How do I see the Weather? ..................21 How do I get the News? ....................21 How do I use Websites? ....................23 How do I play Games? ....................24 How do I use Resources? ..................... 26 Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 2...
Page 3
Can I change the size of the text? ..................45 Is my Tablet waterproof? ....................45 Help! My Tablet isn’t working ................... 45 What happens if I have completely broken my Tablet? ..........46 More Help ........................47 Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 3...
HELLO! Thank you for using the Claris Companion. The Claris Companion will make it easier for you to stay in touch with friends, family, and care providers. We’ve designed your tablet to be as easy to use as possible. We hope you enjoy it as much as we’ve enjoyed developing it!
3-5 seconds and touching [Restart] then [Restart] again. HOW DO I USE MY TABLET? The Claris Companion has already been set up for you with most of the things you’ll need. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 5...
If the screen is black, you can touch the screen at any time and it should turn on. If a new message or notification arrives, the screen will turn on automatically so you don’t have to worry about missing important messages or notifications. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 6...
On the top-left of the screen, just to the left of the date, you will see a green dot if the device is charging and a red dot if the device is discharging. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 7...
[Tablet Support]. 4 - If you need further technical help, please call Claris Companion support at: • 1-866-284-4939 • Monday-Friday from 9:00am to 5:00pm EST • Saturday-Sunday from 12:00pm to 5:00pm EST Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 8...
Note – You’ll only be able to receive text messages from contacts if you’ve added their mobile phone number. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 9...
Page 10
Note – Managers will always be sent an invitation email. 7. Once you’ve saved your new contact, they will automatically appear in your contact list for Messages, Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 10...
Tap [Add Contact] to then add them automatically to your contact list. When you have read the message, touch the [Close] button to return to the main screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 11...
This will show an on-screen keyboard on which you can type your reply. When you have finished typing your message, send it by tapping [Send]. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 12...
You will see a list of people to whom you can send messages. To add more people to this list, press the [Add Contact] button (and refer to the “How do I add a contact?” section of this guide). Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 13...
Note – The first time you use the camera, you may need to accept the tablet’s location information being associated with the photo. Tap [OK] to continue. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 14...
Page 15
Once you are ready to take a photo, tap the white circle on the right side of the screen. Next, you’ll need to confirm you want to use this photo by pressing the [OK] on the top of the screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 15...
[Close] button and so on until you have read all your messages. Your Claris Companion is quite happy to display your messages for as long as you want. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 16...
When you have finished looking at the photo, tap [Close] return to the main screen. Don’t worry, the photo is automatically saved into your Photo Album and included in the slide show on your home screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 17...
If you tap [Delete], you will be prompted to confirm that you want to permanently delete the photo. If you are sure, touch [Delete] again. Otherwise touch [Cancel] to keep the photo. HOW MANY PHOTOS CAN I HAVE SAVED ON MY TABLET? Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 18...
If you want to watch part of the video again, you can always briefly press the [Rewind] button to rewind the video. Once you have finished watching the video touch the orange [Close] button. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 19...
Page 20
Press a button to watch the video and it will start playing automatically. When you close the video you have been watching, the above screen will be displayed again. Press [Close] to return to the home screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 20...
For even more weather information, tap on [Forecast] [Precipitation] [Radar] or [Sun & Moon]. To display the weather for another city, tap the magnifying glass (search) in the top-right of the screen. HOW DO I GET THE NEWS? Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 21...
Page 22
[Add News] *Tip - If the [Save Website] [Close] [Back] buttons are ever in your way, you can move them by dragging them to another location on the screen. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 22...
Google is the best way to find information on other websites. The world is your oyster! Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 23...
HOW DO I PLAY GAMES? Finally, we get to the fun part! We’ve provided some fun and popular games onto your tablet. Tap any of the blue buttons to launch the game. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 24...
Page 25
Unfortunately, your tablet can’t control the way these games work. Please refer to the “How do I add more apps?” section of this guide to figure out how to download and install more games. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 25...
Unfortunately, your tablet can’t control the way these resources work. Please refer to the “How do I add more apps?” section of this guide to figure out how to download and install more resources. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 26...
Call Me list by going to [Settings] then [Communication] then [Call Me] and pressing [Edit Settings]. Press the small box to the left of your contact’s Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 27...
Once you select a contact, your tablet will try connecting with your contact. If your call is answered, you will be able to see and hear them. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 28...
If you don’t want to start the video call, press the [Decline] button. If you press [Answer] button the screen will change (which may take about 5 seconds so please be patient) Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 29...
Page 30
There are many factors that can affect call quality but unfortunately there isn’t much you can do from your tablet other than move the tablet to a different location to try and improve the tablet’s communication signal strength. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 30...
HOW DO I REVIEW MY UPCOMING EVENTS? From the home screen, tap the [Events] button on the home screen, you will see a list of today’s events. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 31...
Typically, your family and friends can add a new event for you. If the [Settings] button is enabled by your Manager, you can add your own event, go to [Settings] then [Communication] then [Events] and pressing [Add an Event]. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 32...
Exercises button, contact your Manager to have it enabled. At any time, you can touch the [Close] button to stop the video and return to the home screen, or press [Pause], [Forward] [Rewind] to control the video. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 33...
You will see the confirmation message on the tablet screen: You may now touch the [Close] button to return to the main screen, or wait a few seconds and the main screen will automatically return. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 34...
At the appointed time, the Wellness Survey will appear on your tablet. Simply touch the button that best reflects how you are feeling today. Your tablet will display a confirmation message. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 35...
30 minutes. If you decide not to take your medications, or have run out, touch [Skip] to dismiss the reminder. When you respond, you will see the confirmation message. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 36...
If you want to put off answering, touch [Later] to have the question repeated in one-half hour. If you do not want to answer the question at all, simply touch [Close]. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 37...
FREQUENTLY ASKED QUESTIONS ARE THERE ANY LIMITS TO USING MY TABLET? If you’ve purchased the Claris Companion WiFi Tablet, then no, there are no limits (although your WiFi provider may impose some limits on data usage) But if you purchased the Claris Companion 4G Cellular Tablet then YES! We’re glad you asked.
Once the screen is black, to turn the screen back on, just touch anywhere on the screen. Also Important! Even when the screen is off, your tablet will wake up to display reminders or messages as they come in. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 39...
To do this, press and hold down on the power button on the top left edge until the [Power Off] button appears on the screen. Now press the [Power Off] button and then press it again. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 40...
Disable the Simple Keyboard in the Messages settings. The new keyboard will look like this: Tap the smiley face at the top of the keyboard for emojis and the microphone to enable voice-to-text. Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 41...
[Resources] then [Page v] then [Google Play Store]. But before you can access the Google Play Store, you’ll need to create a Google account (this is different from your tablet account). Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 42...
Page 43
(to make things extra complicated, the name in this list might be different from the name of the app in the Google Play Store!). 5. Tap on the app in the list then tap [Save] below. Then [Close] Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 43...
Note – Only contacts that you’ve added with a mobile phone number will be able to send and receive text messages with you. CAN I USE THE TABLET ANYWHERE? Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 44...
If you have a WiFi tablet, you can use it anywhere with a secure WiFi network. Your tablet will automatically show you the available WiFi access points near you. You may need to Restart your tablet by pressing and holding the power button on the top-left of the case to connect to a new WiFi network.
Claris customer care at 1-866-284-4939, and when you receive it, everything will be just as you left it (as well as any new messages that you’ve received in the meantime). Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 46...
[Tablet Support]. 3 - If you need further technical help, please call Claris Companion support at: • 1-866-284-4939 • Monday-Friday from 9:00am to 5:00pm EST • Saturday-Sunday from 12:00pm to 5:00pm EST Claris Companion | 1-866-284-4939 | support@clariscompanion.com | Page 47...
Need help?
Do you have a question about the WiFi Tablet and is the answer not in the manual?
Questions and answers
How do I unlock the stand so it lays flat?