Troubleshooting - Chili chiliPAD Instruction Manual

troubleshooting

try these first!
I PUSHED THE POWER
BUTTON AND
NOTHING HAPPENS!
MY CHILIPAD USED TO
COOL AND HEAT MUCH
BETTER, NOW IT BARELY
REACHES THE TEMPERATURE
I SET IT TO!
MY CHILIPAD FEELS WET OR
CONDENSATION IS APPEARING
ON THE TUBE!
THE DISPLAY PANEL SHOWS
AN "F" ERROR.
Still need help? We understand! Contact us at help.chilitechnology.com
Ensure the wall outlet has power.
Make sure the power cord is securely inserted
into the Control Unit.
Add water if the water drop icon appears, see
instructions for proper use.
Try replacing the remote batteries if trying to power on
the Control Unit with remote.
Make sure your Control Unit is full of water.
Make sure your Control Unit is on a flat surface, and check
for kinks and sharp angles in the water tubing. This should
be done regularly.
Using a blanket or something to create an insulated
sleeping environment greatly increases the cooling and
heating effect
of the system.
Adjust the temperature on the Control Unit or Remote up
or down in 2 degree increments towards your ambient
room temperature, until condensation is no longer a
problem.
Turn the Control Unit off, unplug, and wait for 15 minutes
before turning Control Unit back on. Set ideal tempera-
ture.
If the code persists, take note of the error code (eg:
F1, F2, F3, F4), unplug the Control Unit and contact
customer service.
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