ELNA Air Artist Faq

ELNA Air Artist Faq

Wireless embroidery

Advertisement

Machine
FACTS AND QUESTIONS

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Air Artist and is the answer not in the manual?

Questions and answers

Summary of Contents for ELNA Air Artist

  • Page 1 Machine FACTS AND QUESTIONS...
  • Page 2 Machine FAQ Page The Machine cannot be initialized The message “Searching for Machines” appears on the app and the smart device cannot be connected to the embroidery machine The embroidery machine does not start sewing when I replaced the color thread and pressed the START/STOP button The bobbin thread (lower thread) shows through on the right side of the fabric The needle thread (upper thread) loops on the right side of the fabric...
  • Page 3 The machine cannot be initialized Machine F A Q Check the following in order.
  • Page 4 The message “Searching for machines” appears on the app and the smart Machine device cannot be connect to the embroidery machine. F A Q Check the following in order. The embroidery machine does not start sewing when I replaced the color thread and pressed the START/STOP button.
  • Page 5 The bobbin thread (lower thread) shows through on the right side of the fabric. Machine F A Q Make sure the needle thread and the bobbin thread are threaded to the embroidery machine correctly. If the threads are correctly threaded and the bobbin thread shows through on the right side of the fabric too much, turn the thread tension dial to a lower number.
  • Page 6 A6-2 The needle thread breaks. Machine Check and make sure followings. Rethread the machine as described in step F A Q A6-1 and restart sewing. • Needle thread is threaded properly. • Thread is not jammed or tangled. • Needle is correctly inserted. Needle clamp screw is secured. •...
  • Page 7 A7-2 The bobbin thread broke. Machine Check the following. Replace the bobbin thread and restart sewing. F A Q The thread is getting tangled on the wrong side of the fabric. Follow steps below to remove the tangled thread. Stop the embroidery machine. Turn the power switch OFF. Raise the presser foot lifter and the needle.
  • Page 8 The needle broke while sewing. Machine F A Q Turn the power switch off and check the following. Turn the power switch off and replace the needle as instructed in the instruction manual. The blue tip needle (Part #813404013) that come with the embroidery machine is recommended.
  • Page 9 The embroidery machine stopped after making a rattling sound. Machine F A Q Remove the tangled thread and restart the sewing by following the steps below. Turn the power switch OFF. Raise the needle by turning the handwheel, if the handwheel down not turn freely, contact your dealer.
  • Page 10 Machine The machine shut off while sewing. F A Q You can resume the sewing. Turn the power switch on and connect the embroi- dery machine and device. How to resume the data Remove the hoop from the machine. Cut the thread close to the fabric (Do not remove the fabric from the hoop).
  • Page 11 Machine Should I oil the machine? F A Q Oiling is not necessary for this embroidery machine. My device cannot connect to the embroidery machine after connecting to the internet. The connection between your device and the embroidery machine will be disconnected after connecting to the internet in the access point mode.
  • Page 12 • Before sending embroidery data Machine F A Q • Following icons show the embroidery machine’s status after sending data to the embroidery machine. Switching off your device’s sleep mode time is recommended. TYPES OF ICONS...
  • Page 13 I want to check embroidery data transfer status. Machine F A Q Tap “Send data to the machine” icon on app. Check the following. Embroidery machine • The machine goes “beep-beep” when receiving embroidery design data • Start/stop button turns on in green. Start/stop button turns off and on in green when receiving the embroidery design data again.
  • Page 14 I want to restore the built-in embroidery design. Machine F A Q Tap Setting icon on the “Collections” screen, and tap “Restore designs…” Select the design you want to restore. I want to know the app version. Tap Setting icon on the “Collections”...
  • Page 15 I want to know the status of my machine. Machine F A Q You can view the current machine settings and status by tapping the icon after you have sent your sesign to the machine.

Table of Contents