Click Enter. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 134 Procedure 1. Go to https://support.avaya.com. 2. Log on to the Avaya website with a valid Avaya user ID and password. 3. On the Avaya Support page, click Support By Product > Documents. 4. In Enter Your Product Here, type the product name, and then select the product from the list of suggested product names.
  • Page 135 Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 136 - In Search, type Avaya Mentor Videos to see a list of the available videos. - In Search, type the product name. On the Search Results page, select Video in the Content Type column on the left.
  • Page 137 Avaya Aura Communication Manager (CM) ASB ................version requirements for SRS ........RST ................Avaya courses ..............Avaya Gateway Manager, upgrading Java applet via FTP/ TFTP ..................81 Avaya Partner Contact Closure Adjunct ......Cable guides on mounting bracket ........ 23, CBC (Coupled Bonding Conductor) ........52...
  • Page 138 ............Compact flash content port ................publishing PDF output ..........replacing ............... searching ..............swapping ..............sharing ................134 Compact flash memory card watching for updates ..........July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 139 ........109–113, 115–118 Enabling ports ................107 modem ..............54, Services ..............107 Endpoint devices Front panel gateway connecting ..............overview ..............new, replacing and adding ..........62 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 140 ..............85, location ................Hardware versions .............105 login ................... Hot-swapping media modules ..........failover testing .............. LSP failover ................. ICC- VLAN configuring using CLI ..........123 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 141 ........44 analog port ..............46 NVRAM analog port, connecting analog trunk to ....... initializing with a jumper ..........101 attaching amphenol cable to .........50 media module ..........50, 113, July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 142 Securing amphenol cable to MM716 or MM717 ....gateway in rack .............25 see Gateway chassis installation .........22 S8300 media module ............31 Serial number of Branch Gateway ........13 July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 143 IP phone ............. Terminating telephones on the MM717 and MM716 ....50 upgrading IP phone, overview ..........testing .................. Testing mass storage device ..........88, installation ...............58, port ................July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...
  • Page 144 VoIP module field replaceable ............inserting ................ removing ...............71 link ................watch list ................with cable guides ..............without cable guides ............Worksheets installation, preparing ........... July 2018 Deploying and Upgrading Avaya G430 Branch Gateway Comments on this document? infodev@avaya.com...

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