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Trouble_Shooting_RD-901_RD-953_V1
Tanita RD-901 / RD-953 glass body composition monitor
General aspects before Troubleshooting the RD-901 / RD-953
** Scale should be placed on a stable base (tile / concrete / hard floor –> not carpet)
** Use new batteries, not rechargeable ones, preferably not from Duracell brand.
** For children (age 5-17), the unit will only display the weight, the body fat % and the BMI.
No further measurements for people under 18 years old.
TROUBLESHOOTING RD-901 / RD-953 (doesn't connect with APP)
1-. Check if the scale is placed on a tile floor, not valid test with carpet feet.
2-. Double check if the scale has no visible damage (panel, touch bottoms, electrodes) please
continue the Troubleshooting
3-. Check the scale with the function "weight only", if it works make a reading via "guest mode"
(In order to avoid conflicts with the profiles).
4-. Always place the platform at least 2 meters from the device.
( iPhone 4S, 5, 5S, 5C, 6 and 6 Plus, Ipad )
Do note that RD-901 is only compatible with IOS –not Android -
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Troubleshooting
Related Manuals for Tanita RD-901
Summary of Contents for Tanita RD-901
- Page 1 (In order to avoid conflicts with the profiles). 4-. Always place the platform at least 2 meters from the device. ( iPhone 4S, 5, 5S, 5C, 6 and 6 Plus, Ipad ) Do note that RD-901 is only compatible with IOS –not Android -...
- Page 2 TROUBLESHOOTING RD-901 / RD-953 IOS 1-. Update the APP My Tanita app for the RD-901 and RD-901 / RD-953 for IPhone https://itunes.apple.com/us/app/my-tanita-healthcare-app/id1139808391 ***restart the device**** 2-. Go to the “MORE“ 3-. Go to "Devices" 4-. Delete all SCALES/DEVICES which were paired before (tab devices delete all the RD-951/...
- Page 5 5-. Add the scale again (SCALE MUST BE OFF)
- Page 7 ***Then when “SYNC” screen is on the app, being the scale OFF please press the Button 0 on the scale 3 sec or until you see 0000 (NOT BEFORE)
- Page 9 ***Once is paired the app will require “STEP ON” 7-. Pairing your Scale again it will overwrite the UUID with the new. 8-. Now you could use the scale with 2 smartphones in parallel (Multi-Device-Function)
- Page 10 APP / Scale shows readings partially ** For children (age 5-17), the unit will only display the weight, the body fat % and the BMI. No further measurements for people under 18 years old. **Make sure socks or stockings are removed, and the soles of your feet are clean and properly aligned on the measuring platform.
- Page 11 3) No excess food and drink on the day before measurement 4) No food and drink less than 3 hours prior to measurement 5) Urination immediately before measurement 6) No measurements during menstrual period (women) If they issue persist please forward the customer to technical@tanita.eu...
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