Welcome to Atlantic Broadband!
Atlantic Broadband Account Number
16 digit # that can be found on your monthly bill: _________________________________________
Online Account Management
View and pay your bill online plus much more. You must use your Atlantic Broadband account number
to sign up. At that time, you can select your own username and password.
Primary username: ___________________________________________________________________
Password: __________________________________________________________________________
Atlantic Broadband Internet Service
Email
You can get an atlanticbb.net email address when you sign up for Internet service or call us anytime
to set up a new email. NOTE: This username and password can also be used to watch TV online.
Primary username: ___________________________________________________________________
Password: __________________________________________________________________________
If you forget your email password or want to set up a secondary email address, go to emailtools.atlanticbb.net.
WiFi
The initial network name and password can be found on the back or side panel of your
Atlantic Broadband wireless gateway. You can change this information if you wish.
In-home WiFi network name: __________________________________________________________
In-home WiFi network password: _______________________________________________________
Atlantic Broadband TV with TiVo Service
Our technician will provide this information when setting up your service.
Username: __________________________________________________________________________
Media Access Key: ___________________________________________________________________
DVR TSN #______________________—______________________ —_________________________
(Find on back panel of your TiVo)
Mini TSN # _____________________—______________________ —_________________________
Mini TSN # _____________________—______________________ —_________________________
Atlantic Broadband Phone Service
Check your Voicemail online and review detailed call information with our Online Phone Manager. To set up,
use your Atlantic Broadband account number and passcode (CPNI), both found on your monthly bill statement.
Account password (CPNI password): ____________________________________________________
Voicemail password (last 4 digits of phone #): ____________________________________________
Have questions? We're here to help.
Call us 24 hours a day, 7 days a week or check out our online support pages.
atlanticbb.com/support
1
atlanticbb.com/my-services
phonemanager.atlanticbb.net
888-536-9600
Need help?
Do you have a question about the TiVo and is the answer not in the manual?
Questions and answers