Lenovo ThinkAgile VX7820 User Manual

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User Guide for

ThinkAgile VX7820 Appliance,

ThinkAgile VX 4-Socket 4U Certified Node

Machine Types: 7Z12 and 7Z13

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Summary of Contents for Lenovo ThinkAgile VX7820

Page 1 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node Machine Types: 7Z12 and 7Z13...
Page 2 This equipment is not suitable for use in locations where children are likely to be present. In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup...
Page 3: Table Of Contents
Chapter 8. Installing and setting up Cable routing for common components . . . Lenovo XClarity Integrator..87 Cable routing for drives ..Deploying Lenovo XClarity Integrator for VMware vCenter .
Page 4 Install the riser for slot 16 to 17 (riser 3) ..222 I/O tray replacement ... . . 152 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 6 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2020...
Page 8: Safety Inspection Checklist
Go to: http://dcsc.lenovo.com/#/ b. In the Customize a Model pane: 1) Click Select Options/Parts for a Model. 2) Enter the machine type and model for your server. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 9 Click the Power tab to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 4. Check inside the server for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.
Page 10 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node viii...
Page 11: Chapter 1. Introduction
Chapter 1. Introduction The ThinkAgile VX7820 Appliance and VX 4U Certified Node are high performance 4U rack servers that support up to four Intel Xeon processors. They are enterprise-class servers designed for customers requiring four processors, large amounts of memory, and numerous I/O connections. In addition, they are designed to simplify vSAN deployment and management for customers through predefined server configurations that are optimized around specific types of workloads.
Page 12: Vx Deployment Architecture
The systems are connected through switches for management and data: • A dedicated management network is used by the Lenovo XClarity Administrator to communicate with the Lenovo XClarity Controller (XCC) on each of the ThinkAgile VX7820 Appliance/VX 4U Certified Node.
Page 13: Specifications
• Scalable up to 112 cores (with four processors installed) For a list of supported processors, see http://www.lenovo.com/us/en/serverproven/ and the “Processor Options” section of the ThinkAgile VX7820 Appliance/VX 4U Certified Node product guide on http://lenovopress.com/ Note: If 82xx processors are installed, 60 mm x 38mm, 19K internal hot-swap fans (01PG490) must also be installed to meet CPU cooling requirements at 35°C.
Page 14 – Up to 24 SATA/SAS drives (dependent on installed drive backplanes) – Up to 12 NVMe drives (dependent on installed drive backplanes) See “Configurations” on page 8 for more details. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 15 Table 1. Server Specifications (continued) Specification Description Expansion slots Up to seventeen expansion slots (dependent on server configuration): • Slot 1 - 4: PCI Express 3.0 for PCIe riser-card with the following slots available depending on the riser installed: 1. x8/x8/x8/x8 PCIe full-height riser kit provides: –...
Page 16 • Before upgrading fans from 16K to 19K, you must make sure that the system has version 2 of the ThinkSystem 2-CPU, 24DIMM, Compute System Board (01CV978) installed in each compute tray. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 17 Table 1. Server Specifications (continued) Specification Description Power supplies • This server supports three types of hot-swap power supply units: – 1100-watt power supply – input voltage 110V, 220V, or 240V ac – 1600-watt power supply – input voltage 220V or 240V ac –...
Page 18: Configurations
– NVMe devices are supported up to an ambient temperature of 35°C. Configurations The ThinkAgile VX7820 Appliance/VX 4U Certified Node is available in several configurations. Configuration 1. Four-socket Performance The highest-performing four-socket server, at the lowest cost when up to 12 drives is enough and without the need for a simple upgrade.
Page 19 Figure 2. Four-socket performance configuration This four-socket configuration supports the following combinations: • Two processors (1, 2) support: – 12 drives (bay 0-11) with two NVMe enabled (bay 8, 10) – Extension slots • Three processors (1, 2, 4) • Four processors (1, 2, 3, 4) •...
Page 20 I/O tray 8 (ML2) 9 (LOM) 1 (PCH) Riser 2 Not connected. Not connected. 15 (ML2) 2x8 Riser I/O tray 1 (PCH) Storage Upper tray Not connected. adapter User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 21 • SAS/SATA backplane: Supports 4 SAS or SATA drives • AnyBay backplane: – Top two drives support SAS, SATA, or NVMe interface drives (Lenovo AnyBay). The server can support up to 12 NVMe drives, depending on the server configuration. The NVMe-capable drive bays are the even-numbered bays as shown in Figure 4 “Drive bay locations”...
Page 22: Configuration 2. Four-Socket Upgradable
Configuration 2. Four-Socket Upgradable The ThinkAgile VX7820 Appliance/VX 4U Certified Node is available in several configurations. • 2 or 4 processors, must be 8100 Series processors • 4 processors in a ring topology • 12 drive bays including up to 6 NVMe (2 NVMe with 2 processors) •...
Page 23 PCIe Description slot Slot location Riser 1 Not connected for 2x16. Slots 1 and 2 are not connected if the 2x16 riser is used in riser slot 1. Not connected for 2x16. Slots 1 and 2 are not connected if the 2x16 riser is used in riser slot 1.
Page 24: Configuration 3. Four-Socket Upgradable / Storage Rich
– Top two drives support SAS, SATA, or NVMe interface drives (Lenovo AnyBay). The server can support up to 12 NVMe drives, depending on the server configuration. The NVMe-capable drive bays are the even-numbered bays as shown in Figure 6 “Drive bay locations” on page 14.
Page 25 • Requires 4 processors, must be 8100 Series • 4 processors in a ring topology • 24 drive bays (including up to 4 NVMe) • 10 rear PCIe slots • Two compute trays, with one system board in each tray •...
Page 26 • SAS/SATA backplane: Supports 4 SAS or SATA drives • AnyBay backplane: – Top two drives support SAS, SATA, or NVMe interface drives (Lenovo AnyBay). The server can support up to 12 NVMe drives, depending on the server configuration. The NVMe-capable drive bays are the even-numbered bays as shown in Figure 8 “Drive bay locations”...
Page 27: Management Options
Configuration settings (such as local storage, I/O adapters, boot settings, firmware, ports, and Lenovo XClarity Controller and UEFI settings) are saved as a server pattern that can be applied to one or more managed servers. When the server patterns are updated, the changes are automatically deployed to the applied servers.
Page 28: Lifecycle Management
Documentation for Lenovo XClarity Administrator is available at: http://sysmgt.lenovofiles.com/help/index.jsp?topic=%2Fcom.lenovo.lxca.doc%2Faug_product_page.html Lenovo XClarity Integrator Lenovo also provides the following integrators that you can use to manage Lenovo servers from higher-level management tools: • Lenovo XClarity Integrator for VMware vCenter • Lenovo XClarity Integrator Microsoft System Center For more information about Lenovo XClarity Integrator, see: http://www3.lenovo.com/us/en/data-center/software/systems-management/xclarity-integrators...
Page 29: Firmware Updates
ThinkAgile VX Best Recipe and update all firmware at the same time. If you are updating firmware for both the Lenovo XClarity Controller and UEFI, update the firmware for Lenovo XClarity Controller first. All firmware for the cluster must be contained within one Best Recipe.
Page 30 See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: Note: The server UEFI settings for option ROM must be set to Auto or UEFI to update firmware using Lenovo XClarity Administrator or Lenovo XClarity Essentials.
Page 31 Additional information about using Lenovo XClarity Provisioning Manager Lite to update firmware is available at: http://sysmgt.lenovofiles.com/help/topic/LXPM/platform_update.html • Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: – Additional information about configuring Ethernet over USB is available at: http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/NN1ia_c_...
Page 32: Tech Tips
Tech Tips Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that you might have with your server. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues related to the operation of your server.
Page 33: Chapter 2. Server Components
Figure 9 “Location of the ID label for the ThinkAgile VX7820 Appliance/VX 4U Certified Node” on page 23 shows the location of the label containing the machine type, model, and serial number.
Page 34: Front View
The label provides the default IPv4 host name and default IPv6 link local address of the XCC. Figure 11. Network access tag Front view The front view of the server varies slightly by the model. In some models, components are replaced by fillers. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 35 “LCD system information display panel” on page 27) 2.5-inch-drive bays (0-11) USB 2.0 port System-error LED (see “Front operator panel” on page USB 2.0 Lenovo XClarity Controller management port System ID button/LED (see “Front operator panel” on VGA Video port page 26) Network activity LED (see “Front operator panel”...
Page 36: Front Operator Panel
On: The server is turned on. • Network activity LED: When this LED flickers, it indicates that the server is transmitting to or receiving signals from the Ethernet LAN. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 37 • System ID button/LED: Use this blue LED to visually locate the server among other servers. This LED is also used as a presence detection button. You can use Lenovo XClarity Administrator to light this LED remotely. • System-error LED: When this yellow LED is lit, it indicates that a system error has occurred. A system- error LED is also on the rear of the server.
Page 38 Table 6. LCD system information display information Callout Callout System name UEFI/POST code Ambient temperature System status Estimated power consumption Following is an illustration of the LCD system information display panel menu options flow. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 39: Rear View
The LCD system information display panel displays the following types of information about the server: • Lenovo XClarity Controller (LXCC) system error log Note: The Scroll Down button will only function for this menu option when errors occur. A list of current errors reported by the system will be displayed.
Page 40 A failed power supply can be replaced without turning off the server. You can purchase a power supply option from Lenovo and install the power supply to provide power redundancy or additional power capacity without turning off the server.
Page 41 For information about minimum power supply requirements and power redundancy, see “Install a power supply” on page 185. Each hot-swap power supply has three status LEDs. See Figure 16 “Rear LEDs” on page 31 for information. Rear LEDs Figure 16 “Rear LEDs” on page 31 illustrates the LEDs on the rear of the server. Figure 16.
Page 42: Internal Connectors
You can press the power button to turn on the server. On: The server is turned on. System ID LED Use this blue LED to visually locate the server among other servers. You can use Lenovo XClarity (blue) Administrator to light this LED remotely.
Page 43: Storage-Board-Assembly Connectors
Figure 17. System-board connectors Table 11. System-board internal connectors Callout Callout “Front panel” connector Hard disk drive “Power” connector “Fan board” power connector (J56) Front panel “USB” connector “Fan board” signal connector (J40) “PCIe/NVMe” connector “Front video” connector “NVMe” connector Hard disk drive “Signal”...
Page 44: I/O Tray Connectors
• PCIe slot 19 is assigned to the RAID card in the upper tray. • PCIe slot 20 is assigned to the M.2 backplane inside the I/O tray. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 45 Power-on password override. Changing the position of this switch bypasses the power-on password check the next time the server is turned on and starts the Lenovo XClarity Provisioning Manager Lite so that you can change or delete the power-on password. You do not have to move the switch back to the default position after the power-on password is overridden.
Page 46 Slot 3 to 4 and slot 12 to 13 connectors There are two PCIe3 x16, full height, half length connectors in the slot 3 to 4 and slot 12 to 13 riser. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 47 Note: Callouts for slots apply when the riser is installed in the riser 1 position. Callouts for slots apply when the riser is installed in the riser 2 position. Figure 21. Slot 3 to 4 and slot 12 to 13 riser connectors Table 16.
Page 48: Storage Interposer Connectors
There are two basic RAID card configurations. Notes: • The RAID cards in the illustration might be different than the RAID card in your system. Connector locations for all RAID cards are similar. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 49: Drive Backplane Connectors
• Some cable connectors have locks or latches that must be disengaged to disconnect the cable. For information about RAID card cable routing, see “Cable routing for drives” on page 45. Figure 25. RAID card connectors (type 1) Table 20. RAID card connectors (type 1) Callout Callout RAID flash power module (J14) connector...
Page 50: Internal Cable Routing
Drive connector for SAS drives 3, 7, 11, 15, 19, and 23 Internal cable routing Some of the components in the server have internal cables and cable connectors. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 51 Note: Disengage all latches, release tabs, or locks on cable connectors when you disconnect cables. Failing to release them before removing the cables will damage the cable connectors or the cable sockets on circuit boards, which are fragile. Any damage to the cable connectors or cable sockets might require replacing the cables or circuit boards.
Page 52: Cable Routing For Common Components
• Some cable connectors have locks or latches that must be disengaged to disconnect the cable. Common cable routing (lower tray) The following illustration shows cable routing for common components in the lower tray. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 53 Figure 30. Cable routing, common cables (lower tray) Table 24. Cable routing, common cables (lower tray) Cable Routing Front panel video port • From: Front panel video port • To: Lower system board in lower compute tray, “Front video” connector (see “System-board connectors”...
Page 54 Note: In this illustration, the image on the left shows the tray right-side up and the image on the right shows the tray upside down. Figure 31. Cable routing, common cables (upper tray with system board) User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 55: Cable Routing For Drives
Note: In this illustration, the image on the left shows the tray right-side up and the image on the right shows the tray upside down. Figure 32. Cable routing, common cables (upper tray with storage-board assembly) Table 25. Cable routing, common cables (upper tray) Cable Routing Fan cage cable...
Page 56 • NVMe drive cables (lower tray) Common drive cables (lower tray) Common drive cables are used by both SAS and NVMe drives. Figure 33. Cable routing, common drive cables (lower tray) User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 57 Table 26. Cable routing, common drive cables (lower tray) Cable Routing Power to drive • From: Storage interposer (see “Storage interposer connectors” on page 38) backplanes 1, 2, and 3 – For drive backplane 1, use interposer “BP 1/6” connector –...
Page 58 • From: RAID card, “C1” connector (see “RAID card connectors” on page 38) backplane 3 • To: Drive backplane, connector “SAS” (see “Drive backplane connectors” on page NVMe drive cables (lower tray) User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 59 Common drive cables are used by only NVMe drives. Figure 35. Cable routing, NVMe drive cables (lower tray) Table 28. Cable routing, NVMe drive cables (lower tray) Routing Cable Drive backplane 1 NVMe • From: Upper system board in lower compute tray, “PCIe/NVMe” connector (see “System-board connectors”...
Page 60 Note: In this illustration, the image on the left shows the tray right-side up and the image on the right shows the tray upside down. Figure 36. Cable routing, common drive cables (upper tray with compute system board) User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 61 Note: In this illustration, the image on the left shows the tray right-side up and the image on the right shows the tray upside down. Figure 37. Cable routing, common drive cables (upper tray with storage-board assembly) Table 29. Cable routing, common drive cables (upper tray) Routing Cable Power to drive...
Page 62 Note: In this illustration, the image on the left shows the tray right-side up and the image on the right shows the tray upside down. Figure 38. Cable routing, SAS drive cables (upper tray with system board) User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 63 Note: In this illustration, the image on the left shows the tray right-side up and the image on the right shows the tray upside down. Figure 39. Cable routing, SAS drive cables (upper tray with storage-board assembly) Table 30. Cable routing, SAS drive cables (upper tray) Cable Routing PCIe SAS interface...
Page 64 Note: In this illustration, the image on the left shows the tray right-side up and the image on the right shows the tray upside down. Figure 41. Cable routing, NVMe drive cables (upper tray with storage-board assembly) User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 65: Parts List
39) Parts list Use the parts list to identify each of the components that are available for this server. For more information about ordering the parts shown in Figure 42 “Server components” on page 56: https://datacentersupport.lenovo.com/us/en/products/solutions-and-software/thinkagile-vx/vx7820/7z13/parts/ display/compatible https://datacentersupport.lenovo.com/us/en/products/solutions-and-software/thinkagile-vx/vx-4u-node/7z12/ parts/display/compatible Note: Depending on the model, your server might look slightly different from the illustration.
Page 66 Figure 42. Server components User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 67 Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 68 M.2 drive √ I/O tray √ Adapter (LOM or ML2 x16 network) √ Power supply filler √ Power supply unit √ Chassis lift handle √ System battery (CR2032) √ User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 69 Chapter 2 Server components...
Page 70: Power Cords
The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. • Power cords for a specific country or region are usually available only in that country or region. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 71: Chapter 3. Network/Infrastructure Planning
XClarity Adminis- trator XClarity Integrator Infrastructure Domain DNS/NTP Default Gateway Virtual Network For information about the VMKernal, see: https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.networking.doc/GUID-D4191320-209E-4CB5- A709-C8741E713348.html Physical Adapters VMkernal Adapter vSwitch 0 vSwitch 1 VLAN Name VLAN ID VLAN Portgroup Assigned vSwitch © Copyright Lenovo 2020...
Page 72 VMKernel vSAN vMotion Provision- Manage- vSphere vSphere Adapter Logging ment Replica- Replica- Services tion tion NFC Adapter 1 Adapter 2 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 73: Chapter 4. Server Setup Checklist
See “Cable the server” on page 64 for cabling best practices. c. Power on the server. See “Power on the server (connect input power)” on page 64. 3. Connect the Lenovo XClarity Controller to the management network. See “Set the network connection for the Lenovo XClarity Controller” on page 67.
Page 74: Cable The Server
After the server performs a short self-test (power status LED flashes quickly) when connected to input power, it enters a standby state (power status LED flashes once per second). S002 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 75: Power Off The Server (Disconnect Input Power)
Power off the server (disconnect input power) The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity Controller to respond to remote power-on requests. To remove all power from the server (power status LED off), you must disconnect all power cables.
Page 76 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 77: Chapter 5. System Configuration
The following methods are available to set the network connection for the Lenovo XClarity Controller if you are not using DHCP: • If a monitor is attached to the server, you can use Lenovo XClarity Controller to set the network connection.
Page 78: Management Options
Several options are available to install and set up the firmware for the server. Important: Do not configure option ROMs to be set to Legacy unless directed to do so by Lenovo Support. This setting prevents UEFI drivers for the slot devices from loading, which can cause negative side effects for Lenovo software, such as Lenovo XClarity Administrator and Lenovo XClarity Essentials OneCLI, and to the Lenovo XClarity Controller.
Page 79 – If an administrator password is set, restart the server and type the administrator password at the prompt to start Lenovo XClarity Provisioning Manager Lite. Then, click UEFI setup ➙ User Security ➙ Clear Power-On Password to reset the password.
Page 80: Memory Configuration
Memory configuration Memory performance depends on several variables, such as memory mode, memory speed, memory ranks, memory population and processor. More information about optimizing memory performance and configuring memory is available at the Lenovo Press website: https://lenovopress.com/servers/options/memory In addition, you can take advantage of a memory configurator tool, which is available at the following site: http://1config.lenovo.com/#/memory_configuration...
Page 81 Note: If the text-based interface of Setup Utility opens instead of Lenovo XClarity Provisioning Manager Lite, go to System Settings ➙ <F1> Start Control and select Tool Suite. Then, reboot the system and press F1 as soon as the logo screen appears to open Lenovo XClarity Provisioning Manager Lite. • Setup Utility To enter Setup Utility: 1.
Page 82 • Scope: [Platform] • Memory Mode [%]: 0 • Persistent Memory Type: [App Direct] These values are selectable options for DCPMM settings, and do not represent the current DCPMM status. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 83 In addition, you can take advantage of a memory configurator, which is available at the following site: http://1config.lenovo.com/#/memory_configuration Alternatively, set DCPMM Goals with the following commands in OneCLI: 1. Set create goal status. onecli.exe config set IntelOptaneDCPMM.CreateGoal Yes --imm USERID:PASSW0RD@10.104.195.86 2.
Page 84 In the case the passphrases are lost or forgotten, the stored data cannot be backed up or restored, but you can contact Lenovo service for administrative secure erase. • After three failed unlocking attempts, the corresponding DCPMMs enter “exceeded” state with a system warning message, and the DCPMM unit can only be unlocked after the system is rebooted.
Page 85: Raid Configuration
Several options are available to install an operating system on the server. • Lenovo XClarity Administrator If you are managing your server using Lenovo XClarity Administrator, you can use it to deploy operating- system images to up to 28 managed servers concurrently. For more information about using Lenovo XClarity Administrator to deploy operating system images, see: http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/compute_node_image_deployment.html...
Page 86: Back Up The Server Configuration
Alternatively, you can use the s s a a v v e e command from Lenovo XClarity Essentials OneCLI to create a backup of all configuration settings. For more information about the s s a a v v e e command, see: http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_save_command.html...
Page 87: Chapter 6. Installing And Configuring Vcsa
Downloading and setting up the ThinkAgile Installer The ThinkAgile Installer is available on the Lenovo website. It is downloaded as an .OVA template that can be deployed to any vCenter instance or ThinkAgile VX host that is running in your network (and that has network access to the hosts that will be included in the vSAN cluster).
Page 88: Running The Thinkagile Installer
ThinkAgile Installer must be connected to both the ESXi server network and the separate management network; otherwise, the ThinkAgile Installer cannot retrieve the machine type and serial number for the ESXi server. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 89 However, it is signed by a Lenovo certificate authority; therefore, it is not listed in the trusted certificate chain for your browser. The ThinkAgile Installer provides several pages that you can use to specify configuration options for the vSAN deployment.
Page 90 Installer Event Codes for information about resolving issues. Note: The vSAN creation process can take up to an hour to complete. Troubleshooting the ThinkAgile Installer If the vCenter deployment fails: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 91: Installing And Configuring Vcsa Manually
• Verify that the disks on the host are not already claimed as part of a vSAN disk group. Installing and configuring vCSA manually You can manually install and configure vCSA, which includes adding the ThinkAgile VX7820 Appliance/VX 4U Certified Node to vCSA.
Page 92: Adding The Thinkagile Vx7820 Appliance/Vx 4U Certified Node To An Existing Vcsa Instance
Adding the ThinkAgile VX7820 Appliance/VX 4U Certified Node to an existing vCSA instance If you already have an existing instance of vCSA, you can add the ThinkAgile VX7820 Appliance/VX 4U Certified Node to that instance. Complete the following steps to add the ThinkAgile VX7820 Appliance/VX 4U Certified Node to an existing instance of vCSA: 1.
Page 93: Chapter 7. Installing And Setting Up Lenovo Xclarity Administrator
Deploying Lenovo XClarity Administrator Use this information to deploy Lenovo XClarity Administrator Before you begin, make sure that you download the Lenovo XClarity Administrator from Lenovo. Refer to the ThinkAgile VX Best Recipe to determine the correct version to be downloaded.
Page 94: Managing Thinkagile Vx7820 Appliance/Vx 4U Certified Node Servers
After deploying Lenovo XClarity Administrator, enable it to manage the ThinkAgile VX7820 Appliance/VX 4U Certified Node servers in the cluster. Complete the following steps to enable the management of the ThinkAgile VX7820 Appliance/VX 4U Certified Node servers by Lenovo XClarity Administrator: Step 1.
Page 95 You can create a server pattern that could be applied to all of the ThinkAgile VX7820 Appliance/VX 4U Certified Node servers in the cluster. Note: Consider creating the server pattern from an existing server to save time. Information about creating a server pattern is available at: http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/server_addserverpattern.html...
Page 96 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 97: Chapter 8. Installing And Setting Up Lenovo Xclarity Integrator
Node. Lenovo XClarity Integrator for VMware vCenter expands the management capabilities of VMware vCenter by integrating Lenovo hardware management functionality. Lenovo XClarity Integrator is used to perform the following functions for the ThinkAgile VX7820 Appliance/VX 4U Certified Node cluster: • Deployment •...
Page 98 Step 4. Manage the cluster by requesting access to the BMC of each of the servers in the cluster. Information about requesting BMC access is available at: http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxci_vcenter.doc/vcenter_using_vsphere_web_ client_request_imm_access.html User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 100: System Reliability Guidelines
• For ThinkAgile VX7820 Appliance/VX 4U Certified Node, place the node in maintenance mode before powering off the node for installing or removing any component, and exit maintenance mode after the installation or removal procedure is completed. Refer to: Enter Maintenance Mode •...
Page 101: Handling Static-Sensitive Devices
• A failed fan must be replaced within 48 hours since malfunction. • A removed hot-swap fan must be replaced within 30 seconds after removal. • A removed hot-swap drive must be replaced within two minutes after removal. • A removed hot-swap power supply must be replaced within two minutes after removal. •...
Page 102: Remove A Pcie Adapter From Slot 1 To 4
Review the following guidelines before installing the Mellanox Innova™-2 Flex Open Programmable SmartNIC: • If you install the Mellanox Innova™-2 Flex Open Programmable SmartNIC in the ThinkAgile VX7820 Appliance/VX 4U Certified Node, the maximum supported ambient temperature for the system is 35°C.
Page 103: Remove A Pcie Adapter From Slot 5 To 8
Before you remove an adapter from slot 1 to 4: 1. Disconnect and label all cables connected to adapters in the I/O tray; then, remove the I/O tray. See “Remove the I/O tray” on page 152. 2. Remove the riser for slot 1 to 4 (riser 1). See “Remove the riser for slot 1 to 4 (riser 1)” on page 212. Complete the following steps to remove an adapter from slot 1 to 4.
Page 104 3. Install the I/O tray and connect all cables. See “Install the I/O tray” on page 154. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 105: Remove A Lom Adapter From Slot 9
Remove a LOM adapter from slot 9 The LOM adapter in slot 9 is in the I/O tray that is accessed from the rear of the server. After removing the I/O tray from the chassis and remove the adapter from the I/O tray. S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the...
Page 106: Remove A Pcie Adapter From Slot 10 To 15
The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 107: Remove An I/O Adapter From Slot 16 To 17
“ ” on page 89 “ ” on page 65 Before you remove an adapter from slot 10 to 15: 1. Disconnect and label all cables connected to adapters in the I/O tray; then, remove the I/O tray. See “Remove the I/O tray” on page 152. 2.
Page 108 2. Install the riser. See “Install the riser for slot 16 to 17 (riser 3)” on page 222. 3. Install the I/O tray and connect all cables. See “Install the I/O tray” on page 154. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 109: Install A Pcie Adapter In Slot 1 To 4
If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install a PCIe adapter in slot 1 to 4 PCIe adapters in slot 1 to 4 are in an I/O tray riser that is accessed from the rear of the server. With the riser removed from the I/O tray, open the retention latch and insert the adapter in the riser;...
Page 110: Install A Pcie Adapter In Slot 5 To 8
Complete the following steps to install an adapter for slot 5 to 8. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 111: Install A Lom Adapter In Slot 9
Figure 49. Adapter installation (slot 5 to 8) Step 1. Align the adapter with the I/O tray slot and insert it; then, press the adapter into the I/O tray until the connector is fully seated. If you have no other operations to perform on the I/O tray after installing an adapter in slot 5 to 8: 1.
Page 112: Install A Pcie Adapter In Slot 10 To 15
PCIe adapters in slot 10 to 15 are in an I/O tray riser that is accessed from the rear of the server. With the riser removed from the I/O tray, open the retention latch and insert the adapter in the riser; then, close the retention latch. S002 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 113 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 114: Install An I/O Adapter In Slot 16 To 17
Complete the following steps to install an adapter in slots 16 or 17. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 115: System Battery (Cr2032) Replacement
Figure 52. Adapter installation (slot 16 to 17) Step 1. Open the retention latch. Step 2. Align the adapter with the riser slot and insert it; then, press the adapter into the riser until the connector is fully seated. Step 3. Close and lock the retention latch.
Page 116 Consider the following when replacing the system battery: • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 117: Install The System Battery
1. Disconnect and label all cables connected to adapters in the I/O tray; then, remove the I/O tray. See “Remove the I/O tray” on page 152. 2. Remove the riser for slot 1 to 4 (riser 1). See “Remove the riser for slot 1 to 4 (riser 1)” on page 212. 3.
Page 118 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 119: System Board Replacement
Figure 54. System battery installation Step 1. Follow any special handling and installation instructions that come with the replacement battery. Step 2. Face the positive (+) symbol toward the center of the I/O tray; then, place the battery into the battery retainer.
Page 120 Disconnect all cables on the system board that go to connectors in the compute tray. See “Internal cable routing” on page 40. Step 2. Press the release clips and slide the system board out of the compute tray. After you remove the system board: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 121: Install A System Board
• If you are replacing the system board as part of a maintenance operation, remove all of the following components from the system board; then, place them on a static-protective surface or install them on the new system board: – Processor (see “Processor and heat sink replacement” on page 190) –...
Page 122: System Board Filler Replacement
117 and “Install the front cover” on page 132. System board filler replacement System board fillers are in the upper or lower compute tray that is accessed from the front of the server. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 123: Remove A System Board Filler
Remove a system board filler Remove a system board filler by pressing the release clips on the filler, and sliding it out of the compute tray. S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 124: Install A System Board Filler
Complete the following steps to install the compute system board filler: Watch the procedure. A video of the replacement process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 125: Upper/Lower Compute Tray Replacement
Figure 58. System board filler installation Step 1. Align the system board filler with the rails in the compute tray; then, insert the system board filler, making sure that the rails on the board fit into the slots in the compute tray. Step 2.
Page 126 • Be prepared to support the full weight of the compute tray when you remove it from the chassis. • Do not use the release levers as handles to support the compute tray. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 127: Install A Compute Tray
Figure 60. Compute tray removal from chassis After you remove the compute tray: • If you are replacing the compute tray as part of a maintenance operation, remove all of the following components from the tray; then, place them on a static-protective surface or install them on the new compute tray: –...
Page 128 Rotate the compute tray release levers until they lock, fully closed. If you are done performing installation or maintenance procedures at the front of the chassis, install the front cover. See “Install the front cover” on page 132. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 129: Fan Replacement
Fan replacement Use the following procedures to remove and install a fan. Fans are at the front of the server behind the front cover. Two types of fans are supported: • 60 mm x 38mm, 16K internal hot-swap fans (01CX965) •...
Page 130: Install The Fan
Hazardous moving fan blades nearby. Keep fingers and other body parts away. Note: The ThinkAgile VX7820 Appliance/VX 4U Certified Node supports two types of internal hot-swap fan (a 16K fan and a 19K fan). Make sure that the fan being installed is the same type as the fan that was removed.
Page 131: Fan Cage Replacement
Watch the procedure. A video of the replacement process is available: • YouTube • Youku Figure 63. Fan installation Step 1. Align the fan with its opening in the front of the chassis and insert, making sure that the rails on the fan fit into the slots in the fan opening.
Page 132 4. Turn the tray upside down. Complete the following steps to remove an upper fan cage. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 133: Remove A Fan Cage (Lower Tray)
Figure 64. Upper fan cage removal Step 1. Press the button on each compute or storage tray release lever; then, rotate the release levers until they are perpendicular to the tray. Step 2. Press the fan cage releases at either side of the fan cage; then, pull the fan cage toward the front of the compute or storage tray and lift the cage slightly to access the connector on the underside of the fan cage.
Page 134 2. Remove the lower compute tray. See “Remove a compute tray” on page 115. Complete the following steps to remove a lower fan cage. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 135: Install A Fan Cage (Upper Tray)
Figure 65. Lower fan cage removal Step 1. Press the button on each compute tray release lever; then, rotate the release levers until they are perpendicular to the tray. Step 2. Press the fan cage releases at either side of the fan cage; then, pull the fan cage toward the front of the compute tray and lift the cage slightly to access the connector on the underside of the fan cage.
Page 136 Make sure that all server power cords are disconnected from their power sources before performing this procedure. Complete the following steps to install an upper fan cage: Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 137 Figure 66. Upper fan cage installation Step 1. Make sure that the area where the fan cage installs is clear and that cables are routed to allow fan cage insertion. Step 2. Make sure that the compute or storage tray release levers are open and perpendicular to the tray. Attention: To prevent damage to components, lower the fan cage straight down when inserting it in the tray.
Page 138: Install A Fan Cage (Lower Tray)
Make sure that all server power cords are disconnected from their power sources before performing this procedure. Complete the following steps to install a lower fan cage: Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 139 Figure 67. Lower fan cage installation Step 1. Make sure that the area where the fan cage installs is clear and that cables are routed to allow fan cage insertion. Step 2. Make sure that the compute tray release levers are open and perpendicular to the tray. Attention: To prevent damage to components, lower the fan cage straight down when inserting it in the tray.
Page 140: Front Bezel Replacement
Install each front bezel by sliding the bezel into position and pressing until it is fully seated. Complete the following steps to install the front bezel: Watch the procedure. A video of the replacement process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 141: Front Cover Replacement
Figure 69. Front bezel installation Step 1. Position the bezel on the front of the server. Step 2. Press and slide the bezel toward the rear of the server until the release tabs engage. Front cover replacement Use the following procedures to remove and install the front cover. Remove the front cover Remove the front cover by pressing the release buttons and pulling the cover from the front of the server.
Page 142: Install The Front Cover
Install the front cover by sliding the cover into position and pressing until it is fully seated. Complete the following steps to install the front cover: Watch the procedure. A video of the replacement process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 143 Figure 71. Front cover installation Step 1. Position the cover on the front of the server. Note: Make sure that the pull tab on the operator panel, used to access the LCD system information display panel, passes through the hole for the display panel on the front cover. Step 2.
Page 144: Front Operator Panel Replacement
4. Remove the lower fan cage. See “Remove a fan cage (lower tray)” on page 123. Complete the following steps to remove the front operator panel. Watch the procedure. A video of the installation process is available: • Youtube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 145: Install The Front Operator Panel
Figure 72. Front operator panel removal Note: The operator panel connector housing with the side retaining clips remains attached to the operator panel. The operator panel cable slides into this housing. Step 1. Disconnect the operator panel cable from the operator panel. Step 2.
Page 146 111. 4. Install the compute tray; then, install the front cover. See “Install a compute tray” on page 117 and “Install the front cover” on page 132. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 147: Front Usb/Vga Assembly Replacement
Front USB/VGA assembly replacement The front USB/VGA assemblys is in the lower compute tray that is accessed from the front of the server. Remove the front USB/VGA assembly The front USB/VGA assembly is in the lower compute tray that is accessed from the front of the server. After removing the lower tray, disconnect the front USB/VGA assembly cables from the lower system board;...
Page 148: Install The Front Usb/Vga Assembly
“ ” on page 89 CAUTION: Make sure that all server power cords are disconnected from their power sources before performing this procedure. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 149: Hard Disk Drive Backplane Replacement
Complete the following steps to install the front USB/VGA assembly. Watch the procedure. A video of the installation process is available: • YouTube • Youku Figure 75. Front USB/VGA assembly installation Step 1. Position the front USB/VGA assembly in the lower compute tray. Step 2.
Page 150 Other cables might also need to be removed from their retaining clips or moved to the side to remove the backplane. Step 2. Turn the tray right-side up. Step 3. Remove the hard disk drive backplane. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 151: Remove A Hard Disk Drive Backplane (Lower Tray)
Figure 76. Hard disk drive backplane (upper) removal Grasp the backplane and pull it up and out of the upper tray. If you are not installing another hard disk drive backplane after you remove the hard disk drive backplane: • Install the fan cage. See “Install a fan cage (upper tray)” on page 125. •...
Page 152 Other cables might also need to be removed from their retaining clips or moved to the side to remove the backplane. Step 2. Remove the hard disk drive backplane. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 153: Install A Hard Disk Drive Backplane (Upper Tray)
Figure 77. Hard disk drive backplane (lower) removal Grasp the backplane and pull it up and out of the lower tray. If you are not installing another hard disk drive backplane, after you remove the hard disk drive backplane: • Replace or reposition the storage interposer. See “Install a storage interposer (lower tray)” on page 230. •...
Page 154 Repeat Step 1 on page 144, Step 2 on page 144, and Step 3 on page 144 for each hard disk drive backplane being installed in the upper tray. Step 5. Turn the tray upside down. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 155: Install A Hard Disk Drive Backplane (Lower Tray)
Step 6. Route and connect the data cables. See “Cable routing for drives” on page 45. • Route each SAS data cable to its connector on the RAID adapter; then, connect the SAS cable. • Route each NVMe data cable to its connector on a system board or optional storage tray; then, connect the NVMe cable.
Page 156 3. Install the fan cage. See “Install a fan cage (lower tray)” on page 128. 4. Install the lower compute tray. See “Install a compute tray” on page 117. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 157: Hot-Swap Drive Replacement
5. Install any hard disk drives that you removed from the lower compute tray. Each drive should be installed in its original location. See “Install a hot-swap drive” on page 148. 6. Install the front cover. See “Install the front cover” on page 132. Hot-swap drive replacement Use the following procedures to remove and install hot-swap drives and drive fillers.
Page 158: Install A Hot-Swap Drive
Insert the hot-swap drive in its bay and close the latch handle to lock the drive in place. Hot-swap devices can be installed while the server is powered on. “ ” on page 89 “ ” on page 91 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 159 Before installing a hot-swap drive: 1. Press the two tabs toward each other to remove the drive filler from the drive bay. Keep the drive filler in a safe place. Figure 82. 3.5-inch drive filler removal 2. Touch the static-protective package that contains the new drive to any unpainted surface on the outside of the server.
Page 160: Remove A Hot-Swap Drive Filler
Complete the following steps to remove a hot-swap drive filler: Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 161: Install A Hot-Swap Drive Filler
Figure 84. Hot-swap drive filler removal Step 1. Press the release tab and pull the filler from the bay. Install fillers in all empty drive bays. If you remove a four-bay filler, the vacant drive bays must be filled with a four-bay filler, hot-swap drives, or single-bay fillers.
Page 162: I/O Tray Replacement
“ ” on page 89 “ ” on page 65 CAUTION: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 163 I/O tray, after it is installed in the server. • If you are managing the server from Lenovo XClarity Administrator, make sure that you unmanage the server before removing the I/O tray. Then, you can manage the server again after the new I/O tray has been replaced.
Page 164: Install The I/O Tray
2. Make sure that all internal cables are correctly routed. See “Internal cable routing” on page 40. Complete the following steps to install the I/O tray: Watch the procedure. A video of the replacement process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 165 XClarity Provisioning Manager Lite to update the UUID in the UEFI-based server. Lenovo XClarity Essentials OneCLIcan be used to update the UUID in the UEFI-based server as a command line option. Lenovo XClarity Essentials OneCLI is an online tool that supports several operating systems; make sure that you download the version for your operating system.
Page 166 Lenovo XClarity Essentials OneCLI sets the UUID in the Lenovo XClarity Controller. Select one of the following methods to access the Lenovo XClarity Controller and set the UUID: • Operate from the target system, such as LAN or keyboard console style (KCS) access •...
Page 167 Lenovo XClarity Essentials OneCLI is an online tool that supports several operating systems; make sure that you download the version for your operating system. 1. Start the server and press F1 to display the Lenovo XClarity Provisioning Manager Lite system setup interface.
Page 168 2. If you do not specify any of these parameters, OneCLI will use the default values. When the default values are used and OneCLI is unable to access the Lenovo XClarity Controller using the online authenticated LAN access method, OneCLI will automatically use the unauthenticated KCS access method.
Page 169 You can set the TPM/TCM policy from Lenovo XClarity Provisioning Manager. Complete the following steps to set the TPM/TCM policy. Step 1. Start the server and when prompted, press F1 to display Lenovo XClarity Provisioning Manager Lite. Step 2. If the power-on Administrator password is required, enter the password.
Page 170 Notes: You can use Lenovo XClarity Essentials OneCLI to update the TPM/TCM policy. Please note that a Local IPMI user and password must be setup in Lenovo XClarity Controller for remote accessing to the target system. 1. Read TpmTcmPolicyLock to check whether the TPM_TCM_POLICY has been locked: OneCli.exe config show imm.TpmTcmPolicyLock --override --imm <userid>:<password>@<ip_address>...
Page 171 Set the TPM version To be able to set the TPM version, Physical Presence must be asserted. The Lenovo XClarity Provisioning Manager Lite or the Lenovo XClarity Essentials OneCLI can be used to set the TPM version. To set the TPM version: 1.
Page 172 (zero, not an uppercase o) • <ip_address> is the IP address of the BMC. For more information about the Lenovo XClarity Essentials OneCLI s s e e t t command, see: http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_set_command.html 3. Alternatively, you can use the following Advanced Settings Utility (ASU) commands: To set the TPM version to version 2.0:...
Page 173: M.2 Backplane Replacement
The default user ID is USERID, and the default password is PASSW0RD (zero, not an uppercase o) – <ip_address> is the IP address of the BMC. For more information about the Lenovo XClarity Essentials OneCLI s s e e t t command, see: http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_set_command.html M.2 backplane replacement The M.2 backplane is in the I/O tray that is accessed from the rear of the server.
Page 174 2. Install the I/O tray and connect all cables. See “Install the I/O tray” on page 154. If you are instructed to return the M.2 backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 175: Install The M.2 Backplane
Install the M.2 backplane The M.2 backplane is in the I/O tray that is accessed from the rear of the server. After removing the I/O tray and one of the risers to gain access to the M.2 backplane, install the M.2 drives in the backplane; then, insert the backplane in the I/O tray and press it in place.
Page 176: M.2 Backplane Retainer Adjustment
The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 177: Install An M.2 Drive
“ ” on page 89 “ ” on page 91 Before you remove an M.2 drive: 1. Disconnect and label all cables connected to adapters in the I/O tray; then, remove the I/O tray. See “Remove the I/O tray” on page 152. 2.
Page 178 Figure 92. Inserting the M.2 drives Insert the M.2 drive at an angle (approximately 30 degrees) into the connector and rotate it until the notch catches on the lip of the retainer Notes: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 179 • When installing two drives, align and support both drives before sliding the retainer forward to secure the drives. • When only one drive is installed, it must be in slot 0. Figure 93. M.2 drive slots Table 33. M.2 drive slots Slot 0 Slot 1 Step 3.
Page 180: Memory Air Baffle Replacement
Youku Note: Each memory air baffle spans six memory modules. Step 1. Open the six pairs of memory module connector retaining clips that span the memory air baffle. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 181: Install A Memory Air Baffle
Step 2. Slide the memory air baffle up and off of the memory module connector retaining clips; then, remove the air baffle from the compute system board. If you are instructed to return the memory air baffle, follow all packaging instructions and use any packaging materials that are provided.
Page 182 2. Install the compute tray where the system board is installed. See “Install a compute tray” on page 117. 3. Install the front cover. See “Install the front cover” on page 132 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 183: Memory Module Replacement
Memory module replacement Use the following procedures to replace a memory module. Remove a memory module Memory modules are in the system boards that are accessed from the front of the server. “ ” on page 89 “ ” on page 65 “ ”...
Page 184 3. Install the upper system board or system board filler, if it was removed. See “Install a system board” on page 111. 4. Install the compute tray where the system board is installed. See “Install a compute tray” on page 117. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 185: Install A Memory Module
Notes: • Do not mix RDIMMs and LR-DIMMs in the same server.
Page 186 System board 3 System board 4 (lower board, lower (upper board, lower (lower board, upper (upper board, upper tray) DIMM number tray) DIMM number tray) DIMM number tray) DIMM number User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 187 Table 34. Memory module locations on each system board (continued) DIMM number System board 1 System board 2 System board 3 System board 4 (lower board, lower (upper board, lower (lower board, upper (upper board, upper tray) DIMM number tray) DIMM number tray) DIMM number tray) DIMM number Complete the following steps to install a memory module:...
Page 188 DC Persistent Memory Module (DCPMM) setup Follow the instructions in this section to complete required setup before installing DCPMMs for the first time, determine the most suitable configuration, and install memory modules accordingly. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 189: Midplane Replacement
• All the DCPMMs that are installed must be of the same part number. • All the DRAM DIMMs that are installed must be of the same type, rank, and capacity with minimum capacity of 16 GB. It is recommended to use Lenovo DRAM DIMMs of the same part number. 3. Refer to...
Page 190 Before you remove a midplane, remove the server from the rack. See the Rack Installation Instructions at https://thinkagile.lenovofiles.com/help/topic/com.lenovo.thinkagile.7Z12/pdf_files.html The following illustration identifies the various midplanes that might be installed in your server. Figure 99. Midplane identification User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 191: Install A Midplane
Table 35. Adapter LEDs Callout Callout Midplane used in four-socket storage-rich Midplane used in four-socket and eight-socket configurations configurations Midplane used in four-socket and eight-socket Power midplane used in all server configurations configurations Midplane used in four-socket and eight-socket configurations Complete the following steps to remove a midplane: Watch the procedure.
Page 192 Make sure that all server power cords are disconnected from their power sources before performing this procedure. Complete the following steps to install a midplane: Watch the procedure. A video of the replacement process is available: • YouTube User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 193: Power Supply Replacement
Position the top cover on the server and secure it with eight screws. Install the server in the rack and replace all components. See the Rack Installation Instructions at https:// thinkagile.lenovofiles.com/help/topic/com.lenovo.thinkagile.7Z12/pdf_files.html Power supply replacement Use the following procedures to remove and install power supplies and power supply fillers. Power supplies are at the rear of the server.
Page 194 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 195: Install A Power Supply
“ ” on page 89 Attention: If the server is not configured for redundant power operation, power off the server before removing a power supply. See “Power off the server (disconnect input power)” on page 65. Before you remove a power supply, remove the power cable from the cable hook-and-loop on the rear of the server;...
Page 196 Important: Observe the following criteria when installing power supplies: • All power supplies installed in the server must be of the same capacity. • 1100-watt power supplies accept either 100-127 vac or 200-240 vac input. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 197 • 1600-watt power supplies accept only 200-240 vac input. • The server supports the following power supply configurations: – For two processor server configurations, one or more 1600-watt or 1100-watt power supplies. – For four processor server configurations, two or more 1600-watt or 1100-watt power supplies. –...
Page 198: Remove A Power Supply Filler
Remove a power supply filler Remove a power supply filler by pulling the filler from the bay. Complete the following steps to remove a power supply filler: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 199: Install A Power Supply Filler
Figure 104. Power supply filler removal Step 1. Insert a finger into the hole on the power supply filler and pull the filler from the bay Install fillers in all empty power supply bays. Install a power supply filler Insert the power supply filler in the bay and press it in place. Complete the following steps to install a power supply filler: Figure 105.
Page 200: Processor And Heat Sink Replacement
• Do not allow the thermal grease on the processor or heat sink to come in contact with anything. Contact with any surface can compromise the thermal grease, rendering it ineffective. Thermal grease can damage User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 201 components, such as electrical connectors in the processor socket. Do not remove the grease cover from a heat sink until you are instructed to do so. Before you remove a PHM: Note: The heat sink, processor, and processor retainer for your system might be different than those shown in the illustrations.
Page 202 • If you are removing the PHM as part of a system board replacement, set the PHM aside. • If you are replacing the processor or heat sink, separate the processor and its retainer from the heat sink. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 203: Install A Processor And Heat Sink
Figure 109. Separating a heat sink from a processor 1. Press the retaining clip at the corner of the processor retainer closest to the pry point; then, gently pry this corner of the retainer away from the heat sink with a flat-bladed screwdriver, using a twisting motion to break the processor-to-heat-sink seal.
Page 204 The square retainer can be discarded. 2. If you are replacing a heat sink, replace the processor retainer. Processor retainers should not be reused. a. Remove the old processor retainer. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 205 Figure 110. Removing a processor retainer Note: When the processor is out of its retainer, hold the processor by the long edges to prevent touching the contacts or the thermal grease, if it is applied. With the processor-contact side up, flex the ends of the retainer down and away from the processor to release the retaining clips;...
Page 206 To prevent the processor from falling out of the retainer, hold the processor-retainer assembly by its sides with the processor-contact side up until you turn it over to fit in the shipping tray. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 207 Figure 113. Assembling a PHM in the shipping tray a. Align the triangular marks on the processor retainer and the heat sink or align the triangular mark on the processor retainer with the notched corner of the heat sink. b. Insert the processor-retainer clips into the holes on the heat sink. c.
Page 208 Remove the processor socket cover, if one is installed on the processor socket, by placing your fingers in the half-circles at each end of the cover and lifting it from the system board. Step 2. Install the processor-heat-sink module on the system board. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 209 Figure 116. Installing a PHM Align the triangular marks and guide pins on the processor socket with the PHM; then, insert the PHM into the processor socket. Attention: To prevent damage to components, make sure that you follow the indicated tightening sequence.
Page 210: Raid/Hba Card Replacement
” on page 89 CAUTION: Make sure that all server power cords are disconnected from their power sources before performing this procedure. Before you remove an upper RAID/HBA card: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 211: Remove A Raid/Hba Card (Lower Tray)
1. Place the node in maintenance mode by referring to Enter Maintenance Mode 2. Power off the node. Disconnect all the cables if the cable management arm is not in place. 3. Remove the front cover. See “Remove the front cover” on page 131. 4.
Page 212 5. Remove the lower fan cage. See “Remove a fan cage (lower tray)” on page 123. Complete the following steps to remove a lower RAID/HBA card. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 213: Install A Raid/Hba Card (Upper Tray)
Figure 118. Lower RAID/HBA card removal Step 1. Disconnect the RAID/HBA card from the storage interposer. Step 2. Rotate the RAID/HBA card upward and disconnect the three cables. Step 3. Remove the RAID/HBA card from the compute tray. If you are instructed to return the RAID/HBA card, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 214 Lenovo Support. – If the system fails to boot from the boot drive after the HBA replacement, verify the option ROM is turned off for the HBA adapter. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 215: Install A Raid/Hba Card (Lower Tray)
7. Exit maintenance mode. Install a RAID/HBA card (lower tray) The lower RAID/HBA card is in the lower compute tray that is accessed from the front of the server. Connect the three cables to the RAID/HBA card; then, connect the RAID/HBA card to the storage interposer in the lower compute tray.
Page 216 – If the system fails to boot from the boot drive after the HBA replacement, verify the option ROM is turned off for the HBA adapter. 4. Exit maintenance mode. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 217: Raid Flash Power Module Replacement
RAID flash power module replacement RAID flash power modules are in the upper and lower trays that are accessed from the front of the server. Procedures for removing and installing RAID flash power modules in the upper and lower trays are different. Remove a RAID flash power module (upper tray) The upper RAID flash power module is in the upper compute tray or optional storage tray that is accessed from the front of the server.
Page 218: Remove A Raid Flash Power Module (Lower Tray)
“ ” on page 89 CAUTION: Make sure that all server power cords are disconnected from their power sources before performing this procedure. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 219: Install A Raid Flash Power Module (Upper Tray)
Before you remove a lower RAID flash power module: 1. Remove the front cover. See “Remove the front cover” on page 131. 2. Remove the lower compute tray or extract it to the maintenance position. See “Remove a compute tray” on page 115.
Page 220 5. Install the upper compute tray or storage tray. See “Install a compute tray” on page 117 or “Install the storage tray (fully removed)” on page 234. 6. Install the front cover. See “Install the front cover” on page 132. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 221: Install A Raid Flash Power Module (Lower Tray)
Install a RAID flash power module (lower tray) The lower RAID flash power module is in the lower compute tray that is accessed from the front of the server. Insert the RAID flash power module in its carrier; then, connect the cable. S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the...
Page 222: Riser Replacement
I/O tray. See “Remove the I/O tray” on page 152. Complete the following steps to remove the riser for slot 1 to 4 (riser 1). Watch the procedure. A video of the installation process is available: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 223: Remove The Riser For Slot 10 To 15 (Riser 2)
• YouTube • Youku Figure 125. Riser for slot 1 to 4 (riser 1) removal Step 1. Loosen the two captive screws (items 1 in preceding figure) that secure the riser to the I/O tray board. Step 2. Lift the riser up and out of the I/O tray. After you remove the riser: •...
Page 224 Complete the following steps to remove the riser for slot 10 to 15 (riser 2). Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 225: Remove The Riser Bracket For Slot 14 To
Figure 126. Riser for slot 10 to 15 (riser 2) removal Step 1. Loosen the two captive screws (items 1 in preceding figure) that secure the riser to the I/O tray board. Step 2. Lift the riser up and out of the I/O tray. After you remove the riser: •...
Page 226 Step 2. Slide the bracket from the riser. After you remove the riser bracket: • If you are removing the riser bracket and are not installing a replacement. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 227: Remove The Riser For Slot 16 To 17 (Riser 3)
Note: If the riser bracket for slot 14 to 15 is not installed, you will not be able to install PCIe adapters in slot 14 to 15. 1. Install a filler for slot 14 to 15 on the I/O tray. 2.
Page 228: Install The Riser For Slot 1 To 4 (Riser 1)
The riser for adapter slot 1 to 4 (riser 1) is in the I/O tray that is accessed from the rear of the server. After installing adapters in the riser, insert the riser in the I/O tray and secure it with two captive screws. S002 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 229 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 230: Install The Riser For Slot 10 To 15 (Riser 2)
Complete the following steps to install the riser for slot 10 to 15. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 231: Install The Riser Bracket For Slot 14 To 15 (Riser 2)
Figure 130. Riser for slot 10 to 15 (riser 2) installation Step 1. Align the riser with the I/O tray and insert it; then, press the riser into the I/O tray until the connector is fully seated. Step 2. Tighten the two captive screws (items 4 in preceding figure) that secure the riser to the I/O tray board.
Page 232: Install The Riser For Slot 16 To 17 (Riser 3)
The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 233 “ ” on page 89 “ ” on page 65 Attention: Do not use the riser for slot 16 to 17 with four socket storage rich configurations. Before you install the riser for slot 16 to 17: 1. Make sure that there is no screw (item 2 in following figure) securing the I/O tray board to the I/O tray in a location where a captive riser screw will be installed.
Page 234: Storage Board Assembly Replacement
2. Remove the storage tray. See “Remove a storage tray” on page 232. Complete the following steps to remove the storage board assembly: Watch the procedure. A video of the replacement process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 235: Install A Storage Board Assembly
Figure 133. Storage board assembly removal Step 1. Disconnect all cables on the storage board assembly that go to connectors in the storage tray. See “Internal cable routing” on page 40. Step 2. Press the release clips on the lower board of the storage board assembly and slide the storage board assembly out of the storage tray.
Page 236: Storage Interposer Replacement
After removing the upper tray and fan cage, disconnect the RAID card from the storage interposer and lift it out of the way; then, remove the screw securing the storage interposer and remove the storage interposer from the tray. S002 CAUTION: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 237 The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 238: Remove A Storage Interposer (Lower Tray)
3. Remove the lower fan cage. See “Remove a fan cage (lower tray)” on page 123. Complete the following steps to remove a lower storage interposer. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 239: Install A Storage Interposer (Upper Tray)
Figure 136. Lower storage interposer removal Step 1. Disconnect all power and data cables from the storage interposer. Step 2. Slide the RAID card forward to disconnect the RAID card from the storage interposer; then, rotate the RAID card upward. (Leave the three cables connected to the RAID card.) Step 3.
Page 240: Install A Storage Interposer (Lower Tray)
RAID card to the storage interposer and install the fan cage and lower compute tray. S002 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 241 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 242: Storage Tray Replacement
Before you remove an optional storage tray, remove the front cover. See “Remove the front cover” on page 131. Complete the following steps to remove a storage tray. Watch the procedure. A video of the installation process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 243 Figure 139. Storage tray removal to stop position Step 1. Press the button on each release lever; then, simultaneously rotate the release levers until they are perpendicular to the chassis. Step 2. Pull storage tray forward evenly until it stops; then, close the release levers. Step 3.
Page 244: Install The Storage Tray (Fully Removed)
Complete the following steps to install a storage tray when it is fully removed from the chassis: Watch the procedure. A video of the replacement process is available: • YouTube • Youku User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 245: Tcm/Tpm Adapter Replacement
Figure 141. Storage tray installation (fully removed) Step 1. Align the storage tray with its opening in the upper bay at the front of the chassis and insert. Step 2. Fully open the storage tray release levers and push the tray into the chassis until it stops. Step 3.
Page 246: Install The Tcm/Tpm Adapter
Then, take the new TCM/TPM adapter out of the package and place it on a static-protective surface. To install the TCM/TPM adapter, locate the TCM/TPM connector on the system board, and complete the following step: User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 247: Upper Tray Filler Replacement
Figure 143. TCM/TPM adapter installation Step 1. Insert the TCM/TPM adapter into the TCM/TPM connector on the system board. Notes: • Carefully handle the TCM/TPM adapter by its edges. • Your TCM/TPM adapter might look slightly different from the illustration. After installing the TCM/TPM adapter, complete the parts replacement.
Page 248 Slide the upper tray filler out of the front of the server. If you are instructed to return an upper tray filler, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 249: Install The Upper Tray Filler
Install the upper tray filler The upper tray filler is at the front of the server. Insert the upper tray filler in the front of the server and secure it with four screws. S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 250: Complete The Parts Replacement
• Update the UEFI configuration. • Reconfigure the disk arrays if you have installed or removed a hot-swap drive or a RAID adapter. See the Lenovo XClarity Provisioning Manager Lite User Guide, which is available for download at: http:// sysmgt.lenovofiles.com/help/topic/LXPM/LXPM_introduction.html...
Page 251 Note: Make sure the latest version of ThinkSystem M.2 with Mirroring Enablement Kit Firmware is applied to avoid virtual disk/array missing after system board replacement. 6. Exit maintenance mode. Chapter 9 Hardware replacement procedures...
Page 252 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 253: Chapter 10. Problem Determination
An alert is a message or other indication that signals an event or an impending event. Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers. These alerts are stored in the Lenovo XClarity Controller Event Log. If the server is managed by the Lenovo XClarity Administrator, alerts are automatically forwarded to those management applications.
Page 254 Lenovo XClarity Controller event log The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors that measure internal physical variables such as temperature, power-supply voltages, fan speeds, and component status. The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server.
Page 255: Light Path Diagnostics
Use this LED to locate the server among System ID LED (blue) This LED is used as a presence detection LED. You can use Lenovo XClarity other servers visually. Controller to light this LED remotely. System-error LED LED on: An error has occurred.
Page 256 This LED is used as a presence detection Use this LED to locate the server among LED. You can use Lenovo XClarity other servers visually. Controller to light this LED remotely. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 257: Power Supply Leds
1. Check the system-locator LED and (amber) check log LED and follow the instructions. 2. Check the Lenovo XClarity Controller event log and the system-error log for information about the error. 3. Save the log if necessary and clear the log afterward.
Page 258 3. Replace the system not fully seated, faulty board. system board, or faulty power-supply. Faulty power supply. Replace the power supply. Faulty power supply. Replace the power supply. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 259: System-Board Leds
LED on: An error has occurred on the Complete the following steps: system board. 1. Check the Lenovo XClarity Controller event log and the system error log for information about the error. 2. Save the log if necessary, and clear the log afterward.
Page 260: Resolving Suspected Power Problems
Complete the following steps to attempt to resolve suspected problems with the Ethernet controller. Step 1. Make sure that the correct device drivers, which come with the server are installed and that they are at the latest level. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 261: Troubleshooting By Symptom
1. Check the event log of the application that is managing the server and follow the suggested actions to resolve any event codes. • If you are managing the server from the Lenovo XClarity Administrator, begin with the Lenovo XClarity Administrator event log.
Page 262 • If you just installed an optional device, remove it, and restart the server. If the server starts, you might have installed more devices than the power supply supports. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 263: Processor Problems
You can view processor details from system setup. To determine if the processor is supported for the server, see http://www.lenovo.com/us/en/serverproven/ 3. (Trained technician only) Make sure that processor 1 is seated correctly 4. (Trained technician only) Reduce the system to the minimum two processor configuration, remove processor 2, and restart the server.
Page 264 • If a DIMM was disabled by a systems-management interrupt (SMI), replace the DIMM. • If a DIMM was disabled by the user or by POST, reseat the DIMM; then, run the Lenovo XClarity Provisioning Manager Lite and enable the DIMM.
Page 265: Hard Disk Drive Problems
Run the diagnostics tests for the hard disk drives. When you start a server and press F1, the Lenovo XClarity Provisioning Manager Lite interface is displayed by default. You can perform hard drive diagnostics from this interface. From the Diagnostic page, click Run Diagnostic ➙...
Page 266 8. Run the diagnostics tests for the hard disk drives. When you start a server and press F1, the Lenovo XClarity Provisioning Manager Lite interface is displayed by default. You can perform hard drive diagnostics from this interface. From the Diagnostic page, click Run Diagnostic ➙ HDD test.
Page 267: Monitor And Video Problems
68. Screen is blank 1. The ThinkAgile VX7820 Appliance/VX 4U Certified Node server does not support installation of an optional video adapter. If an optional video adapter is installed in the server, remove it. 2. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it as a possible cause of the problem: connect the monitor cable directly to the correct connector on the rear of the server.
Page 268: Keyboard, Mouse, Or Usb-Device Problems
Keyboard, mouse, or USB-device problems Use this information to solve problems related to a keyboard, mouse, or USB device. Note: The ThinkAgile VX7820 Appliance/VX 4U Certified Node server only supports connection of a USB keyboard and mouse. • “USB-device does not work.” on page 258 •...
Page 269: Optional-Device Problems
USB device for information about device drivers. 2. Use the Lenovo XClarity Provisioning Manager Lite to make sure that the device is configured correctly. 3. If the USB device is plugged into a hub or the console breakout cable, unplug the device and plug it directly into the USB port on the front of the server.
Page 270: Serial-Device Problems
Complete the following steps until the problem is solved. 1. Make sure that: • Each port is assigned a unique address in the Lenovo XClarity Provisioning Manager Lite and none of the serial ports is disabled. • The serial-port adapter (if one is present) is seated correctly...
Page 271: Intermittent Problems
2. For a USB device: a. Make sure that the device is configured correctly. Restart the server and press F1 to display the Lenovo XClarity Provisioning Manager Lite system setup interface. Then, click System Settings ➙ Devices and I/O Ports ➙ USB Configuration.
Page 272: Power Problems
(POST Watchdog Timer). To check the POST watchdog time, restart the server and press F1 to display the Lenovo XClarity Provisioning Manager Lite system setup interface. Then, click BMC Settings ➙ POST Watchdog Timer.
Page 273: Observable Problems
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI: onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress...
Page 274 You can specify the number of consecutive restart attempts in System Setup. Restart the server and press F1 to display the Lenovo XClarity Provisioning Manager Lite system setup interface. Then, click System Settings ➙ Recovery and RAS ➙ POST Attempts ➙ POST Attempts Limit. Available options are 3, 6, 9, and disable.
Page 275: Software Problems
Complete the following steps until the problem is solved. 1. An unusual smell might be coming from newly installed equipment. 2. If the problem remains, contact Lenovo Support. Server seems to be running hot Complete the following steps until the problem is solved.
Page 276 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 277: Appendix A. Hardware Disassembling For Recycle
Remove the following components as illustrated: • Use a Torx T10 screwdriver and remove the Torx T10 screw ( in the following illustration) • Use a screwdriver and remove the 9 screws Figure 151. Disassembling the system board © Copyright Lenovo 2020...
Page 278: Disassemble The System Board Filler For Recycle
Step 1. Use a flat tool (such as a screwdriver or blade) to scrape away the protruding part of the following stakes as illustrated: • Three hollow stakes User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 279 • Thirty-one spherical stakes Figure 153. Removing stakes on the front cover Step 2. Separate the sheet metal shield from the front cover. Figure 154. Separating sheet metal shield on the front cover Step 3. Use a screwdriver and remove the four screws; then, remove the four latch springs. Appendix A.
Page 280 Figure 155. Removing latch springs on the front cover After disassembling the front cover, comply with local regulations when recycling. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 281: Appendix B. Getting Help And Technical Assistance
Gathering information needed to call Support If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call. You can also see http:// for more information about your product warranty.
Page 282: Collecting Service Data
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 283: Contacting Support
Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ and use filter searching for different countries. For Lenovo support telephone numbers, see serviceprovider for your region support details.
Page 284 User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 285: Appendix C. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 286: Trademarks
(TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.
Page 287: Telecommunication Regulatory Statement
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Page 288: Taiwan Bsmi Rohs Declaration
Taiwan BSMI RoHS declaration Taiwan import and export contact information Contacts are available for Taiwan import and export information. User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 289: Index
Index compute tray installing adapter removing replacing replacing adapter (slot 1 to 4) Configuration - ThinkAgile VX7820 Appliance/VX 4U installing Certified Node removing configure the firmware adapter (slot 10 to 15) connector installing battery removing drive backplane adapter (slot 16 to 17)
Page 290 (upper tray) options installation heat sink system reliability hot-swap drive guides hot-swap drive filler cable installing filler (memory module) memory module memory module filler User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 291 Lenovo XClarity Essentials 17, 68 riser for slot 1 to 4 Lenovo XClarity Integrator 17, 68 riser for slot 10 to 15 Lenovo XClarity Provisioning Manager Lite 17, 68 riser for slot 16 to 17 lifecycle management 18, 68 storage board assembly...
Page 292 DIMM air baffle hard disk drive DIMM filler intermittent keyboard fan cage (lower) memory fan cage (upper) monitor filler (DIMM) mouse filler (memory module) network removing observable filler (system board) User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...
Page 293 LED front operator panel solid state drive status LED front USB/VGA assembly solving hard disk drive backplane Ethernet controller problems heat sink insufficient PCIe resource hot-swap drive © Copyright Lenovo 2020...
Page 294 TCM/TPM adapter VGA (front) assembly installing installing removing removing replacing replacing telecommunication regulatory statement video port (front panel) telephone numbers cable routing top cover video problems installing removing User Guide for ThinkAgile VX7820 Appliance, ThinkAgile VX 4-Socket 4U Certified Node...

This manual is also suitable for:

Thinkagile vx 4-socket 4u certified node

Lenovo ThinkAgile VX7820 User Manual

Chapter 1. Introduction

Chapter 2. Server Components

Chapter 3. Network/Infrastructure Planning

Chapter 4. Server Setup Checklist

Chapter 5. System Configuration

Chapter 6. Installing and Configuring Vcsa

Chapter 7. Installing and Setting up Lenovo Xclarity Administrator

Chapter 8. Installing and Setting up Lenovo Xclarity Integrator

Chapter 9. Hardware Replacement Procedures

Chapter 10. Problem Determination

Appendix A. Hardware Disassembling for Recycle

Appendix B. Getting Help and Technical Assistance

Appendix C. Notices

Quick Links

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Summary of Contents for Lenovo ThinkAgile VX7820