Do you have a question about the EK-i Series and is the answer not in the manual?
Questions and answers
Parris
February 27, 2025
6 lines when turned on. Does not go to 0.0 until i press MODE. Cannot tare device display shows -37.6g.
1 comments:
Mr. Anderson
February 27, 2025
If the A&D EK-i Series scale displays 6 lines and does not reset to 0.0 until the MODE button is pressed, and shows -37.6g when trying to tare, follow these steps:
1. Ensure that the weighing pan is empty. 2. Turn the power off and then turn it back on. 3. If the issue persists, check for any foreign objects or obstructions around the weighing pan and remove them. 4. If the problem continues, calibrate the balance to maintain accuracy. 5. If calibration does not resolve the issue, request service from the store where the balance was purchased or from a local A&D dealer.
If the error persists, professional service may be required.
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Do you have a question about the EK-i Series and is the answer not in the manual?
Questions and answers
6 lines when turned on. Does not go to 0.0 until i press MODE. Cannot tare device display shows -37.6g.
If the A&D EK-i Series scale displays 6 lines and does not reset to 0.0 until the MODE button is pressed, and shows -37.6g when trying to tare, follow these steps:
1. Ensure that the weighing pan is empty.
2. Turn the power off and then turn it back on.
3. If the issue persists, check for any foreign objects or obstructions around the weighing pan and remove them.
4. If the problem continues, calibrate the balance to maintain accuracy.
5. If calibration does not resolve the issue, request service from the store where the balance was purchased or from a local A&D dealer.
If the error persists, professional service may be required.
This answer is automatically generated