Contents Overview Setup and software Power and setup Load software Adjust the headband Position the boom Adjust the boom Basics Make/take/end calls Volume Mute Online indicator Troubleshooting Troubleshoot Support...
Overview Standard LEDs and functions Icons Inline control LEDs What they mean Call button Flashing green Incoming call Solid green On a call Slow flashing green Call on hold Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute button Solid red Headset muted...
Power on your headset by connecting to your computer or mobile device. • USB-A/USB-C connector Load software Download Poly Hub for Windows and Mac by visiting poly.com/software. This allows you to customize your device behavior through advanced settings and options.
Adjust the headband Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears. Position the boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°.
Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality. Slide the ANC switch to choose: • Mid: recommended for office • High: recommended for loud environments Online indicator Your headset LEDs flash red to inform others that you are on a call. Manage settings in Poly Hub.
Troubleshooting Troubleshoot I cannot hear caller. • Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. • Your headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device.
Need help?
Do you have a question about the Blackwire 8225 and is the answer not in the manual?
Questions and answers