Ice and Water Dispenser ................. 26 Automatic Icemaker ................27 InstaView....................29 Door in Door....................30 Fridge and Freezer Drawer..............31 Extra Space....................33 Shelf ......................33 Door Basket....................34 SMART FUNCTIONS LG ThinQ Application ................35 Smart Diagnosis ..................36...
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MAINTENANCE Cleaning..................... 38 Water Filter ....................38 Air Filter..................... 40 TROUBLESHOOTING Before Calling for Service ................ 42...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre. •...
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• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS • Do not place any electronic appliance (such as heater and mobile phone) inside the appliance. • If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.
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They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Accessories at the bottom of the front side of the cover with a flat-head screwdriver. *1:This feature is only available on some models. Removing the Left Fridge Door The water supply line is connected to the top right part at the back of the appliance. Hold the water supply connection and gently push the Spanner A*1 collet...
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INSTALLATION CAUTION CAUTION • When lifting the hinge free of the latch, be • When lifting the hinge free of the hinge lever careful that the door does not fall forward. It is latch, be careful that the door does not fall recommended that two or more people carry forward.
INSTALLATION Remove the door by lifting it off the lower • If the water tube end is damaged, it should be hinge pin. trimmed to ensure it does not leak when refitted. Not straight Damaged Stretched Refitting the Fridge and Freezer Connecting the Water Line Door This section is applied only to models with plumbed...
INSTALLATION match the thread size of the connector NOTE provided. • This water line installation is not covered by the appliance warranty. Connecting Water to the Appliance Unscrew the metal threaded collar nut at the back of the appliance and place it over one end Checking the Water Connection of the water tube.
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INSTALLATION Door Alignment for Freezer NOTE Door - Spanner Type A If the door of the appliance is not level, adjust the difference in the height of appliance door. - Spanner Type B Open the door and use the spanner loosen the keeper nut by turning it to the left.
INSTALLATION Door Alignment for Right Fridge Use the spanner to fasten the keeper nut by turning it to the right. Door (Standard Door Model) Open the fridge door and use the spanner rotate the door hinge bolt. NOTE • Levelling the doors may not be possible when the floor is not level, or is of weak or poor construction.
INSTALLATION NOTE • After connecting the power supply cord (or plug) to the outlet, wait 3 or 4 hours before you put food into the appliance. If you add food before the appliance has cooled completely, your food may spoil. Moving the Appliance for Relocation Preparing for Relocation...
NOTE • The automatic defrosting system in the • Contact the LG Electronics customer information appliance ensures that the compartment centre if the alarm sound continues after 30 remains free of ice buildup under normal seconds even after closing all doors.
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OPERATION Freezing the Maximum Amount • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or of Food drip onto other food. If large quantities of food are to be stored, all the •...
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1:This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature, the water filter condition and the dispenser mode.
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OPERATION Interior *1:This feature is only available on some models. Standard Door Model: Door in Door Model:...
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OPERATION InstaView Door in Door Model: LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. Automatic Icemaker This is where ice is automatically produced and stored. Fridge Door Basket Stores small packages of refrigerated foods, drinks and sauce containers.
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OPERATION Folding Shelf*1 This is adjustable to meet individual storage needs. Door in Door Compartment*1 Stores commonly used food items such as beverages and snacks. Vegetable Box Stores fruits and vegetables to keep fresh for as long as possible. Extra Space*1 Stores small food items such as cheese and ham.
Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Freezer Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.
OPERATION • To disable the function, press and hold the Lock button for 3 seconds until the icon appears and the function is deactivated. Replace Air Filter This function reduces odours inside the fridge. If the indicator lights up, replace the filter. Water &...
• If discolored ice is dispensed, check the water • Lint from a cloth may adhere to the outlets. tank and the water supply for a possible source. If the problem continues, contact the LG Electronics customer information centre. Do not Cleaning the Dispenser Tray use the ice or water until the problem is Wipe the entire area with a damp cloth.
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OPERATION • Dispose of the ice inside the ice bin if you go on Gently pull the handle to open the ice vacation or if an extended power outage occurs. compartment. Water from melting ice may drop from the dispenser onto the floor. In-Door Icemaker The automatic icemaker can automatically make 70 - 182 cubes at a time, within a 24-hour period if...
OPERATION InstaView • When refitting the ice bin, ensure that it is placed correctly. If it is tilted or unlevel, it may not continue to make ice due to sensor disruption. This feature is only available on some models. Using the InstaView Door in Door Turning the Automatic The InstaView Door in Door lets you see if you’re...
OPERATION • Knock hard enough so that the knocking sound To raise the moving basket, hold the basket in is audible. the centre and push the basket up until it clicks into place. • The InstaView Door in Door function may activate if a loud noise occurs near the refrigerator.
OPERATION Open the doors completely and remove the Remove the screws from each of the side rails, contents of the Door in Door case. Lift up and and lift up and remove the basket from the pull out the Door in Door case. case.
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OPERATION • Fruit lets moist air out of the crisper for best Mount the fridge drawer in the reverse order of storage of fruit. the removal process. Using the Freezer Drawer The sliding freezer drawers allow easy access and convenience of use. •...
OPERATION Extra Space underneath the back half of the shelf. Pull the front of the shelf forward to return to a full shelf. Using the Extra Space This feature is only available on some models. The Extra Space compartment is always slightly cooler than the shelf or door bin areas, so it is a convenient place to store dairy snacks or other small items you want to keep especially cold.
OPERATION CAUTION • Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. Door Basket Removing/Refitting the Door Basket To remove the baskets, simply lift the basket up and pull straight out.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of Connecting to Wi-Fi performing such distribution (such as the cost of...
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NOTE LG ThinQ application. • For best results, do not move the phone while • Launch the LG ThinQ application and select the the tones are being transmitted. Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
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MAINTENANCE MAINTENANCE Cleaning shelf or drawer to prevent injury or damage to the appliance. Otherwise, injury may occur due to the weight of stored foods. General Cleaning Tips • Detach the shelves and drawers and clean them • When cleaning the inside or outside of the with water, and then dry them sufficiently, appliance, do not wipe it with a rough brush, before replacing them.
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6 months, at the rated capacity or if a - Visit your local dealer or distributor or contact noticeable reduction in flow rate occurs. the LG Electronics Customer Information • Where a backflow prevention device is installed Centre. For further assistance, visit our on a water system, a device for controlling website at lg.com...
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Place the new filter inside of the cover with the side that says FRONT facing outward. • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage.
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MAINTENANCE Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. Press and hold the Replace Air Filter button on the control panel for 3 seconds to reset the filter sensor. CAUTION • If you wash the filter with water, the filter performance may also deteriorate.
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TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. There is poor Is the fridge or freezer temperature set to its warmest setting? refrigeration or...
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• Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Water does not come The supply valve may be turned off. (For Plumbed models Only) out. • Open the water supply valve. • Check if the fridge compartment temperature is too cold, as the water filter can freeze and block the water flow to the dispenser.
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TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open? cover.
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The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
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TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds. Does the rear of the appliance touch the wall? •...
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
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