THOMSON TG585 v8 Setup And User Manual
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THOMSON TG585 v8 Setup And User Manual

Wireless multi-user adsl2+ gateway
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THOM
TH
OMSO
SON TG
N
TG58
Wireless Multi-User ADSL2+ Gateway
Wireless Multi-User ADSL2+ Gateway
585
5
v8
v8
Setup and User Guide
Setup and User Guide

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  • Page 1     THOM OMSO SON TG TG58 Wireless Multi-User ADSL2+ Gateway Wireless Multi-User ADSL2+ Gateway Setup and User Guide Setup and User Guide...
  • Page 3     Setup and User Guide Setup and User Guide...
  • Page 4 Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON.
  • Page 5 ....................34 4.1.3 4.1.3 Conf Configuri iguring UPnP on the Thomso ng UPnP on the Thomson Gateway..n Gateway..............................
  • Page 6 Setup Troubleshoo oubleshooting..ting................................46 General General Thomson Thomson Gateway Gateway Troubles Troubleshooting hooting ....................47 Wired C Wired Connectio onnection Troubles n Troubleshooting hooting ..

  • Page 7: Used Symbols

    For more information on THOMSON's latest technological For more information on THOMSON's latest technological innovations, documents and software releases, innovations, documents and software releases, visit us at visit us at www.thomson.net...
  • Page 8      About this Setup and  About this Setup and User Guide  User Guide E-DOC-C E-DOC-CTC-20090 TC-20090708-0001 708-0001 v1.0 v1.0...

  • Page 9: Installation

    Internet using your Thomson Gateway. This Setup and User Guide will show you This Setup and User Guide will show you how to set up your Thomson Gateway and how to set up your Thomson Gateway and how to connect your how to connect your computer(s) to the Internet.

  • Page 10: Dsl Service

         Installation  Installation DSL Service DSL Service The DSL service must be activated The DSL service must be activated on your telephone line by your service on your telephone line by your service provider provider. . Decoupling the voice and DSL Decoupling the voice and DSL signal signal As soon as the DSL service is activated two kinds of signals will be available on your telephone line:...

  • Page 11: Wired Connection

         Installation  Installation  Wired connection  Wired connection If you want to c If you want to connect one or more computer using a wired connection, make sure onnect one or more computer using a wired connection, make sure those computers are those computers are equipped with an Ethernet Network Interface Card (NIC).

  • Page 12: Installation Methods

     The Setup and User Guide will first help The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After you to connect your computer to the Thomson Gateway. After this is done, you can this is done, you can configure your Thomson Gateway using your web browser configure your Thomson Gateway using your web browser.

  • Page 13: Starting The Wizard

    Select the language of your choice and click The Setup wizard will now guide you through the The Setup wizard will now guide you through the installation of your Thomson Gateway. installation of your Thomson Gateway. At the end of the...
  • Page 14   View Documentation View Documentation to view a list to view a list of the documentation that is available for your Thomson Gateway. of the documentation that is available for your Thomson Gateway.   This list will be This list will be automatically updated if you are connected to the automatically updated if you are connected to the Internet.
  • Page 15 Setting up a wired connection  For more information on how to setup a For more information on how to setup a wired connection (i.e. an Ethernet connection) to your Thomson wired connection (i.e. an Ethernet connection) to your Thomson Gateway, see Gateway, see “1.4...
  • Page 16 Open your web browser. Open your web browser. The Thomson Gateway informs you that you have not yet The Thomson Gateway informs you that you have not yet configured your Thomson Gateway. configured your Thomson Gateway. If this window does not If this window does not appear browse to appear browse to http://dsldevice.lan...
  • Page 17 Setting up a wired connection  For more information on how to setup a For more information on how to setup a wired connection (i.e. an Ethernet connection) to your Thomson wired connection (i.e. an Ethernet connection) to your Thomson Gateway, see Gateway, see “1.4...
  • Page 18 E Eth ther erne net C able Requirements Requirements Both your computer and Thomson Gateway must have a free Ethernet port. Both your computer and Thomson Gateway must have a free Ethernet port.     Y Y our computer must be our computer must be configured to obtain an configured to obtain an IP address automatically.

  • Page 19: In This Chapter

         Thomson Gateway Basics  Thomson Gateway Basics In this chapter In this chapter E-DOC- E-DOC-CTC-2009 CTC-20090708-000 0708-0001 v1.0 v1.0...
  • Page 20      Thomson Gateway  Thomson Gateway Basics Basics Content Content This chapter describes the behaviour of: This chapter describes the behaviour of:   Status LEDs Status LEDs WPS Button LED WPS Button LED   Ethernet LEDs Ethernet LEDs ...

  • Page 21: Power Led

    On the top panel of your Thomson Gateway, you can find a On the top panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the number of status LEDs, indicating the state of the device.

  • Page 22: Internet Led

         Thomson Gateway  Thomson Gateway Basics Basics Broadband LED Broadband LED G G r r e e e e n n S S o o l l i i d d o o n n D D S S L L l l i i n n e e s s y y n n c c h h r r o o n n i i s s e e d d...

  • Page 23: Wps Button

         Thomson Gateway Basics  Thomson Gateway Basics  WPS button  WPS button The Wi-Fi Protected Setup (WPS) button allows you to add new The Wi-Fi Protected Setup (WPS) button allows you to add new wireless clients to your network. wireless clients to your network.

  • Page 24: Ethernet Led

         Thomson Gateway  Thomson Gateway Basics Basics Ethernet LED Ethernet LED A LED may be provided per Ethernet port A LED may be provided per Ethernet port to indicate link integrity (or activity). to indicate link integrity (or activity).
  • Page 25 Access the Thomson Gateway via UPnP Y Y ou can also access ou can also access the Thomson Gateway GUI using the Internet Gateway Device (IGD) icon if your the Thomson Gateway GUI using the Internet Gateway Device (IGD) icon if your...
  • Page 26 Toolbox : :   Allows you to configure the network services and Allows you to configure the network services and Internet security settings of your Thomson Gateway. Internet security settings of your Thomson Gateway. Home Network Home Network : : ...

  • Page 27: Navigation Bar

    Tasks T T o allow a quick o allow a quick configuration of your Thomson Gateway, some pages may offer you a number of related configuration of your Thomson Gateway, some pages may offer you a number of related tasks in the tasks in the Pick a task Pick a task  list.

  • Page 28: Backing Up Your Configuration

    Introduction Once you have configured your Thomson Gateway to your needs, it Once you have configured your Thomson Gateway to your needs, it is recommended to backup your is recommended to backup your configuration for later use. This way you configuration for later use.

  • Page 29: Wireless Access

    Because you no longer need a Because you no longer need a physical connection, everyone who is within the range physical connection, everyone who is within the range of your Thomson of your Thomson Gateway can access your network. If Gateway can access your network.
  • Page 30 Shortly press the WPS button on the Thomson Gateway: The WPS button LED starts blinking orange. This indicates that the The WPS button LED starts blinking orange. This indicates that the Thomson Gateway is now searching Thomson Gateway is now searching for wireless clients that are in for wireless clients that are in registration mode.
  • Page 31 The WPS button LED is blinking red This indicates that the Thomson Gateway could not find your This indicates that the Thomson Gateway could not find your wireless client. Make sure that the WPS button wireless client. Make sure that the WPS button LED is blinking orange when you start LED is blinking orange when you start WPS on your wireless client.
  • Page 32 If you did not change If you did not change the SSID manually, your Thomson Gateway uses the Network Name that is printed on the SSID manually, your Thomson Gateway uses the Network Name that is printed on the bottom panel label of your Thomson Gateway.
  • Page 33 WPA-PSK  Although the Thomson Gateway allows you to use WEP or Although the Thomson Gateway allows you to use WEP or no security, it is not recommended to use these no security, it is not recommended to use these settings. Only use WEP if you settings.
  • Page 34      Wireless Access  Wireless Access .3 .3. ri rin ry ryp Procedure Procedure Continuing from Continuing from “Configuring th “Configuring the wireless encryption” e wireless encryption” on page on page 27: : Select Select Use WPA-PSK Encryption Use WPA-PSK Encryption . . In the In the WPA-PSK Encryption Key WPA-PSK Encryption Key  box, type a the key of your choice.
  • Page 35  Warning Although the Thomson Gateway allows you to use WEP or Although the Thomson Gateway allows you to use WEP or no security, it is not recommended to use these no security, it is not recommended to use these settings. Only use WEP if you settings.
  • Page 36      Wireless Access  Wireless Access E-DOC-C E-DOC-CTC-20090 TC-20090708-0001 708-0001 v1.0 v1.0...

  • Page 37: Feature Availability

    Depending on the configuration offered by your service provider provider, some features may not , some features may not be available on your be available on your Thomson Gateway. For more information, contact your Thomson Gateway. For more information, contact your service provider. service provider. E-DOC- E-DOC-CTC-2009 CTC-20090708-000 0708-0001 v1.0...

  • Page 38: Supported Operating Systems

    With UPnP: You can access the You can access the Thomson Gateway GUI Thomson Gateway GUI without having to remember the address of the  without having to remember the address of the Thomson Thomson   Gateway. For more information, see Gateway.
  • Page 39 The Network Network  window appears:  window appears: Right-click your Thomson Gateway (displayed as Right-click your Thomson Gateway (displayed as THOMSON TGXXX THOMSON TGXXX) and click ) and click View device web page View device web page . . The Thomson Gateway GUI Thomson Gateway GUI appears.
  • Page 40 Network . . The Network Network  window appears:  window appears: Right-click your Thomson Gateway (displayed as Right-click your Thomson Gateway (displayed as THOMSON TGXX THOMSON TGXXX). If you are currently: If you are currently: Connected to the Internet, click Connected to the Internet, click Disable Disable  to disconnect from the Internet.
  • Page 41 Extended Security Extended Security If Extended Security is enabled only limited If Extended Security is enabled only limited UPnP operation between the host and the Thomson Gateway is UPnP operation between the host and the Thomson Gateway is allowed: allowed: A local host is A local host is not allowed to connect/disconnect the Thomson Gateway Internet connection.
  • Page 42      Thomson Gateway  Thomson Gateway Tools Tools .1 .1. Adding UPnP Adding UPnP If you are If you are running Microsoft Windows XP running Microsoft Windows XP, it , it is recommended to add is recommended to add the UPnP component to the UPnP component to your system.
  • Page 43 Adding IGD Discovery and Control Y Y our Windows XP system is able to our Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Thomson discover and control Internet Gateway Devices (IGD), like the Thomson Gateway on your local network.
  • Page 44 Introduction The Thomson Gateway allows you to use one The Thomson Gateway allows you to use one internet connection for multiple computers. This means that all internet connection for multiple computers. This means that all your computers share one public IP address, your computers share one public IP address, as if only one computer were connected to as if only one computer were connected to the outside world.
  • Page 45 Y Y our computer will use UPnP to communicate to the Thomson Gateway which services our computer will use UPnP to communicate to the Thomson Gateway which services are running on the are running on the computer.

  • Page 46: Dynamic Dns

        Procedure Procedure Proceed as follows: Proceed as follows: Browse to the Browse to the Thomson Gateway GUI Thomson Gateway GUI. . On the On the Toolbox Toolbox  menu, click  menu, click Dynamic DNS Dynamic DNS . .

  • Page 47: Internet Security

    E DOC CTC 20090 20090708 0001 708 0001 v1.0 v1.0      Internet Security   Internet Security  Overview Overview The Thomson Gateway offers you various options to secure your The Thomson Gateway offers you various options to secure your network: network:...

  • Page 48: Changing The Security Level

    Introduction The Thomson Gateway comes with an integrated firewall. This firewall has The Thomson Gateway comes with an integrated firewall. This firewall has a number of predefined levels to a number of predefined levels to allow you to adjusted the allow you to adjusted the firewall to your needs.
  • Page 49  Internet Security   Internet Security  Introduction Introduction The Thomson Gateway allows you to deny access to specific web sites. The Thomson Gateway allows you to deny access to specific web sites. Access Denied page Access Denied page When a user tries to access a page that is being blocked, the following page is displayed:...
  • Page 50 Deny access to a specific web site Deny access to a specific web site Proceed as follows: Proceed as follows: Browse to the Browse to the Thomson Gateway GUI Thomson Gateway GUI. . On the On the Toolbox Toolbox  menu, click  menu, click Parental Control...

  • Page 51: Troubleshooting

    Thomson Gateway. Thomson Gateway. If the suggestions do not resolve the If the suggestions do not resolve the problem, look at the support pages on problem, look at the support pages on www.thomson.net www.thomson.net    or contact or contact your service provider.
  • Page 52 No dedicated firewall device or router is placed No dedicated firewall device or router is placed between your computer and the Thomson Gateway. between your computer and the Thomson Gateway. ...
  • Page 53 Thomson Gateway unreachable Thomson Gateway unreachable If your Thomson Gateway cannot be reached, you might consider a hardware reset as described in If your Thomson Gateway cannot be reached, you might consider a hardware reset as described in “6. “6.5 Reset...
  • Page 54 Make sure that: Make sure that: The Ethernet cable is securely connected to the The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your Ethernet port on your Thomson Gateway and your  ...
  • Page 55   the Thomson Gateway or the Thomson Gateway or directing the Thomson Gateway’s antenna(s) for optimal performance. directing the Thomson Gateway’s antenna(s) for optimal performance. Make sure that the wireless c Make sure that the wireless client adapter is enabled (message like “radio on”).
  • Page 56 The Thomson Gateway returns to the Thomson Gateway home page (unless the IP The Thomson Gateway returns to the Thomson Gateway home page (unless the IP address of your address of your computer is not in the same...
  • Page 57      Troubleshooting  Troubleshooting Reset the Thomson Gateway via the Reset button Reset the Thomson Gateway via the Reset button Proceed as follows: Proceed as follows: Make sure the Thomson Gateway is turned on. Make sure the Thomson Gateway is turned on.
  • Page 58 E-DOC- E-DOC-CTC-2009 CTC-20090708-000 0708-0001 v1.0 v1.0      Troubleshooting  Troubleshooting...
  • Page 59 E-DOC-C E-DOC-CTC-20090 TC-20090708-0001 708-0001 v1.0 v1.0...
  • Page 60     THOMSON Telecom Belgium THOMSON Telecom Belgium Prins Boudewijnlaan 47 Prins Boudewijnlaan 47 2650 Edegem 2650 Edegem Belgium Belgium www.thomson.net www.thomson.net © © THOMSON THOMSON 2010. All rig 2010. All rights reserved. hts reserved. E-DOC-CTC-200 E-DOC-CTC-20090708-0001 90708-0001 v1.0. v1.0.

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