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4.0 Dispenser Care
4.2 AquaEase™ Water Cartridge Change
By replacing your AquaEase™ Water Cartridge every three months (the red indicator light will flash when
it' s time), you'll be swapping out all internal cold-water contact parts to ensure a clean dispensing source.
Before installing the new cartridge, recycle the empty reservoir bottle and discard the remaining used water
cartridge parts.
For additional recycling options, please call Customer Service at 1-800-274-5282.
1. The flashing red light will indicate that the
AquaEase water cartridge is ready to be
replaced.
Because a new bottle of water is required at this
time, wait until the flashing light turns to a solid
light, indicating that the bottle is empty.
2. Remove empty bottle from cabinet and
disconnect red air connector by pulling upwards.
3. Open your new AquaEase box and locate
the spare, red hygiene cap and have it handy.
4. Disconnect tube from cap by squeezing tabs
and pulling upwards, then place hygiene cap
onto end of tube to ensure no water drips.
12
(continued)
5. Lift up clamping lever to unlock, release cap,
and pull the lower cartridge upwards.
Let water drain from tube, then remove from
bottle and discard.
6. Press lid release buttons on either side of the lid,
and open the lid.
7. Press and lift tab to release gray bracket
at front of unit.
8. Holding handle of water cartridge, slowly pull
upwards to remove reservoir bottle, tubes and all
connections. Keep reservoir bottle upright.
9. Remove foam ring. Then, expand and remove
C-shaped bracket from the neck. Separate
bottle from upper cartridge (this water can be
consumed). Place empty reservoir bottle in
recycling bin, and discard remaining parts.
LUMINA BOTTOM-LOAD DISPENSER USER GUIDE | 13
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Do you have a question about the ReadyRefresh Lumina and is the answer not in the manual?
Questions and answers
how do i get replacement parts for an embac BY24BL-us. The port for the air tube broke off the clamping top.
You can order replacement parts such as AquaEase™ water cartridges, cups, and bottled water from ReadyRefresh.com. For further assistance, you can contact the Nestlé® Waters North America customer service center at 1-800-274-5282.
This answer is automatically generated
BY24WH-US Is not pumping water and I bought the product second hand and customer service is being helpful. I’ve worked on everything in my power and having 200 plus clients using my space.
The NESTLE ReadyRefresh Lumina BY24WH-US may not be pumping water due to the following reasons:
1. No Power – Ensure the unit is plugged in and has power.
2. Air in the System – The system may need priming (refer to section 3.5).
3. Water Bottle Installation Issues – Ensure the bottle is properly installed with no pinched or kinked tubes.
4. AquaEase™ Water Cartridge Issues – Ensure the lower cartridge is fully seated and sealed.
5. Gray Bracket Not Secured – Ensure the gray bracket is fully closed and secured.
6. Clamping Lever Not Locked – Ensure the clamping lever is locked in the down position.
If the issue persists, contact Nestlé® Waters North America customer service at 1-800-274-5282.
This answer is automatically generated
How can I get a red air supply connector for my lumina water dispenser
Cold water side working fine, hot water side not working at all. Priming issue?
Yes, there can be a priming issue with the hot water side of the NESTLE ReadyRefresh Lumina. The unit must be primed before activating the hot water. If the dispenser was depressurized for any reason, it needs to be re-primed. Priming is confirmed when the dispensing light flashes and stops after two minutes.
This answer is automatically generated
The air pump is not pumping air. The water wasn't flowing, so I ordered a new water cartrage and replaced it but it shows the same problem, red light and led light are blinking and there is no water flow, the new cartrage is empty and doesn't want to fill up.