Canon imageFORMULA R40 User Manual

Canon imageFORMULA R40 User Manual

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User Manual
• Please read this manual before operating this
scanner.
• After you finish reading this manual, store it in a safe
place for future reference.

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Summary of Contents for Canon imageFORMULA R40

  • Page 1 User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
  • Page 2 Canon U.S.A. Inc. recycling waste electrical and electronic equipment (EEE). Improper ONE CANON PARK, MELVILLE, NY 11747, U.S.A. handling of this type of waste could have a possible negative impact Tel. No. 1-800-652-2666 on the environment and human health due to potentially hazardous substances that are generally associated with EEE.
  • Page 3 This is not an exhaustive list. form or by any means, electronic or mechanical, including Canon is not responsible for how this scanner is used by an individual. photocopying and recording, or by any information storage or retrieval Please note that certain intellectual property is protected by copyright...
  • Page 4 CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA.
  • Page 5: Introduction

    Introduction Thank you for purchasing the Canon imageFORMULA Document Scanner. • If you are using Windows, the User Manual (electronic manual) will Please read the following manuals carefully and familiarize yourself be registered to the following location when the software is installed.
  • Page 6: Symbols Used In This Manual

    Hint Symbols Used in This Manual In Windows 8.1, it is registered at the following location. The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
  • Page 7: Table Of Contents

    Auto Power Off Setting............62 Installation Location .............. 10 Removing the Document Feed Tray ........63 AC Adapter................10 About the Canon imageFORMULA Driver Setting Tool ..63 Moving the Scanner .............. 11 Troubleshooting ........65 Handling ................11 Common Problems and Solutions......65 Disposal ................
  • Page 8: Before Using The Scanner

    CPU: Intel Core 2 Duo 1.66GHz or faster For details, consult your local authorized Canon dealer. • Scanning speeds are lower if your computer’s standard USB Intel Core i7 2.3GHz or faster interface is USB Full-Speed (equal to USB 1.1.)
  • Page 9: Turning The Power On

    Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner. Make sure that the scanner and computer are connected properly. Press the power button. When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows.
  • Page 10: Important Safety Instructions

    If you have any questions regarding the power supply, contact your as dust may adversely affect the inside of the scanner. local authorized Canon dealer or service representative for further Avoid warm or humid locations, such as in the vicinity of a water information.
  • Page 11: Moving The Scanner

    Then, contact your local authorized Canon dealer or service representative to have the unit serviced.
  • Page 12: Disposal

    Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury. Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).
  • Page 13: Features Of The Scanner

    Features of the Scanner The main features of the scanner are described below. Auto Resolution Detection Compact Design When enabled in the CaptureOnTouch or scanner driver settings, The scanner has a compact size of 291 mm (11.46") (W) × 250 mm this function detects the content of documents and determines the (9.84") (D) ×...
  • Page 14 Character/Line Emphasis Function If characters and lines in scanned images are not clearly visible, you can use this function to adjust their thickness during scanning. Start Scanning from the Operating Panel You can start scanning by launching CaptureOnTouch with the operating panel buttons.
  • Page 15: Names And Functions Of Parts

    Names and Functions of Parts Front View (With the Eject Tray Pushed In) A OPEN Lever D Document Guides Pull this toward you to open the front unit. Align the document guides with both edges of the document to ensure that the document feeds straightly. B Power button Press this to turn on the scanner.
  • Page 16 Front View (With the Eject Tray Pulled Out) A Feed Extension Support E Document Eject Tray Open this when placing long paper in the scanner. Pull this out to scan documents. Scanned documents are output here. B Feed Support When scanning multiple documents of varying sizes at one time, Pull this out to support loaded documents.
  • Page 17 C Start Button Back View This executes the job displayed in the Job No. Indicator. D Stop Button This stops active jobs. E DFR (Double Feed Release) Button This is lit when a document double feed is detected. Pressing this button cancels the double feed detection function, allowing you to continue scanning.
  • Page 18: Basic Operation

    Basic Operation Documents The scanner can scan documents ranging in size from business cards to LTR/A4. The document sizes that this scanner can scan are shown below. Align the centers Plain Paper Size Width: 50.8 mm to 216 mm (2" to 8.5") Align the leading edges Length: 54 mm to 356 mm (2.1"...
  • Page 19 • Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. There are creases or Carbon paper fold lines. There are curls. The surface is coated.
  • Page 20: How To Place Documents

    How to Place Documents IMPORTANT Scanning multiple documents Pull the document eject tray forward according to the various Standard paper feeding should be used when scanning multiple lengths. documents of a standard size at one time. Standard paper feeding enables multiple documents to be fed while separating each page. Pull out the feed support.
  • Page 21: Placing Cards

    • If double-feeding occurs, press the scanner's DFR button to Place the document. continue the scan, or clear the [Detect by Ultrasonic] check box in the [Feeding] tab on the scanner driver settings screen. (See p. 26) Placing Cards When scanning cards, place one card at a time horizontally. Adjust the document guides to fit the width of the card to be scanned.
  • Page 22: Scanning With Carrier Sheets

    Load the document with the sealed end of the carrier sheet as the leading edge. • When scanning cards, clear the [Detect by Ultrasonic] check box in the [Feeding] tab on the scanner driver settings screen. (See p. 26) After placing the document, align the document guides with both Scanning with Carrier Sheets edges of the document.
  • Page 23: Setting The Long Document Mode

    • When using carrier sheet for legal sized document, the scanner Select the [Carrier sheet] check box. must be set to long document mode. (See p. 23) Open the scanner driver's Detail Settings screen. (See p. 30) Open the [Feeding] tab, and set [Carrier sheet] to [Carrier sheet].
  • Page 24 Errors also occur due to memory shortage, and scanning may be disabled. IMPORTANT Log on to Windows as an Administrator. Click the Start button, and then click [Canon R40], and [Canon imageFORMULA Driver Setting Tool]. imageFORMULA Driver Setting Tool starts. Click the [Control] tab.
  • Page 25 Select [Long Document mode (1000 mm)] or [Long Document mode (3000 mm)] depending on the length of Open the scanner driver's Detail Settings screen. (See the document. p. 32) Click to display the [Scanner Information] dialog box. The [Scanner Information] dialog box appears. Click [Maintenance].
  • Page 26: Detecting A Document Double Feed

    Detecting a document double feed Select either the [Detect by Length] or the [Detect by Ultrasonic] check box (or both). This scanner includes a function to detect document double feeds. By using this function, the scanner will automatically stop when it detects that multiple documents have been fed at the same time.
  • Page 27 What to do when a double feed is detected Open the scanner driver's Detail Settings screen. (See When not using the double feed detection ignore function p. 32) If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. When this Select the [Double Feed Detection] check box, and then happens, the following error code is displayed in the Job No.
  • Page 28 When using the double feed detection ignore function If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. The following error code is displayed in the Job No. Indicator of the operating panel, and the DFR button lights.
  • Page 29: Scanning Methods

    Scanning methods Scanning with CaptureOnTouch What is CaptureOnTouch? CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. For details about the operations and functions, see the help of CaptureOnTouch.
  • Page 30: Setting The Scanner Driver

    Setting the Scanner Driver When you scan a document in a TWAIN compatible application, open [Basic] tab the scanner driver and configure the scanning conditions and other settings. This section describes the configuration and functions of the scanner driver. Configuration and Functions of the Scanner Driver The scanner driver consists of the following tabs.
  • Page 31 [Image processing] tab [Others] tab Configure special scan method and image processing settings. Set the processing method for scanned images. [Feeding] tab Specify scanner operations related to document feeding.
  • Page 32 Simple Mode Advanced Mode When the scanner driver is opened from CaptureOnTouch, the following settings screen of the scanner driver appears. Hint When the Advanced Settings screen is called from some applications, the Advanced Settings screen may have the Simple mode and Advanced mode.
  • Page 33: Setting Basic Scanning Conditions

    Color mode Setting Basic Scanning Conditions Select the scanning mode. This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. • [Advanced Text Enhancement] and [Advanced Text Enhancement II] remove or process the background color and background surrounding text to enhance the text for easy reading.
  • Page 34 Dots per inch Select the scanning resolution. Confirming Basic Conditions for Scanning When you scan a document, make sure you confirm the [Color mode], [Dots per inch], [Page Size], and [Scanning Side] basic conditions in the settings screen of the scanner driver. •...
  • Page 35 Color mode Page Size Select the scanning mode. Select the page size that matches the document to be scanned. • [Advanced Text Enhancement II] removes or processes the background color and background surrounding text to enhance the text for easy reading. •...
  • Page 36 Scanning Documents of Unregistered Specifying the Scan Area Page Sizes Configure the following settings when you want to specify the area of the document to be scanned. Specifying an area You can register a non-standard page size that has not been registered as a page size by naming and registering it as a custom page size in the Custom Paper Size dialog box, which is opened from Specify the area of the document to be scanned in the Scan Area...
  • Page 37 Configuring Scanner Settings According to Purpose Set the scanning side setting to [Skip blank page] to delete the images of the blank pages in the document. Set the scanning conditions according to the scanning purpose. When you want to delete the images of the blank pages in two-sided documents Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to delete the images of the blank pages in the document.
  • Page 38 When you do not want to scan colored lines and text When you want to enhance red Specify the color (red, green, blue, all colors) to be ignored (dropped Specify [Red Enhance] in the color dropout settings on the [Image out) in the color drop-out settings on the [Image processing] tab, and processing] tab, and red will be enhanced in the scanned image.
  • Page 39 When you want to enhance contours in images When you want to make lines and text in scanned images thicker or thinner Adjust the edge emphasis setting on the [Image processing] tab. Drag the [Character Emphasis] slider in the [Image processing] tab to make lines and text in the scanned images thicker or thinner.
  • Page 40 When you want to enhance text that is difficult to read because of factors such as the background of the Select [Advanced Text Enhancement II] in the [Color mode] setting. scanned document The background behind the text is removed or processed so that the text is emphasized for better readability.
  • Page 41 When you want to match the orientation of images to the text when scanning a mixture of pages with different text orientations Select [Text orientation recognition] in [Document Orientation] on the [Others] tab. The text orientation on each page is detected, and the scanned image is rotated in 90-degree increments to correct the orientation.
  • Page 42 When you want to rotate the images of a document placed horizontally to correct the orientation Select the [Text Orientation Recognition] check box. The text orientation on each page is detected, and the scanned image is rotated in 90-degree increments to correct the orientation. Specify the rotation angle in [Document Orientation] on the [Others] tab.
  • Page 43 When you want to use batch separation for scanning When you want to use multistream settings for scanning When you want to divide and scan a document, you can separate a Multi-stream allows you to output multiple different scanned images batch at the timing with which each next document is placed and with a single scan operation, and output scanned images with different scanned.
  • Page 44 A When you want to specify different scanning conditions for the front When you want to remove dots and notches that appear and back pages of a document, select [Both] for [Scanning Side] on in documents the [Basic] tab in advance. B Specify the number of scanning conditions to apply in [Stream count of Front].
  • Page 45 When you want to save a scanner driver setting Click [Image processing] and select [ON] for [Erase Dot] or [Erase Notch] in the dialog box that appears. When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to the list.
  • Page 46 Clicking the [Add] button registers the current setting to [Favorite Setting List]. Use the [Delete] button to delete a setting from the list.
  • Page 47 Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab. [Brightness] tab [Others] Tab Setting value Contrast Setting value Prescan ...
  • Page 48 Not available for setting if either one of the following two conditions are met. • [Detection mode] in the [Auto Image Type Detection Settings] dialog box is set to [Color or Gray] • [Mode in case of binary] in the [Settings for in case of binary] tab is set to [Error Diffusion] Not available for setting if [Detection mode] is set to [Color or Gray] in the [Auto Image Type Detection Settings] dialog box.
  • Page 49 Advanced mode (Image processing dialog) Prevent Bleed Edge Background Character Through / Color Erase Setting value Erase Dot emphasis smoothing Emphasis Remove drop-out Notch Background   Detect automatically       Black and White   ...
  • Page 50: More Advanced Scanning Methods (Batch Separation)

    More Advanced Scanning Methods (Batch Separation) Batch separation using patch code sheets Batch Separation (Insert blank page) This scanner supports batch separation (automatic file separation) Recognizes blank pages as batch separators and performs batch functions by using patchcodes. separation (automatic file separation) when documents containing By tucking patchcode sheets supplied with this scanner into a blank pages are scanned.
  • Page 51 Hint Print patchcode with a printer. In Windows 8.1, it is registered at the following location. Click [Start] – [Canon R40] and then select [Patchcode] from the menu. Patchcodes can be printed in A4 and letter (LTR) sizes. Open the application and print a patchcode that is the same size as the document to be scanned.
  • Page 52 Place the documents in the scanner after inserting the patchcode sheet in front of the page that separates the files. Insert the patchcode sheets at the beginning of documents to change file separation. In an application, open the scanner driver settings screen and select [Patchcode] in [Batch Separation] on the [Others] tab.
  • Page 53: Maintenance

    Maintenance Daily Maintenance Clean the scanner on a regular basis, as described below, to maintain Cleaning the Inside of the Scanner peak scanning quality. Dust or paper particles inside the scanner may cause lines or CAUTION smudges to appear on scanned images. Use compressed air to •...
  • Page 54 • Scratches on the sensor glass may cause marks on the images, as well as feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative. • Take care to ensure the anti-static brush in the front unit does not become deformed.
  • Page 55: Adjusting The Reduction Ratio

    59) reduction ratio. IMPORTANT Log on to Windows as an Administrator. Click the Start button, and then click [Canon R40] and [Canon imageFORMULA Driver Setting Tool]. imageFORMULA Driver Setting Tool starts.
  • Page 56 Hint Click [Apply]. In Windows 8.1, it is registered at the following location. Click [Close] to close the imageFORMULA Driver Setting Tool. Open the scanner driver's Detail Settings screen. (See p. 32) Click to display the [Scanner Information] dialog box. Click the [Maintenance] tab and then move the slider to change the value of [Reduction ratio adjustment].
  • Page 57: Replacing Consumable Parts

    Replacing Consumable Parts Click [Maintenance] to display the [Maintenance] dialog box. The two rollers (feed roller and retard roller) installed in the scanner are consumable parts. The feed roller and retard roller wear with Change the value of [Reduction ratio adjustment]. scanning.
  • Page 58 Opening and Closing the Front Unit When closing the front unit, make sure that it is completely closed by gently pressing the left and right Pull the OPEN lever and pull open the front unit toward until you hear a click. you.
  • Page 59 Replacing the Retard Roller Remove the feed roller. Open the roller cover. Install the new feed roller. Pull the left lever that secures the retard roller to the scanner, and remove the roller. Close the roller cover.
  • Page 60 IMPORTANT Log on to Windows as an Administrator. Click the Start button, and then click [Canon R40], and [Canon imageFORMULA Driver Setting Tool]. imageFORMULA Driver Setting Tool starts. Push the left side of the retard roller to secure it to the scanner.
  • Page 61 Opens the scanner driver's Detail Settings screen. (See p. 32) Click to display the [Scanner Information] dialog box. Click the [Maintenance] tab and then select [Reset]. Click [Maintenance] to display the [Maintenance] dialog box. Click [Reset]. The counter resets. Click [Close] to close the imageFORMULA Driver Setting Tool.
  • Page 62: Auto Power Off Setting

    To disable this setting, follow the procedure below. IMPORTANT Log on to Windows as an Administrator. Click the Start button, and then click [Canon R40], and Click the [Control] tab. [Canon imageFORMULA Driver Setting Tool]. imageFORMULA Driver Setting Tool starts.
  • Page 63: Removing The Document Feed Tray

    Driver Setting Tool What is Canon imageFORMULA Driver Setting Tool? The Canon imageFORMULA Driver Setting Tool can be used to check the information of the scanner, or to configure the maintenance settings. Canon imageFORMULA Driver Setting Tool consists of the following tabs.
  • Page 65: Troubleshooting

    If a sticky substance such as glue or correction fluid is found, carefully wipe with just enough pressure to clean the area where the lines appear. If the problem cannot be solved by cleaning, the internal glass may be scratched. Contact your local authorized Canon dealer.
  • Page 66 Problem 6 Pages are missing. Problem 9 All of the placed documents have been scanned, but the scanned image does not appear on the Solutions When the scanner driver’s [Scanning Side] setting is application. [Skip Blank Page], documents with very little black may be unintentionally skipped.
  • Page 67 Problem 12 The size detection and deskew functions fail. Solutions When [Carrier sheet] is set to [Carrier sheet] in the [Feeding] tab of the scanner driver settings screen and you scan a document with black edges without inserting it in a carrier sheet, the size detection and deskew functions may fail.
  • Page 68: Software Troubleshooting

    Software Troubleshooting This section describes troubleshooting problems and solutions for operating the supplied software (CaptureOnTouch). If scanning is too slow (1) Close other running programs, if any. (2) Scanning can be slowed down by memory shortage caused by memory-resident applications such as anti-virus programs. Close such memory-resident programs if necessary to free up memory space.
  • Page 69: Useful Tips

    Useful tips Here are some useful tips for scanning documents. Setting Description Where are scanned images saved? Can the save destination be Any specified text string to be included in the file changed? File name name. All destination locations can be changed to other folders. Both Standard Scanning and One Touch Scan save the output to the Appends the date and time to file names.
  • Page 70 • To use this function, you need to install a plug-in. • The plug-in can be installed by selecting its checkbox when installing CaptureOnTouch.
  • Page 71: Clearing A Paper Jam

    Clearing a Paper Jam When paper jams are detected during scanning, the following error Pull the OPEN lever and pull open the front unit toward codes are displayed in the scanner’s display panel and scanning is interrupted. you. Paper jam error code When a paper jam or double feed occurs during scanning, use the following procedures to clear them.
  • Page 72 IMPORTANT Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner. Close the front unit by gently pushing it up on both sides until it clicks into place.
  • Page 73: Uninstalling The Software

    Uninstalling the Software If the TWAIN driver or CaptureOnTouch is not operating normally, follow the procedure below to uninstall them. Then, re-install the software. See Setup Guide. IMPORTANT Log on to Windows as an Administrator. From the Windows task bar, click the [Start] button and then [Control Panel].
  • Page 74: Appendix

    Appendix Specifications Main Unit Scanning Speed (Conditions: Core i7 3.4GHz CPU, 16 GB memory, A4 document size) Type Desktop sheetfed scanner Grayscale Simplex 200dpi 40 pages/min Scanning Document Size 300dpi 40 pages/min Plain Paper Duplex 200dpi 80 images/min Size: Width: 50.8mm to 216 mm (2" to 8.5") 300dpi 80 images/min Length: 54 mm to 356 mm (2.1"...
  • Page 75: Replacement Parts

    Kit to replace the rollers (feed roller, retard roller). • For the replacement procedure, see “Replacing Consumable Parts” on p. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. 291 mm (11.46") 382 mm (15.04")
  • Page 76: Index

    Index Adjusting the Reduction Ratio ............ 55 Paper jam ................... 71 Advanced Mode(Mac) ..............32 Power supply ................9 Auto Power Off ................62 Reduction ratio adjustment ............55 Batch separation ..............43 Resetting the counter ..............60 Retard roller ................. 57 Roller ..................
  • Page 77 CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 8000 Mississauga Road Brampton, Ontario L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA PTY.

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