Philips SJA9191/17 User Manual page 21

Troubleshooting
Commands.
Unplug for ten seconds then restore power.
Q: It's not announcing calls
Make sure the volume is set correctly (see ADJUST
VOLUME mode)
• Call the telephone company to make sure
Caller ID service has been activated and is
working with your line properly.
• Make sure the power cord is correctly plugged
in.
• Make sure the phone line coming from the
wall is going to the LINE jack on the unit and
the phone cord coming from your phone is
going to the PHONE jack on the unit.
• Let the phone ring twice before answering,
as Caller ID information is announced
between the first and second rings.
• If you see the words DATA ERROR it
means the Caller ID information is not being
properly transmitted to your Caller ID unit.
This could be a problem with the phone
company's Caller ID service or with your
unit. Check your connections, then call the
phone company.
EN
21