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Cisco 4000 Series Hardware Installation Manual

Integrated services routers
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Hardware Installation Guide
for Cisco 4000 Series Integrated Services
Routers
Last Updated July 27, 2018
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at
www.cisco.com/go/offices.
Text Part Number: OL-32185-02

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  • Page 1 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers Last Updated July 27, 2018 Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    Network Interface Modules and Service Modules 1-35 Cisco UCS E-Series Server Modules 1-36 System Flash 1-36 Solid State Drives 1-36 Packet Voice Digital Signal Processor Modules 1-36 Memory 1-37 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 4 Contents Power Supply 1-37 Fans, Ventilation, and Airflow 1-38 Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs 1-40 Slot Numbering 1-42 About Slot 0 1-42 Subslot/Bay Numbering 1-42 Gigabit Ethernet Management 1-42 Specifications 1-43 Periodic Inspection and Cleaning...
  • Page 5 Gigabit Ethernet Port Numbering 4-10 Configure Gigabit Ethernet Interfaces 4-11 Configuration Examples 4-12 Specify a Default Route or Gateway of Last Resort 4-13 Configure IP Routing and IP Protocols 4-13 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 6 Replace Cover on Cisco 4400 or 4200 ISR Replace Cover on Cisco 4300 ISR Locate Internal and External Slots Locate Internal and External Slots for Modules on Cisco 4461 ISR Locate NEBS Module Locate Internal and External Slots for Modules on Cisco 4451 ISR...
  • Page 7 Contents Replace NIM-SSD or NIM-HDD 5-25 Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs 5-25 Locate and Orient DIMM 5-25 Remove DIMM 5-26 Install DIMM 5-28 Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs...
  • Page 8 Remove, Replace, and Install the Internal PoE Daughter Card 5-77 Online Insertion and Removal and Hot-Swapping A P P E N D I X OIR Procedures Remove a Module Insert a Module Hot-Swapping Procedures Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers viii OL-32185-02...

  • Page 9: Chapter 1 Overview Of Cisco 4000 Series Isrs

    For more information on the features and specifications of Cisco 4000 Series Integrated Services Routers (ISRs), refer to the Cisco 4000 Series Integrated Services Routers datasheet. Sections in this documentation apply to all models of Cisco 4000 Series ISRs unless a reference to a Note specific model is made explicitly.
  • Page 10 Periodic Inspection and Cleaning, page 1-45 • Chassis Views This section contains views of the front and back panels of the Cisco 4000 Series ISRs, showing the locations of power and signal interfaces, module slots, status indicators, and chassis identification labels: Cisco 4461 ISR Chassis •...

  • Page 11: Cisco 4461 Isr Chassis

    Bezel Side of Cisco 4461 ISR with Two PSUs Router power On/Off switch Power supply unit (PSU1) Router fan tray (hidden) behind removable bezel Optional power supply unit (PSU0) Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 12 15 RJ-45 Gigabit Ethernet port (GE 0/0/3) 16 SFP/Gigabit Ethernet port (GE 0/0/1) 17 RJ-45 Gigabit Ethernet GE 0/01 18 Console Port 19 USB Console Port 20 USB Port Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 13 Place the SM-X in an anti-static bag to protect it from ESD damage. Step 5 For more details on installation of SM-Xs, NIMs, and Cisco E-Series Server Modules, see the hardware Note installation guide for the particular module you have purchased.
  • Page 14 Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1-4 NIM and SM-X Slot with Divider NIM slot 1 and 2 SM-X slot divider Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 15 FAN: Fan status 10 POE BOOST: Power over Ethernet boost mode M.2 SSD status 11 POE 1: Power over Ethernet 1status 12 POE 0: Power over Ethernet 0 status Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 16: Platform Summary

    Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Platform Summary Figure 1-6 shows the internal view of Cisco 4461 with parts and module locations. Figure 1-6 Platform Summary of Cisco 4461 ISR Cover DIMMs SSD M.2 storage device...

  • Page 17: Cisco 4451-X Isr Chassis

    Overview of Cisco 4000 Series ISRs Chassis Views Cisco 4451-X ISR Chassis Bezel view of the Cisco 4451-X ISR with two PSUs. Cisco 4451-X ISR routers support these slot types: - Network Interface Modules (NIMs) - Service modules (SM-X, like SM-X-1T3/E3) - E-Series Server Modules.
  • Page 18 19 LEDs for the GE 0/0/1 interface 20 RJ-45 Gigabit Ethernet port GE 0/0/1 21 Serial console port 22 USB Type B mini port 23 USB 0 and USB 1 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-10 OL-32185-02...
  • Page 19 ISC: Integrated Services Card status 10 POE BOOST: Power over Ethernet boost mode 11 POE 1: Power over Ethernet 1status 12 POE 0: Power over Ethernet 0 status Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-11 OL-32185-02...

  • Page 20: Platform Summary

    SFP GE ports Forwarding plane processor DIMM Cisco 4431 ISR Chassis Cisco 4431 ISR supports the Network Interface Modules (NIMs) and Integrated Services Card (ISC slots for PVDM4s). Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-12...
  • Page 21 Chassis Views Figure 1-11 Bezel View of Cisco 4431 ISR with Two Power Supply Units Power supply unit (PSU1) LEDs On/Off switch Optional power supply unit (PSU0) Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02 1-13...
  • Page 22 NIM slot (with cover) Ground connection Figure 1-13 LEDs on the Cisco 4431 ISR For detailed information on LEDs, see the “LED Indicators” section on page 1-29. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-14 OL-32185-02...

  • Page 23: Platform Summary

    Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Platform Summary Figure 1-14 shows the internal view of Cisco 4431 ISR with parts and module locations. Figure 1-14 Platform Summary of the Cisco 4431 ISR DIMMs Forwarding plane processor...

  • Page 24: Cisco 4351 Isr Chassis

    This section contains the following views of Cisco 4351ISR chassis: Power Supply and Bezel Side View of Cisco 4351 ISR (Figure 1-15) • Back Panel Ports, Slots, and Serial Number on Cisco 4351 ISR (Figure 1-16) • Ports on Cisco 4351 ISR (Figure 1-17) •...
  • Page 25 GE management port USB Type A port USB Type B mini port Auxiliary port Console port RJ-45 port (GE 0/0/1) SFP port (GE 0/0/0) RJ-45 port (GE/0/0/2) Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-17 OL-32185-02...

  • Page 26: Platform Summary

    For detailed information on LEDs, see the “LED Indicators” section on page 1-29. Platform Summary Figure 1-19 shows the internal view of Cisco 4351 ISR chassis with parts and module locations. Figure 1-19 Platform Summary of Cisco 4351 ISR Chassis DIMMs Flash memory card connector...

  • Page 27: Cisco 4331 Isr Chassis

    USB Type B mini port Serial console port AUX port USB Type A port Management port LEDs AC Power Figure 1-21 Back Panel Ports and Slots on Cisco 4331 ISR Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-19 OL-32185-02...

  • Page 28: Platform Summary

    For detailed information on LEDs, see the “LED Indicators” section on page 1-29. Platform Summary Figure 1-22 shows the internal view of the Cisco 4431 ISR with parts and module locations. Figure 1-22 Platform Summary of Cisco 4331 ISR Chassis DIMMs ISC slot...

  • Page 29: Cisco 4321 Isr Chassis

    GE 0/0/1 (copper cable) port GE 0/0/0 RJ-45 (copper cable) port 10 GE 0/0/0 SFP (fiber-optic) port Figure 1-24 Back Panel (I/O Side) View of Cisco 4321 ISR NIM slots Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-21 OL-32185-02...

  • Page 30: Platform Summary

    Overview of Cisco 4000 Series ISRs Chassis Views Figure 1-25 LEDs on Cisco 4321 ISR LEDs For detailed information on LEDs, see the “LED Indicators” section on page 1-29. Platform Summary Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-22 OL-32185-02...

  • Page 31: Cisco 4221 Isr Chassis

    Chapter 1 Overview of Cisco 4000 Series ISRs Chassis Views Figure 1-26 shows the internal view of Cisco 4321 ISR with parts and module locations. Figure 1-26 Platform Summary of Cisco 4321 ISR Chassis DIMM ISC slot NIM slots GE ports...
  • Page 32 GE 0/0/0 RJ-45 (copper cable) port GE 0/0/0 SFP (fiber-optic) port GE 0/0/1 (copper cable) port Figure 1-28 Back Panel (I/O Side) View of Cisco 4221 ISR NIM slots Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-24 OL-32185-02...

  • Page 33: Platform Summary

    “LED Indicators” section on page 1-29. Platform Summary Figure 1-30 shows the internal view of Cisco 4221 ISR with parts and module locations. Figure 1-30 Platform Summary of Cisco 4221 ISR Chassis Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router...

  • Page 34: Locate Product Identification Details

    Figure 1-31 shows the location of the labels on Cisco 4451-X ISR. Label are located at the same location on all routers in the Cisco 4000 series. Though your router may be different from the one shown in Figure 1-31.

  • Page 35: Additional Help For Locating Cisco 4000 Series Isrs Labels

    Additional Help for Locating Cisco 4000 Series ISRs Labels Use the Cisco Product Identification (CPI) tool to find labels on the router. The tool provides detailed illustrations and descriptions of where labels are located on Cisco products. It includes the following...

  • Page 36: Dual Mode Ge Or Sfp Ports

    On Cisco 4451-X ISR and Cisco 4351 ISR, two front panel Ethernet ports are PoE+ (802.3at) compliant ports. These are ports GE 0/0/0 and GE 0/0/1. Cisco 4431 ISR, Cisco 4321 ISR and Cisco 4221 do not support front panel PoE+.

  • Page 37: Led Indicators

    Note For module LEDs, please refer to the respective module installation guides for each module. Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR) Represents Color Description...
  • Page 38 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR) Represents Color Description Location Available On...
  • Page 39 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR) Represents Color Description Location Available On...
  • Page 40 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Table 1-2 LED Descriptions (Applies to the Cisco 4331 ISR and the Cisco 4321 ISR Routers) Available Represents Color Description Location STAT System Status Solid green System operates normally.
  • Page 41 System power is off. 1. Management Ethernet Link on bezel side on Cisco 4331 ISR. 2. These LEDs are on the bezel side for Cisco 4331 ISR Table 1-3 LED Descriptions (Applies to the Cisco 4221 ISR Router)
  • Page 42 Compact flash/eUSB flash is present and currently Bezel side All models Status Green being accessed. Note Do not remove the flash device while the system is powered on. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-34 OL-32185-02...

  • Page 43: Removable And Interchangeable Modules And Cards

    See the “Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs” section on page 5-30 instructions that describe how to install SM-Xs and NIMs in the router. See the...

  • Page 44: Cisco Ucs E-Series Server Modules

    Cisco 4431 ISRs have a eMMC flash device. The device supports 8GB, 16GB, or 32 GB. Cisco 4300 Series ISRs have an onboard flash device or an eMMC flash device. It supports 8GB or 16GB. For Cisco 4451-X ISR, you must use Cisco-qualified CompactFlash cards. The use of any other cards Note during normal network operation can affect system performance or reliability.

  • Page 45: Memory

    Cisco 4300 ISRs use a different type of DIMM compared to the 4400 ISRs. For proper operation, the DIMMs for the Cisoc 4400 ISR should not be installed in an Cisco 4300 ISR, and vice a versa. The single forwarding plane DIMM must have a 2-GB DIMM that is exactly like one of the two DIMMs used for the control plane with 4 GB of default memory.

  • Page 46: Fans, Ventilation, And Airflow

    When necessary, the fans operate at higher speeds under conditions of higher ambient temperature. To replace Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco ISR4351 fan trays, see the “Replace a Fan Tray”...
  • Page 47 Chapter 1 Overview of Cisco 4000 Series ISRs Hardware Features of Cisco 4000 Series ISRs Figure 1-34 Cisco 4451-X ISR Airflow Figure 1-35 Cisco 4431 ISR Airflow Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-39 OL-32185-02...

  • Page 48: Slots, Subslots (Bay), Ports, And Interfaces In Cisco 4000 Series Isrs

    Chapter 1 Overview of Cisco 4000 Series ISRs Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs Figure 1-36 Cisco 4321 ISR Airflow Exhaust Intake Figure 1-37 Cisco 4221 ISR Airflow Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series...
  • Page 49 The GE management port is named GE 0 and has a port number. It does not have a slot or bay • number. The two USB ports are named USB0 and USB1. They do not have slot or bay numbers. Cisco 4331 • ISR and Cisco 4321 ISR have only one USB port.

  • Page 50: Slot Numbering

    The bay numbers for PVDM4s start with the next bay number after the last NIM bay number. • Gigabit Ethernet Management Cisco 4000 Series ISRs provides a Gigabit Ethernet Management port, called GE0. This port is the only 1-tuple port on the system. See the Gigabit Ethernet Management Port...

  • Page 51: Specifications

    Specifications For information on specifications of the Cisco 4000 Series ISRs, see, https://www.cisco.com/c/en/us/products/collateral/routers/4000-series-integrated-services-routers-isr/ datasheet-c78-732542.html. This table describes the regulatory compliance information of the Cisco 4000 Series ISRs, Table 1-6 Regulatory Compliance Table Safety compliance IEC 60950-1, Safety of information technology...
  • Page 52 Voltage Fluctuation Flicker EN61000 For detailed compliance information, see the Regulatory Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-44 OL-32185-02...

  • Page 53: Periodic Inspection And Cleaning

    Airflow” section on page 1-38. Sites with ambient temperatures consistently above 25°C or 77°F and with potentially high levels of dust Caution or debris may require periodic preventative maintenance cleaning. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-45 OL-32185-02...
  • Page 54 Chapter 1 Overview of Cisco 4000 Series ISRs Periodic Inspection and Cleaning Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 1-46 OL-32185-02...

  • Page 55: Standard Warning Statements

    Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Note: SAVE THESE INSTRUCTIONS Statement 1071 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 56: General Safety Warnings

    This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that Warning the protective device is rated not greater than: AC power supplies for the Cisco 4000 Series ISRs. Statement 1005 This product requires short-circuit (overcurrent) protection to be provided as part of the building Warning installation.
  • Page 57 Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Statement 1051 Class I(CDRH) and Class 1M (IEC) laser products. Statement 1055 Warning Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...
  • Page 58 Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 59: Safety Recommendations

    Safety Recommendations Before installing, configuring, or maintaining the router, review the safety warnings listed in Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs guide that comes with your router. Follow these guidelines to ensure general safety: Never attempt to lift an object that might be too heavy for you to lift by yourself.

  • Page 60: Safety With Electricity

    In addition, use the following guidelines when working with any equipment that is disconnected from a power source but has telephone wiring or other network cabling connections: • Never install telephone wiring during a lightning storm. Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router OL-32185-02...

  • Page 61: Prevent Electrostatic Discharge Damage

    General Precautions Observe the following general precautions when using and working with your Cisco 4000 Series ISRs. Keep your system components away from radiators and heat sources, and do not block cooling vents.

  • Page 62: Site Selection Guidelines

    The following sections provide specific information to help you plan for the proper operating environment. Cisco 4000 Series ISRs are designed to meet the industry EMC, safety, and environmental standards described in the Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs document.

  • Page 63: Physical Characteristics

    Router Environmental Requirements Cisco 4000 Series ISRss can be placed on a desktop or installed in a rack. The location of your router and the layout of your equipment rack or wiring room are extremely important considerations for proper operation.

  • Page 64: Power Guidelines And Requirements

    100 — 240 VAC, 50 — 60 Hz 90 — 264 VAC Network Cabling Specifications The following sections describe the cables required to install your Cisco 4000 Series ISRs: Console and Auxiliary Port Considerations, page 2-11 • Prepare for Network Connections, page 2-13 •...

  • Page 65: Console And Auxiliary Port Considerations

    USB Type-B cable. The USB Console supports full speed (12Mb/s) operation. The console port does not support hardware flow control. Cisco 4461 supports Mini-USB Type B serial port and Micro-USB Type B serial port Note Always use shielded USB cables with a properly terminated shield.

  • Page 66: Auxiliary Port Connections

    Cisco 4000 Series ISRs Preinstallation Network Cabling Specifications For operation with a Microsoft Windows OS version older than Windows 7, the Cisco Windows USB console driver must be installed on a PC connected to the console port. If the driver is not installed, appropriate prompts guide you through a simple installation process.

  • Page 67: Prepare For Network Connections

    Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043 Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-13 OL-32185-02...
  • Page 68 Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for • serial interfaces. External CSU for any CT1/PRI modules without a built-in CSU. • Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-14 OL-32185-02...

  • Page 69: Installation Checklist

    Initial electrical connections established ASCII terminal (for local configuration) or modem (for remote configuration) available Signal distance limits verified Startup sequence steps completed Initial operation verified Software image verified Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-15 OL-32185-02...

  • Page 70: Creating A Site Log

    Installation of network modules – Removal or replacement of network modules and other upgrades – – Configuration changes – Maintenance schedules and requirements – Intermittent problems – Comments and notes Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router 2-16 OL-32185-02...
  • Page 71 C H A P T E R Install and Connect Cisco 4000 Series ISRs This chapter describes how to install and connect Cisco 4000 Series Integrated Services Routers (ISRs) to LAN, WAN, and Voice networks. The following sections provide technical details.
  • Page 72 Statement 1029 Warning The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed. Statement 1077 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 73: Before You Begin

    Also, you need to have access to the following: CLI Console Access Use the USB or RJ-45 console port on the router to access the Cisco Internet Operating System (IOS-XE) command line interface (CLI) on the router and to perform configuration tasks. A terminal emulation program is required to establish communication between the router and a PC.

  • Page 74: Unpack The Router

    FRUs, such as SMs, NIMs or Packet Voice Digital Signal Processor Module (PVDM4s), Compact Flash Cards, and fan trays should be installed before rack-mounting. You can install the Cisco 4000 Series Integrated Services Routers in one of the following ways: Set the router chassis on a desktop •...

  • Page 75: Attach Chassis To Wall Or Mount Chassis In Rack

    Install Cisco 4200 Series ISR Install Cisco 4400 or 4300 ISR This section describes the installation procedure that is common for all Cisco 4400 and 4300 Series ISRs. For illustration purposes, we have used images of Cisco 4400 Series ISRs in all figures.
  • Page 76 Machine screws (included in install kit) Plastic spacers (included) Wall-mounting hardware (customer supplied) Do not over-torque the screws. The recommended torque is 15 to 18 inch-lb (1.7 to 2.0 N-m). Caution Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 77 Cisco 4000 Series ISRs can be installed in 19-inch (48.26-cm) EIA and 23-inch (58.42-cm) Southwestern Bell Corporation (SBC) racks. Cisco 4000 Series ISRs can also be mounted in a 600-mm ETSI rack. Use the standard brackets shipped with the router for mounting the chassis in a 19-inch EIA rack;...
  • Page 78 Your chassis installation must allow unrestricted airflow for chassis cooling. Caution Figure 3-2 Bracket Installation for Front Mounting (Cisco 4451-X ISR shown) 23-inch SBC brackets 19-inch EIA brackets 1. Southwestern Bell Corporation (SBC) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 79 To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the Warning handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...
  • Page 80 Bracket Installation for Back Mounting (Cisco 4451-X ISR shown) 23-inch SBC brackets 19-inch EIA brackets Figure 3-5 Bracket Installation for Center-Back Mounting (Cisco 4451-X ISR shown) 23-inch SBC brackets 19-inch EIA brackets Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-10 OL-32185-02...
  • Page 81 Figure 3-7 Mounting the Chassis in a Rack, Rear Forward (Cisco 4451-X ISR shown) Mounting screws (4) After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding”...
  • Page 82 Install and Connect Cisco 4000 Series ISRs Install the Router Install Cisco 4200 Series ISR This section describes the installation procedure that is common for all Cisco 4200 Series ISRs. For illustration purposes, we have used images of Cisco 4221 ISR in all figures. Note...
  • Page 83 “Chassis Grounding” section on page 3-19. Mount Cisco 4200 ISR Chassis in Rack Step 1 Attach the brackets to the router chassis (towards the front or back) as shown in Figure 3-10. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-13 OL-32185-02...

  • Page 84: Figure

    Bracket Installation for Front Mounting (Cisco 4221 ISR shown) Mounting Screws 23-inch SBC brackets Use the screws provided with the rack to install the chassis in the rack. (See Figure 3-10.) Step 2 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-14 OL-32185-02...
  • Page 85 • If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-15 OL-32185-02...

  • Page 86: Figure

    “Chassis Grounding” section on page 3-19. Mount Cisco 4200 ISR Chassis in Rack with AC Power Unit Step 1 Attach the brackets to the router chassis (towards the left or right) as shown in Figure 3-11 Figure 3-12.

  • Page 87: Mounting Screws

    Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3-11 AC Power Bracket Installation for Left Mounting (Cisco 4221 ISR shown) Mounting Screws AC power supply unit installation module 23-inch SBC brackets 19-inch SBC brackets Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...
  • Page 88 Chapter 3 Install and Connect Cisco 4000 Series ISRs Install the Router Figure 3-12 AC Power Bracket Installation for Right Mounting (Cisco 4221 ISR shown) 23-inch SBC brackets 19-inch SBC brackets AC power supply unit installation module Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...

  • Page 89: Chassis Grounding

    For a ring terminal, use one of the screws provided. Tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m). Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-19...

  • Page 90: Connect Power

    Install and Connect Cisco 4000 Series ISRs Connect Power Figure 3-13 Chassis Ground Connection on the Router (Cisco 4451-X ISR shown) Chassis Step 4 Connect the other end of the ground wire to a known reliable earth ground point at your site.

  • Page 91: Connect To Ac Power

    Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.

  • Page 92: Connect To Console Terminal Or Modem

    (with a console terminal or a PC) or remotely (with a modem).To configure the router through the Cisco IOS CLI, you must establish a connection between the router console port and a terminal or a PC.

  • Page 93: Connect To Console Port With Mac Os X

    1 stop bit • no flow control • Figure 3-14 Connecting the USB Console Cable to the Router (shown: Cisco ISR 4451-X) AU X CO NS OL USB 5-pin mini USB Type-B console port USB 5-pin mini USB Type-B to USB Type-A...

  • Page 94: Connect To Console Port With Linux

    This section contains the following topics: • “Install Cisco Microsoft Windows XP USB Driver” • “Install Cisco Microsoft Windows 2000 USB Driver” • “Install Cisco Microsoft Windows Vista USB Driver” Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-24 OL-32185-02...

  • Page 95: Install Cisco Microsoft Windows Xp Usb Driver

    Install and Connect Cisco 4000 Series ISRs Install Cisco Microsoft Windows USB Device Driver Install Cisco Microsoft Windows XP USB Driver Before you begin, download the appropriate driver for your router model from the Cisco Software Download site, USB Console Software category: http://www.cisco.com/cisco/software/navigator.html?mode=prod Unzip the file Cisco_usbconsole_driver_X_X.zip (where X is the revision number).

  • Page 96: Uninstall Cisco Microsoft Windows Usb Driver

    Step 2 Select the Remove radio button and click Next. The Remove the Program window appears, Step 3 Click Remove. The InstallShield Wizard Completed window appears. Step 4 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-26 OL-32185-02...

  • Page 97: Uninstall Cisco Microsoft Windows Vista Usb Driver

    The intra-building cable must be shielded and the shield must be grounded at both ends. The intra-building port(s) of the equipment or subassembly must not be Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-27...

  • Page 98: Ports And Cabling

    1000BASE-SX, -LX, -LH, -ZX, Optical fiber as specified on applicable optical to optical wavelength -CWDM data sheet Gigabit Ethernet SFP, RJ-45 1000BASE-T Category 5, 5e, 6 UTP copper Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-28 OL-32185-02...

  • Page 99: Connection Procedures And Precautions

    Inspect the cables to make sure that the routing and bend radius is satisfactory. Reposition cables, if • necessary. Install cable ties in accordance with site requirements. • For cable pinouts, see Cisco Modular Access Router Cable Specifications. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-29 OL-32185-02...
  • Page 100 Chapter 3 Install and Connect Cisco 4000 Series ISRs Connect WAN, LAN, and Voice Interfaces Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 3-30 OL-32185-02...

  • Page 101: Configure Initial Router Settings On Cisco 4000 Series Isrs

    Verify Initial Configuration on Cisco 4000 Series ISRs, page 4-23 • Perform Initial Configuration on Cisco 4000 Series ISRs You can perform initial configuration on Cisco 4000 Series ISRs by using either the setup command facility or the Cisco IOS command-line interface (CLI). Use Cisco Setup Command Facility •...
  • Page 102 Press Ctrl-C, and enter the setup command in privileged EXEC mode (Router#) To configure the initial router settings by using the setup command facility, follow these steps: From the Cisco IOS-XE CLI, enter the setup command in privileged EXEC mode: Step 1 Router>...
  • Page 103 5 $1$t/Dj$yAeGKviLLZNOBX0b9eifO0 enable password cisco123 line vty 0 4 password cisco snmp-server community public ! no ip routing interface GigabitEthernet0/0/0 shutdown no ip address interface GigabitEthernet0/1/0 no shutdown ip address 10.10.10.12 255.255.255.0 interface GigabitEthernet0/2/0 shutdown Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 104: Complete The Configuration

    Complete the Configuration When using the Cisco Setup, and after you have provided all the information requested by the facility, the final configuration appears. To complete your router configuration, follow these steps: Choose to save the configuration when the facility prompts you to save the configuration.

  • Page 105: Use Cisco Ios Xe Cli-Manual Configuration

    Use Cisco IOS XE CLI—Manual Configuration This section describes you how to access the command-line interface (CLI) to perform the initial configuration on the router. To configure the initial router settings by using the Cisco IOS CLI, you must set up a console Note connection.

  • Page 106: Configure Cisco 4000 Series Isr Hostname

    Step 2 Enters global configuration mode. configure terminal Example: Router# configure terminal Step 3 Specifies or modifies the hostname for the network server. hostname name Example: Router(config)# hostname myrouter Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 107: Configure The Enable And Enable Secret Passwords

    EXEC (enable) mode. We recommend that you use the enable secret command because it uses an improved encryption algorithm. Use the enable password command only if you boot an older image of the Cisco IOS XE software.

  • Page 108: Configure The Console Idle Privileged Exec Timeout

    When you configure the console line, you can also set communication parameters, specify autobaud connections, and configure terminal operating parameters for the terminal that you are using. For more information on configuring the console line, see the Cisco IOS Configuration Fundamentals and Network Management Configuration Guide. In particular, see the “Configuring Operating Characteristics for Terminals”...
  • Page 109 Verify that you properly configured the idle privileged • EXEC timeout. Example: Router(config)# show running-config Examples The following example shows how to set the console idle privileged EXEC timeout to 2 minutes 30 seconds: Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 110: Gigabit Ethernet Management Interface Overview

    The Gigabit Ethernet Management port is always GigabitEthernet0. The port can be accessed in configuration mode. Router# config t Enter configuration commands, one per line. End with CNTL/Z. Router(config)#interface gigabitethernet0 Router(config-if)# Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-10 OL-32185-02...

  • Page 111: Configure Gigabit Ethernet Interfaces

    This sections shows how to assign an IP address and interface description to an Ethernet interface on your router. For comprehensive configuration information on Gigabit Ethernet interfaces, see the “Configuring LAN Interfaces” chapter of Cisco IOS Interface and Hardware Component Configuration Guide, http://www.cisco.com/en/US/docs/ios/12_2/interface/configuration/guide/icflanin.html For information on interface numbering, see the software configuration guide for your router.

  • Page 112: Configuration Examples

    GigabitEthernet0/0/1 unassigned YES NVRAM administratively down down GigabitEthernet0/0/2 unassigned YES NVRAM administratively down down GigabitEthernet0/0/3 unassigned YES NVRAM administratively down down GigabitEthernet0 10.0.0.1 YES manual up Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-12 OL-32185-02...

  • Page 113: Specify A Default Route Or Gateway Of Last Resort

    Specifications Note. The Cisco IOS-XE software uses the gateway (router) as a last resort if it does not have a better route for a packet and if the destination is not a connected network. This section describes how to select a network as a default route (a candidate route for computing the gateway of last resort).

  • Page 114: Gateway Of Last Resort

    In the case of RIP, there is only one choice, network 0.0.0.0. In the case of IGRP, there might be several networks that can be candidates for the system default. The Cisco IOS-XE software uses both administrative distance and metric information to determine the default route (gateway of last resort).

  • Page 115: Configuration Examples

    Gateway of last resort is not set 40.0.0.0/8 is variably subnetted, 2 subnets, 2 masks C 40.0.0.0/24 is directly connected, Loopback1 L 40.0.0.1/32 is directly connected, Loopback1 Router# Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-15 OL-32185-02...

  • Page 116: Configure Virtual Terminal Lines For Remote Console Access

    By default, the router has five virtual terminal lines. However, you can create additional virtual terminal lines. See the Cisco IOS XE Dial Technologies Configuration Guide at http://www.cisco.com/en/US/docs/ios/dial/configuration/guide/2_xe/dia_2_xe_book.html. Line passwords and password encryption is described in the...

  • Page 117: Configuration Examples

    (Optional) To secure the VTY lines with an access list, see the “Part 3: Traffic Filtering and • Firewalls” in the Cisco IOS Security Configuration Guide. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-17 OL-32185-02...

  • Page 118: Configure The Auxiliary Line

    Example: Router(config)# line aux 0 Step 4 See the Technical Specifications Note and sample — configurations to configure the line for your particular implementation of the AUX port. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-18 OL-32185-02...

  • Page 119: Verify Network Connectivity

    Sweep range of sizes [n]: Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 192.168.7.27, timeout is 2 seconds: !!!!! Success rate is 100 percent, round-trip min/avg/max = 1/2/4 ms Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-19 OL-32185-02...

  • Page 120: Save Your Device Configuration

    Save Backup Copies of Configuration and System Image To aid file recovery and minimize downtime in case of file corruption, we recommend that you save backup copies of the startup configuration file and the Cisco IOS-XE software system image file on a server.

  • Page 121: Configuration Examples

    {flash0|flash1}: tftp: privileged EXEC command to copy the system image to a TFTP server. The router uses the default username and password. Router#Directory of bootflash: Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-21 OL-32185-02...
  • Page 122 Oct 11 2012 20:12:18 +00:00 /bootflash/tracelogs/inst_cleanup_R0-0.log.0000.20121011201218.gz 40 306 Oct 11 2012 20:17:18 +00:00 /bootflash/tracelogs/inst_cleanup_R0-0.log.0000.20121011201718.gz 41 44220 Oct 10 2012 11:47:42 +00:00 /bootflash/tracelogs/hman_R0-0.log.32016.20121010114742.gz 42 64241 Oct 09 2012 20:47:59 +00:00 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 4-22 OL-32185-02...

  • Page 123: Verify Initial Configuration On Cisco 4000 Series Isrs

    The ROM Monitor is a bootstrap program that initializes the hardware and boots the Cisco IOS XE software when you power on or reload a router. When you connect a terminal to the router that is in ROM Monitor mode, the ROM Monitor command-line interface (CLI) prompt is displayed.
  • Page 124 Monitor initializes the router, and then control passes to the Cisco IOS XE software. After the Cisco IOS XE software takes over, the ROM Monitor is no longer in use. For more information, see the ROMMON Overview section of the...
  • Page 125 Install and Upgrade Internal Modules and FRUs This chapter describes how to install and upgrade internal modules and field replaceable units (FRUs) in Cisco 4000 Series Integrated Services Routers (ISRs). The following sections provide the install and upgrade information: Internal and External Modules Safety Warnings, page 5-2 •...

  • Page 126: Safety Warnings

    Chapter 5 Install and Upgrade Internal Modules and FRUs Safety Warnings Remove and Replace Cisco 4000 Series ISRs Power Supplies, page 5-40 • Caution Read the Safety Warnings section and disconnect the power supply before you replace any module. See the “Modules Supported”...
  • Page 127 For connections outside the building where the equipment is installed, the following ports must be Warning connected through an approved network termination unit with integral circuit protection. T1 SFP Statement 1044 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 128: Modules Supported

    Remove and Replace Chassis Cover Cisco 4000 Series ISRs have a removable cover. The tasks that you perform for removing and replacing the router cover are based on the specific model of the Cisco 4000 Series ISRs.

  • Page 129: Remove Cover From Cisco 4300 Isr

    Step 4 of the chassis. See Figure 5-1. Center the cover over the chassis and lower it onto the chassis. Step 5 Install the three cover screws. Step 6 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 130: Replace Cover On Cisco 4300 Isr

    Install the four cover screws on the top of the router and the two cover screws at the side of the router. Step 6 Locate Internal and External Slots Cisco 4400 Series ISRs and Cisco 4300 Series ISRs have replaceable internal modules. Cisco 4200 Series ISR do not have any replaceable internal modules. Note...

  • Page 131: Locate Internal And External Slots For Modules On Cisco 4461 Isr

    Chapter 5 Install and Upgrade Internal Modules and FRUs Locate Internal and External Slots See the relevant sub-section to locate internal modules for your specific router in Cisco 4000 Series ISRs: • Locate Internal and External Slots for Modules on Cisco 4461 ISR Locate Internal and External Slots for Modules on Cisco 4451 ISR •...

  • Page 132: Locate Nebs Module

    Air filter for NEBS Locate Internal and External Slots for Modules on Cisco 4451 ISR Figure 5-4 shows the locations of internal modules on Cisco 4451 ISR motherboard. Internal modules include DIMMs, PVDM4, and PoE daughter card. Figure 5-27 shows the location of the available slots that includes the Integrated Services Card (ISC) slot.
  • Page 133 Control plane processor DIMM NIM 3 (single-wide) slot Enhanced Service Module (SM-X) slots NIM slot 1 and 2 (shown with slot divider removed) SFP GE ports Forwarding plane processor DIMM Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers OL-32185-02...

  • Page 134: Locate Internal And External Slots For Modules On Cisco 4351 Isr

    Locate Internal and External Slots Locate Internal and External Slots for Modules on Cisco 4351 ISR Figure 5-5 shows an internal view of Cisco 4351 ISR chassis indicating the location of internal modules. Figure 5-5 Module Locations in Cisco 4351 ISR chassis...

  • Page 135: Locate Internal And External Slots For Modules On Cisco 4331 Isr

    Integrated Services Card (ISC) slot. Figure 5-6 shows an internal view of Cisco 4331 ISR chassis indicating the location of internal modules. Figure 5-6 Module Locations in Cisco 4331 ISR chassis...

  • Page 136: Overview

    Remove SSD Drives from the NIM-SSD • Remove and Replace Cisco NIM-SSD or NIM-HDD • Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs • Overview The solid state drive (SSD) carrier card network interface module (NIM) enables SSD support on the platform NIM slots.

  • Page 137: Leds On Nim-Ssd

    No SSD in slot 1. Figure 5-8 shows the rear view of the SSD carrier card NIM, which fits into the router. Figure 5-8 Rear View of the SSD Carrier Card NIM Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-13 OL-32185-02...
  • Page 138 De-rate 2.5°F (1.4°C) per 1,000 ft above 6,000 ft (per 300m above 2,600m) Transportation and Storage Temperature 4 to 149°F (-20 to +65°C) Relative humidity 5 to 95% Altitude 15,000 ft (4,600m) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-14 OL-32185-02...

  • Page 139: Solid State Drives

    Figure 5-10 shows a top view of the SSD drive that can be inserted into a NIM carrier card. Figure 5-11 shows two SSDs in a NIM carrier card. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-15 OL-32185-02...
  • Page 140 Install and Upgrade Internal Modules and FRUs Overview of the SSD Carrier Card NIM (NIM-SSD) Figure 5-10 Solid State Drive Figure 5-11 NIM-SSD with Two Solid State Drives Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-16 OL-32185-02...

  • Page 141: Install Ssd Drives Into The Nim Carrier Card

    SSD Drive to the NIM Carrier Card Rotate the SSD card slot cover down, exposing the slots that hold the SSDs as shown in Figure 5-13. Step 2 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-17 OL-32185-02...

  • Page 142: Remove Ssd Drives From The Nim-Ssd

    On the NIM-SSD, loosen the captive screws retaining the NIM-SSD slot cover. Step 1 Rotate the SSD card slot cover down, exposing the slots that hold the SSDs. Step 2 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-18 OL-32185-02...
  • Page 143 Rotate the SSD card slot cover up and place it over the SSDs. Step 4 Tighten the captive fasteners on the SSD card slot cover. Step 5 Figure 5-14 Pulling Out the Solid State Drives Carrier card slot cover Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-19 OL-32185-02...

  • Page 144: Overview Of Nim-Hdd Card

    • Supports module level OIR operation • Supports hot plug of SSD/HDDs A drive is removable or insertable while the power is running on the SSD/HDD connector. Note Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-20 OL-32185-02...
  • Page 145 HDD card that can be inserted into the NIM chassis shown in Figure 5-17. Figure 5-18 shows the entire Cisco NIM-HDD. Figure 5-16 HDD Card Figure 5-17 NIM Chassis for the HDD Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-21 OL-32185-02...

  • Page 146: Cisco Nim-Hdd Leds

    SSD drives. To deactivate and reactivate a NIM, see the “Deactivating and Reactivating a SSD Carrier Card NIM” section in the Software Configuration Guide for Cisco 4000 Series ISRs. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-22 OL-32185-02...
  • Page 147 Statement 94 Before you begin, read the following: The form-factor internal hard drive is accessible from the front panel of the Cisco 4451-X ISR and •...

  • Page 148: Remove Nim-Ssd Or Nim-Hdd

    Slip on the ESD-preventive wrist strap that was included in the accessory kit. Loosen the screw fasteners Step 1 (11) located on the SSD slots on the right of the input/output (I/O) side of the Cisco 4451-X ISR. (Figure 5-19).

  • Page 149: Replace Nim-Ssd Or Nim-Hdd

    Handle DIMMs by the edges only. DIMMs are ESD-sensitive components and can be damaged by Caution mishandling. When you upgrade to the latest rommon image, the latest model of the Cisco 4451 ISR will support only Note a single DIMM operation on the device by default.

  • Page 150: Remove Dimm

    Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs DIMMs have a polarization notch on the mating edge to prevent incorrect insertion. Figure 5-21 shows the polarization notch on a DIMM.
  • Page 151 Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs DIMM cards Pull the latches away from the DIMM at both ends to lift the DIMM slightly. Pull the DIMM out of the...

  • Page 152: Install Dimm

    “Remove and Replace Chassis Cover” section on page 5-4.. Step 6 Install DIMM The DIMMS on the Cisco 4400 Series ISRand Cisco 4300 Series ISR are not interchangeable. Note To install a DIMM: Read the “Safety Warnings” section on page 5-2...
  • Page 153 Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs Figure 5-23 DIMM Showing Polarization Notch Insert the DIMM into the connector one side at a time. Figure 5-24...

  • Page 154: Install And Remove Nims And Sm-Xs On Cisco 4000 Series Isrs

    SM-Xs are sold as spare parts with labels that identify the SM-X type. See the following sections for SM-X installation tasks: The procedures in this section apply to NIMs, SM-Xs, and Cisco E-Series Server modules. Note Software Requirement for SM-Xs •...

  • Page 155: Software Requirement For Sm-Xs

    Cisco IOS XE software of a specified release or later release is required for using an SM-X. To determine the version of Cisco IOS software that is running on your router, log in to the router and enter the show version command: Router>...

  • Page 156: Verify Sm-X Installation

    Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs This section describes the installation tasks for the PVDM4 used on the router. The tasks that you perform for installing and removing the PVDM4 are based on specific models of the Cisco 4000 Series Integrated Service Routers.

  • Page 157: Tools And Equipment Requirements

    Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Install PVDM4 on the Motherboard of Cisco 4400 Series ISRs • Remove the PVDM4 from the Motherboard of Cisco 4400 ISRs •...

  • Page 158: Install Pvdm4 On The Motherboard Of Cisco 4400 Series Isrs

    Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Install PVDM4 on the Motherboard of Cisco 4400 Series ISRs To install the PVDM4: Read the “Safety Warnings” section on page 5-2...

  • Page 159: Remove The Pvdm4 From The Motherboard Of Cisco 4400 Isrs

    Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Remove the PVDM4 from the Motherboard of Cisco 4400 ISRs To remove the PVDM4: Turn off electrical power to the router. Leave the power cable plugged in to channel ESD voltages to Step 1 ground.

  • Page 160: Install The Pvdm4 On The Motherboard Of Cisco 4331 Isr

    Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Install the PVDM4 on the Motherboard of Cisco 4331 ISR Read the “Safety Warnings” section on page 5-2 and disconnect the power supply before you replace any Step 1 module.

  • Page 161: Remove The Pvdm4 From The Motherboard Of Cisco 4331 Isr

    Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Remove the PVDM4 from the Motherboard of Cisco 4331 ISR Turn off electrical power to the router. Leave the power cable plugged into the channel ESD voltages to Step 1 ground.

  • Page 162: Install The Pvdm4 On Cisco Fourth-Generation T1/E1 Voice And Wan Nim

    Chapter 5 Install and Upgrade Internal Modules and FRUs Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs Install the PVDM4 on Cisco Fourth-Generation T1/E1 Voice and WAN NIM Shut down the electrical power to the slot in the router by either turning off the electrical power to the Step 1 router or by issuing the online insertion and removal (OIR) commands.

  • Page 163: Remove The Pvdm4 From Cisco Fourth-Generation T1/E1 Voice And Wan Nim

    To remove and then replace a USB flash token memory stick from the router: Pull the memory stick from the USB port. Step 1 To replace Cisco USB Flash memory stick, simply insert the module into the USB port 0 or 1 port as Step 2 shown in Figure 5-30.

  • Page 164: Remove And Replace Cisco 4000 Series Isrs Power Supplies

    You can insert or remove the memory stick whether the router is powered on or off. Remove and Replace Cisco 4000 Series ISRs Power Supplies Cisco 4400 and 4300 Series ISRs have replaceable power supply modules. These modular power supplies can be removed or installed using only a screwdriver.

  • Page 165: Ac Power Supplies

    Overview of the AC Power Supply Power supply has a similar modular form factor without cabling for easy removal and replacement. Figure 5-31 Power Supply Unit (Cisco 4461 ISR Shown) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-41 OL-32185-02...

  • Page 166: Replace Ac Power Supply

    Similarly, if there is only one PoE power supply and it is providing PoE power to an SM-X, and if the PoE power supply is removed, the hardware may be damage and may result in the system being unstable or unusable. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-42 OL-32185-02...
  • Page 167 Insert the replacement power supply module. Replace the bezel. Step 5 Figure 5-33 Cisco 4451-X ISR Power Supply Units AC power supply unit PSU (behind the bezel) 2 Router On/Off switch Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-43 OL-32185-02...
  • Page 168 PSU1 PSU2 FLASH TEMP POE1 POE2 BOOST STAT Router fan tray (behind the bezel) LEDs Router On/Off switch AC power supply unit PSU0 AC power supply unit PSU1 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-44 OL-32185-02...

  • Page 169: Overview Of Dc Power Supply

    For Cisco 4431 ISR, the power supply DC input range is –48 to –60 VDC, and the maximum power is 350 W. For Cisco 4451 ISR and Cisco 4351 ISR, the power supply DC input range is –48 to –60 VDC, and the maximum power is 437 W.
  • Page 170 Install and Upgrade Internal Modules and FRUs Remove and Replace Cisco 4000 Series ISRs Power Supplies Figure 5-36 DC Power Supply Handle FAIL and OK LEDs DC power connector Ejector latch Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-46 OL-32185-02...

  • Page 171: Remove Dc Input Power From Cisco 4461 Or 4431 Isr

    Before performing any of the following procedures, ensure that power is removed from the DC circuit. Warning Statement 1003 For Cisco 4461 ISR and Cisco 4431 ISR, unscrew the two terminal block wire connectors (negative and Step 2 positive) on the unit. See Figure 5-40.

  • Page 172: Install Dc Input Power On Cisco 4431 Isr

    Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 This section describes how to install the DC power supply input power leads to the Cisco 4431 Router DC input power supply. The color coding of the DC input power supply leads depend on the color coding of the DC power •...
  • Page 173 Insert the power supply in the power-supply slot, and gently push it into the slot. When correctly installed: • For Cisco 4431 ISR, the DC power supply (excluding the extraction handle) is flush with the router. • For Cisco 4451 ISR and Cisco 4351ISR, the DC power supply (excluding the extraction handle) is recessed from the router bezel.
  • Page 174 Verify by tugging lightly on each wire to ensure that they do not move. Use a screwdriver to tighten the terminal block captive screws, as shown in Figure 5-40. Step 8 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-50 OL-32185-02...
  • Page 175 If you have changed the standby switch to the standby position in Step 1, turn the standby switch to the Step 12 On position. The power supply LEDs illuminate green. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-51 OL-32185-02...

  • Page 176: Replace The Power Supply Module The Cisco 4331 Router

    Install the four cover screws (torque 5 to 6 in-lb) on the top of the chassis and install the two cover screws Step 16 (torque 5 to 6 in-lb) on each side of the chassis. See Figure 5-51. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-52 OL-32185-02...

  • Page 177: Remove Dc Input Power From Cisco 4331 Isr

    When installing or replacing the unit, the ground connection must always be made first and disconnected last. Statement 1046 This section describes how to remove a DC input power from Cisco 4331 Series ISR. Turn off the circuit breaker at the power source.

  • Page 178: Install Dc Input Power On Cisco 4331 Isr

    Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Warning Statement 1030 This section describes how to install the DC power supply input power leads to the Cisco 4331 Router DC input power supply. •...
  • Page 179 3-19. Wire the DC Input Power Source on Cisco 4331 ISR The Cisco 4331 ISR DC power supply supports 12V/21A output with the DC input range from 24 to 60 VDC. The input current should be less than 6.3 A at 48 VDC. It is recommended to use slow blow fuse and Note have the input fuse value less than or equal to 25 A.
  • Page 180 If you have changed the standby switch to the standby position in step 1, turn the standby switch to the On position. The power supply LEDs illuminate green. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-56 OL-32185-02...

  • Page 181: Poe Converter Power Supply Unit

    PoE converter power supply slots located behind the bezel and fan tray. Figure 5-45 Remove Bezel and Fan Tray to Locate PoE Slots PoE converter power supply slot Fan tray Bezel Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-57 OL-32185-02...

  • Page 182: Remove Poe Power Supply Slot Filler

    Step 3 Rotate latch to close it. Step 4 Tighten the screws on the module to secure it to the router chassis.See Figure 5-47 for details. Step 5 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-58 OL-32185-02...

  • Page 183: Remove Poe Converter Power Supply

    Insert the filler tab into the slot on the chassis. Step 2 Tighten the screws into the securing nuts on the chassis. See Figure 5-46 for details. Step 3 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-59 OL-32185-02...
  • Page 184 In a redundant mode, if one of the PoE supply fails, the other PoE supplies power. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-60...

  • Page 185: Replace A Fan Tray

    Replace a Fan Tray The Cisco 4000 Series ISRs have hot-swappable fan trays that are field replaceable units (FRUs). The fan tray includes all router fans in one assembly. If a fan fails, replace the tray using a flat-blade or Phillips screwdriver.
  • Page 186 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 5-48 Cisco 4461 ISR4 Fan Tray Fan tray Captive screws Figure 5-49 Cisco 4351 ISR4 Fan Tray Captive screws Fan tray Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-62 OL-32185-02...

  • Page 187: Replace Fan Tray On Cisco 4331 Isr

    Install the four cover screws (torque 5 to 6 in-lb) on the top of the chassis, and install the two cover Step 11 screws (torque 5 to 6 in-lb) on each side of the chassis. See Figure 5-51. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-63 OL-32185-02...
  • Page 188 Replace a Fan Tray Figure 5-51 Cisco 4331 ISR Fan Tray Chassis cover Fan tray Cover screws (4) Spring-lock Cover screws on the side of the chassis (2) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-64 OL-32185-02...
  • Page 189 Chapter 5 Install and Upgrade Internal Modules and FRUs Replace a Fan Tray Figure 5-52 Cisco 4331 ISR Fan Connectors Fan connectors (2) Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-65 OL-32185-02...

  • Page 190: Remove And Install A Compactflash Memory Card

    You must turn off the power supply to the router to replace a CompactFlash Memory card. A Note CompactFlash memory card must be inserted in order to run a Cisco IOS XE software image Depending on the model that you have purchased, the routers use a CompactFlash, or an eUSB flash for Note the internal bootflash memory.

  • Page 191: Prevent Electrostatic Discharge Damage

    Do not remove a CF memory card from the chassis while it is being accessed. We recommend that you Caution don not remove the CF when in Cisco IOS-XE. Either power the system off, or fall back to the rommon prompt if remove the CF.

  • Page 192: Install The Compactflash Memory Card

    4461 ISR, and Cisco 4300 Series ISRs support the eUSB flash memory upgrade. Also, Cisco 4431 ISR, Cisco 4461 ISR, and Cisco 4300 Series ISRs do not have a CompactFlash memory slot on the chassis. After installing the eUSB flash memory upgrade, the software does not detect the on-board eMMC flash memory card.

  • Page 193: Remove And Install The Flash Memory Card

    Place flash memory cards on an antistatic surface or in a static shielding bag. If the card is to be • returned to the factory, immediately place it in a static shielding bag. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-69 OL-32185-02...

  • Page 194: Install The Flash Memory Card

    “Remove and Replace Step 2 Chassis Cover” section on page 5-4. Place the flash memory card on top of the flash memory card connector (see Figure 5-54). Step 3 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-70 OL-32185-02...
  • Page 195 Tighten the supplied screw (see Figure 5-54) to secure the flash memory card in place. Step 5 Replace the chassis cover. See “Remove and Replace Chassis Cover” section on page 5-4. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-71 OL-32185-02...

  • Page 196: Remove The Flash Memory Card

    5-4. Step 5 Install and Remove an SSD mSATA Storage Device This section describes installing and replacing an SSD mSATA storage device in Cisco 4300 ISR routers. Prevent Electrostatic Discharge Damage, page 5-67 • Install the SSD mSATA Storage Device, page 5-73 •...

  • Page 197: Install The Ssd Msata Storage Device

    Step 4 While holding the device down, screw the device into place (see Figure 5-55). Step 5 Figure 5-55 Flash Memory Card and SSD mSATA Storage Device Locations Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-73 OL-32185-02...

  • Page 198: Remove The Ssd Msata Storage Device

    Install a new SSD mSATA memory device if needed. See Install the SSD mSATA Storage Device, Step 5 page 5-73. Replace the chassis cover. See “Remove and Replace Chassis Cover” section on page 5-4. Step 6 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-74 OL-32185-02...

  • Page 199: Install And Remove Sfp Modules

    Gigabit Ethernet connectivity. The SFP module installs into a slot on the router rear panel. When selected in Cisco IOS software, it is assigned port gigabitethernet 0/0/0. The default is the built-in RJ-45 1000Base-T connector, which is enabled on this port.
  • Page 200 GLC-GE-100FX — — 1310 Multi 2 km Use the show controller command at the Cisco IOS prompt to determine whether you are using an SFP certified by Cisco. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-76 OL-32185-02...

  • Page 201: Install Sfps

    Do not remove the optical port plugs from the SFP until you are ready to connect cabling. Caution Connect the network cable to the SFP module. Step 3 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-77 OL-32185-02...

  • Page 202: Remove Sfp Modules

    Use a pen, screwdriver, or other small straight tool to gently release a bale-clasp handle if you cannot reach it with your fingers. Grasp the SFP on both sides and remove it from the router. Step 4 Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-78 OL-32185-02...

  • Page 203: Remove, Replace, And Install The Internal Poe Daughter Card

    PoE card on the motherboard. Figure 5-58 Location of the PoE Daughter Card (Shown: Cisco 4451-X ISR ) Location of the PoE card on the mother board. Step 6 Pull the PoE daughter card out of the connector on the motherboard.
  • Page 204 Chapter 5 Install and Upgrade Internal Modules and FRUs Remove, Replace, and Install the Internal PoE Daughter Card Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers 5-80 OL-32185-02...

  • Page 205: Appendix

    If you need to perform the OIR operation on multiple modules within a router, perform the operation one module at a time. The difference between hot-swapping and OIR is that OIR requires executing Cisco IOS commands before and after the OIR. Hot-swapping is strictly a hardware function and does not require the execution commands.

  • Page 206: Oir Procedures

    For details of the hot-swapping procedures, see the “Replace a Fan Tray” section on page 5-61 and the “Remove and Replace Cisco 4000 Series ISRs Power Supplies” section on page 5-40. Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers...

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