Troubleshooting; Indication And Solution Of Most Common Problems - LAVAZZA BLUE LB 300 CLASSY MINI Maintenance Manual

Technical support maintenance manual

9. TROUBLESHOOTING

9.1. INDICATION AND SOLUTION OF MOST COMMON PROBLEMS

PROBLEM
The machine does not switch on.
Both dispensing button
lights off after pushing the buttons.
The machine takes a long time to
warm up.
Noisy machine.
The machine does not dispense
coffee.
The machine leaks water from the
front part.
The machine leaks water from the rear
part.
The capsule loading lever does not
reach the closing position or requires
excessive force.
FREE DOSE warning light
red.
Both dispensing button
lights quick flashing white.
The coffee is dispensed too quickly
and is not very creamy.
The coffee is cold.
The quantity of coffee dispensed is
insufficient or excessive.
The coffee is not dispensed or steam
comes out of the capsule insertion
compartment.
Rel. 0.00 / June 2018
POSSIBLE CAUSES
Machine not connected to electric mains. Check that it is plugged in.
The machine is connected to a multiple
warning outlet or a power strip that does not work.
No power.
The machine has a lot of lime scale.
Unstable resting surface.
Mobile parts incorrectly inserted.
No water in the tank.
No capsule.
There is no water in the tank.
The tank is not inserted correctly.
Failed prime.
Capsule stuck.
Incompatible capsule.
Capsule /drip collection tray not inserted
correctly or full.
Tank not inserted correctly or damaged.
Drip / used capsule collection tray full.
Capsule inserted incorrectly.
flashing
The temperature detected inside the
machine is lower than 5°C.
warning
Capsule collection tray full.
Incompatible or already used capsule.
Dispensing in drips, hydraulic circuit
clogged.
The machine has a lot of lime scale.
Incorrect programming of the doses.
Dispensing in drips, hydraulic circuit
clogged.
The machine has a lot of lime scale.
The loading lever was not taken to the
closing position.
SOLUTIONS
Connect the machine directly to the
electrical mains.
Check for the presence of power.
Carry out the descaling cycle.
Check the resting surface.
Correctly insert the mobile parts.
Top up with cool potable still water.
Insert a Lavazza or compatible capsule.
Top up with cool potable still water.
Correctly insert the tank.
Repeat the machine start-up procedure.
Raise and lower the capsule loading
lever.
Use Lavazza or compatible capsules.
Correctly insert or empty the capsule /
drip collection tray.
Correctly insert the tank and check for
any leaks.
Empty the tray.
Raise the capsule loading lever and
correctly insert the capsule.
Disconnect the appliance from the
mains and leave the machine at room
temperature for a while (depending on
the initial temperature, this could take
up to 2 hours). Reconnect the machine
to the mains outlet and press one of the
two buttons.
Empty the tray and press a button to
reset the machine.
Use new Lavazza or
capsules.
Carry out the machine washing cycle.
Carry out the descaling cycle.
Repeat the dose
procedure.
Carry out the machine washing cycle.
Carry out the descaling cycle.
Take the lever to the closing position.
compatible
programming
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